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Summary of reviewsibis Jena City is notable for its prime central location in Jena, making it an ideal choice for both tourists and business travelers. Located at Holzmarkt, the hotel offers easy walking access to numerous cafes, restaurants and shops. Public transportation options such as buses and trams are conveniently available just outside the hotel, which also provides underground parking. The hotel's central yet peaceful environment is a recurring positive theme among guests, contributing to its top recommendation for short stays.
Guests generally commend the breakfast at ibis Jena City, which features a diverse selection that caters to varying dietary preferences, including gluten-free and vegan/vegetarian options. The breakfast buffet is well-regarded for its ample and delicious choices, including scrambled eggs, bacon and a variety of fresh breads. The breakfast room is often described as tidy and spacious, although minor waiting times may occur during busy periods.
The rooms in ibis Jena City are appreciated for their modern functionality and cleanliness. Guests frequently praise the comfort of the beds and the overall tidiness of the rooms. Despite some comments on the rooms being small, particularly for longer stays, their practical amenities and efficient space use are well-suited for short visits. For those seeking quiet, courtyard-facing rooms offer a tranquil retreat.
Cleanliness is a strong point for ibis Jena City with many guests highlighting the clean and comfortable environment maintained by courteous and efficient cleaning staff. Although there are occasional remarks about minor cleanliness issues, the hotel generally provides a very clean stay.
The staff at ibis Jena City receive accolades for their friendliness, helpfulness and professionalism, especially the reception team known for their warm and efficient service. Housekeeping and other service teams are also noted for their thorough and friendly approach.
WiFi at the hotel is generally good with stable and high-speed internet, though some guests have faced inconsistencies with signal strength and limited data. There is a better and faster internet option available for an extra fee.
For families, ibis Jena City offers suitable accommodations and reasonable rates, making it a commendable option for short family trips. The central location and supportive staff further enhance the convenience for family stays.
The beds at the hotel are largely comfortable with positive remarks about the quality of mattresses and bedding. However, some guests found the beds too hard or had issues with the bed covers.
The hotel is especially well-suited for business travelers, offering a prime location and good value for money. Additional features like secure parking for e-bikes add to its appeal for short business trips.
ibis Jena City also stands out for its accessibility with commendations for its accessible rooms and convenient entry for those with mobility challenges. The friendly reception staff and in-house garage add to the hotel's accessibility-friendly features.
Overall, ibis Jena City provides a clean, comfortable and conveniently located stay with excellent service, making it a strong choice for a variety of travelers. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Room Types
Guest Reviews
7.6
Good
Location
Located in the heart of Jena, Ibis Jena City boasts an unparalleled central position that's perfect for travelers seeking convenience and accessibility. Many guest reviews highlight the ease of reaching the hotel from various train stations and the proximity to the city’s main attractions, making it an ideal choice for both city explorers and business travelers. The hotel’s prime spot at Holzmarkt allows easy walking access to a plethora of cafes, restaurants and shops, ensuring guests are never far from dining and entertainment options.
Guests consistently praise the quietness of the hotel's environment despite its bustling downtown location. Public transportation options, including buses and trams, are readily available right outside the hotel, streamlining travel throughout the city. The hotel also features convenient amenities such as underground parking, which is particularly beneficial given its central city location.
Furthermore, the combination of its immaculate, central location and friendly, helpful staff has made it a top recommendation for short stays. The close proximity to key sites and ease of access make all city attractions and essential services just a short walk away, enhancing the overall guest experience.
Breakfast
When it comes to breakfast at the ibis Jena City, reviews generally highlight an impressive and diverse selection that caters to a wide range of tastes. Guests frequently describe the breakfast as very good, plentiful and delicious with a notable variety of fresh breads, rolls and both savory and sweet toppings. The inclusion of gluten-free and vegan/vegetarian options adds to its appeal, making it suitable for different dietary preferences.
The breakfast buffet is often praised for its ample choices with items like warm scrambled eggs, bacon and occasionally, a waffle maker for a DIY treat. Coffee specialties and a good selection of teas are also appreciated. Several guests noted the excellent value for money, despite some considering the price a bit high compared to external bakery options nearby.
Friendly and flexible staff contribute positively to the overall breakfast experience, ensuring that everything is well-stocked and replenished. The breakfast room itself tends to be tidy and has sufficient space, though the occasional crowd might lead to minor waiting times.
Critics point out that while the breakfast is generally sufficient and tasty, the variety could be enhanced, as some found the selection a bit limited or basic. Additionally, the price, considered too high by a few, suggests there might be more cost-effective alternatives in the vicinity.
Overall, breakfast at ibis Jena City is well-regarded for its quality, variety and service, making it a solid choice for guests looking to start their day on a high note.
Rooms
ibis Jena City offers a range of rooms that cater to various needs, particularly favoring those seeking functionality and cleanliness. The rooms are frequently described as clean, modern and well-furnished, making them suitable for short stays or business trips. The beds consistently receive positive remarks for their comfort, ensuring a good night's rest. Despite their functionality and simplicity, the size of the rooms is a recurrent theme with several guests noting that they find the space somewhat limited, particularly for longer stays.
For those prioritizing peace and quiet, rooms facing the courtyard offer a tranquil retreat, away from the hustle and bustle of the surrounding area, although some mention the city-facing rooms can be quite noisy due to nearby trams and traffic. Many of the rooms have been updated with modern interiors and functional facilities, including practical en-suite bathrooms, though some found these bathrooms to be small and basic.
The hotel evidently prioritizes functionality, offering practical amenities and efficient use of space. Air conditioning and built-in bathroom facilities contribute to the comfort, even though the air conditioning sometimes fails to keep the rooms cool enough. Although the cleanliness of the rooms meets many guests' standards, there are occasional mentions of minor issues like stained carpets or dust.
ibis Jena City's rooms are well-suited for travelers seeking a convenient and practical accommodation option at a reasonable price, especially considering its prime location. However, those desiring larger spaces or a quieter environment might need to look for specific room options or manage expectations regarding room size and external noise levels.
Beds
At ibis Jena City, the consensus on the beds is largely positive. Many guests found the beds to be comfortable with numerous mentions highlighting the quality of the mattresses and the overall comfort. The rooms themselves are often described as spacious, which adds to the positive sleeping experience. Guests appreciated the comfortable bedding and noted that the beds were consistently good, offering a pleasant night's sleep.
However, the reviews also revealed some inconsistencies. While many found the mattresses very comfortable, others mentioned that the beds were too hard and the mattresses uncomfortable. There were also comments about impractical and heavy duvets, as well as complaints regarding the shared or double bed covers, which didn’t suit everyone’s preference.
Despite these few negative remarks, the majority of guests seemed to enjoy their sleeping arrangements at ibis Jena City, often commenting on the overall comfort and suitability of the bedding. The hotel appears to do well in providing a cozy and restful environment, even though there are areas for improvement, particularly in catering to individual bedding preferences.
Cleanliness
The cleanliness of ibis Jena City generally receives high praise from guests, emphasizing its status as a very clean and tidy business hotel. Many highlighted the rooms as being clean, comfortable and well-maintained with fresh bed linens and tidy spaces. Cleanliness extends throughout the hotel, from the common areas to individual rooms, often described as spotless. Guests appreciated the courteous and efficient cleaning staff.
However, there are occasional remarks about unclean areas, such as old and stained carpets, dusty spots and specific issues like dirty elevator buttons and sticky TV remotes. A few guests noted that the cleanliness could be improved in certain instances, such as under beds and inside closets.
Overall, the hotel provides a clean and comfortable stay with a strong emphasis on maintaining hygiene and tidiness, despite a few isolated cleanliness issues that some guests experienced.
Staff
When visiting ibis Jena City, one can expect a predominantly positive experience with the hotel staff. The majority of guest comments highlight the friendliness, helpfulness and accommodating nature of the employees, particularly those at the reception. Guests frequently praised the professionalism and competence of the receptionists, noting their ability to provide a warm, welcoming atmosphere and efficient service during check-in and check-out processes.
Despite a few isolated incidents of dissatisfaction with specific staff members, the overall impression is that of a dedicated and attentive team. Numerous reviews commend the staff for their courteous and supportive demeanor, underscoring the general high standard of service. Housekeeping and service teams received accolades for their friendly interactions and thorough approach to their tasks.
Overall, the staff at ibis Jena City stand out for their amicable and helpful attitude, contributing significantly to guests' positive experiences at the hotel.
Wi-Fi
At ibis Jena City, guests generally appreciate the comfortable and good WiFi reception available throughout the property. Many have found the internet stable and high-speed, making it a convenient option for those needing reliable connectivity. However, there are several points of inconsistency noted in guest experiences. Some visitors have encountered issues with the internet not working in their rooms or found the WiFi signal to be weak. Additionally, the free WiFi provided comes with limited data with faster options requiring an extra fee. Though the hotel offers good quality WiFi overall, guests suggest that complimentary high-speed internet should be a standard feature in the modern hospitality industry.
Family
Perfect for a short family trip, ibis Jena City offers a variety of accommodations suitable for families, including family suites and multiple rooms. Located right in the city center at Holzmarkt, it provides convenient access to downtown attractions, making it ideal for a short vacation or a brief city break. The hotel is well-regarded for its capability to support family members, even in cases of injury.
Guests find the rates to be reasonable and appreciate the ability to spend a few nice vacation days together with the family. Although best suited for stays of 1-2 days or less than a week, many families would consider booking there again for future short trips. Overall, it is described as a good option for those looking to explore Jena with the family for a brief period.
Business
The ibis Jena City hotel is perfectly situated for business travelers, offering a prime, central location that makes business purposes easy and convenient. Guests have found the hotel to be an ideal business location, providing good value for money, particularly during congress visits. While the internet access requires an additional fee and registration, many find the overall experience favorable. The hotel is also noted for its secure parking for e-bikes, adding to its suitability for short or transit stays. Overall, the ibis Jena City is highly recommended for those traveling to Jena for business.
Accessible
The 'ibis Jena City' hotel received commendations for its accessibility features, particularly from guests with disabilities. Guests appreciated the accessible rooms, which were noted multiple times in reviews. The hotel offers easy entry, making it convenient for those with mobility challenges. Located in a very quiet and clean area, the hotel is close to Jena Paradies train station and is easily accessible by public transport and train. The reception staff were highlighted as friendly and there is the added convenience of a garage in the building, further enhancing the accessibility of the hotel.
No, ibis Jena City doesn't have any pool.
No, a spa isn't available at ibis Jena City.
Yes, ibis Jena City welcomes dogs.
No, parking facilities aren't available at ibis Jena City.