Kastel Itaipava
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Summary of reviewsKastel Itaipava is exceptionally well-regarded for its prime location in the heart of Itaipava, offering easy access to numerous attractions such as shopping centers, restaurants, bars, supermarkets and the Municipal Park, all within walking distance. This convenience is perfectly complemented by beautiful views of the mountains and park, making it an ideal spot for travelers who enjoy exploring without needing a car. The hotel is also praised for its spacious and clean rooms, comfortable beds and excellent facilities, which include complimentary onsite parking.
Guests consistently highlight the delightful breakfast experience, featuring a wide variety of options such as breads, cakes, fruits, cheeses, cold cuts, scrambled eggs, yogurts and juices, served in a cozy and inviting atmosphere. The inclusion of unique items like Petrópolis toast and freshly made ciabatta adds a local touch that many find delightful. The staff's polite, helpful and attentive service further enhances the breakfast experience.
For dinner, the hotel's restaurant is lauded for its lively atmosphere, boosted by live music and the quality of the food served. The complimentary afternoon tea, featuring tea, coffee and cookies, is another thoughtful touch appreciated by guests. The strategic location also places numerous excellent restaurants and bars within walking distance with recommendations from attentive staff adding to the convenience.
The rooms at Kastel Itaipava are generally praised for being spacious, clean and comfortable, often offering spectacular views of the park and mountains. Guests appreciate the cozy and well-decorated interiors, though some note that certain rooms show signs of aging and minor maintenance issues. Clean and fresh bed and bath linens, along with good room size, contribute significantly to guest satisfaction.
Cleanliness across the hotel is consistently highlighted as a strong point with many guests noting the spotless, well-maintained rooms and facilities. Despite occasional minor issues like musty smells or mold in bathrooms, the hotel maintains a high standard of hygiene, which adds to its appeal.
The staff at Kastel Itaipava receives exceptional praise for their friendliness, politeness and willingness to assist, creating a welcoming and comfortable environment. Receptionists and other staff members are frequently commended for their efficiency and personal touch, further enhancing the overall experience.
The pool area is another highlight, described as cozy, beautiful and offering incredible views of the surrounding nature. It’s consistently clean and well-maintained, providing a relaxing retreat for guests despite its smaller size. The pool is also enjoyed year-round due to its warm temperature.
Parking is highly praised for being ample, spacious and secure with easy and direct access to the hotel via an elevator, providing great convenience for travelers with vehicles. Although some guests reported minor issues with ticket retrieval and maneuvering, the overall sentiment is highly positive.
Though the hotel’s Wi-Fi receives mixed reviews with some encountering weak signals and instability, others find it sufficient for remote work, suggesting variability in the experience.
In conclusion, Kastel Itaipava excels in offering a strategically located, comfortable and welcoming stay, thanks to its excellent facilities, delightful breakfast and dinner options, high cleanliness standards and exceptional staff service. Its cozy pool area and ample parking further enhance its appeal, making it a top choice for travelers visiting Itaipava.
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Guests consistently highlight the delightful breakfast experience, featuring a wide variety of options such as breads, cakes, fruits, cheeses, cold cuts, scrambled eggs, yogurts and juices, served in a cozy and inviting atmosphere. The inclusion of unique items like Petrópolis toast and freshly made ciabatta adds a local touch that many find delightful. The staff's polite, helpful and attentive service further enhances the breakfast experience.
For dinner, the hotel's restaurant is lauded for its lively atmosphere, boosted by live music and the quality of the food served. The complimentary afternoon tea, featuring tea, coffee and cookies, is another thoughtful touch appreciated by guests. The strategic location also places numerous excellent restaurants and bars within walking distance with recommendations from attentive staff adding to the convenience.
The rooms at Kastel Itaipava are generally praised for being spacious, clean and comfortable, often offering spectacular views of the park and mountains. Guests appreciate the cozy and well-decorated interiors, though some note that certain rooms show signs of aging and minor maintenance issues. Clean and fresh bed and bath linens, along with good room size, contribute significantly to guest satisfaction.
Cleanliness across the hotel is consistently highlighted as a strong point with many guests noting the spotless, well-maintained rooms and facilities. Despite occasional minor issues like musty smells or mold in bathrooms, the hotel maintains a high standard of hygiene, which adds to its appeal.
The staff at Kastel Itaipava receives exceptional praise for their friendliness, politeness and willingness to assist, creating a welcoming and comfortable environment. Receptionists and other staff members are frequently commended for their efficiency and personal touch, further enhancing the overall experience.
The pool area is another highlight, described as cozy, beautiful and offering incredible views of the surrounding nature. It’s consistently clean and well-maintained, providing a relaxing retreat for guests despite its smaller size. The pool is also enjoyed year-round due to its warm temperature.
Parking is highly praised for being ample, spacious and secure with easy and direct access to the hotel via an elevator, providing great convenience for travelers with vehicles. Although some guests reported minor issues with ticket retrieval and maneuvering, the overall sentiment is highly positive.
Though the hotel’s Wi-Fi receives mixed reviews with some encountering weak signals and instability, others find it sufficient for remote work, suggesting variability in the experience.
In conclusion, Kastel Itaipava excels in offering a strategically located, comfortable and welcoming stay, thanks to its excellent facilities, delightful breakfast and dinner options, high cleanliness standards and exceptional staff service. Its cozy pool area and ample parking further enhance its appeal, making it a top choice for travelers visiting Itaipava.
Inn with Parking
This inn offers parking for guests. It is a charming option in Itaipava.
4-Star Inn
Located near Petrópolis National Park, this hotel is surrounded by a beautiful green landscape. It offers accommodations with a balcony, an outdoor pool, and free Wi-Fi, providing a relaxing and convenient stay.
Inn with Outdoor Pool
This inn features an outdoor pool with sun loungers. There is also a sauna and steam room.
Inn with Swimming Pool
Outdoor Pool
Accessible Inn
Guest Reviews
Kastel Itaipava garners high praise for its exceptional location in the heart of Itaipava. Guests repeatedly highlight the hotel's proximity to various attractions, including shopping centers, restaurants, bars, supermarkets and the Municipal Park, all within walking distance. The convenience of being able to explore the city without needing a car is a significant advantage, making it ideal for both leisurely strolls and shopping sprees.
The views from the hotel are also a notable feature with many rooms offering picturesque sights of the mountains and the park. Visitors have mentioned that the central position of the hotel allows easy access to key points of interest in Itaipava and nearby areas like Nogueira.
Aside from its prime location, the hotel is also appreciated for its amenities, such as spacious rooms, cleanliness and comfortable beds. Guests commend the friendly and attentive staff, who enhance the overall experience with their welcoming service. Additionally, the onsite parking, despite being located in a bustling area, adds to the convenience for those traveling by car.
In summary, Kastel Itaipava stands out as a superb choice for travelers due to its strategic and scenic location, excellent facilities and warm hospitality, making it a top pick for those looking to fully enjoy everything Itaipava has to offer.
Kastel Itaipava offers a breakfast experience that many guests find to be exceptional. The breakfast, often described as delicious, varied and abundant, frequently stands out as a highlight of guests' stays. The inclusion of unique items like the Petrópolis toast and freshly made ciabatta adds a touch of local flavor that delights visitors. On the positive side, guests rave about the wide variety of options available, including breads, cakes, fruits, cheeses, cold cuts, scrambled eggs, yogurts and juices, all served in a cozy and inviting atmosphere.
The service during breakfast receives high praise with staff frequently commended for their politeness, helpfulness and attention to detail. The breakfast area itself is described as pleasant and comfortable, contributing to an enjoyable dining experience.
However, not all feedback is uniformly positive. Some guests noted instances of disorganization with items occasionally not being replenished quickly enough, leading to a limited selection towards the end of the service. Complaints about the breakfast area being crowded and the air conditioning not being turned on were also mentioned.
Despite some room for improvement, the overall sentiment remains highly favorable. With tasty, varied offerings and excellent service, breakfast at Kastel Itaipava is generally seen as a standout feature of the hotel.
Kastel Itaipava stands out as a delightful dining destination, offering a variety of exceptional culinary experiences. Guests consistently praise the restaurant on the ground floor, which features live music, creating a lively and enjoyable atmosphere for dinner. The cold cuts and fruit table are described as beautiful and the overall dinner service receives high marks for its quality.
Afternoon tea is a complimentary treat provided every day, featuring tea, coffee and a selection of cookies. This thoughtful offering is appreciated by guests, adding a touch of elegance to their stay.
The hotel's strategic location is another highlight with numerous excellent restaurants and bars within walking distance. This convenience is enhanced by recommendations from staff members like Diogo, who is noted for suggesting top dining spots. The pub at the entrance and the vibrant bar downstairs with live music also contribute to the overall positive experience.
In summary, Kastel Itaipava excels in providing superb dining options, from tasty dinner choices to the charming afternoon tea, all within a wonderful setting that guests love.
The rooms at Kastel Itaipava offer a mix of simple, functional and spacious accommodations, often highlighted for their cleanliness and comfort. Guests frequently praise the spectacular views from the rooms, particularly those overlooking the park and mountains. The rooms are reported to be large, cozy and well-decorated with some even featuring balconies and well-furnished interiors equipped with amenities like minibars, air conditioning and smart TVs.
Comfortable bedding and good room size stand out in many reviews with clean and fresh towels also mentioned. The lighting, though cozy, could be improved as it is often restricted to few lamps. Despite the generally favorable feedback on spaciousness and decor, some rooms show signs of aging, including outdated finishes and decor, musty smells and worn-out sheets and towels.
The bathrooms vary significantly in size and condition. Some are described as tiny and cramped with issues such as moldy grout and inconsistent water temperature. Guest experiences suggest a need for more accessible outlets and minor repairs, particularly in older rooms. Noise from neighboring rooms and the hotel's location is another point of concern for several reviewers.
Overall, the rooms at Kastel Itaipava are largely appreciated for their size, cleanliness and comfort, though the need for upgrading and better maintenance is evident in some of the less favorable comments.
Kastel Itaipava offers guests a mix of experiences when it comes to their beds, but the overall sentiment leans positive. Many guests highlight the comfort and quality of the beds, praising the very comfortable and super comfortable beds, as well as the spacious and clean bedding. Several reviews mention that the bed linens are clean, comfortable and of great quality, adding to a pleasant sleep experience. There are numerous mentions of clean, fresh and cozy duvets and sheets, which contribute to the overall comfort.
However, some guests noted issues with the bed arrangements, particularly the practice of pushing two single beds together to form a double or queen-sized bed, which some found uncomfortable or inconvenient, especially when the divider between the beds caused discomfort. Additionally, there were occasional complaints about the mattresses being either too hard or of poor quality and some beds being noisy or small for couples.
Despite these mixed reviews, the positive aspects highlight that many guests find the beds at Kastel Itaipava conducive to a restful stay, appreciating the clean and well-maintained bedding, which significantly enhances their overall experience.
Kastel Itaipava enjoys a strong reputation for its exceptional cleanliness, consistently earning high praise from its guests. Visitors frequently highlight the hotel's impeccable standards, noting the spotless, fragrant rooms and well-maintained facilities. Cleanliness is a defining feature of the hotel with several reviews emphasizing how rooms are meticulously cleaned and well-organized. The fresh bed and bath linens, coupled with clean bathrooms, enhance the overall comfort and satisfaction of the stay.
However, while the general consensus is positive, there are occasional mentions of areas needing improvement. Some guests have reported issues such as musty smells, mold in the bathrooms and minor maintenance concerns. Despite these occasional shortcomings, the prevailing opinion underscores Kastel Itaipava's commitment to hygiene and cleanliness, making it a popular choice for travelers seeking a well-maintained and tidy accommodation.
Kastel Itaipava receives high praise for its excellent staff service, consistently highlighted by guests as one of the hotel's outstanding features. Receptionists like Eduardo and Diego are frequently mentioned for their efficiency, warmth and willingness to assist. The overall staff is described as very polite, friendly and always ready to help with any issues or requests. Whether it’s the reception team or the general support team, guests appreciate the attentiveness and courtesy exhibited across the board.
The consistent feedback underscores the exceptional hospitality experienced at Kastel Itaipava. Words such as cordial, courteous and welcoming are repeatedly used, reinforcing the sense of a friendly and comfortable environment. Guests emphasize the prompt and efficient service and commend the staff's readiness to ensure a pleasant stay. Whether interacting with receptionists, attendants or housekeeping, the staff's commitment to high service standards is evident.
In addition, special mentions for individuals like Eduardo and Bianca suggest a personalized approach that makes a positive impact on guests. The staff's genuine kindness and attention to detail make Kastel Itaipava a preferred choice for those seeking exceptional service and a welcoming atmosphere.
Kastel Itaipava has received mixed feedback regarding its Wi-Fi. While several guests found the Wi-Fi to be competent and capable of supporting remote work, others encountered issues with weak signals, especially in the rooms. There were also discussions about internet instability and some guests reporting poor or non-functional Wi-Fi connections. Despite these inconsistencies, some reviews highlighted great Wi-Fi signal performance in certain areas of the hotel. Visitors seeking reliable internet for work should consider these mixed experiences.
Kastel Itaipava boasts a delightful pool area that receives high praise from guests for its coziness and beauty. The pool itself is described as wonderful, very clean and well-maintained with several reviews highlighting the incredible views of the surrounding park and mountains. The facilities around the pool, including comfortable seating and a sauna, also add to the pleasant experience. Though the pool area is noted to be somewhat small, it remains highly enjoyable and is appreciated for its relaxing atmosphere. Additionally, the pool is consistently reported to be warm and open year-round, ensuring guests can enjoy it in any season. Overall, the pool area at Kastel Itaipava offers a tranquil retreat with excellent cleanliness and stunning natural views.
When it comes to parking at Kastel Itaipava, guests consistently highlight the ample and spacious facilities as a standout feature. The hotel offers free, on-site parking that is easily accessible and well-dimensioned, providing plenty of spaces for vehicles. Many reviews praise the secure, covered parking included in the stay, which is particularly appreciated for its convenience and added value. There is also an elevator providing direct access to the garage, adding an extra layer of ease for guests.
However, a few guests mentioned experiencing some difficulties, such as long waiting times to retrieve parking tickets and challenges maneuvering larger vehicles within the parking area. There was also an instance where a temporary issue with the parking lot resulted in inconvenience, but the hotel's staff handled the situation professionally by offering a discount to cover any additional expenses incurred by the guests.
Overall, the consensus is that Kastel Itaipava provides a good, reliable parking experience that complements its great location, making it a favorable choice for travelers with vehicles.
Kastel Itaipava receives varied feedback regarding its four-star rating with some guests questioning its legitimacy. However, many positive comments highlight the hotel’s strengths. The modern and clean rooms are frequently praised and guests appreciate the polite, friendly and very kind staff who provide impeccable service. The steakhouse located below the hotel is noted as wonderful, adding to the appeal. While some feel the breakfast could be improved, others describe it as very diverse. Despite being an older hotel needing some updates, the overall service and ambiance are often described as meeting four-star standards. Additionally, guests recognize the hotel for offering great cost-benefit and comfort, making it a good option for travelers seeking friendly service and a pleasant stay.
Kastel Itaipava offers a mix of accessibility features for guests with disabilities. The hotel provides elevators, ramps and accessible bathrooms, making it convenient for wheelchair users and the elderly to navigate the premises. Free and covered parking is available, adding to the ease of access. The staff receives high praise for being friendly, helpful and attentive, enhancing the overall experience for all guests.
However, the accessibility experience is inconsistent. Some areas are described as having poor accessibility, particularly within the mall area that houses the hotel, where guests must climb four flights of stairs to reach the hotel level. Despite this, the hotel itself has made efforts to accommodate guests with disabilities through various accessible features.
Kastel Itaipava's outdoor pool consistently receives high praise from guests for its beauty and stunning views. Surrounded by picturesque mountains, the pool offers a serene setting that enhances the overall experience. Guests appreciate the clean and well-maintained condition of the pool. Despite occasional mentions of maintenance needs, the availability of multiple outdoor pools with a deck adds to the appeal. Overall, the outdoor pool area at Kastel Itaipava stands out as a fantastic feature, contributing to the hotel’s positive reputation among visitors.
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Location
The views from the hotel are also a notable feature with many rooms offering picturesque sights of the mountains and the park. Visitors have mentioned that the central position of the hotel allows easy access to key points of interest in Itaipava and nearby areas like Nogueira.
Aside from its prime location, the hotel is also appreciated for its amenities, such as spacious rooms, cleanliness and comfortable beds. Guests commend the friendly and attentive staff, who enhance the overall experience with their welcoming service. Additionally, the onsite parking, despite being located in a bustling area, adds to the convenience for those traveling by car.
In summary, Kastel Itaipava stands out as a superb choice for travelers due to its strategic and scenic location, excellent facilities and warm hospitality, making it a top pick for those looking to fully enjoy everything Itaipava has to offer.
Breakfast
The service during breakfast receives high praise with staff frequently commended for their politeness, helpfulness and attention to detail. The breakfast area itself is described as pleasant and comfortable, contributing to an enjoyable dining experience.
However, not all feedback is uniformly positive. Some guests noted instances of disorganization with items occasionally not being replenished quickly enough, leading to a limited selection towards the end of the service. Complaints about the breakfast area being crowded and the air conditioning not being turned on were also mentioned.
Despite some room for improvement, the overall sentiment remains highly favorable. With tasty, varied offerings and excellent service, breakfast at Kastel Itaipava is generally seen as a standout feature of the hotel.
Dinner
Afternoon tea is a complimentary treat provided every day, featuring tea, coffee and a selection of cookies. This thoughtful offering is appreciated by guests, adding a touch of elegance to their stay.
The hotel's strategic location is another highlight with numerous excellent restaurants and bars within walking distance. This convenience is enhanced by recommendations from staff members like Diogo, who is noted for suggesting top dining spots. The pub at the entrance and the vibrant bar downstairs with live music also contribute to the overall positive experience.
In summary, Kastel Itaipava excels in providing superb dining options, from tasty dinner choices to the charming afternoon tea, all within a wonderful setting that guests love.
Rooms
Comfortable bedding and good room size stand out in many reviews with clean and fresh towels also mentioned. The lighting, though cozy, could be improved as it is often restricted to few lamps. Despite the generally favorable feedback on spaciousness and decor, some rooms show signs of aging, including outdated finishes and decor, musty smells and worn-out sheets and towels.
The bathrooms vary significantly in size and condition. Some are described as tiny and cramped with issues such as moldy grout and inconsistent water temperature. Guest experiences suggest a need for more accessible outlets and minor repairs, particularly in older rooms. Noise from neighboring rooms and the hotel's location is another point of concern for several reviewers.
Overall, the rooms at Kastel Itaipava are largely appreciated for their size, cleanliness and comfort, though the need for upgrading and better maintenance is evident in some of the less favorable comments.
Beds
However, some guests noted issues with the bed arrangements, particularly the practice of pushing two single beds together to form a double or queen-sized bed, which some found uncomfortable or inconvenient, especially when the divider between the beds caused discomfort. Additionally, there were occasional complaints about the mattresses being either too hard or of poor quality and some beds being noisy or small for couples.
Despite these mixed reviews, the positive aspects highlight that many guests find the beds at Kastel Itaipava conducive to a restful stay, appreciating the clean and well-maintained bedding, which significantly enhances their overall experience.
Cleanliness
However, while the general consensus is positive, there are occasional mentions of areas needing improvement. Some guests have reported issues such as musty smells, mold in the bathrooms and minor maintenance concerns. Despite these occasional shortcomings, the prevailing opinion underscores Kastel Itaipava's commitment to hygiene and cleanliness, making it a popular choice for travelers seeking a well-maintained and tidy accommodation.
Staff
The consistent feedback underscores the exceptional hospitality experienced at Kastel Itaipava. Words such as cordial, courteous and welcoming are repeatedly used, reinforcing the sense of a friendly and comfortable environment. Guests emphasize the prompt and efficient service and commend the staff's readiness to ensure a pleasant stay. Whether interacting with receptionists, attendants or housekeeping, the staff's commitment to high service standards is evident.
In addition, special mentions for individuals like Eduardo and Bianca suggest a personalized approach that makes a positive impact on guests. The staff's genuine kindness and attention to detail make Kastel Itaipava a preferred choice for those seeking exceptional service and a welcoming atmosphere.
Wi-Fi
Pool
Parking
However, a few guests mentioned experiencing some difficulties, such as long waiting times to retrieve parking tickets and challenges maneuvering larger vehicles within the parking area. There was also an instance where a temporary issue with the parking lot resulted in inconvenience, but the hotel's staff handled the situation professionally by offering a discount to cover any additional expenses incurred by the guests.
Overall, the consensus is that Kastel Itaipava provides a good, reliable parking experience that complements its great location, making it a favorable choice for travelers with vehicles.
4 Star
Accessible
However, the accessibility experience is inconsistent. Some areas are described as having poor accessibility, particularly within the mall area that houses the hotel, where guests must climb four flights of stairs to reach the hotel level. Despite this, the hotel itself has made efforts to accommodate guests with disabilities through various accessible features.
Outdoor Pool
Yes, Kastel Itaipava has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Kastel Itaipava.
No, Kastel Itaipava doesn't allow dogs.
Yes, parking facilities are available at Kastel Itaipava.
No, Kastel Itaipava doesn't have a gym.
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