Irun, Avenida de Letxumborro, 7743.332682,-1.816837(Show on Map)
8.1
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Ibis Irun is highly appreciated for its strategically advantageous location, providing easy access for travelers journeying between France and Spain. Nestled close to major highways, the hotel is an ideal stopover offering a practical and convenient lodging solution with secure, free parking and nearby amenities including supermarkets and gas stations.
The breakfast experience at Ibis Irun is often highlighted as excellent with a generous and varied buffet that includes local products like Serrano ham and fresh pastries. Guests commend the early breakfast availability and the friendly, professional staff that enhance this delightful start to the day.
Dinner at the hotel's on-site restaurant is generally well-received, praised for its good quality, homemade Spanish dishes and late-night dining convenience. Although some guests suggest more variety and vegetarian options, the overall dining experience remains favorable due to the flavorful offerings and reasonable pricing.
Rooms at Ibis Irun garner positive reviews for their cleanliness, comfort and modern decor. Amenities are well-appointed, ensuring a restful stay with effective soundproofing and comfortable bedding, although the size of the rooms occasionally feels limited for larger groups or those with pets.
Cleanliness is a standout feature with the hotel consistently being described as very clean and well-maintained. Common areas and bedrooms are frequently noted for their tidiness and hygienic conditions, contributing to a welcoming environment.
The staff at Ibis Irun are regularly praised for their exceptional friendliness, attentiveness and efficient service. Multilingual abilities and professionalism ensure that guests feel well cared for, making each stay a pleasant experience.
Parking at the hotel is free and secure, providing peace of mind for travelers despite occasional crowding and narrow spaces. The availability of EV charging stations adds a valuable convenience for eco-conscious guests, though some functionality issues have been reported.
Ibis Irun is also noted as family-friendly with amenities like child-friendly entertainment options and accommodations for those with mobility issues. The welcoming atmosphere extends to guests traveling with dogs, cementing the hotel as a preferred choice for families and pet owners.
Beds at Ibis Irun are widely praised for their comfort and quality, contributing to a good night’s sleep with many guests finding them exceptionally comfortable.
Overall, Ibis Irun shines as a practical, clean and comfortable choice for travelers seeking convenience, quality service and a welcoming environment.
Categories
Parking
This hotel offers free on-site enclosed outdoor private parking with 46 spaces. The parking is open 24/7 and includes an electric car charging station, providing comprehensive and convenient facilities for guests with vehicles.
EV charging stations
EV charging stations
Family
Dog Friendly
Golf
Cheap
Room Types
Family RoomChildren are considered as aged under 12 years.
Standard One Double BedThe unit offers 1 bed.
Standard Double Room - Disability AccessThe unit offers 1 bed.
Standard Triple Room with Double Bed and Single BedThe unit has 2 beds.
Guest Reviews
8.1
Very Good
Review Summaries
Location
The Ibis Irun boasts a strategically advantageous location, making it a popular choice for those in transit between France and Spain. Nestled close to major highways and the border, it offers easy access for travelers on long road trips. The hotel's proximity to the AP-8 and other significant roads renders it an excellent stopover for those journeying through the Basque Country or to further destinations like Southern Spain and Portugal.
Despite being situated in an industrial estate on the outskirts of Irun, the location proves to be convenient and practical for several reasons. Visitors can appreciate nearby amenities like supermarkets, gas stations and public transportation with the train station providing quick access to Irun's city center. The tranquil setting behind the hotel with views of the mountains and a quiet garden area, contrasts pleasantly with the bustling industrial surroundings.
While it may be slightly remote from the downtown area, the hotel's easy-to-find location and secure, free parking make it an efficient choice for short stays or overnight stops. Moreover, the hotel's cleanliness, friendly staff and good service enhance the overall experience, making up for the less scenic location.
Overall, Ibis Irun provides a comfortable and practical lodging solution for travelers needing a convenient break on their journey with the added benefits of easy highway access, ample parking and essential nearby facilities.
Breakfast
Breakfast at Ibis Irun consistently receives positive feedback from guests, highlighting its variety, quality and value for money. Many guests describe the breakfast as excellent, delicious and very complete, often noting the wide selection of both sweet and savory options. The inclusion of local products and items like Serrano ham, tortilla and fresh pastries add a special touch to the meal.
The breakfast buffet stands out for being generous, plentiful and full of choices, meeting and even exceeding expectations. Some guests appreciate the early breakfast availability, catering well to those with early schedules. The friendly and professional staff further enhance the breakfast experience, ensuring a pleasant start to the day.
While most reviews are glowing, a few guests found the breakfast to be a bit expensive or lacking in certain aspects, such as coffee quality or variety. Despite these minor criticisms, the overall sentiment is that the breakfast at Ibis Irun is a highlight, praised for its completeness, freshness and the good value it offers.
Dinner
The dining experience at Ibis Irun features a mix of positive and less enthusiastic reviews, but generally leans towards the favorable. Guests frequently commend the convenience of having an on-site restaurant, especially after a long day of travel with the ability to enjoy dinner late into the evening. The restaurant is characterized by good quality, homemade-style Spanish food with specific dishes like lamb chops and burgers receiving high praise.
There are multiple mentions of the food being flavorful with some guests highlighting excellent steaks and pizzas. The menu is described as generous and varied, though some note it could benefit from more vegetarian options. The service in the restaurant is often labeled as impeccable and the pricing as reasonable, adding to the overall positive dining experience.
However, there are a few drawbacks noted by guests. Some feel the restaurant resembles a snack bar more than a full dining establishment and there are mentions of limited and repetitive menu options. Others criticize the portion sizes and express disappointment with certain dishes, including overcooked or poorly executed meals. The atmosphere of the restaurant has also been described as less comfortable due to the allocation of small tables and minimal variety in the offerings.
Despite these occasional shortcomings, the general consensus points to a satisfying experience with good food quality and service, making it a convenient dining option for travelers.
Rooms
Guests of Ibis Irun generally appreciate the quality of the rooms, highlighting their cleanliness and comfort. Many reviews mention the spaciousness of the rooms and comfortable bedding, making for a pleasant stay. The soundproofing is detailed as effective, ensuring a quiet and restful environment despite proximity to the main road or parking lot. Modern decor and well-appointed facilities—such as functional rooms with good bed and bathroom setups—enhance the experience.
Though rooms are generally clean and practical, some guests find them smaller than expected, particularly for multiple occupants or when traveling with pets. Occasional maintenance issues, such as the need for new paint or worn-out bathrooms, are noted but do not overwhelmingly detract from the overall positive ambiance. Storage space is somewhat limited, as some rooms lack enough space for luggage or a proper desk.
Cleanliness is consistently praised with rooms described as spotless and tidy. Guests also appreciate the well-equipped amenities and the functional nature of the accommodations, making them suitable for both short and extended stays. Despite the occasional minor issue, the rooms mostly meet or exceed guest expectations in terms of comfort, cleanliness and functionality.
Beds
Guest reviews of the beds at Ibis Irun highlight a prevalent theme of comfort and quality. Many guests consistently describe the beds as comfortable, very comfortable and even super comfortable, often mentioning the spaciousness of the beds and the good quality of the bedding. The mattress comfort is frequently noted with phrases like "comfortable mattress" and "comfortable bedding" appearing regularly.
Although some reviews point to issues like hardness or a thin mattress, these concerns are relatively sparse compared to the numerous positive remarks. The beds are described as clean with comfortable sheets and bedding contributing to a pleasant sleep experience. Several guests find the large, comfortable beds a standout feature with descriptions such as "perfect bed" and "most comfortable I have ever found" underscoring their satisfaction.
In terms of overall impressions, the beds at Ibis Irun are generally described as delivering a good night’s sleep, reflecting a high level of guest contentment with the comfort and quality provided.
Cleanliness
Ibis Irun stands out for its remarkable cleanliness, consistently noted by guests as exceptional. Numerous reviews applaud the hotel's high standards, frequently emphasizing phrases like "very clean hotel," "impeccable cleanliness," and "spotless rooms." Guests often highlight the clean, modern and well-maintained facilities, contributing to a pleasant and comfortable stay. Common areas and bedrooms alike are regularly praised for being clean and tidy, ensuring a welcoming environment.
Despite a few isolated comments on less satisfactory areas, such as occasional issues with towels or bathroom conditions, the overwhelming sentiment is one of satisfaction with cleanliness. Many describe the spaces as comfortable, clean and functional with well-equipped rooms that meet guests' expectations for hygiene and orderliness. The attention to maintaining a clean and quiet atmosphere adds to the overall positive experience, making Ibis Irun a reliable choice for travelers who prioritize cleanliness in their accommodation.
Staff
At Ibis Irun, guests frequently rave about the exceptional quality of the staff. Consistently described as super friendly, helpful and attentive, the team ensures that visitors feel welcomed from the moment they arrive. The reception staff are particularly noted for their quick, efficient service and warm greetings, often going above and beyond to assist guests. Multiple reviews highlight the staff's multilingual abilities, facilitating seamless communication for international travelers.
Customer care is evidently a priority with various guests appreciating the staff's professionalism and courtesy. Whether it's the cheerful demeanor at check-in or the constant willingness to help throughout the stay, the personnel at Ibis Irun make a lasting positive impression. Housekeeping also receives commendations for their pleasant approach and the cleanliness of the rooms.
Moreover, guests recognize the staff's effort to adhere to health protocols, making the environment safe and comfortable, especially in challenging times. The consistent praise for the staff's friendliness, efficiency and attentiveness highlights the excellent customer service at Ibis Irun, contributing significantly to an overall pleasant stay.
Wi-Fi
At Ibis Irun, guests have shared varied experiences regarding the hotel's wifi services. While some visitors found the wifi to be quite good, stable and offering sufficient internet speed, others faced challenges with the connection. Positive mentions highlight the benefits of free wifi and stable connectivity, which was appreciated by several guests. However, many reviews pointed out issues such as slow speeds, intermittent connections and the wifi not reaching rooms with some guests needing to go to the reception area to get a proper signal. There were also repeated concerns about the lack of security for the open network and situations where the wifi didn't work at all or was very poor. Overall, responses indicate that while the wifi can be reliable in some areas, improvements could significantly enhance the guest experience.
Parking
When staying at Ibis Irun, guests can benefit from the convenience of free parking within the hotel's premises. The parking area is enclosed, secure and monitored, providing peace of mind for travelers leaving their vehicles and even motorcycles. Despite its safety, the parking lot does face some challenges. The spaces can be narrow and the lot often becomes crowded, particularly at night. Despite its limited size, the parking facility is gated and feels secure.
Guests have also noted that while the parking is ideal for most uses, it does occasionally lack sufficient space for the number of guests, making early arrival recommended for those who need to park. The secure, closed-off nature of the parking area is a significant benefit, though it can feel somewhat cramped.
Overall, the parking at Ibis Irun is a mixed bag; it’s free and secure, offering a good solution for travelers with vehicles, but its limited space and occasional crowding can be an inconvenience.
EV charging stations
Ibis Irun offers a convenient option for travelers with electric vehicles, providing free charging stations that can be a real benefit for eco-conscious guests. The hotel features two Tesla chargers available at no additional cost, contributing to a positive reuse of electricity. Several reviews noted the ease of charging their electric cars, emphasizing the hotel's eco-friendly facilities. Despite the benefits, there have been some issues reported: both charging stations were occasionally non-functional and there were instances where the EV chargers were occupied by non-electric vehicles or located inconveniently in disabled parking spots. However, the availability of electric vehicle charging remains a valued amenity, enhancing the overall guest experience along with other hotel offerings such as a good variety and quality of breakfast and very friendly staff.
Family
Ibis Irun emerges as a suitable choice for families looking for a convenient and comfortable stay. The hotel boasts a welcoming atmosphere for families with numerous reviews highlighting its family-friendly nature. Rooms designed specifically for families are available, though some guests noted that these might feel cramped for larger groups.
The presence of child-friendly amenities such as games, scooters and a drawing table ensures younger guests remain entertained and happy. Those traveling with infants will appreciate the readily available baby cots, which are provided with ease. Additionally, the hotel has facilities to accommodate family members with mobility issues, though accessibility features like elevators can be important for some.
For families stopping over on longer journeys, Ibis Irun's quiet and safe location makes it an ideal pit stop. The premises have been described as very clean and comfortable with special mention of spacious rooms in some instances. The staff are often noted for their warm and family-friendly service, which adds to the overall pleasant experience.
While some reviews remarked on children being a bit rambunctious in areas like the car park and bar, the overall environment is deemed very suitable for families, including those traveling with dogs. Whether for an overnight stay or a more extended visit, Ibis Irun offers services and amenities that cater well to family travel needs.
Dog Friendly
Ibis Irun stands out as a genuinely dog-friendly hotel, making it an ideal choice for travelers with pets. Guests consistently commend its welcoming atmosphere for dogs, evident from the thoughtful touches like dog treats and toys provided upon arrival. Many appreciate that the hotel allows dogs in common areas, including the restaurant and lounge, making meals and relaxation time stress-free for pet owners.
The accommodation itself is praised for being clean and cozy, providing a comfortable space for dogs without the typical pet odor. Reviews highlight the pleasant experience of having their four-legged friends with them with many noting the pet-friendly environment and functional facilities designed to cater to dogs. Extra amenities such as dedicated dog beds and gifts at check-in reflect the hotel's commitment to pet comfort.
While there is an additional charge for bringing pets, many guests find the experience worth the cost, mentioning the excellent treatment their pets received, including special attention from staff. Some reviews note the convenience of free parking, adding to the overall pet-friendly convenience.
There are a few minor drawbacks, such as the high cost associated with bringing pets and occasional difficulties in finding nearby walking areas. However, these are outweighed by the numerous positive experiences shared by guests. Overall, Ibis Irun offers a warm and accommodating stay for both travelers and their dogs, ensuring a pleasant visit for all.
FAQ
No, Ibis Irun doesn't have any pool.
No, a spa isn't available at Ibis Irun.
Yes, Ibis Irun welcomes dogs.
Yes, parking facilities are available at Ibis Irun.
