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Summary of reviewsHotel Aston Plaza Kansai Airport is highly praised for its strategic location, making it an ideal choice for travelers needing quick and easy access to Kansai Airport. The hotel's complimentary shuttle bus service is notably beneficial, facilitating smooth transfers between the airport, the hotel and the nearby train station. Although situated in a somewhat industrial area with limited immediate amenities, the presence of a nearby COCO and a newly-built, spacious parking lot adds to the convenience for guests. The view from the hotel is also appreciated for its expansive and picturesque quality.
The hotel's breakfast offerings receive extensive positive feedback for their quality, variety and overall value. Guests enjoy a diverse buffet with a mix of Japanese and Western dishes, featuring healthy options such as salads and yogurt. Evaluated as delicious and well-balanced, the complimentary breakfast significantly enhances the dining experience.
Rooms at Hotel Aston Plaza Kansai Airport are consistently clean and comfortable, receiving accolades for their maintenance and overall condition. While some guests find the rooms on the smaller side, especially when handling large luggage, the affordability and convenience associated with proximity to the airport make up for this minor drawback. The hotel also ensures accessibility with wheelchair-friendly rooms. Any initial chilliness in the rooms is quickly resolved by the efficient heating system, further adding to the comfort.
Cleanliness is a standout feature at this hotel with both rooms and public spaces such as the shared bathrooms and the public bath area maintaining high sanitation standards. Guests consistently commend the hotel's cleanliness, despite occasional signs of wear and minor issues like stains on bed covers.
The hotel staff is frequently lauded for their friendliness, helpfulness and excellent service. Guests often note the polite and courteous nature of the staff, particularly the front desk personnel and female staff members. The exceptional service attitude and the highly useful shuttle service contribute significantly to the positive guest experience.
The beds receive mixed reviews with some guests finding them overly firm, likening them to sleeping on a hard surface, while others find them quite comfortable. There are also minor notes regarding the lack of a bedside lamp and a preference for larger bed sizes.
Overall, Hotel Aston Plaza Kansai Airport offers a clean, comfortable and convenient stay for travelers with exceptional service and a highly rated breakfast, despite minor room size constraints and varying opinions on bed comfort. Show more
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Hotel with Parking
Hotel Aston Plaza Kansai Airport is listed as offering parking. Further details about the parking amenities are not available in the provided data.
3-Star Hotel
This hotel offers access to the train station and provides an airport transfer service. It is also near Rinku Premium Outlets, making it suitable for travelers interested in shopping.
Accessible Hotel
Room Types
Single Room - Non-SmokingThis single room has air conditioning, a TV and refrigerator. For guests' convenience, there is a socket near the bed.
Double Room - Non-Smoking This double room is fitted with air conditioning, a TV and refrigerator. For guests' convenience, there is a socket near the bed.
Twin Room - Non-SmokingThis twin room includes air conditioning, a TV and refrigerator. For guests' convenience, there is a socket near the bed.
Twin Room - SmokingThis twin room includes air conditioning, a TV and refrigerator. For guests' convenience, there is a socket near the bed.
Single Room - SmokingThe single room features air conditioning, an electric kettle, as well as a private bathroom boasting a bath and a shower. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel Aston Plaza Kansai Airport offers a convenient location for travelers looking to stay close to Kansai Airport. Despite being situated in a relatively remote and industrial area with limited nearby commerce, the hotel's proximity to the airport is highly advantageous. Guests appreciate the free and convenient shuttle bus service, which operates between both the airport and the hotel, as well as from the train station to the airport, easing transportation concerns. Additionally, amenities such as a nearby COCO one minute away provide some convenience for essentials.
The hotel also features a large, new parking lot, ideal for those traveling by car. Guests mention that while walking from the train station takes approximately 20 minutes, the location's overall convenience, particularly for events and travel purposes, outweighs this minor inconvenience. The view from the hotel is noted to be impressive, offering a broad and far-reaching sight. Overall, the location is considered good and convenient, especially for those catching flights or attending nearby events.
Breakfast
The breakfast at Hotel Aston Plaza Kansai Airport receives widespread praise from guests for its quality and variety. The buffet-style setup offers a substantial mix of Japanese and Western options, ensuring a diverse and satisfying meal. Many guests specifically appreciated the extensive and amazing selection of dishes, describing the breakfast as both delicious and reasonably priced with some highlighting the inclusion of healthy options like salad and yogurt. The well-balanced nature of the complimentary breakfast also receives positive remarks, contributing to an overall pleasant dining experience to kickstart the day. Despite a few comments noting limited choices, the general consensus points to a delightful and fulfilling breakfast offering that caters to a wide array of preferences.
Rooms
Hotel Aston Plaza Kansai Airport offers rooms that are consistently praised for their cleanliness and comfort. Guests have found the rooms to be well-maintained and pleasant with many commenting on their satisfactory condition. While several travelers noted that the rooms were on the smaller side, this was often balanced by the affordability of the accommodation. Many solo travelers found the amenities sufficient for their needs and the close proximity to the airport adds convenience for those in transit. Some guests did mention challenges with room space, especially when dealing with larger luggage, but the overall functionality and comfort were still appreciated. The hotel also provides wheelchair-friendly rooms, catering to diverse accessibility requirements. Although the rooms may sometimes feel chilly upon arrival, the heating system quickly rectifies this. Despite their size, the rooms often exceeded expectations given the price, especially with breakfast included.
Beds
The reviews about the beds at Hotel Aston Plaza Kansai Airport reveal a mixed experience. Some guests found the beds quite hard and uncomfortable with descriptions comparing the firmness to sleeping on a piece of wood. Others noted that the beds were not to their taste due to the hardness. However, there were also mentions of the beds being comfortable and nice, indicating a varied perception among visitors regarding the bed quality. Additionally, a few reviews noted the lack of a bedside lamp and a preference for a larger bed size. Overall, experiences with the beds at the hotel appear to be subjective with some guests finding them satisfactory while others did not.
Cleanliness
Hotel Aston Plaza Kansai Airport consistently receives praise for its cleanliness, as confirmed by numerous guest reviews. Guests frequently describe the rooms as clean, nice and comfortable with the overall high cleanliness standards extending to the shared bathrooms and public amenities. The public bath is particularly noted for being well-maintained and fully stocked with necessary toiletries such as shampoo, conditioner, body soap and face lotion, adding to the overall positive experience. While the hotel itself is occasionally described as feeling a bit run down and some rooms have shown signs of wear, like minor stains on bed covers, these issues do not significantly detract from the hotel's overall cleanliness and appeal. Additionally, the combined bathroom and toilet in some rooms are mentioned as cramped, but the cleanliness and functionality of the space remain intact. The hotel maintains a high standard of sanitation throughout its premises, making it a reliable choice for travelers seeking clean and comfortable accommodations near the airport.
Staff
Hotel Aston Plaza Kansai Airport boasts an outstanding team that consistently impresses guests with their friendliness and helpfulness. Guests frequently highlight the kindness and courteous demeanor of the staff, noting their exceptional service attitude. Many reviews appreciate the staff’s ability to go above and beyond with responses described as divine and amazing. Notably, the front desk personnel and female staff members have been singled out for providing wonderful and polite service. Additionally, the hotel is praised for its very good shuttle service, enhancing convenience for those needing quick access to the airport. Overall, the staff's amiable and attentive approach significantly enhances the guest experience at this hotel.
No, Hotel Aston Plaza Kansai Airport doesn't have any pool.
No, a spa isn't available at Hotel Aston Plaza Kansai Airport.
No, Hotel Aston Plaza Kansai Airport doesn't allow dogs.
Yes, parking facilities are available at Hotel Aston Plaza Kansai Airport.
No, Hotel Aston Plaza Kansai Airport doesn't have a gym.