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Urban Suites, Classic Collection by Stellar ALV

Jelutong , Jalan Ahmad Nor (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsUrban Suites, Classic Collection by Stellar ALV, offers a uniquely appealing travel experience, known for combining strategic location, comfort, and excellent service. Nestled near main attractions and the Penang Bridge, guests enjoy easy access to popular tourist areas and USM Penang, making it ideal for both leisure and academic visits. Despite some less appealing areas surrounding the apartment complex, stunning views from higher floors provide a charming panorama of Penang's nightscape. The suites boast proximity to town centers and the airport, facilitating convenient travel, and offer excellent seaside views in a cozy setting. Guests enjoy modern amenities, including a water-filtering system and well-maintained facilities, alongside a harmonious blend of pleasant surroundings.

The suites promise remarkably clean and spacious rooms, impressively maintained with fresh towels and linens, consistently meeting guests' expectations. With modern furnishings, exceptional cleanliness, and inviting interiors, the accommodations exceed standards, ensuring a restful retreat. Guests are favored with comfortable beds and accommodating staff, enhancing the overall stay experience.

Urban Suites excels in its service, often praised for its welcoming and efficient staff, who demonstrate hospitality through smooth check-in processes and responsive communication. The aquatic facilities stand out, featuring multiple pools, including an outdoor infinity pool, and comprehensive sports amenities, further enriching the guest experience with breathtaking views and relaxation opportunities.

Moreover, dedicated parking with ample space and gated access enhances guest convenience, though some note the spiral ramp design poses challenges for larger vehicles. Despite minor setbacks, the accessibility of the parking area is appreciated.

The beds are a key highlight, offering remarkable comfort, contributing to a cozy and serene atmosphere. While some mention pillow softness concerns, overall comfort and cleanliness of the bedding significantly elevate the guest experience.

In summary, Urban Suites, Classic Collection by Stellar ALV, provides travelers with a memorable stay, thanks to its strategic location, superb accommodations, commendable staff, and outstanding facilities, making it a highly recommended choice in Penang.
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Categories

Aparthotel with Swimming Pool

Outdoor Pool

Aparthotel with Parking

Small Aparthotel

Aparthotel with Outdoor Pool

Room Types

Apartment with Sea View This apartment's special features are the pool with a view and the sauna. This spacious apartment consists of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, executive lounge access, a dining area as well as sea views. The unit offers 2 beds.

Two-Bedroom Apartment This apartment's special features are the pool with a view and the sauna. This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and a bidet. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, executive lounge access, a seating area as well as sea views. The unit offers 4 beds.

Two-Bedroom Apartment This apartment's standout features are the pool with a view and sauna. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, executive lounge access, a seating area as well as sea views. The unit offers 2 beds.

Two-Bedroom Apartment This apartment's special features are the pool with a view and the sauna. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, executive lounge access, a seating area as well as sea views. The unit offers 2 beds.

Three-Bedroom Apartment This apartment's standout features are the pool with a view and sauna. This spacious apartment includes 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment offers a flat-screen TV, a washing machine, executive lounge access, a seating area as well as sea views. The unit has 4 beds.

Three-Bedroom Apartment Guests will have a special experience as this apartment offers a pool with a view and a sauna. This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and a bidet. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment provides a flat-screen TV, a washing machine, executive lounge access, a seating area as well as sea views. The unit offers 4 beds.

Guest Reviews

Location

Urban Suites, Classic Collection by Stellar ALV boasts a location that attracts travelers for its strategic positioning. Nestled conveniently near main attractions and Penang Bridge, guests find it easy to explore all the tourist spots within a short drive. Particularly notable is the proximity to USM Penang, making it a practical choice for visitors with academic-related trips. While certain guests noted the area around the apartment complex as less appealing, the views from high floors offer a stunning panorama of Penang's nightscape, adding a unique charm to its location.

The suites also benefit from easy access to both the town center and the airport, facilitating seamless travel for guests. Its location provides convenient access to restaurants, making breakfast hassle-free, though some reviews mention a scarcity of dining options nearby. Despite being away from the bustling city center and lacking commercial facilities, the strategic positioning compensates with a pleasant sea view and cozy surroundings. The apartments themselves are praised for their cleanliness and modern amenities, including a water-filtering system, comfy beds, and well-maintained facilities. Overall, Urban Suites offers a harmonious blend of a great locale, comfort, and breathtaking views, making it a desirable spot for a memorable stay in Penang.

Rooms

Urban Suites, part of the Classic Collection by Stellar ALV, offers a warm and inviting experience for travelers seeking comfort in George Town. The rooms are noted for their exceptional cleanliness and spaciousness, providing a comfortable retreat for visitors. Guests frequently highlight the fantastic views available from the rooms, adding an extra touch of charm to the stay.

The apartments are described as modern and wonderfully equipped, featuring everything needed for a seamless visit, including air conditioning, washing machines, and more. The beds are particularly praised for their comfort, ensuring a restful night after exploring the city. The interior design is also appreciated, with guests noting the appealing and contemporary décor.

Although a couple of reviews mention minor inconsistencies with photos or bedding quality, the overall consensus is that Urban Suites excels in cleanliness and comfort, making it a favored choice for those traveling solo, as a couple, or with family. With responsive hosts and a well-designed atmosphere, it promises a pleasant and hassle-free stay.

Beds

At Urban Suites, Classic Collection by Stellar ALV, guests frequently highlight the comfort of the beds as a standout feature of their stay. Many reviews describe the beds as super comfy and very comfortable, creating a cozy and restful atmosphere for visitors. The spacious rooms complement the inviting beds, offering guests ample space to relax. Cleanliness is another positive aspect, ensuring that each bed provides a fresh and serene setting for unwinding after a day of activities. While some guests noted issues with the softness of the pillows, many found them to be dreamily feather-filled and conducive to a good night's sleep. Overall, the beds at Urban Suites excel in delivering comfort, making them a key element in enhancing the guest experience.

Cleanliness

Urban Suites, Classic Collection by Stellar ALV stands out for its exceptional cleanliness and comfort, as repeatedly noted by its guests. Visitors have consistently praised the accommodations for being very clean, well-maintained, and tidy, adding to the overall appeal of the property. The units are described as newly designed, cozy, and equipped with good facilities, matching their photos in reality. Guests find the rooms comfortable, with fresh towels and linens enhancing the stay. The spacious and well-organized setup of the rooms contributes to a high level of comfort, making them living spaces that exceed expectations. Despite a few isolated concerns regarding certain aspects, such as occasional issues with pool cleanliness and some bedding concerns, the overall sentiment remains positive with guests appreciating the neat, organized, and welcoming environment. The apartments building itself is consistently well-tended, adding to the charm of this highly recommended accommodation.

Staff

Urban Suites, Classic Collection by Stellar ALV stands out for its remarkably friendly and helpful staff, consistently earning praise for their accommodating nature. Guests frequently highlight the courteous and polite demeanor of the team, emphasizing their attentiveness and promptness in addressing any issues. The management ensures a smooth check-in and check-out process, contributing to a seamless experience. The staff's flexibility, particularly with early check-outs, showcases their commitment to guest satisfaction. Although there were a few instances of delayed communication, overall responsiveness, including communication via WhatsApp, is commendable. When minor issues arise, the staff's efficiency and positive attitude in resolving them receive appreciation, reinforcing the hotel's reputation for great service and a welcoming atmosphere.

Pool

Urban Suites, Classic Collection by Stellar ALV offers a remarkable aquatic experience that enhances guests' stay in profound ways. Located on the 11th floor, the hotel features not just one, but multiple swimming pools, delighting visitors with their abundance and variety. Among these, an outdoor infinity pool stands out, offering a blissful sensation that perfectly complements the stunning views that envelop the pool area.

The pools are described as lovely and amazing, contributing to the overall satisfaction of the guests. Rainforest showers add a touch of elegance and relaxation to the experience, further enhancing the appeal of the aquatic facilities. Beyond just swimming, guests can enjoy an array of comprehensive sports facilities that cater to diverse recreational needs.

Despite the occasional inconvenience with water flow, the pool area and its surrounding amenities leave a lasting impression on visitors. This combination of breathtaking views, exquisite pools, and robust facilities makes the Urban Suites' pool area an unmissable feature for anyone seeking relaxation and enjoyment in a dynamic urban setting.

Parking

Urban Suites, Classic Collection by Stellar ALV provides a dedicated parking spot for guests, offering free gated and indoor parking to enhance convenience. There is ample space within the parking floors, allowing for easy access. Additionally, the hotel accommodates guests with more than one vehicle, offering parking for two cars. However, some guests encounter issues with the parking's spiral ramp design, which can be disorienting as it requires driving up to higher levels, like level 8 or 10, to reach some spaces. While the overall layout is spacious, the journey through the parking levels can be likened to a merry-go-round experience. So, while parking is available, those with larger vehicles or anyone prone to motion sickness might find the design less than ideal. Nonetheless, once parked, guests often find the location and accessibility of the parking area to be quite convenient.

Yes, Urban Suites, Classic Collection by Stellar ALV has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Urban Suites, Classic Collection by Stellar ALV.

No, Urban Suites, Classic Collection by Stellar ALV doesn't allow dogs.

Yes, parking facilities are available at Urban Suites, Classic Collection by Stellar ALV.

No, Urban Suites, Classic Collection by Stellar ALV doesn't have a gym.

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