Novotel Shanghai Hongqiao is celebrated for its excellent location, providing easy access to transportation hubs such as Hongqiao Airport and the Railway Station, making it ideal for both leisure and business travelers. Its proximity to a shopping mall and dining options offers guests diverse experiences, enhancing convenience. The hotel's breakfast buffet is praised for its variety and delicious offerings, catering to international tastes while providing substantial value at an affordable price.
Rooms at Novotel Shanghai Hongqiao are spacious and modern, equipped with comfortable beds and amenities that appeal to those traveling for relaxation or business. High standards of cleanliness contribute to a pleasant stay, supported by attentive cleaning staff and well-maintained spaces. Despite minor feedback on cleanliness improvements, most guests remain satisfied.
The hotel staff are frequently highlighted for their friendliness and dedication to guest satisfaction, creating a welcoming atmosphere. While language barriers occasionally arise, there are proficient staff available, assuring effective communication. Their willingness to assist with requests underscores the commitment to guest comfort, enhancing the overall experience at this strategically located hotel. With its combination of accessibility, comfort, and services, Novotel Shanghai Hongqiao stands out as a favored choice for travelers.
Set in Hongqiao district, the hotel features elegant rooms with stunning views of the city, and it's close to attractions and a variety of international companies.
Summary of reviews
Hilton Shanghai Hongqiao is celebrated for its ideal location, offering both convenience and tranquility. With proximity to the Hongqiao Airport and significant transport hubs like the high-speed train station, it serves as a perfect choice for business and leisure travelers. The hotel is positioned in a peaceful area, balancing accessibility to the bustling city life with tranquility, especially for those with nearby offices.
The breakfast offerings at Hilton Shanghai Hongqiao receive widespread acclaim for their abundance and variety, catering to diverse international tastes. Guests appreciate the rich selection of options and enjoy the presence of fresh fruit, although some mention menu repetitiveness over longer stays. Nevertheless, the commendable quality and management of breakfast ensure a satisfying start to the day.
Rooms at the hotel are consistently praised for their spaciousness, cleanliness, and elegant design. Guests find them cozy yet stylish, with modern amenities enhancing comfort. While some rooms may show signs of aging, their generous size and overall comfort leave guests with the impression of a luxurious and relaxing retreat.
In terms of cleanliness, Hilton Shanghai Hongqiao maintains a reputable standard, with the overall environment and rooms deemed very tidy. This contributes to a serene and pleasant experience despite occasional minor cleanliness lapses.
The hotel staff stand out for their exceptional service and professionalism. Friendly and attentive, the team at the front desk and the concierge are particularly noted for their warm and helpful interactions. Across different facets, including the UMIZA and Yingzuo restaurants, staff members are consistently acknowledged for their kindness and willingness to cater to guests' needs. This level of service significantly enhances the appeal of Hilton Shanghai Hongqiao, making it a top choice for travelers seeking a memorable and enjoyable stay.
Swissôtel Grand Shanghai, located in the heart of the bustling Jing’an district, boasts an enviable location that consistently impresses its guests. Strategic proximity to Jing’an Temple, Jing’an Park, shopping centers and diverse dining options makes it an ideal spot for both leisure and business travelers. The hotel is just a minute's walk from the Jing’an Temple metro station, offering easy access to West Nanjing Road and other city attractions, providing significant convenience.
Guest reviews highlight the hotel's rooms for their spaciousness, cleanliness and practical furnishings. Comfortable beds with ample pillows ensure a restful stay. The bright and large rooms are equipped with quality amenities, including ample plug points and well-lit bathrooms. While the hotel presents as an older five-star establishment, guests generally find the facilities well-maintained, although some suggest room updates could modernize their appeal.
Cleanliness is another strong point of Swissôtel Grand Shanghai with rooms described as very clean and comfortable. Despite the hotel’s age, the high cleaning standards, coupled with a tranquil atmosphere and friendly staff, contribute positively to guest experiences. Minor gripes about early room cleaning times do not overshadow the overall sentiment of well-maintained accommodations.
Service quality stands out with staff frequently praised for their friendliness, professionalism and helpfulness. The front desk and executive lounge staff, in particular, are highlighted for their exceptional assistance. Efficient check-in processes and effective communication in English enhance the overall guest experience.
Free WiFi is available and generally reviewed positively for its speed and reliability, though some guests experienced connectivity issues in certain areas. The breakfast offerings, however, receive mixed reviews. Some guests appreciate the extensive selection, while others feel the quality and variety fall short of expectations for a five-star hotel. Improvements in breakfast service and variety are suggested.
Guests also comment on the gym and pool facilities. The gym is equipped with a comprehensive range of equipment, though some find it outdated and suggest a refresh. The pool is seen as a good facility for swimming, albeit with occasional closures for maintenance, which can be disappointing for guests.
In summary, Swissôtel Grand Shanghai is celebrated for its prime location, comfortable and clean rooms and excellent service from the staff. While the breakfast and some facilities may require attention, the overall experience at this hotel remains positive, making it a recommended choice for travelers seeking convenience and luxury in the vibrant heart of Shanghai.
Guests of Crowne Plaza Shanghai by IHG, generally have a positive experience with the rooms. The rooms are kept in immaculate condition and offer a warm and comfortable atmosphere. Although some guests mention that the rooms are on the smaller side and have outdated furnishings, these concerns are minor compared to the overall positive experience. Some guests also mention that the rooms can be quite dark and the TVs are small. However, guests can expect a pleasant stay with tidy and cozy rooms that offer a comfortable home base from which to explore the city.
The St Regis Shanghai Jingan is a 5-star hotel that offers excellent quality breakfast food, despite some minor issues with temperature and dishware design. The rooms are spacious, comfortable and well-designed, although some guests noted maintenance issues and lack of small tables. The hotel environment is clean and gorgeous and the staff is top-notch, providing genuinely caring and professional service. The hotel's training program for its employees is highly praised and the majority of guests commend the staff's efforts and the overall service provided.