7,258,491 hotelsin 60 categories
Hotels with Panoramic View Pool and Swimming Pool in Isla Mujeres
47 HOTELS IN AND AROUND ISLA MUJERESMost popular user searches in Isla Mujeres: hotels with all inclusive packages.
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Summary of reviews
Hotel Playa La Media Luna is a hidden gem offering visitors a peaceful yet accessible retreat on Isla Mujeres. Situated on the serene northern part of the island, the hotel provides breathtaking ocean views and easy access to the beautiful Playa Norte, often considered the nicest beach on the island. The hotel's secluded cul-de-sac location ensures a quiet atmosphere, even while being within walking distance of the vibrant town center, replete with restaurants, bars, and shops. Guests frequently commend the large, well-maintained rooms, which feature balconies, hammocks, air conditioning, and spacious, comfortable beds. The staff at the hotel is generally praised for their warmth and friendliness, with particular admiration for the attentive housekeeping and poolside service.
While the hotel does not boast an on-site restaurant, its proximity to local dining options on Playa Centro and Hidalgo Street offers guests a variety of excellent choices just a short walk away. The breakfast service leans towards a simple continental offering—good coffee and fresh mangos are delightful highlights. Despite some limitations in dining and the continental nature of the breakfast, guests benefit from the convenience of nearby restaurants.
The pool area at Hotel Playa La Media Luna is a standout feature, offering stunning views of the ocean and providing a peaceful atmosphere for guests to relax. The pools are well-maintained, with ample sun loungers and umbrellas for comfort. The hotel's semi-private beachfront, while not suitable for swimming, provides a picturesque setting and easy access to the vibrant North Beach for safe sea enjoyment.
The property is particularly appealing to families, who appreciate the hotel's quiet setting, clean rooms, and accommodating staff. Although the decor may appear dated to some, the cleanliness and upkeep make for a pleasant experience for families and larger groups. The hotel's WiFi is available in certain areas, with lobby access being most reliable, and while there are occasional connectivity issues, its island location might contribute to this.
Overall, Hotel Playa La Media Luna offers a charming and tranquil stay with its outstanding location, comfortable accommodations, beautiful ocean views, and welcoming environment, making it a delightful choice for those seeking relaxation and exploration on Isla Mujeres.
While the hotel does not boast an on-site restaurant, its proximity to local dining options on Playa Centro and Hidalgo Street offers guests a variety of excellent choices just a short walk away. The breakfast service leans towards a simple continental offering—good coffee and fresh mangos are delightful highlights. Despite some limitations in dining and the continental nature of the breakfast, guests benefit from the convenience of nearby restaurants.
The pool area at Hotel Playa La Media Luna is a standout feature, offering stunning views of the ocean and providing a peaceful atmosphere for guests to relax. The pools are well-maintained, with ample sun loungers and umbrellas for comfort. The hotel's semi-private beachfront, while not suitable for swimming, provides a picturesque setting and easy access to the vibrant North Beach for safe sea enjoyment.
The property is particularly appealing to families, who appreciate the hotel's quiet setting, clean rooms, and accommodating staff. Although the decor may appear dated to some, the cleanliness and upkeep make for a pleasant experience for families and larger groups. The hotel's WiFi is available in certain areas, with lobby access being most reliable, and while there are occasional connectivity issues, its island location might contribute to this.
Overall, Hotel Playa La Media Luna offers a charming and tranquil stay with its outstanding location, comfortable accommodations, beautiful ocean views, and welcoming environment, making it a delightful choice for those seeking relaxation and exploration on Isla Mujeres.
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Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Beachfront
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Located on the island of Mujeres, 25 minutes from the Mexican mainland, this luxury seafront hotel offers 35 exclusive suites and a grand variety of wellness, dining and yacht services.
Summary of reviews
Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive is a hotel known for its exceptional service. The staff are friendly, helpful and attentive, providing guests with a royal treatment. Guests have had nothing but positive experiences with the service staff, wellness staff and personnel at the bar and restaurant. The rooms, pools and food have been praised, along with the beach service provided by Jabar and Ulises. Although some guests have found the check-in process to be ridiculous, most appreciate the efforts of the lovely staff who go above and beyond for their guests. Overall, guests can expect outstanding service at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive.
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Infinity Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Romantic
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Outdoor Pool
Beach
Honeymoon
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Infinity Pool
Panoramic View Pool
Outdoor Pool
Parking
EV charging stations
Adult Only
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Infinity Pool
Panoramic View Pool
Outdoor Pool
Luxury
Spa
Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only5.6 mi from Isla Mujeres
Resort in Cancun
7.5
GoodFrom $372
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Summary of reviews
The Secrets Playa Mujeres Golf & Spa Resort - All Inclusive Adults Only is a luxurious and exceptional resort that receives overwhelmingly positive reviews from guests. The location on the picturesque beach is stunning and offers a tranquil and exclusive vacation experience. The resort is praised for its beautiful pool and beach areas, including the incredible swim-up pool. The high quality of the staff is highlighted with guests commending them for their attentiveness, friendliness and willingness to go above and beyond. The resort's golf course and excellent dining options receive high marks. Although there were some issues with room cleanliness and certain facilities, guests generally find the accommodations beautiful and modern with excellent cleaning practices. The resort's dedication to cleanliness and health precautions is commended, especially during COVID times. Overall, guests highly recommend Secrets Playa Mujeres Golf & Spa Resort for a relaxing and unforgettable all-inclusive vacation experience, especially for those seeking an exclusive, adults-only retreat.
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Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Luxury
Golf
Grand Palladium Select Costa Mujeres - All Inclusive5.5 mi from Isla Mujeres
Resort in Cancun
8.3
Very GoodFrom $285
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Summary of reviews
Grand Palladium Select Costa Mujeres - All Inclusive provides a tranquil, picturesque retreat ideal for families and travelers seeking respite from Cancun's bustling hotel zone. Though remote, the resort captivates guests with expansive, beautifully maintained facilities, including lush hydrotherapy baths and rainfall showers, offering privacy and stunning surroundings. Despite transportation challenges, guests who prioritize tranquility find this location perfect for a serene escape.
The resort is highly acclaimed for its diverse and exceptional culinary offerings. Breakfast at the Nest and Isla Blanca is celebrated for variety and quality, with the buffet catering to diverse tastes. Piacere coffee and delectable cakes leave guests impressed. Dinner options are equally varied, with themed restaurants offering delightful experiences despite a few mixed reviews about certain dishes. Overall, guests find satisfaction in the culinary experiences provided.
Rooms receive high praise for their spaciousness and modern design, featuring comfortable interiors and ample amenities. Cleanliness is generally excellent, but some areas require improvement, notably room and beach hygiene. Despite these concerns, the overall ambiance and well-maintained property contribute positively.
Staff is frequently commended for exceptional service and attentiveness, with employees like Oscar at Helios receiving individual praise. Some areas need improvement, but the overall impression is favorable, contributing to the resort's inviting atmosphere where guests feel well-cared-for.
Guests enjoy five meticulously maintained pools, offering relaxation and entertainment without overcrowding. The poolside bar service and kids' club facilities enhance the experience, balancing fun and tranquility. The beach also earns positive feedback for its beauty and cleanliness, providing a private, relaxing setting for guests.
The resort stands out as a premier 5-star destination, offering a truly all-inclusive experience. With first-class facilities and impressive hospitality, many guests express a desire to return, appreciating the resort's all-inclusive package that encompasses extensive dining options and superior service. Despite minor communication issues at check-in, Grand Palladium Select Costa Mujeres remains a top choice for a luxurious vacation.
The resort is highly acclaimed for its diverse and exceptional culinary offerings. Breakfast at the Nest and Isla Blanca is celebrated for variety and quality, with the buffet catering to diverse tastes. Piacere coffee and delectable cakes leave guests impressed. Dinner options are equally varied, with themed restaurants offering delightful experiences despite a few mixed reviews about certain dishes. Overall, guests find satisfaction in the culinary experiences provided.
Rooms receive high praise for their spaciousness and modern design, featuring comfortable interiors and ample amenities. Cleanliness is generally excellent, but some areas require improvement, notably room and beach hygiene. Despite these concerns, the overall ambiance and well-maintained property contribute positively.
Staff is frequently commended for exceptional service and attentiveness, with employees like Oscar at Helios receiving individual praise. Some areas need improvement, but the overall impression is favorable, contributing to the resort's inviting atmosphere where guests feel well-cared-for.
Guests enjoy five meticulously maintained pools, offering relaxation and entertainment without overcrowding. The poolside bar service and kids' club facilities enhance the experience, balancing fun and tranquility. The beach also earns positive feedback for its beauty and cleanliness, providing a private, relaxing setting for guests.
The resort stands out as a premier 5-star destination, offering a truly all-inclusive experience. With first-class facilities and impressive hospitality, many guests express a desire to return, appreciating the resort's all-inclusive package that encompasses extensive dining options and superior service. Despite minor communication issues at check-in, Grand Palladium Select Costa Mujeres remains a top choice for a luxurious vacation.
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Infinity Pool
Panoramic View Pool
Outdoor Pool
Beachfront
Golf
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Panoramic View Pool
Outdoor Pool
Beachfront
Beach
From $191
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Panoramic View Pool
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Beachfront
Beach
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Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
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Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beachfront
Luxury
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive7.0 mi from Isla Mujeres
Resort in Cancun
8.6
Very GoodFrom $531
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Summary of reviews
In general, guests have had a fantastic experience at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. The pools are particularly noteworthy with swim up rooms providing a luxurious and unique atmosphere. The clear water and adults-only areas contribute to a serene and relaxing environment with lively activities adding to the entertainment. The nearby beaches also provide plenty of options for water play. While some guests have reported mandatory fees for certain pool areas and occasional loud music, these are minor inconveniences in the grand scheme of things. Ultimately, guests commonly recommend Turquoize at Hyatt Ziva Cancun for its excellent pools as a standout feature of their stay.
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Infinity Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Luxury
Spa
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Summary of reviews
Real Inn Cancún stands out primarily for its exceptional location in Cancún's Hotel Zone, showcasing picturesque lagoon views and convenient access to both bustling downtown and serene beach areas. Its strategic position makes it easy for guests to reach Isla Mujeres, Playa del Carmen and various public beaches without hassle. The hotel’s proximity to bus stations further enhances its convenience for transit users. While the immediate dining options are limited, efficient public transportation mitigates this minor drawback.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
The hotel offers modern amenities such as a restaurant with stunning lagoon views, an inviting pool area and spacious, clean rooms which most guests find appealing. The pool area, in particular, garners consistent praise for its beauty, tranquility and breathtaking lagoon views, providing an ideal spot for relaxation. The gym is also appreciated for its well-equipped nature and nice view, despite some reports of broken equipment.
Rooms at Real Inn Cancún are commended for their spaciousness and lovely lagoon views. However, some maintenance issues and outdated furnishings mar the experience. Noise complaints and inconsistent housekeeping further detract from the overall comfort. Cleanliness receives mixed reviews; while many guests find the hotel clean and well-maintained, others highlight issues with mold, dirty bathrooms and worn-out furniture.
The hotel staff elicit mixed feedback. Many guests appreciate the friendly and helpful nature of the waitstaff and housekeepers, often highlighting specific employees for their exceptional service. However, the reception and management staff receive criticism for unfriendliness and poor communication. The Wi-Fi service is another area needing improvement with many guests experiencing weak and unstable connections, particularly in the rooms.
Dining experiences are mixed with the breakfast receiving praise for its quality and variety, although some guests find it overpriced. Dinner follows a similar pattern; the food is often described as tasty, particularly the Mexican dishes, but critiques revolve around limited menu options and high prices.
Despite not having a private beach, the hotel's proximity to Langosta Beach and other nearby public beaches provides guests with easy beach access. The hotel’s setting is ideal for those who prefer a peaceful retreat away from Cancún's main nightlife.
Parking is generally accessible and free, though peak periods may result in congestion and some areas near the busy Kukulkan Avenue feel less secure. Families find a welcoming environment at Real Inn Cancún. Spacious rooms and attentive staff contribute to a comfortable stay, although there's potential for enhancing cleanliness consistency and refining service quality at the reception.
In summary, Real Inn Cancún is lauded for its prime location, stunning views and accommodating amenities, making it an attractive choice for both tourists and business travelers. However, prospective guests should be mindful of potential shortcomings in room maintenance, Wi-Fi connectivity and miscellaneous service inconsistencies.
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Infinity Pool
Panoramic View Pool
Outdoor Pool
Beach
Honeymoon
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Summary of reviews
Aloft Cancun offers a vibrant and comfortable stay, appreciated by many for its ideal location in the heart of Cancun's bustling hotel zone. Guests have praised the hotel's proximity to the stunning public beaches, iconic nightlife venues like Coco Bongo, as well as a variety of restaurants and shopping areas. The convenience of nearby public transportation, supermarkets, and currency exchange services adds to the allure for travelers seeking both relaxation and exploration.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
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Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
Dog Friendly
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Summary of reviews
Hyatt Ziva Cancun All-Inclusive is a five-star hotel that offers exceptional facilities and services. Guests rave about the prime location, which is close to a ferry that takes guests to Isla Mujeres and allows them to experience Cancun while being in one of the less crowded areas. The hotel has two beaches, one of which is private and offers calmer and cleaner waters than other beaches in Cancun. The breakfast receives high praise from guests with many noting the large selection of food and varied options. The dinner options at Hyatt Ziva Cancun All-Inclusive received high marks from a majority of guests with some praising the delicious food at the Italian restaurant and others raving about the varied options at the different restaurants on the property. The hotel offers beautiful and comfortable rooms with great amenities and the cleanliness of the hotel is consistently praised by guests. The staff is described as amazing, kind and excellent with many guests commenting that they made them feel comfortable and welcome. The pool area is excellent with multiple pools, including a huge main pool and an infinity pool on the rooftop, offering beautiful scenery from every angle of the property. The beach experience is also beautiful with calm, clear water and stunning shades of blue. Hyatt Ziva Cancun All-Inclusive is a great property for families looking to have an excellent experience together with a dedicated kids room and a great Kids Club. Overall, it is a wonderful choice for those visiting Cancun and many guests highly recommend it.
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Pool
Infinity Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
Beach
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive7.1 mi from Isla Mujeres
Resort in Cancun
8.7
Very Good$
Info
Summary of reviews
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
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Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
Beach
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Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Beach
Nightlife
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Summary of reviews
Krystal Cancun enjoys a prime location in the heart of Cancun's vibrant Hotel Zone. Guests appreciate the hotel's immediate proximity to a stunning beach and its close distance to popular nightlife spots like Coco Bongo and Senor Frogs. The hotel offers convenient access to various restaurants, bars, shopping centers and transportation options, making it suitable for both leisure and business travelers. The breathtaking ocean views from the rooms are frequently highlighted, further enhancing the overall experience.
The breakfast experience receives praise for its variety and quality, particularly the extensive buffet and enthusiastic service from staff members like Alicia. However, there are some areas for improvement, such as occasional slow service, lack of variety and issues with food quality consistency.
Dinner at Krystal Cancun receives mixed reviews. Guests commend the excellent food at the Mediterranean and Las Velas restaurants, while the buffet offerings and some other dining options are critiqued for being limited and sometimes bland. The service quality varies with some staff being praised for their attentiveness and others criticized for rushed and inattentive behavior.
The rooms at Krystal Cancun are noted for their spaciousness and spectacular ocean views. Guests also mention the affordability of room upgrades and newly renovated rooms that offer modern touches. However, many rooms are described as dated with issues such as musty smells, malfunctioning air conditioning and inconsistent cleanliness. Maintenance problems, such as old bathroom fixtures and outdated furniture, are common complaints.
Cleanliness throughout the hotel is a mixed bag. While guests appreciate the clean beach and pool areas, along with friendly cleaning staff, there are significant issues with room cleanliness and maintenance. Reports of dirty showers, mold and neglected common areas detract from the overall experience.
The staff receives both accolades and criticisms. While many guests mention the friendliness and helpfulness of housekeepers, waiters and bellboys, reception staff are often described as slow and ineffective. The inconsistency in service quality across different departments is a notable issue.
Wi-Fi service at Krystal Cancun is inconsistent. Some guests report reliable connections, while others experience frequent disruptions and weak signals, especially in certain areas like rooms and poolside.
The spa receives generally positive feedback with guests enjoying the calming experience and spacious facilities. However, some maintenance issues and limited variety in treatments are noted.
The gym is appreciated for its equipment but is described as small and occasionally out of service. Maintenance and cleanliness issues are also mentioned.
The pool area is a highlight, described as amazing and beautiful with stunning ocean views and well-maintained facilities. Swim-up bars and beachfront access add a luxurious touch, although issues like early closures and overcrowding are noted.
The beach at Krystal Cancun is highly praised for its beauty, cleanliness and pristine condition. Guests enjoy the white sand and clear blue waters, along with ample space and good beach service. The hotel's convenient beach access and proximity to nightlife enhance the overall appeal.
In summary, Krystal Cancun offers a mixed experience with its unbeatable location, scenic views and enjoyable beach and pool areas counterbalanced by inconsistent room quality, cleanliness issues and varying levels of service.
The breakfast experience receives praise for its variety and quality, particularly the extensive buffet and enthusiastic service from staff members like Alicia. However, there are some areas for improvement, such as occasional slow service, lack of variety and issues with food quality consistency.
Dinner at Krystal Cancun receives mixed reviews. Guests commend the excellent food at the Mediterranean and Las Velas restaurants, while the buffet offerings and some other dining options are critiqued for being limited and sometimes bland. The service quality varies with some staff being praised for their attentiveness and others criticized for rushed and inattentive behavior.
The rooms at Krystal Cancun are noted for their spaciousness and spectacular ocean views. Guests also mention the affordability of room upgrades and newly renovated rooms that offer modern touches. However, many rooms are described as dated with issues such as musty smells, malfunctioning air conditioning and inconsistent cleanliness. Maintenance problems, such as old bathroom fixtures and outdated furniture, are common complaints.
Cleanliness throughout the hotel is a mixed bag. While guests appreciate the clean beach and pool areas, along with friendly cleaning staff, there are significant issues with room cleanliness and maintenance. Reports of dirty showers, mold and neglected common areas detract from the overall experience.
The staff receives both accolades and criticisms. While many guests mention the friendliness and helpfulness of housekeepers, waiters and bellboys, reception staff are often described as slow and ineffective. The inconsistency in service quality across different departments is a notable issue.
Wi-Fi service at Krystal Cancun is inconsistent. Some guests report reliable connections, while others experience frequent disruptions and weak signals, especially in certain areas like rooms and poolside.
The spa receives generally positive feedback with guests enjoying the calming experience and spacious facilities. However, some maintenance issues and limited variety in treatments are noted.
The gym is appreciated for its equipment but is described as small and occasionally out of service. Maintenance and cleanliness issues are also mentioned.
The pool area is a highlight, described as amazing and beautiful with stunning ocean views and well-maintained facilities. Swim-up bars and beachfront access add a luxurious touch, although issues like early closures and overcrowding are noted.
The beach at Krystal Cancun is highly praised for its beauty, cleanliness and pristine condition. Guests enjoy the white sand and clear blue waters, along with ample space and good beach service. The hotel's convenient beach access and proximity to nightlife enhance the overall appeal.
In summary, Krystal Cancun offers a mixed experience with its unbeatable location, scenic views and enjoyable beach and pool areas counterbalanced by inconsistent room quality, cleanliness issues and varying levels of service.
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Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Golf
Beachfront
$
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Summary of reviews
Hotel Dos Playas Faranda Cancún garners praise for its superb beachfront location, nestled on a tranquil and scenic stretch of Playa Tortugas. Ideal for families and beach lovers, the hotel offers convenient proximity to major attractions and amenities in the Hotel Zone, all while providing serene ocean views and minimal seaweed presence. The outdoor facilities, including clean pools and lush gardens, create a peaceful retreat accentuated by excellent service and evening entertainment.
The breakfast experience is generally well-received due to its variety and high-quality food, though there are some mentions of repetitive dishes and occasional late start times. Dinner options are diverse, featuring cuisines from Thai to Mexican with standout venues like Cielito Lindo and the Iguanas restaurant winning particular praise for their exceptional food and service. However, repetitive offerings and limited beverage choices are noted by some guests.
Room quality at the hotel varies with many appreciating spacious, clean and well-maintained accommodations that sometimes come with beautiful views. However, other guests report outdated interiors, poor maintenance and occasional cleanliness issues. Despite the diligent housekeeping efforts, the overall infrastructure appears in need of updates to meet modern expectations.
The hotel's cleanliness receives mixed reviews with many applauding the clean pools and beach area, while others point to sporadic issues like stained linens and unsanitary dining areas. Staff friendliness and helpfulness stand out with particular commendations for individuals who go above and beyond to provide excellent service and contribute to the lively atmosphere.
The internet service is inconsistent with frequent connectivity problems in the rooms, although it performs better in public areas. The pool facilities are widely appreciated for their cleanliness and ample space, adding to the family-friendly environment with multiple swimming options and poolside amenities.
Hotel Dos Playas Faranda’s beach is a key attraction, characterized by its calm turquoise waters and clean, white sands. The beach area, though small, is exclusive and well-maintained, offering comfort and natural beauty enhanced by attentive staff and convenient amenities such as sun loungers and a beach bar.
Families find the hotel particularly appealing due to a safe, engaging environment with an array of activities at the main pool and thoughtful staff gestures like celebrating children's birthdays. The all-inclusive option provides great value, making it an excellent choice for budget-conscious families.
While the beds receive mixed feedback—ranging from wonderfully comfortable to uncomfortably hard—the overall sentiment remains positive. Hotel Dos Playas Faranda Cancún offers a charming beachfront stay, perfect for families searching for an enjoyable and budget-friendly vacation spot in Cancún.
The breakfast experience is generally well-received due to its variety and high-quality food, though there are some mentions of repetitive dishes and occasional late start times. Dinner options are diverse, featuring cuisines from Thai to Mexican with standout venues like Cielito Lindo and the Iguanas restaurant winning particular praise for their exceptional food and service. However, repetitive offerings and limited beverage choices are noted by some guests.
Room quality at the hotel varies with many appreciating spacious, clean and well-maintained accommodations that sometimes come with beautiful views. However, other guests report outdated interiors, poor maintenance and occasional cleanliness issues. Despite the diligent housekeeping efforts, the overall infrastructure appears in need of updates to meet modern expectations.
The hotel's cleanliness receives mixed reviews with many applauding the clean pools and beach area, while others point to sporadic issues like stained linens and unsanitary dining areas. Staff friendliness and helpfulness stand out with particular commendations for individuals who go above and beyond to provide excellent service and contribute to the lively atmosphere.
The internet service is inconsistent with frequent connectivity problems in the rooms, although it performs better in public areas. The pool facilities are widely appreciated for their cleanliness and ample space, adding to the family-friendly environment with multiple swimming options and poolside amenities.
Hotel Dos Playas Faranda’s beach is a key attraction, characterized by its calm turquoise waters and clean, white sands. The beach area, though small, is exclusive and well-maintained, offering comfort and natural beauty enhanced by attentive staff and convenient amenities such as sun loungers and a beach bar.
Families find the hotel particularly appealing due to a safe, engaging environment with an array of activities at the main pool and thoughtful staff gestures like celebrating children's birthdays. The all-inclusive option provides great value, making it an excellent choice for budget-conscious families.
While the beds receive mixed feedback—ranging from wonderfully comfortable to uncomfortably hard—the overall sentiment remains positive. Hotel Dos Playas Faranda Cancún offers a charming beachfront stay, perfect for families searching for an enjoyable and budget-friendly vacation spot in Cancún.
Categories
Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Beachfront
Beach
Casa Tortugas Boutique Hotel - A Hidden Gem in Cancun7.2 mi from Isla Mujeres
Hotel in Cancun
9.0
ExcellentFrom $135
$
Info
Summary of reviews
Casa Tortugas Boutique Hotel in Cancun has garnered widespread acclaim as an authentic hidden gem, offering a tranquil oasis amidst the vibrant hotel zone. The hotel’s prime location ensures guests have convenient access to the ferry terminal to Isla Mujeres and local attractions, while the serene environment provides a peaceful retreat from the bustling city. Guests appreciate the stunning lagoon views and the beautifully maintained infinity pool, which offers magnificent sunset vistas.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
The warm and dedicated staff are a standout feature, consistently praised for their friendliness and attentiveness. The family-run nature of the hotel adds a personal touch, making guests feel at home with exceptional hospitality. Communication is facilitated through a responsive WhatsApp group, enhancing the overall guest experience.
Rooms at Casa Tortugas are spacious, modern and impeccably clean, featuring well-equipped kitchens and comfortable beds. The tasteful décor, blending Mexican and Mediterranean influences, creates a homely yet exotic ambiance that guests adore. While a few reviews mentioned dated décor or harder mattresses, these concerns were minor compared to the overall positive feedback.
Though the hotel does not offer breakfast, the provision of coffee, milk and tea is appreciated. Guests have suggested that an onsite breakfast service would elevate their stay further. Despite the minor inconvenience of having to travel for breakfast, the nearby convenience store provides an alternative.
The hotel’s cleanliness is exemplary with both common areas and rooms described as spotless. The serene pool area, complete with ample seating and beautiful garden surroundings, serves as an inviting space for relaxation. Proximity to Playa Tortugas beach, although small and not the cleanest, offers easy beach access and a convenient location for visiting Isla Mujeres.
Casa Tortugas is particularly favored by families for its spacious accommodations, peaceful atmosphere and family-friendly service. The hotel’s charm and quality service make it a preferred choice over larger resorts, offering an intimate and memorable stay.
In summary, Casa Tortugas Boutique Hotel blends convenience, comfort and serenity, providing guests with a unique and delightful experience in Cancun. With its stunning views, excellent service and tranquil setting, it stands out as a high-quality retreat that many guests are eager to revisit.
Categories
Pool
Infinity Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
Beach
$
Info
Categories
Pool
Heated Pool
Panoramic View Pool
Private Pool
Outdoor Pool
Beach
Dog Friendly
Categories
2
Map