America's Best Value Inn and Suites - Jackson
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Summary of reviewsAmerica's Best Value Inn and Suites - Jackson enjoys a prime location convenient for travelers, being situated right off the Interstate and close to major highways, restaurants and stores. Guests especially appreciate the hotel's accessibility to key destinations, which enhances their overall stay experience despite some noting that the facility could use updates.
The breakfast offerings, however, tend to disappoint with limited options such as waffles, muffins, cold cereal and toast, along with occasional concerns about freshness and hygiene. The breakfast area is small, sometimes leading to crowded and uncomfortable conditions. Though there was an isolated positive remark, the general sentiment suggests breakfast needs significant improvement.
Room reviews at the hotel are mixed. Some guests praise the cleanliness and spaciousness, citing comfortable beds and clean floors due to the absence of carpets. Conversely, many report issues such as rooms smelling of smoke or mildew, stained sheets, bugs and outdated furnishings. Noise from air conditioning units and inconsistent housekeeping services also detract from the experience. While some found the staff's service adequate and rooms clean, it is clear that updates and better maintenance are required.
Cleanliness throughout the hotel is a recurring issue. Despite a few guests acknowledging clean areas and comfortable beds, numerous visitors report mold, dirt on ceilings and fans, sticky floors and pervasive mildew odors in rooms and common areas like the lobby and hallways. The hotel's overall hygiene and maintenance fall short of guest expectations.
The staff generally receive favorable reviews for their friendliness and helpfulness, particularly during check-in. Positive mentions highlight the pleasant demeanor of the front desk and the night staff's attentive service. Nonetheless, there are occasional reports of rude and unprofessional behavior, though these seem to be exceptions rather than the norm.
Opinions about the beds are varied. While many guests find them very comfortable and conducive to a good night's sleep, others report dissatisfaction due to old, squeaky and uncomfortable beds causing discomfort or back pain. Some rooms evidently require new bedding or replacements to meet guest comfort standards.
In summary, America's Best Value Inn and Suites - Jackson is well-situated and staffed by generally friendly personnel. However, significant improvements in breakfast offerings, room maintenance, cleanliness and bed quality are needed to enhance the overall guest experience.
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The breakfast offerings, however, tend to disappoint with limited options such as waffles, muffins, cold cereal and toast, along with occasional concerns about freshness and hygiene. The breakfast area is small, sometimes leading to crowded and uncomfortable conditions. Though there was an isolated positive remark, the general sentiment suggests breakfast needs significant improvement.
Room reviews at the hotel are mixed. Some guests praise the cleanliness and spaciousness, citing comfortable beds and clean floors due to the absence of carpets. Conversely, many report issues such as rooms smelling of smoke or mildew, stained sheets, bugs and outdated furnishings. Noise from air conditioning units and inconsistent housekeeping services also detract from the experience. While some found the staff's service adequate and rooms clean, it is clear that updates and better maintenance are required.
Cleanliness throughout the hotel is a recurring issue. Despite a few guests acknowledging clean areas and comfortable beds, numerous visitors report mold, dirt on ceilings and fans, sticky floors and pervasive mildew odors in rooms and common areas like the lobby and hallways. The hotel's overall hygiene and maintenance fall short of guest expectations.
The staff generally receive favorable reviews for their friendliness and helpfulness, particularly during check-in. Positive mentions highlight the pleasant demeanor of the front desk and the night staff's attentive service. Nonetheless, there are occasional reports of rude and unprofessional behavior, though these seem to be exceptions rather than the norm.
Opinions about the beds are varied. While many guests find them very comfortable and conducive to a good night's sleep, others report dissatisfaction due to old, squeaky and uncomfortable beds causing discomfort or back pain. Some rooms evidently require new bedding or replacements to meet guest comfort standards.
In summary, America's Best Value Inn and Suites - Jackson is well-situated and staffed by generally friendly personnel. However, significant improvements in breakfast offerings, room maintenance, cleanliness and bed quality are needed to enhance the overall guest experience.
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Guest Reviews
Located conveniently right off the Interstate, America's Best Value Inn and Suites - Jackson boasts a prime location. The hotel is within easy reach of key destinations, making it ideal for travelers with specific itineraries. Guests appreciate its proximity to a variety of restaurants, notably Cracker Barrel and its closeness to major highways and stores. The ease of access to these amenities and the hotel's strategic placement near main attractions significantly enhance the stay experience. While the facility itself may need some updates, its exceptional location stands out as the foremost highlight for visitors, offering both convenience and comfort for various travel needs.
The breakfast experience at America's Best Value Inn and Suites - Jackson leaves much to be desired. Guests frequently note a lack of variety with options typically limited to waffles, muffins, cold cereal and white bread toast. Some guests found that essential items, like milk and juice, were not available in individual servings, raising concerns about freshness and hygiene.
Early risers may be disappointed as the breakfast is sometimes not ready on time and others have reported that the promised breakfast runs out quickly. Guests should also be aware that the breakfast area is quite small, which can make for an uncomfortable experience.
There was, however, one positive comment where a guest found the breakfast to be better than their previous hotel experience in Jackson. Despite this, the general consensus indicates that the breakfast offering is minimal and often falls short of expectations.
America's Best Value Inn and Suites - Jackson has garnered mixed reviews regarding its rooms. Some guests appreciated the cleanliness and spaciousness of their rooms, noting that the beds were comfortable and the lack of carpet was a welcome feature, as the floors were clean. However, many guests encountered several issues. Common complaints included rooms smelling of smoke or mildew, stained sheets and bugs. Several guests noted that the furnishings were damaged and the decor outdated with some mentioning that the rooms were small and the beds were not as advertised in terms of size. There were also recurring issues with noise from air conditioning units, inconsistent housekeeping services and an overall need for updating the facilities. Despite these concerns, some guests felt that the staff was adequate and their rooms, although needing improvements, were clean.
Guests at America's Best Value Inn and Suites - Jackson have shared mixed experiences regarding the beds. Many found the beds to be very comfortable with several reviews specifically mentioning the pleasant experience of a restful night’s sleep. However, some reviews highlighted issues such as beds being old, squeaky and uncomfortable. A few guests also reported that the beds caused discomfort or back pain. While there are positive remarks about bed comfort, there are notable mentions of the need for replacement and improvement in certain rooms.
Despite a few positive aspects, such as the general cleanliness of certain areas and the comfortable beds in some rooms, reviews for America's Best Value Inn and Suites - Jackson overwhelmingly highlight significant issues related to cleanliness. Guests have repeatedly mentioned problems such as mold, dirt on ceilings and fans, stained bed sheets and sticky floors. The lobby and hallways were reported to smell strongly and rooms often had a pervasive mildew odor. Additionally, specific issues like dirty tubs, filled air vents and an unkempt ice machine further indicate that overall hygiene was lacking. While the exterior of the hotel and its proximity to local destinations received some positive remarks, the poor upkeep and prevalent cleanliness issues within the property cast a shadow over these few strengths.
The reviews for America's Best Value Inn and Suites - Jackson depict a mixed but mostly positive picture of the hotel's staff. Guests consistently note that the staff were super nice up front, friendly and very pleasant. Speedy check-ins are a highlight with the night staff often described as helpful, kind and concerned about guest security. The check-in clerks received praise for their friendliness. However, there were some negative comments with a few guests mentioning encounters with rude and unprofessional staff. Despite these occasional issues, many guests found the overall hospitality positive and appreciated the helpful and pleasant demeanor of the staff.
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Location
Breakfast
Early risers may be disappointed as the breakfast is sometimes not ready on time and others have reported that the promised breakfast runs out quickly. Guests should also be aware that the breakfast area is quite small, which can make for an uncomfortable experience.
There was, however, one positive comment where a guest found the breakfast to be better than their previous hotel experience in Jackson. Despite this, the general consensus indicates that the breakfast offering is minimal and often falls short of expectations.
Rooms
Beds
Cleanliness
Staff
No, America's Best Value Inn and Suites - Jackson doesn't have any pool.
No, a spa isn't available at America's Best Value Inn and Suites - Jackson.
Yes, America's Best Value Inn and Suites - Jackson welcomes dogs.
Yes, parking facilities are available at America's Best Value Inn and Suites - Jackson.
No, America's Best Value Inn and Suites - Jackson doesn't have a gym.
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