Jackson, 320 Greymont Avenue32.299603,-90.169752(Show on Map)
7.3
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesTue, 10 Nov - Wed, 11 Nov10 Nov - 11 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
The Hampton Inn & Suites Jackson Coliseum is lauded for its prime location, which offers convenient access to the Coliseum, downtown attractions like the state capitol and the Civil Rights Museum and various dining options. With ample parking and easy access from major highways, many guests find the location ideal for conferences, shopping and dining.
The hotel's rooms are consistently noted for their cleanliness and spaciousness, providing a comfortable and quiet ambiance. Despite some decor elements feeling a bit dated, the comfortable beds and overall room conditions contribute positively to guests' stays. Though there are occasional reports of musty odors or cleanliness issues, the overall quality of the rooms is well-received.
Breakfast at the hotel receives mixed reviews. Many guests enjoy the generous buffet and the clean, well-maintained kitchen area with positive mentions of the friendly and helpful staff. While some feel that the variety and freshness of breakfast offerings could improve and express concerns about the use of plastic plates and cutlery, the majority find the breakfast experience satisfactory.
Cleanliness is another area where opinions vary. Guests frequently praise the very clean rooms, comfortable beds and the clean gym and lobby. The gated property also enhances the sense of security. However, some guests reported cleanliness issues, including moldy rooms, stained carpets and minor oversights in the bathrooms.
The hotel staff garners consistent praise for their friendliness, professionalism and helpfulness. Guests appreciate the accommodating nature of the front desk and housekeeping teams, noting exceptional service and a welcoming atmosphere. This positive staff interaction significantly enhances the overall guest experience.
The pool, though not universally praised, is occasionally seen as a pleasant addition. However, frequent closures and maintenance concerns result in mixed feelings with some guests describing the pool area as neglected.
Overall, the Hampton Inn & Suites Jackson Coliseum offers a comfortable, well-located and friendly environment, making it a suitable choice for both business and leisure travelers. Improvements in breakfast variety, consistency in cleanliness and pool maintenance could elevate the guest experience further.
Categories
Family
AI-generatedHampton Inn & Suites Jackson Coliseum offers comfortable rooms and a complimentary breakfast, making it a convenient option for families. The hotel also features a pool and is located near family attractions.
Pool
AI-generatedThe Hampton Inn & Suites near the Coliseum features a swimming pool and is well-regarded for its convenient location and amenities.
Outdoor Pool
Business
AI-generatedThe Hampton Inn & Suites Jackson Coliseum has 300 square feet of event space. It provides comfortable accommodations and standard business amenities.
Accessible
AI-generatedThis hotel provides wheelchair accessibility throughout its grounds and offers rooms with roll-in showers.
3 Star
AI-generatedThe hotel is situated near the Jackson Coliseum, making it convenient for event attendees. It offers a comfortable stay with complimentary breakfast and well-equipped suites.
Honeymoon
Free Wi-Fi
Parking
Gym
Outdoor Pool
Check-in - Check-out
Check In:
15:00
Check Out:
12:00
Facilities
Parking
Meeting/banquet facilities
24-hour front desk
Fitness centre
Terrace
Non-smoking rooms
Business centre
Laundry
Dry cleaning
Facilities for disabled guests
Family rooms
Free parking
Internet services
Lift
Express check-in/check-out
Safety deposit box
BBQ facilities
Heating
Fax/photocopying
Luggage storage
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Designated smoking area
Snack bar
Sun terrace
Outdoor pool (seasonal)
Vending machine (drinks)
Vending machine (snacks)
Parking on site
WiFi available in all areas
Accessible parking
Wheelchair accessible
Fitness
Swimming pool
Staff follow all safety protocols as directed by local authorities
First aid kit available
Room Types
Executive King Room - Non-SmokingFeatures a flat-screen TV, a work desk and tea and coffee-making facilities.
Queen Room with Two Queen Beds - Non-SmokingFeatures a flat-screen TV, a work desk and tea and coffee-making facilities.
Studio Suite with Two Queen Beds - Non-SmokingSuite features a fully equipped kitchen and cable TV.
King Studio Suite - Non-SmokingSuite features a fully equipped kitchen and cable TV.
King Room - Mobility Access/Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Room with Roll-In Shower - Mobility Access/Non-SmokingThis double room provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
King Suite with Bath Tub - Mobility Access/Non-SmokingThis suite offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.3
Good
Review Summaries
Summarized by AI
Location
The Hampton Inn & Suites Jackson Coliseum boasts a prime location that has been highly praised by guests. Its proximity to the Coliseum makes it an excellent choice for those attending events there. Guests have appreciated the convenience of nearby dining options with restaurants and fast food places within walking distance. The hotel's location also offers easy access to downtown, the state capitol and the Civil Rights Museum, making it a convenient base for exploring local attractions.
Many reviewers highlighted the ample parking and the ease of access from major highways, including I-20. While some found it a bit challenging to locate initially, most agreed that the overall location was ideal for their needs, including attending conferences, shopping and dining.
Although the facility is a bit older, cleanliness and comfort were consistently noted with particular appreciation for the spacious rooms and quality breakfast. The friendly and professional staff have also contributed positively to the guest experience. Overall, the Hampton Inn & Suites Jackson Coliseum offers a well-situated, clean and comfortable stay for both business and leisure travelers.
Breakfast
At the Hampton Inn & Suites Jackson Coliseum, the breakfast experience garnered mixed reactions from guests. Many appreciated the plentiful and generous buffet, noting that the breakfast was good and often delicious with some guests specifically mentioning seasoned food they enjoyed. The kitchen area was frequently described as clean and staff received praise for their friendly and helpful demeanor, contributing positively to the overall dining experience.
However, some guests pointed out areas for improvement. While a significant number were satisfied, others felt that the breakfast offerings lacked variety and freshness with some expressing disappointment over the use of plastic plates and cutlery. The timing of the breakfast service also caused issues for some, as food was sometimes not replenished promptly, leaving little to choose from later in the morning. Despite these critiques, the positive attributes such as good coffee, a clean environment and friendly staff made the breakfast experience enjoyable for many guests.
Rooms
The Hampton Inn & Suites Jackson Coliseum offers consistently clean and spacious rooms with many guests appreciating the comfortable beds and quiet ambiance. Although the decor and some facilities might feel a bit dated or in need of minor repairs, the overall cleanliness and comfort of the rooms stand out. Several guests highlighted the excellent room size, accommodating even larger families with ease. The location is convenient for those looking to explore the downtown area museums and eateries.
However, there were occasional issues with room readiness and cleanliness with isolated reports of musty odors and unprepared beds. Despite these drawbacks, many found the beds and showers to be particularly noteworthy, adding to a good night's rest. The friendly staff, good security and satisfying breakfast offerings also contributed to positive experiences. Overall, the hotel provides a good balance of comfort, space and convenience for travelers.
Beds
Guests at the Hampton Inn & Suites Jackson Coliseum have generally found the beds to be a highlight of their stay. Many reviews mention the comfort of the beds, describing them as comfortable, very comfortable and even slightly firm but still pleasant. The rooms themselves are noted for their cleanliness with positive remarks about clean facilities and rooms. A few reviews did note issues with the cleanliness of the sheets. Overall, the beds and room cleanliness contribute significantly to a positive guest experience at this hotel.
Cleanliness
Guests have had mixed experiences regarding the cleanliness of the Hampton Inn & Suites Jackson Coliseum. On a positive note, many reviewers noted that their rooms were very clean and comfortable with several specifically mentioning that the rooms were very clean and the bed was very comfortable. The clean gym and the big rooms also received compliments, as well as the lobby for its cleanliness. The security measures in place, such as the gated property, contributed to a feeling of safety among guests.
However, negative feedback was also quite prevalent. Several guests reported issues such as moldy and damp rooms, dirty carpets and even sightings of roaches in the eating area. There were also mentions of specific cleanliness oversights including dirty towels in the bathroom, slippery bathroom floors and unclean shower doors. Some guests encountered heavily stained carpets and musty room odors, which detracted from their overall experience.
Despite some positive remarks about the helpful staff and overall cleanliness in certain parts, the varying levels of cleanliness reported suggest that the hotel's maintenance could be inconsistent. The feedback highlights the need for improved cleaning protocols to ensure a consistently pleasant stay for all guests.
Staff
Guests of the Hampton Inn & Suites Jackson Coliseum consistently praise the staff, highlighting their friendliness and professionalism. Many visitors describe the team as very friendly with specific positive mentions of the front desk and housekeeping staff. Guests appreciated the helpful attitude of employees, especially when it came to accommodating early arrivals and dealing with weather-related delays.
Visitors often used terms like helpful, understanding and exceptional to describe their encounters, making it clear that the staff’s polite and professional demeanor stands out. While there were a few isolated comments about less welcoming experiences and some issues with breakfast, the overall sentiment remained positive.
The convenient location, close to a freeway exit and attractions like the Civil Rights Museum, adds to the appeal. Guests generally felt it was a nice place for both short stays and specific events, buoyed by consistently friendly interactions with staff.
Pool
Guests at the Hampton Inn & Suites Jackson Coliseum have expressed mixed feelings about the hotel's pool. While some reviews highlighted the pool as a pleasant bonus and praised the friendliness of the staff, the overall sentiment leans towards disappointment due to frequent closures. Several guests reported that the pool appeared neglected and was not clean during their stay. Despite these issues, there were a few instances where the pool looked appealing, though it was often inaccessible.
FAQ
Yes, Hampton Inn & Suites Jackson Coliseum has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hampton Inn & Suites Jackson Coliseum.
No, Hampton Inn & Suites Jackson Coliseum doesn't allow dogs.
Yes, parking facilities are available at Hampton Inn & Suites Jackson Coliseum.
Yes, Hampton Inn & Suites Jackson Coliseum has a gym.
