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Mercure Istanbul Altunizade

Istanbul , Altunizade Mah. Kisikli Cad. Oymaci Sok. No: 9 Altunizade Uskudar (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMercure Istanbul Altunizade enjoys a prime location in the heart of Üsküdar, making it convenient for both business and leisure travelers. Situated on the Asian side of Istanbul, the hotel provides easy access to various forms of public transportation and is near major shopping centers like the Capitol Mall, several restaurants, coffee shops and other essential amenities. Guests appreciate the peaceful, quiet neighborhood despite its central position, along with quick access to nearby attractions and the European side of the city. Clean and modern, the hotel features spacious rooms and friendly staff, offering a serene retreat with good connectivity.

The breakfast at Mercure Istanbul Altunizade is highly praised for its extensive variety and delicious food. Guests highlight the excellent quality and multiple choices, including vegetarian options and freshly prepared dishes, such as eggs. The allowance of taking fruits and cakes back to rooms adds convenience. Some minor critiques include the occasional high price and limited variety on certain days. However, the positive aspects make the breakfast a key highlight of the guest experience.

For dinner, the in-house restaurant generally receives high marks for tasty and delicious offerings, value for money and friendly service. While some critiqued the high prices and limited menu, the quality of food and room service still received commendable feedback overall.

Rooms are frequently noted for their spaciousness, cleanliness and comfortable beds with modern decor. Despite minor issues like occasional unpleasant smells, old carpets and insufficient soundproofing, the overall sentiment is positive with many guests appreciating the well-kept, comfortable environment and additional amenities like large bathrooms and proper working desks.

The hotel's exceptional cleanliness is a consistent praise point with well-maintained rooms and facilities contributing to a relaxing and comfortable atmosphere. The staff receives high praise for their politeness, friendliness and helpfulness with specific commendations for individuals like Osman, Sergen and Kaan. While some minor language barriers and occasional unfriendly interactions were noted, the majority of feedback emphasizes a responsive and caring team.

The hotel's Wi-Fi service received mixed reviews; while some areas report good bandwidth and setup, issues with speed, connectivity and signal strength were prevalent in certain rooms. Despite this, many guests found the internet service decent for their needs.

The spa facilities at Mercure Istanbul Altunizade are a significant highlight with guests appreciating the amenities such as the swimming pool, sauna and Turkish bath. Positive feedback emphasizes the relaxing and professional services offered, although some noted the need for extended opening hours and friendlier staff.

The gym is well-equipped and functional despite its small size with some areas needing better maintenance and additional equipment. The pool is frequently praised for being clean and heated with additional features like a small jacuzzi and a separate pool for women adding to the positive experience. The underground parking facilities are appreciated, although the narrow and steep entrance was challenging for some.

Overall, guests emphasize the comfort and quality of the beds, contributing to a restful sleep experience. While some noted the need for bedding upgrades, the majority of feedback is positive, highlighting the spaciousness and sound insulation of the rooms.

Mercure Istanbul Altunizade is often compared favorably to higher star establishments, providing excellent service and luxurious amenities that make it one of the top choices on the Asian side of Istanbul. Despite minor areas for improvement, the hotel offers a solid four-star experience with exceptional value.
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Room Types

Superior Double Room Modernly decorated, this spacious suite includes flat-screen satellite TV, seating area, working desk, laptop safe, tea and coffee making facilities and a minibar. It has a dressing room, and a private bathroom with a hairdryer and free toiletries. It also offers city views.

Standard Twin Room Modernly decorated, this room includes flat-screen satellite TV, working desk, laptop safe, tea and coffee making facilities and a minibar. It has a private bathroom with a hairdryer and free toiletries.

Standard Room with One Double Bed Modernly decorated, this room includes flat-screen satellite TV, working desk, laptop safe, tea and coffee making facilities and a minibar. It has a private bathroom with a hairdryer and free toiletries.

Superior Suite with Sofa Bed Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views.

Junior Suite with One Double Bed And Sofa The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

About Mercure Istanbul Altunizade

License: 10772

Guest Reviews

8.5

Very Good

Location

Located in the heart of Üsküdar, Mercure Istanbul Altunizade is praised for its excellent and convenient location. Well-situated on the Asian side of Istanbul, the hotel provides easy access to public transport, including nearby metro and metrobus stations, making it simple to explore both sides of the Bosphorus. It's close to major shopping centers like the Capitol mall, numerous restaurants, coffee shops, clinics and office parks, making it an ideal choice for business travelers and those with specific local errands.

The hotel lies in a quiet yet central neighborhood, offering a peaceful retreat from the hustle and bustle while being near essential amenities. Guests appreciate the quick accessibility to the European side, which is just a short car ride away. Nearby attractions include the 15th of July Martyrs’ Memorial and Nakkaştepe People’s Park, both within walking distance, adding to its appeal.

Clean and modern, the hotel features spacious rooms and friendly, helpful staff, ensuring a comfortable stay. The area is also noted for its safety and tranquility, while still being close to the main roads and highways, offering good connectivity and ease of access by car. Whether for business or leisure, Mercure Istanbul Altunizade provides a strategic base, blending convenience with a serene environment.

Breakfast

Mercure Istanbul Altunizade consistently receives high praise for its breakfast offerings. Guests highlight the extensive variety and delicious quality of the food, describing the breakfast as very tasty and rich in choices. There are many options to satisfy diverse dietary preferences, including a good range for vegetarians and selections that meet Turkish expectations. Some guests specifically commend the allowance to take fruits and cakes from the buffet to their rooms, adding an element of convenience.

The breakfast is often described as excellent with many guests appreciating the multiple choices and the availability of freshly prepared dishes like soft-boiled and sunny-side-up eggs. A few comments note that the breakfast is the best they have experienced among Mercure hotels.

Despite the overwhelming positivity, some reviews mention areas for improvement, such as the taste of the eggs and the variety of dishes, which a few guests found lacking on certain days. Additionally, a few guests felt that the breakfast was not up to par with the price, suggesting that the cost for breakfast is somewhat high.

Overall, the breakfast at Mercure Istanbul Altunizade is a highlight for many, offering a generous, varied and tasty start to the day. The quality and breadth of choices make it a key positive aspect of the guest experience.

Dinner

The dinner experience at Mercure Istanbul Altunizade's in-house restaurant generally receives high praise from guests. Many highlight the food as tasty, delicious and exceeding expectations with a good menu offering value for money. The restaurant staff, including the manager, are noted for their friendliness and the service, although sometimes slow due to understaffing, is often well-recommended. Positive comments also extend to the children's enjoyment of the food and the overall quality of the dining experience.

However, some critiques include high prices and a limited menu. Additionally, the restaurant’s early closing hours and restrictions on ordering delivery to the hotel are points of inconvenience for some guests. Despite occasional slow service and a substandard dinner menu, the restaurant still receives recommendations for its good and excellent food offerings. Room service, although mostly well-regarded, received mixed reviews, particularly regarding the quality of the steak. Overall, the in-house dining experience strikes a favorable chord with many visitors.

Rooms

The rooms at Mercure Istanbul Altunizade are frequently praised for their spaciousness and cleanliness. Guests often highlight the comfortable and large beds with many rooms featuring modern and tasteful decor. The hotel seems to maintain a high standard of hygiene, consistently receiving positive remarks about the tidy and well-kept environment. Room upgrades are also mentioned, contributing to satisfied stays. Amenities such as proper working desks, office chairs and large bathrooms enhance the comfort of the accommodation.

However, some guests note issues such as occasional unpleasant smells, old and stained carpets and insufficient soundproofing. A few reviews mention that some rooms appear old and somewhat rundown with worn furniture. There's also feedback about dark or dim lighting in certain rooms. Despite these minor drawbacks, the overall sentiment leans heavily towards the positive with many guests appreciating the clean, spacious and comfortable rooms. Rooms with balconies and exceptional views add to the appeal, making Mercure Istanbul Altunizade a commendable choice for visitors seeking space and modern amenities.

Beds

Guests at the Mercure Istanbul Altunizade consistently commend the hotel for its comfortable beds, often describing them as very comfortable, extremely comfortable and incredibly cozy. Many appreciated the great quality of the mattresses and noted that the beds contribute to a restful night's sleep. The pillows also received frequent positive mentions, being described as excellent or good, enhancing the overall sleep experience.

Spacious rooms contribute to the comfort with the added benefit of good sound insulation and blackout blinds ensuring a peaceful environment. Guests also appreciated the daily provision of fresh towels and the cleanliness of the rooms, which further adds to the sense of comfort.

While the majority of reviews are positive, a few guests did note areas for improvement. Some mentioned that the pillows and bedding could be upgraded with specific references to worn-out and torn bedsheets. Additionally, there were occasional remarks about the bed being too hard or not comfortable for individual preferences.

Overall, the emphasis is predominantly on the comfort and size of the beds, making the Mercure Istanbul Altunizade a solid choice for travelers prioritizing a good night’s sleep.

Cleanliness

Mercure Istanbul Altunizade consistently impresses guests with its exceptional level of cleanliness. Praise is frequently given for the hotel's spotless and tidy environment, where rooms and facilities are described as exceedingly clean and very well-maintained. The spacious and bright rooms are often highlighted and the daily cleaning services ensure that the accommodations remain impeccable throughout the stay.

Guests appreciate the modern and neat ambiance of the hotel, which extends to every corner from the common areas to the individual rooms. The cleanliness of the property, combined with the welcoming and friendly staff, creates a comfortable and relaxing atmosphere that leaves visitors highly satisfied.

Despite a few minor issues with amenities and some areas needing repair, the overall consensus is overwhelmingly positive. The hotel’s emphasis on hygiene and cleanliness is evident and well-acknowledged by its guests with many noting that the property is very clean and tidy. The excellent service further enhances the experience, making Mercure Istanbul Altunizade a reliable choice for those seeking a clean and comfortable stay in Istanbul.

Staff

The Mercure Istanbul Altunizade receives consistent praise for its exceptional staff with numerous guests highlighting their experiences with the polite, friendly and helpful team. The reception staff, in particular, stood out for their professionalism and readiness to assist with individuals like Osman, Sergen and Kaan frequently mentioned for their exceptional service. Guests appreciated the attentive and friendly nature of the staff, who ensured a welcoming atmosphere from arrival to departure.

Cleanliness and promptness were other notable aspects with housekeeping and other service staff described as professional and diligent. The hotel’s service quality is often characterized as top-notch with many guests impressed by the attentive and accommodating nature of the team.

Despite some minor issues with language barriers and the occasional unfriendly staff member, the overwhelmingly positive feedback highlights a responsive and caring staff dedicated to making guests' stays as pleasant as possible. The excellent location and clean facilities further enhance the overall positive experience at this hotel.

Wi-Fi

The Wi-Fi service at Mercure Istanbul Altunizade has received mixed reviews with a noteworthy mention of several positive aspects. Guests have appreciated the availability of Wi-Fi throughout the hotel and certain parts of the hotel reportedly have a good and well-maintained Wi-Fi setup, even highlighting an excellent speaker system and high-quality Wi-Fi bandwidth in some areas. However, there have been numerous instances of inconsistent and weak signals, especially on the 4th floor and in specific rooms like room 122. Some guests faced repeated disconnections and found the internet speed to be slow, which hampered activities like video calls. Additionally, the need to reconnect when moving between different floors was noted as an inconvenience. Though some found the internet decent and were satisfied with its performance, issues such as poor reception and dropping signals were prevalent. This inconsistency in quality suggests that while the hotel offers Wi-Fi, it may not meet the expectations of those requiring a stable and robust internet connection for demanding tasks.

Spa

The spa at Mercure Istanbul Altunizade stands out as a significant highlight for many guests with numerous reviews praising its facilities and overall ambiance. Visitors found the spa area to be lovely and really nice, offering amenities such as a swimming pool, sauna and steam room that combined to create a relaxing experience. The presence of a Turkish bath added an authentic touch, enhancing the wellness options available.

Particular emphasis was placed on the spa's excellent services, which many feel are superlative and professional. Guests appreciated that the spa was included in their stay with some highlighting the added bonus of free access to these serene facilities. Despite this, there were mentions of the spa staff not being friendly or professional by some reviewers and a desire for extended opening hours, especially in the summer months.

Nonetheless, the positive feedback on the spa's amenities and the enjoyment derived from the wellness offerings strongly reflect the spa's high-quality standards, making it a noteworthy feature of the hotel experience.

Gym

The gym at Mercure Istanbul Altunizade offers several positives for fitness enthusiasts. It's well-equipped, featuring a good range of stations and a fitness center that guests have found satisfactory. Despite its compact size of 5x5 meters, it's noted as being a cool and functional space. However, there are areas that could be improved—one guest mentioned it could be messy and another pointed out an unpleasant smell. Additionally, while the gym includes essential equipment, some dumbbells were reported missing. Overall, the facility appears to meet basic workout needs but could benefit from better maintenance and a bit more attention to detail.

Pool

The pool facilities at Mercure Istanbul Altunizade are well-regarded by guests with many appreciating the clean and heated pool. The spa and swimming pool facilities are noted to be excellent, featuring a small jacuzzi for added relaxation. A separate pool for women is available, catering to privacy preferences. While pool slippers are not provided and the necessity of wearing a swimming cap is mentioned, these do not seem to detract significantly from the overall positive experience. The pool and sauna combination is particularly recommended, though some guests have noted the pool can be icy. Overall, the swimming pool is a highlighted feature, consistently appreciated by guests.

Parking

Guests at Mercure Istanbul Altunizade appreciate the availability of parking options, noting the presence of parking spaces, an underground garage and free parking facilities. The hotel's parking is deemed clean and reliable with a private parking družstvo. However, some guests find the underground garage challenging due to its narrow and steep entrance and it's not recommended for larger vehicles such as minibuses. Despite these issues, the large underground parking area provides plenty of spaces, making it a convenient feature for many visitors.

4 Star

Mercure Istanbul Altunizade is consistently praised for its excellent service, often being compared favorably to five-star establishments. Many guests regard it as one of the best hotels on the Asian side of Istanbul, noting its high standards that solidly align with its four-star rating. The hotel offers exceptional value, providing luxurious amenities at a lower price range typical for the Dorint Mercure brand.

However, there are areas for improvement. Some guests have expressed dissatisfaction with the absence of certain expected facilities such as USB charging ports and shoeshorns in the rooms. Additionally, a few have mentioned that the bathroom product offerings are limited for a hotel of this category. Concerns have also been raised about the professionalism and responsiveness of the staff in certain situations.

Despite these minor critiques, most guests affirm that the hotel largely meets or exceeds four-star expectations, making it a solid choice for travelers seeking a quality stay in Istanbul.

Yes, Mercure Istanbul Altunizade has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mercure Istanbul Altunizade.

No, Mercure Istanbul Altunizade doesn't allow dogs.

Yes, parking facilities are available at Mercure Istanbul Altunizade.

Yes, Mercure Istanbul Altunizade has a gym.

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