Istanbul, Zümrütevler Mahallesi Gül Caddesi No 4 Maltepe İstanbul40.93699,29.141024(Show on Map)
7.4
Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
EPS Suite in Maltepe, Istanbul, offers a strategic location that is highly praised by guests for its proximity to public transportation, including the Maltepe metro station, which provides convenient access to the M4 subway line and easy travel to Sabina airport. The neighborhood is quiet yet vibrant, with ample dining and shopping options within walking distance, making it an excellent base for both leisure and business travelers.
The accommodations at EPS Suite are generally well-received for their spaciousness and functionality, with many guests appreciating the apartments equipped with kitchens, which add to the convenience and home-like feel. Cleanliness is frequently commended, as is the comfort of the double beds. However, some maintenance issues, such as mold and broken furniture, have been noted, indicating potential areas for improvement.
The hotel staff are consistently heralded for their exceptional friendliness and helpfulness, contributing significantly to the positive atmosphere of the hotel. Guests feel well-cared for, though some mention the language barrier with evening staff who speak only Turkish. The remarkable staff service, combined with a robust Wi-Fi experience, enhances the overall guest satisfaction.
Families find EPS Suite welcoming, with accommodations spacious enough for children and the presence of a kitchen providing added convenience for meals. The location, combined with a peaceful environment, offers a suitable choice for families seeking comfort during their stay.
In terms of cleanliness, while many guests report excellent service and well-maintained rooms, others note inconsistencies and areas requiring more attention, suggesting a need for more consistent cleaning practices.
The internet service is regarded as speedy and reliable, though some guests in corner rooms have observed slower speeds, especially in the evenings. Lastly, while the beds receive mixed reviews, with some guests complimenting their comfort, issues with outdated and uncomfortable mattresses highlight another area for improvement.
Overall, EPS Suite offers a strong value proposition with its friendly staff, strategic location, and comfortable accommodations, but would benefit from addressing some cleanliness and maintenance concerns to ensure a consistently pleasant experience for all guests.
Categories
Family
Honeymoon
Romantic
Business
Parking
Cheap
Gym
Room Types
Deluxe King Suite
Family Suite
King Room with Balcony
Suite with City View
Guest Reviews
7.4
Good
Review Summaries
Location
Nestled in an advantageous spot in Maltepe, EPS Suite offers guests an exceptional location characterized by its impressive proximity to public transportation, particularly the metro. The hotel is just a short walk, often only a few minutes, from the Maltepe metro station, providing easy access to the M4 subway line and making it convenient for guests traveling to or from Sabina airport. This central location is enhanced by the presence of several bus stops, amplifying its connectivity across Istanbul.
The hotel is surrounded by an inviting neighborhood rich with dining and shopping opportunities. Guests can enjoy numerous restaurants, cafes, and supermarkets within walking distance, as well as a Migros supermarket nearby, ensuring that all essentials are readily accessible. The area is described as spacious and quiet, ideal for those who appreciate a peaceful environment while still being near the vibrant main street. Despite not being a major tourist hub, the location excels in offering all necessary amenities and conveniences.
EPS Suite also benefits from an excellent price-quality ratio, making it a compelling choice for travelers seeking comfort without breaking the bank. The hotel staff are noted for their friendliness, further enhancing the guest experience. While the accommodation is well-suited for individuals with private vehicles due to its ample parking and highway access, the outstanding public transport options make it equally viable for those relying on buses and metro trains. Overall, the suite's advantageous location makes it a strategic base for both leisure and business visitors in Istanbul.
Rooms
EPS Suite offers a selection of rooms and apartments that are commendable for their spaciousness, cleanliness, and functionality. Many guests appreciate the wide area, describing their accommodations as remarkably spacious and well-equipped, making them feel right at home. The apartments are notably well-arranged and come with features like kitchens, adding an extra layer of convenience.
Cleanliness is frequently highlighted, with many rooms being described as very clean and equipped with necessary amenities. The double bed in the main bedroom is particularly noted for its comfort. Although the hotel provides adequately sized apartments, some guests felt a slightly larger space would enhance their experience.
Despite these positive aspects, there are a few areas that need attention. Certain accommodations were reported to have issues such as mold, unpleasant smells from the bathroom, broken furniture, and other maintenance needs. These elements suggest that a renovation and repair might be necessary to improve guest satisfaction further.
Overall, EPS Suite is perceived positively, with guests finding the hotel to be a nice place to stay due to its spacious and comfortable setups, but it could benefit from addressing some maintenance concerns to ensure a consistently pleasant experience.
Beds
EPS Suite provides a mixed experience when it comes to its bedding, as reflected in guest reviews. Positive remarks highlight the comfort of the beds for a pleasant stay, with observations that beds are spacious and come with clean towels. However, guests have raised concerns about the condition and cleanliness of other beds. Some mattresses are described as uncomfortable, saggy, or outdated, with mentions of stains and unsatisfactory bedding quality, like sheets that don't fit and lumpy pillows. While the spacious rooms and overall comfort of the hotel are mentioned, improvements in bed quality and cleanliness could enhance the guest experience. Families may appreciate the room size, as children have used the living space for sleeping arrangements.
Cleanliness
EPS Suite in Istanbul presents a mixed experience when it comes to cleanliness. Many guests have highlighted the hotel's exceptional cleanliness, praising the well-maintained and well-equipped rooms. The cleaning staff is noted for being very helpful, consistently providing assistance upon request. Families have recommended the hotel for its clean and comfortable environment, and the daily cleaning routine for some rooms contributes to a pleasant stay. Guests have appreciated the quiet ambiance and the attentive staff who ensure rooms are thoroughly cleaned.
However, there are notable inconsistencies, with some parts of the property requiring more attention. Several guests experienced issues such as stained towels, a lack of proper vacuuming, and superficial cleaning, leading to dusty areas under tables and beds. Complaints have been raised about the apartment's cleanliness, with some areas described as terribly dirty and the furnishings old and broken. Reports of inadequate cleaning frequency and hygiene measures add to the concerns.
Overall, while EPS Suite offers a good value stay in Istanbul with a positive note on cleanliness from many guests, others have encountered significant shortcomings that need addressing to ensure a consistently clean environment for all visitors.
Staff
At EPS Suite, guests consistently praise the hotel staff for their remarkable friendliness and helpfulness. The staff's welcoming demeanor and polite interactions stand out, with many reviewers highlighting their kindness and attentiveness to guests' needs. Reception staff are noted for their excellence and attentiveness, ensuring that visitors feel comfortable and catered to during their stay. Cleanliness is prioritized, as staff go above and beyond to make sure rooms are meticulously cleaned every day, adding to the overall pleasant atmosphere of the hotel. While most reviews commend the staff’s friendliness and readiness to assist, a few guests mention that some evening staff speak only Turkish, a point to consider for international travelers. Nonetheless, the positive interactions and great customer service provided by the staff contribute significantly to guests’ satisfaction, making EPS Suite a welcoming and accommodating choice for travelers.
Wi-Fi
EPS Suite provides guests with a high-quality internet experience, which many find remarkably speedy and reliable during their stay. The Wi-Fi speed and signal strength consistently impress throughout most of the day, enabling seamless connectivity whenever required. Guests appreciate the swift and efficient internet service, enhancing their overall satisfaction with their accommodations. However, some guests have noted a slowdown in the evenings, particularly affecting those in corner rooms. Despite some minor issues, the Wi-Fi service contributes positively to the hotel's welcoming atmosphere and complements other aspects such as clean rooms and friendly staff.
Family
EPS Suite appears to be a welcoming destination for families looking for a comfortable and peaceful stay. Families visiting the hotel can expect spacious accommodations where children can enjoy restful nights, with options for them to sleep in the living room area. The presence of a kitchen in the suite provides the added convenience for family visits, making meal times more flexible and personal. Parents can rest assured knowing they are in a place that offers peace and safety for them and their children. The location is further enhanced by its proximity to a metro station, allowing for easy access to explore the surrounding area. Despite some shortcomings in housekeeping, the suite remains a recommended choice for families seeking comfort and simplicity during their travels.
FAQ
No, EPS Suite doesn't have any pool.
No, a spa isn't available at EPS Suite.
No, EPS Suite doesn't allow dogs.
Yes, parking facilities are available at EPS Suite.
