Itatiaia-22.49556500,
-44.57321600,
Rodovia Presidente Dutra Km 320 - Campo Alegre Sn(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Girafa offers an excellent location that is both convenient and accessible, situated near major highways and close to the city's bus station and various amenities. This strategic positioning is ideal for travelers and those looking to explore nearby attractions like Penedo and Itatiaia National Park. Despite some noise from the highway and occasional challenges with tolls and signage, the hotel's sound insulation effectively ensures a comfortable stay.
Guests consistently praise the hotel's cleanliness with rooms and common areas maintained to high standards. The rooms are spacious, cozy and functional, offering effective air conditioning, clean and fragrant linens and well-maintained bathrooms. Although some amenities like minibars and clothes racks are missing and the TV options are limited, the accommodations are generally comfortable and surpass expectations for an overnight stay.
The staff at Hotel Girafa is frequently commended for their friendliness, professionalism and attentiveness. The team, including standout individuals like Roberto and Cleomir, provides exceptional service, enhancing guests' experiences and contributing to a welcoming and enjoyable atmosphere. The staff's hospitality and valuable local tips make visitors feel well-attended and appreciated.
Free Wi-Fi is generally a strong point with many guests praising the good internet signal. However, there have been occasional issues with connectivity, including signal drops and periods without internet service. Despite these hiccups, the Wi-Fi is mostly reliable and valued by guests.
The hotel also offers secure parking options, though accessing these areas can sometimes be tricky due to challenging signage and hidden positioning. Once located, the parking areas provide safe and convenient spaces for vehicles.
Lastly, the beds receive high marks for comfort and quality, featuring good mattresses and soft, clean linens that contribute to a restful sleep. Despite being described as basic, the bedding ensures a pleasant and comfortable environment for a good night's rest.
Overall, Hotel Girafa delivers a simple yet satisfying experience, making it a suitable choice for travelers seeking straightforward and reliable accommodations. Show more
Read review summaries for all categories
Categories
Aparthotel with Parking
This aparthotel provides free private parking on-site. Free parking is available for all travelers with a vehicle.
Cheap Aparthotel
Located in Itatiaia, this aparthotel offers affordable accommodation with essential amenities. It is suitable for budget-conscious travelers looking for self-catering options.
3-Star Aparthotel
This aparthotel is situated near the Rodovia Presidente Dutra, making it a convenient stopover. It offers basic amenities for a comfortable stay. The location is suitable for travelers seeking accessibility.
Small Aparthotel
Room Types
Twin RoomThe twin room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a tiled floor, a carpeted floor, a flat-screen TV and mountain views. The unit offers 2 beds.
Deluxe RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room provides a flat-screen TV, a wardrobe, a tiled floor, a carpeted floor as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Hotel Girafa boasts an excellent location that many guests find highly convenient and accessible. Positioned near major highways, the hotel offers easy access to the Dutra and BR 116 roads, making it ideal for travelers and those visiting Penedo or Itatiaia National Park. The proximity to the city's bus station and a variety of nearby amenities such as restaurants, gas stations and commercial areas further enhances its convenience. Guests particularly appreciate the accessibility to transportation and shopping opportunities, as well as the strategic positioning for an overnight stay or longer visits to explore nearby attractions. Despite occasional noise from the highway and trucks, the sound insulation has been effective in ensuring a comfortable stay for many. While some guests note challenges with tolls and signage visibility, the overall consensus points to a favorable and practical location for travelers.
Breakfast
The breakfast situation at Hotel Girafa leaves room for improvement. Many guests noted that breakfast is not included in the accommodation package and is not complimentary. There is, however, the option to have breakfast either at the hotel or the adjacent restaurant owned by the same proprietor. Despite this, the available breakfast options are limited. Several reviews expressed a desire for the hotel to provide breakfast as part of the stay, along with suggestions for adding amenities like a mini-fridge.
Rooms
Hotel Girafa offers rooms that are consistently praised for their cleanliness and comfort. Guests often describe the rooms as spacious, cozy and functional with good circulation space and pleasant views from the windows. The air conditioning in the rooms is reportedly effective, contributing to a comfortable stay, while the linens and beddings are noted to be extremely clean and fragrant.
The bathrooms also receive positive remarks for being very clean and serving guests' needs well. Despite the hotel's simplicity, the rooms meet expectations for an overnight stay and are equipped with good soundproofing, providing a quiet atmosphere despite occasional noise from the nearby highway.
However, it’s noted that there are no minibars or clothes racks in the rooms and the TV options are somewhat limited. Nonetheless, the overall impression is that Hotel Girafa offers a simple yet pleasant experience with clean and comfortable accommodations at fair prices, making it a suitable choice for travelers looking for a straightforward and reliable place to stay.
Beds
The beds at Hotel Girafa are consistently praised for their comfort and quality with multiple reviews highlighting very comfortable and good beds, suitable for a good night's sleep. Guests often mention good mattresses and clean, nice and soft bed linens. The beds, while sometimes described as basic or simple, are noted to be comfortable and provide a great experience for rest. Overall, the bedding and pillows contribute positively to guests' stays, ensuring a clean and comfortable environment.
Cleanliness
Hotel Girafa consistently impresses guests with its impeccable cleanliness, as highlighted often in their reviews. Visitors frequently note that the rooms and common areas are always clean and well-organized, contributing to a welcoming and comfortable atmosphere. The rooms not only maintain a high standard of cleanliness but also often boast a fresh, fragrant scent, adding to the overall pleasant experience. Guests appreciate the clean environment, from the bedding to the bathrooms with special mentions of the clean and comfortable beds and pillows. The hotel's staff is also praised for their excellent service, which complements the high standards of cleanliness, making stays even more enjoyable.
Staff
Hotel Girafa in Itatiaia has garnered glowing reviews for its remarkable staff, frequently praised for their friendliness, attentiveness and professionalism. Guests have consistently highlighted the excellent service they received, pointing out that from the moment of arrival, they felt welcomed and well-attended. The receptionists are noted for being particularly attentive, always ready to help with any issue that may arise. The team, including standout individuals like Roberto and Cleomir, is celebrated for their exceptional dedication and professionalism. Travelers appreciate the polite and helpful demeanor of both the reception staff and other employees, who are described as extremely accommodating and friendly. The hospitality extends throughout the hotel, from the helpful front desk providing 24-hour support to the restaurant staff delivering great service. Visitors also commend the overall positive atmosphere created by the staff with several mentioning how the team's friendliness enhanced their stay and provided valuable tips about the local area, including Itatiaia National Park. The reliable and accommodating nature of Hotel Girafa's staff ensures a pleasant and memorable stay for all guests.
Wi-Fi
Hotel Girafa's Wi-Fi has garnered a substantial amount of praise from its guests. Many visitors have lauded the good internet signal and noted the Wi-Fi as very good or even one of the best they have used. The Wi-Fi is also appreciated for being free, adding value to the guest experience. However, there have been occasional issues, such as the signal dropping frequently and instances where the internet did not work well. There were also reports of the hotel lacking internet service for two days. While the Wi-Fi generally receives positive remarks, some reviews suggest that there is still room for improvement.
Parking
Hotel Girafa offers multiple parking options, including on-site parking and a designated area behind the hotel. While many guests appreciated the safety and security of the parking areas, accessing them can be a bit challenging. Some found the parking lot behind the hotel difficult to locate due to a lack of clear signage and its hidden positioning. However, for those who were able to find it, the parking provided a good, safe place for their vehicles. There's also convenient parking right in front of the hotel door, adding an extra layer of convenience for guests. Although the entrance to the parking lot can be tricky to navigate, especially during early morning arrivals, many reviews highlight the overall adequacy and security of the parking options available at Hotel Girafa.
No, Hotel Girafa doesn't have any pool.
No, a spa isn't available at Hotel Girafa.
No, Hotel Girafa doesn't allow dogs.
Yes, parking facilities are available at Hotel Girafa.