The staff at Tomtom Suites are one of the hotel's strongest assets, receiving high praise from guests. They are described as amazing, friendly, helpful and accommodating, going above and beyond to ensure guests have a great experience. The breakfast staff, including Sinan and Fuat, are specifically highlighted for their exceptional service. Guests also note that the front desk staff and server, Fuad, were attentive and accommodating with the front desk organizing a guide on short notice. The staff's excellent service is credited with making guests feel welcome and they are known to go out of their way to ensure guests are happy. Additionally, the staff is described as polite, attentive, hospitable and good-humored with many guests noting that they made efforts to get to know guests personally. Overall, the staff at Tomtom Suites are considered a credit to the hotel and among the best encountered by guests on their travels.