Itagui6.19244000,
-75.59266300,
Frente Al Parque De Las Chimeneas Calle 85 # 52 - 25(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Portal Central in Medellin enjoys an enviable location that is often highlighted by guests. Its proximity to the local airport, the metro station and major roads makes it incredibly convenient for both business and leisure travelers. The nearby vibrant neighborhood of Poblado further enhances its appeal. The hotel offers excellent facilities and has a reputation for attentive staff, ensuring a seamless blend of convenience, comfort and accessibility.
Guests praise the spacious and comfortable rooms, noting their cleanliness and modern amenities, including large TVs and workspaces. The rooms are generally well-maintained, providing a pleasant environment for a stay. While there have been occasional comments about the mattress quality, these are outweighed by positive reviews that emphasize the rooms' ample size, cleanliness and overall comfort.
Cleanliness is a standout feature at Hotel Portal Central. Guests frequently commend the immaculate state of both the rooms and common areas, noting the evident attention to detail and modern design. This high standard of cleanliness contributes significantly to the overall positive experience.
The hotel’s staff is another major highlight, frequently praised for their friendliness, helpfulness and exceptional service. Guests appreciate the welcoming nature and diligence of the team, especially at reception. The breakfast service also receives favorable reviews. Despite some room for improvement in the restaurant service, the high standard of customer service and professionalism of the staff enhances the overall guest experience.
While there are mixed reviews about the comfort of the beds with some finding the mattresses too firm, this does not significantly detract from the positive reception of the overall room quality. Soft sheets and secure bed frames are appreciated by many, contributing to the overall appeal of the rooms.
In summary, Hotel Portal Central offers a highly convenient location, clean and spacious rooms and exemplary staff service, making it a favored choice for both business and leisure travelers in Medellin. Show more
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Categories
Hotel with Parking
This hotel offers free private parking. It is located near Parque de las Chimeneas.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Triple RoomThe triple room offers soundproof walls, a dining area, as well as a private bathroom boasting a shower and a bidet. This triple room has a wardrobe, a tiled floor and a flat-screen TV with cable channels. The unit has 3 beds.
Twin RoomThe twin room has a private bathroom fitted with a shower and a bidet. The twin room features a flat-screen TV with cable channels, soundproof walls, a dining area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Queen Suite with Spa BathThe hot tub is the standout feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Double RoomThe double room offers a wardrobe, a tiled floor, as well as a private bathroom boasting a shower and a bidet. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a dining area as well as city views. The unit has 1 bed.
Double RoomThe double room provides soundproof walls, a dining area, as well as a private bathroom featuring a shower and a bidet. This double room offers a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Quadruple RoomThe quadruple room features soundproof walls, a dining area, as well as a private bathroom boasting a shower and a bidet. This quadruple room provides a tiled floor and a flat-screen TV with cable channels. The unit has 4 beds.
About Hotel Portal Central
License: 39967
Guest Reviews
7.9
Good
Location
Hotel Portal Central boasts an enviable location in Medellin, a key feature frequently highlighted by its guests. Its proximity to the local airport and the metro station makes it incredibly convenient for travelers. The hotel is very central, providing easy access to both workspaces and the bustling city center, thanks to the nearby metro. Guests appreciate the closeness to major roads and fashionable shopping sites, making it ideal for both business and leisure stays. The short car ride to the vibrant neighborhood of Poblado adds to its appeal. Not to be overlooked are the excellent facilities and attentive staff, which complement the superb location. This hotel offers a harmonious blend of convenience, comfort and accessibility.
Rooms
Hotel Portal Central has been praised for its spacious and comfortable rooms with many guests appreciating the ample size and cleanliness. The rooms are described as large and cozy, providing a pleasant stay. The state of the rooms is deemed very good, often being highlighted as well-maintained and modern, particularly in the bathrooms. Guests have noted that the rooms come with convenient accessories such as desks and tables, making them suitable for both leisure and work.
Cleaning is mentioned frequently, affirming that the rooms are super clean and well-kept. The comfort of the rooms is another strong point with many finding them comfortable and cozy, aside from a few mentions about the mattress quality. The rooms also feature large TVs, adding to the convenience and enjoyment of the stay.
Overall, while there are isolated reports of smaller rooms and some issues with mattress comfort, the general consensus leans towards a positive experience, highlighting spacious, well-maintained and clean rooms, paired with a good quality of service. Guests seem to find the accommodation at Hotel Portal Central a good value for the cost.
Beds
Hotel Portal Central has received mixed reviews regarding the comfort of their beds. Despite some guests describing the beds as super comfortable and praising the spaciousness and quality of the pillows and sheets, many reviews mention the mattresses being quite hard. This firmness of the mattresses appears to be a point of contention with several guests noting that the beds were extremely hard, making it uncomfortable for them to sleep. However, there are those who appreciate the bed being firm. On a positive note, the bed frames are described as secure and the sheets are soft, which adds to the overall appeal for some visitors. Adaptability seems key for potential guests when considering a stay here.
Cleanliness
Hotel Portal Central receives strong praise for its cleanliness with guests frequently highlighting the immaculate state of the rooms and facilities. The hotel is described as very clean and organized, providing a sense of comfort and spaciousness. Visitors appreciate the modern design and the evident attention to detail in maintaining a spotless environment. The cleaning and care provided by the staff contribute to an overall positive experience, ensuring the hotel remains a preferred choice for travelers seeking a clean and welcoming stay.
Staff
Hotel Portal Central boasts a highly commendable staff, frequently praised for their friendliness, helpfulness and exceptional service. Guests repeatedly highlight the team's welcoming nature and their readiness to attend to visitors' needs, describing the service as attentive and diligent. The reception consistently receives positive remarks for its efficiency and good attitude, contributing to an overall favorable impression of the hotel.
While the restaurant service has room for improvement, the general consensus is that the staff's excellent customer service more than compensates for any minor shortcomings. Cleanliness and professionalism are also noted with employees being described as both clean and attentive. The breakfast service, in particular, receives good reviews, further enhancing the guest experience.
A few individual mentions stand out with specific staff members receiving praise for their exceptional attention and kindness. Overall, Hotel Portal Central's staff is well-trained and maintains a high standard of service, making guests feel welcomed and well-cared for during their stay.
No, Hotel Portal Central doesn't have any pool.
No, a spa isn't available at Hotel Portal Central.
No, Hotel Portal Central doesn't allow dogs.
Yes, parking facilities are available at Hotel Portal Central.