Itajai-26.90473000,
-48.65601700,
Rua Doutor Pedro Ferreira, 03(Show on Map)
8.0
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Valerim Itajaí / Navegantes garners positive reviews, particularly for its advantageous central location in Itajaí. The hotel is strategically positioned near key city amenities, transportation options and points of interest, making it a convenient choice for both business and leisure travelers. Guests also appreciate the clean and comfortable accommodations, often praising the modern decor and the excellent views, especially from river-facing rooms.
The breakfast service is another strong point, widely acclaimed for its variety and quality. Guests enjoy the extensive range of sweet and savory options, fresh and well-prepared items and efficient morning service. Despite some minor criticisms about variety and freshness, breakfast adds significant value to the guest experience. The dinner service receives mixed feedback; while the food quality is praised, issues with menu limitations and slow service are noted.
Regarding rooms, guests largely commend the cleanliness and comfort, highlighting fresh linens and tasteful decor. However, the compact size of rooms and bathrooms, occasional maintenance issues and noise disturbances detract from the overall experience for some visitors. Cleanliness is broadly approved though certain areas, like moldy smells and occasional dust, demand attention.
The staff at Hotel Valerim Itajaí / Navegantes are often acknowledged for their politeness and helpfulness, providing a welcoming atmosphere. Positive interactions with housekeeping and kitchen staff significantly enhance guest satisfaction, though there are isolated complaints about unhelpfulness at the reception.
Wireless internet connectivity presents a varied experience, being reliable for some but problematic for others, highlighting a lack of consistency. The outsourced parking arrangement, located a block away, is described as both costly and inconvenient with limited spaces and no valet service.
The bedding generally receives favorable reviews for comfort and quality, though issues with softness, mattress wear and occasional cleanliness problems are reported. The hotel’s overall three-star rating aligns well with guest expectations, offering satisfactory accommodations and a good cost-benefit ratio, despite some service-related and facility maintenance issues.
For business travelers, the hotel’s central location and reasonable rates make it an appealing choice. It adequately supports professional needs with facilities like a business center, but could improve in areas like check-in efficiency and general cleanliness. The positive location and service aspects make Hotel Valerim Itajaí / Navegantes a recommended option for various types of travelers. Show more
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Categories
3-Star Hotel
This hotel provides city views and offers a free breakfast. It also features a multilingual staff, air conditioning, and meeting facilities, catering to both leisure and business travelers.
Family Friendly Hotel
Business Hotel
Room Types
Superior Double Bed RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, parquet floors as well as city views. The unit has 1 bed.
Standard Double RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Double RoomThis air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Standard Triple RoomThis air-conditioned triple room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Standard Triple RoomThis air-conditioned triple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
The reviews consistently highlight the advantageous location of Hotel Valerim Itajaí/Navegantes. The hotel is strategically situated in the heart of Itajaí, offering easy access to the city center and its amenities, such as shopping centers, bars, restaurants, the public market and the Beautiful Matriz Church. Guests appreciate its proximity to key transportation options like the ferry to Navegantes and the airport, making it ideal for both business and leisure travelers. The convenience extends to nearby beaches and the bustling port.
Many reviews emphasize the hotel’s prime location for exploring on foot with notable points of interest just a short walk away. Additionally, the views from the rooms, particularly those facing the river, are noted as a highlight. Guests also commend the cleanliness and comfort of the accommodations, alongside the friendly and attentive staff. The commendable breakfast further enhances the guest experience. Overall, the central location coupled with good service and amenities makes Hotel Valerim Itajaí/Navegantes a top choice for visitors.
Breakfast
Hotel Valerim Itajaí / Navegantes receives widespread praise for its breakfast offerings, frequently described as excellent, very good and delicious. Guests consistently highlight the variety and completeness of the breakfast, noting its range of both sweet and savory options. Many find the breakfast to be well-made, tasty and satisfying with some reviewers specifically appreciating the availability of lactose-free milk and vegetarian options.
Several comments point out the high quality of the coffee and the morning service is often applauded for being efficient and courteous. The phrase "wonderful breakfast" appears multiple times, emphasizing the positive reception. The breakfast is also described as varied and extensive, catering to different tastes and preferences.
However, not all feedback is entirely positive. A few guests mention that the breakfast could be improved, pointing out issues such as lack of variety, unsatisfactory or cold items and occasionally stale bread. Despite these critiques, even the less favorable reviews often concede that the breakfast is adequate or meets basic expectations.
Overall, the breakfast at Hotel Valerim Itajaí / Navegantes is generally viewed as a strong point of the guest experience, contributing significantly to the hotel's favorable cost-benefit ratio.
Dinner
The dinner experience at Hotel Valerim Itajaí / Navegantes shows a blend of positive and negative aspects. The restaurant on the hotel premises is noted for its wonderful offerings and very affordable prices with several reviews highlighting the tasty food. The hotel also provides the convenience of ordering individual meals and sandwiches delivered to the room from 6 pm to 10 pm.
However, there are frequent complaints about the limited dinner menu options and the slow service. Guests often faced long wait times for their orders and there were instances where dinner from room service was disappointing. Several reviewers mentioned difficulties with ordering and issues with payment, particularly with the card machine, which sometimes led to canceled orders.
The night staff in the restaurant is described as less friendly compared to the reception staff. Overall, while the food quality received praise, the service aspect needs significant improvement to match the guests' expectations.
Rooms
Visitors to Hotel Valerim Itajaí / Navegantes have shared a mix of impressions regarding the room accommodations. Positively, numerous guests have commended the cleanliness and organization of the rooms, highlighting them as spotless, super clean and newly renovated. Many found the rooms comfortable, cozy and functional despite their size constraints with some describing the decor as tasteful and modern. The bed linens and towels received praise for being fresh and clean, contributing to an overall comfortable experience.
However, several guests remarked on the room sizes, frequently noting them as very small and cramped. This sentiment extended to the bathrooms, which were often described as tiny or limiting. Issues with moldy smells, poor ventilation and inefficient room cleaning services were also mentioned. Some reported noise disturbances from construction sites, thin walls and hallway traffic. Despite these drawbacks, some guests felt their room met their needs sufficiently and a few enjoyed amenities like harbor views, decent room service and mini bars.
Overall, while the hotel offers modern and clean accommodations with comfortable furnishings, potential visitors should be mindful of the limited space and occasional maintenance issues.
Beds
Hotel Valerim Itajaí / Navegantes has received a variety of feedback regarding its beds. Many guests appreciated the comfort, frequently highlighting the beds as comfortable and clean. Several reviews pointed out the beds were large and spacious, often noting the high quality of bedding and linens as a positive aspect. Guests also mentioned that the provided mattresses were generally soft and comfortable, contributing to a good night's sleep. Specific feedback also praised the room size in relation to the beds, describing them as very comfortable and spacious.
On the other hand, some reviews revealed less favorable experiences. Issues such as beds being too soft, mattresses being worn out and noisy and the use of two single beds pushed together instead of a true double bed were noted. Additionally, several guests encountered cleanliness issues with bed sheets, such as small or unclean sheets and finding hair or musty smells upon arrival. Moreover, a few reviews mentioned discomfort due to mattresses with exposed springs or sagging areas.
Overall, while many guests were pleased with the comfort and size of the beds, consistent maintenance and cleanliness of the bedding and mattresses would improve the overall guest experience.
Cleanliness
Hotel Valerim Itajaí / Navegantes has received mixed reviews concerning its cleanliness. On the positive side, many guests have praised the hotel's rooms and overall environment as being clean with comments highlighting the rooms as clean, cozy organized and well-maintained. Numerous guests noted that the rooms and bathrooms were spotless and the rooms were consistently cleaned and tidied. The hotel's comfort and cleanliness received unanimous approval with some even describing it as impeccable.
However, some reviews indicated areas needing improvement. There were mentions of moldy smells in certain rooms and bathrooms, dusty window sills, dirty curtains and unsatisfactorily cleaned bathrooms. Specific complaints included mold on shower grout, stained rooms and inadequate bathroom maintenance. Issues like delayed room cleaning and insufficient housekeeping were also pointed out.
While many found the rooms to be small but clean, others experienced cases where the cleanliness of common areas and the efficiency of room cleaning services left much to be desired. Overall, while the hotel seems to maintain a reasonable standard of cleanliness, there are areas requiring attention to deliver a more consistently clean experience for all guests.
Staff
Hotel Valerim Itajaí / Navegantes boasts a generally positive reputation among its guests, largely due to the staff's attentiveness and professionalism. Many visitors have highlighted the staff's politeness, friendliness and willingness to help as standout aspects of their stay. The employees, including the housekeeping and kitchen staff, are consistently described as kind, courteous and accommodating. Exceptional service and excellent hospitality appear to be hallmarks with several mentions of the staff going above and beyond to cater to guest needs, such as modifying breakfast times for those taking exams.
Reviews indicate that check-in processes are typically smooth and straightforward, contributing to an overall pleasant experience. The quality of customer service receives frequent praise with many guests noting the staff's helpfulness and attentiveness. However, there are occasional complaints about the reception staff, citing instances of unhelpfulness and lack of friendliness. Despite this, the majority of guests seem satisfied with their interactions, particularly with the more visible service team members.
There are some criticisms related to housekeeping and specific interactions at the reception, suggesting a need for improvement in those areas. Nonetheless, the positive feedback on the general demeanor and effort of the staff suggests that guest services are well-prioritized at this hotel.
Wi-Fi
The Wi-Fi situation at Hotel Valerim Itajaí / Navegantes presents a mix of experiences for guests. Some have found the Wi-Fi to be excellent and well-functioning, making it possible to manage their online activities smoothly. Phrases like wifi good and well-functioning internet highlight the positive aspects that some guests experienced during their stay. However, many others have reported significant issues, including weak signals, intermittent connections and complete failures in the rooms. This inconsistency can be particularly problematic for guests needing reliable internet access for work or personal tasks. While the hotel does manage to offer a satisfactory internet connection in some instances, the overall reliability and performance seem to fall short for many.
Parking
Hotel Valerim Itajaí / Navegantes offers outsourced parking solutions for guests, but it's worth noting a few important details based on guest reviews. The parking service, available about one block away and managed by a private entity, incurs an additional fee of around 25.00 BRL per night. Guests have mentioned that the parking spaces are limited, small and sometimes far from the hotel which can be inconvenient, especially for those carrying luggage.
Additionally, there is no valet service and the parking area is not covered and during renovations, the space can feel inadequate. Some visitors have pointed out that the parking facility was busy and securing a spot was a challenge. On a positive note, the hotel does provide information about nearby street parking options, though caution is advised as street parking might attract attention from locals or expose vehicles to towing risks.
In conclusion, while the outsourced parking at Hotel Valerim Itajaí / Navegantes adds a layer of convenience, it is an extra expense and may require a bit of planning and patience due to its limitations and distance from the hotel.
3 Star
Hotel Valerim Itajaí / Navegantes presents a solid three-star experience with facilities and services in line with its rating. The bathroom facilities and breakfast quality are satisfactory, consistent with the expectations for this category of hotel. Guests appreciate the great cost-benefit and satisfactory accommodations overall.
However, there are notable areas of improvement. The check-in process frequently experiences delays and long queues and some guests have encountered rude staff at both check-in and housekeeping. There are also reports of old and unreliable elevators, as well as issues with the air conditioning and minibar.
Despite these drawbacks, the hotel's location stands out as a major plus. Guests also enjoy the excellent coffee and service which add to the overall experience. With some updates, particularly to room facilities and the check-in process, the hotel could significantly enhance its appeal within its three-star rating.
Business
Hotel Valerim Itajaí / Navegantes is notably well-situated, making it a convenient choice for business travelers. Its strategic location in the city's center provides easy access to various restaurants and bars, enhancing the overall experience for guests. The hotel is recognized as a good option for both solo travelers and those on work-related trips and it fits well within corporate budgets due to its reasonable daily rates.
The facilities cater effectively to business needs with a business center available in the reception area and a wifi network that generally functions well for professional use. Additional benefits for loyalty members add to its appeal for repeat business visitors.
However, some aspects of service, particularly during check-in and check-out processes, have been highlighted as needing improvement with reports of delays. Cleanliness has also been mentioned as an area that could be better maintained. Despite these issues, the hotel is highly recommended for business travelers due to its ideal location and amenities tailored for work stays.
No, Hotel Valerim Itajaí / Navegantes doesn't have any pool.
No, a spa isn't available at Hotel Valerim Itajaí / Navegantes.
No, Hotel Valerim Itajaí / Navegantes doesn't allow dogs.
No, parking facilities aren't available at Hotel Valerim Itajaí / Navegantes.
No, Hotel Valerim Itajaí / Navegantes doesn't have a gym.