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Summary of reviewsThe Holiday Inn Express Hotel & Suites Jackson Northeast by IHG receives consistently positive reviews, especially in terms of its excellent location, exceptional breakfast, comfortable rooms, cleanliness, attentive staff, and inviting beds.
The hotel's strategic location near Interstate 40 makes it an ideal stop for travelers on long journeys, offering convenience without the hassle of heavy traffic. Its proximity to local attractions and dining options enhances its appeal, while the surrounding area is described as clean and inviting. Guest experiences are enriched by the hotel's friendly and helpful staff, consistently clean accommodations, and commendable breakfast service.
Breakfast at the hotel is frequently praised for its variety and quality, rivaling restaurant standards. Guests enjoy a mix of hot and cold options with a clean and inviting dining area, often highlighting the quality of the coffee and the attentive staff, making it a memorable part of their stay.
The rooms at the hotel are lauded for their spaciousness and cleanliness, with plush beds ensuring a restful night's sleep. Modern amenities, stylish decor, and ease of access complement the overall comfort, making it a favored choice for travelers. The hotel's recent construction contributes to its well-maintained and inviting atmosphere.
Cleanliness is a standout feature, with guests appreciating the modern updates and quiet environment, although some minor maintenance areas could benefit from attention. Nonetheless, the hotel offers good value, maintaining high standards of hygiene and comfort.
The staff consistently receive high praise for their friendliness and professionalism, contributing significantly to a positive guest experience. Their accommodating nature and knowledge of the local area help ensure a seamless stay, further complemented by the attentive breakfast staff.
Guests also highlight the beds as a key feature of their stay, noting their comfort and the serene atmosphere of the rooms, which promote a peaceful rest. While isolated mentions of variability in mattress quality exist, the overall sentiment remains highly positive.
In summary, the Holiday Inn Express Hotel & Suites Jackson Northeast by IHG is highly recommended for its convenient location, excellent amenities, and exceptional service, making it a reliable and inviting choice for travelers in the Jackson, Tennessee area. Show more
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Categories
Hotel with Swimming Pool
Guests appreciate the hotel's pool and the overall quality of service. It is a popular option for both families and business travelers.
Outdoor Pool
Location of the pool:Outdoor pool
Answers last updated by Holiday Inn Express Hotel & Suites Jackson Northeast by IHG
3-Star Hotel
This hotel offers comfortable rooms and complimentary breakfast, ensuring a pleasant and value-driven stay. It is known for its reliable service and clean accommodations.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard RoomThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
King SuiteThis suite includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Superior King RoomThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Deluxe King RoomThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Standard King Room with Walk-In ShowerThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Standard Queen Room with Two Queen BedsThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Queen Suite with Two Queen Beds and Hearing AccessibilityThis suite includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Deluxe SuiteThis suite includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
King Suite - Communication AccessibleThis suite includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Room with Two Beds - Hearing Accessible - Non-SmokingThis room includes a microwave, refrigerator, and coffee machine. A cable TV and work desk are included.
Guest Reviews
8.1
Very Good
Location
Holiday Inn Express Hotel & Suites Jackson Northeast by IHG boasts an exceptional location that appeals to travelers seeking both convenience and tranquility. Situated close to Interstate 40, this hotel serves as an ideal resting point for those on long journeys, such as the route from North Carolina to Arkansas. Its proximity to local attractions like baseball fields adds to its appeal, making it a popular choice for sports enthusiasts.
Travelers appreciate the easy access from the expressway, avoiding heavy traffic while offering numerous dining and shopping options nearby. The area is dotted with fast food restaurants and gas stations, providing quick and easy solutions for road-weary visitors. Additionally, the hotel's surroundings are described as clean and new, enhancing the overall guest experience.
The hotel is strategically positioned between the vibrant cities of Nashville and Memphis, providing a peaceful retreat for overnight stays. Guests repeatedly highlight the friendliness and helpfulness of the staff, alongside consistently clean accommodations. A commendable breakfast service completes the package, ensuring travelers begin their day with a hearty meal.
Whether for a restful night on a long trip or a convenient stay near local attractions and eateries, this hotel stands out for its superb location that effortlessly combines accessibility, comfort, and service.
Breakfast
The breakfast experience at Holiday Inn Express Hotel & Suites Jackson Northeast by IHG consistently earns high praise from guests, placing it on par with what one might expect in a restaurant setting. Frequent comments highlight the delightful variety available, with hot and cold options ensuring there's something for everyone's taste. Guests find not only an impressive array of choices but also a well-displayed and appetizing presentation. The hot offerings, such as biscuits and gravy, eggs, and sausage, are especially favored. The coffee receives commendations for its quality, contributing to the overall satisfying breakfast experience.
The breakfast area generally maintains a standard of cleanliness, further enhancing the enjoyment of meals there. Additionally, the staff is often recognized for their excellence in service, ensuring that the breakfast remains a highlight of the stay. While a few guests note areas for improvement, such as the availability of cereal options and occasional concerns over tidiness, the majority agree that the breakfast provided surpasses expectations and offers a well-rounded start to the day. Overall, guests describe the included breakfast as a fantastic part of their stay, with its convenient location near the highway adding to its appeal.
Rooms
Travelers seeking a comfortable stay in Jackson should consider the Holiday Inn Express Hotel & Suites Jackson Northeast by IHG, where guests frequently highlight the inviting ambiance of the well-appointed rooms. Many visitors appreciate the spaciousness of these accommodations, finding the size to be both surprising and refreshing, especially with proximity to the interstate. The rooms are consistently praised for their cleanliness, providing a fresh and tidy space for guests to unwind.
Comfort is a staple, with plush beds that offer a restful night's sleep, complemented by modern bathroom amenities and stylish decor, including higher vanities and adequate lighting. The cleanliness extends throughout the facility, which is enhanced by its relatively new construction. Additionally, the convenience of being situated near fast-food options and the ease of the check-in and check-out processes add to the overall positive experience.
The atmosphere is reportedly pleasant, with amenities such as a satisfactory breakfast and efficient service rounding out the stay. This combination of comfort, convenience, and cleanliness makes it a noteworthy option for those traveling through Jackson, Tennessee.
Beds
Many guests who stayed at the Holiday Inn Express Hotel & Suites Jackson Northeast by IHG have praised the beds for their exceptional comfort. Numerous reviewers highlighted how clean, cozy, and inviting the beds were, contributing to a restful night's sleep. The rooms themselves are noted for being quiet, which complements the comfort of the beds, allowing guests to fully unwind. While the majority found the beds to be super comfy and a standout feature of their stay, there were some isolated instances where the quality varied, with a few mentioning issues like stiffness or lumps in the mattress. However, the prevailing sentiment remains positive, with many expressing satisfaction and a willingness to revisit due to the comforting sleep experience provided.
Cleanliness
The Holiday Inn Express Hotel & Suites Jackson Northeast by IHG generally receives positive feedback regarding its cleanliness. Visitors frequently note the hotel's modern updates and well-maintained facilities as standout features. The rooms are consistently appreciated for being clean and comfortable, with many guests highlighting the welcoming atmosphere and friendly staff. The property, which appears new, fosters an environment of cleanliness and quietness, adding to the overall pleasant stay. Despite these positives, a few guests encountered issues with specific amenities like the shower, noting occasional maintenance needs. This suggests that while most areas meet high standards of cleanliness, some improvements could be made to ensure consistent maintenance. Overall, the hotel is often praised for being a clean and convenient choice close to local restaurants, offering good value and a reliable experience.
Staff
The Holiday Inn Express Hotel & Suites Jackson Northeast by IHG has made a notable impression on its guests, with numerous reviews emphasizing the exceptional nature of the staff. Guests frequently highlighted the friendly and helpful demeanor of the staff members, particularly at the front desk. Travelers noted that the hotel personnel were not only extremely accommodating but also very knowledgeable, assisting with various needs such as parking and providing information about local amenities. The overall atmosphere created by the staff was pleasant, courteous, and professional, contributing significantly to a positive stay. Despite some isolated criticisms, the overwhelming sentiment points to a team that goes above and beyond to ensure a comfortable and enjoyable experience for the guests. The breakfast offerings were also praised, with special mention to the attentive breakfast staff who contributed to an inviting morning environment. Overall, the staffing at this hotel appears to be a key factor in its favorable reviews, underscoring the emphasis on genuine hospitality and guest satisfaction.
Yes, Holiday Inn Express Hotel & Suites Jackson Northeast by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Express Hotel & Suites Jackson Northeast by IHG.
No, Holiday Inn Express Hotel & Suites Jackson Northeast by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hotel & Suites Jackson Northeast by IHG.
Yes, Holiday Inn Express Hotel & Suites Jackson Northeast by IHG has a gym.