AOHOM SANTUARIO HOTEL & SPA
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Summary of reviewsAOHOM SANTUARIO HOTEL & SPA is widely appreciated for its exceptional qualities, making it a favored choice for many travelers. The hotel benefits greatly from its excellent location, nestled within a tranquil, gated community. Guests consistently commend its proximity to local events and attractions, highlighting the clean and well-organized premises enhanced by super friendly and attentive staff. Although some visitors occasionally find the entrance difficult to locate, the overall accessibility and placement of the hotel receive high marks.
Breakfast at the hotel is another positive highlight with guests describing it as delicious and satisfying. The inclusion of breakfast in the stay is appreciated with specific mentions of the tasty chilaquiles adding a local touch. Although some find the breakfast options limited and noted that extras incur additional costs, the general consensus is that the breakfast meets expectations and is a valued part of the experience.
The rooms at AOHOM Santuario Hotel & Spa are noted for their pleasing aesthetics and cleanliness, consistent with the hotel photos. While guests enjoy the design of the rooms and bathrooms, many report that the rooms are on the smaller side, creating a feeling of cramped space. Nevertheless, the meticulous cleanliness and overall comfort level contribute positively to short stays, even if the space limitations are a noted drawback.
Cleanliness across the hotel extends to the common areas and is frequently highlighted as a standout feature. Guests appreciate the spotless rooms, bathrooms and well-maintained pool, despite occasional comments about hard beds and some noise. The cozy and clean environment, coupled with the staff's friendliness and attentiveness, creates a comfortable and welcoming atmosphere.
Exceptional service from the staff is a key strength of the hotel, often described as polite, kind and extremely helpful. This genuine care and attention to detail significantly enhance the guest experience, making the stay more enjoyable. The spa services are also highly rated with excellent massages and friendly staff being particularly appreciated, even if some felt the facilities could use an update.
The pool area garners mixed feedback with many praising its beauty and clean, heated water, while others find issues with temperature inconsistencies and cleanliness. Despite these concerns, guests generally enjoy the pool facilities and commend the delightful breakfast offered at the hotel.
Finally, the beds receive mixed feedback with some guests praising their comfort, while others find the mattresses hard and uncomfortable. This indicates an area for potential improvement, but it does not overshadow the overall positive experience.
In summary, AOHOM SANTUARIO HOTEL & SPA excels with its strategic location, excellent service, high standards of cleanliness and satisfying breakfast offerings, making it a reliable choice for a tranquil and comfortable stay.
Categories
Breakfast at the hotel is another positive highlight with guests describing it as delicious and satisfying. The inclusion of breakfast in the stay is appreciated with specific mentions of the tasty chilaquiles adding a local touch. Although some find the breakfast options limited and noted that extras incur additional costs, the general consensus is that the breakfast meets expectations and is a valued part of the experience.
The rooms at AOHOM Santuario Hotel & Spa are noted for their pleasing aesthetics and cleanliness, consistent with the hotel photos. While guests enjoy the design of the rooms and bathrooms, many report that the rooms are on the smaller side, creating a feeling of cramped space. Nevertheless, the meticulous cleanliness and overall comfort level contribute positively to short stays, even if the space limitations are a noted drawback.
Cleanliness across the hotel extends to the common areas and is frequently highlighted as a standout feature. Guests appreciate the spotless rooms, bathrooms and well-maintained pool, despite occasional comments about hard beds and some noise. The cozy and clean environment, coupled with the staff's friendliness and attentiveness, creates a comfortable and welcoming atmosphere.
Exceptional service from the staff is a key strength of the hotel, often described as polite, kind and extremely helpful. This genuine care and attention to detail significantly enhance the guest experience, making the stay more enjoyable. The spa services are also highly rated with excellent massages and friendly staff being particularly appreciated, even if some felt the facilities could use an update.
The pool area garners mixed feedback with many praising its beauty and clean, heated water, while others find issues with temperature inconsistencies and cleanliness. Despite these concerns, guests generally enjoy the pool facilities and commend the delightful breakfast offered at the hotel.
Finally, the beds receive mixed feedback with some guests praising their comfort, while others find the mattresses hard and uncomfortable. This indicates an area for potential improvement, but it does not overshadow the overall positive experience.
In summary, AOHOM SANTUARIO HOTEL & SPA excels with its strategic location, excellent service, high standards of cleanliness and satisfying breakfast offerings, making it a reliable choice for a tranquil and comfortable stay.
Dog Friendly Hotel
This hotel offers allergy-free rooms and welcomes pets. It provides essential amenities such as a restaurant, room service, and free WiFi throughout the property, ensuring a comfortable stay for both guests and their furry companions.
Romantic Hotel
The hotel's focus on wellness and relaxation, combined with its tranquil setting, makes it ideal for couples seeking a romantic and rejuvenating escape. The spa treatments and serene environment offer opportunities for connection and pampering.
Hotel with Swimming Pool
This hotel offers a swimming pool along with spa services. It is a popular choice for travelers seeking relaxation and wellness facilities.
Heated Pool Outdoor Pool
Accessible Hotel
AOHOM SANTUARIO HOTEL & SPA is wheelchair accessible and provides facilities for disabled guests.
Hotel for Adults Only
This hotel offers a sanctuary-like environment focused on wellness and relaxation, making it ideal for adults seeking tranquility. The spa services complement the serene ambiance, providing a holistic and rejuvenating experience.
Hotel with Outdoor Pool
Offering an outdoor pool, this hotel also provides a full-service spa with a sauna and hot tub for relaxation.
Hotel with Spa
Business Hotel
Hotel with Heated Pool
Guest Reviews
AOHOM SANTUARIO HOTEL & SPA boasts an enviable location that has garnered high praise from its guests. Nestled within a gated community, the hotel benefits from a quiet, central and safe environment. Its proximity to local events and attractions makes it especially convenient for travelers. Guests repeatedly highlight the hotel's excellent, well-organized and clean premises, which are made even better by the super friendly and attentive staff. Despite the occasional difficulty in locating the entrance from the outside, the overall accessibility and ideal placement of the hotel consistently earn commendations. This beautiful new hotel offers a peaceful retreat with an unwavering commitment to cleanliness and guest satisfaction.
Guests at AOHOM Santuario Hotel & Spa generally praise the breakfast as delicious and filling. Many reviewers appreciated that the breakfast is included, describing it as well-served, tasty and of good quality. Phrases like very delicious, quite good and complete and very tasty indicate that the overall consensus leans positively. The chilaquiles received specific mention for being acceptable, adding a bit of local flavor to the offerings. However, some guests noted that the breakfast options could be limited or basic with a few acknowledging that additional options incur extra costs. Despite these occasional criticisms, the breakfast seems to meet guests' expectations, contributing to their overall satisfaction with the hotel's food and services.
AOHOM Santuario Hotel & Spa offers a blend of pleasing aesthetics and cleanliness. Both the rooms and bathrooms are noted for their nice design and the overall facilities live up to the expectations set by the hotel's photos. Common areas are kept very clean, adding to the positive experience.
However, multiple reviews point out that the rooms are very small with limited space in both the living areas and the bathrooms. Guests frequently mention that the size feels cramped with insufficient space for basic amenities or sitting areas. Despite the size, the rooms are generally clean and serve their purpose for short stays. Some guests felt the small size was adequate given the price, but it’s important to have adjusted expectations regarding space and amenities when booking.
The beds at AOHOM Santuario Hotel & Spa receive mixed feedback from guests. While many appreciate the very comfortable beds and pillows, others feel the mattresses are hard and make it difficult to sleep. Some find the beds to be uncomfortably hard, though a few describe the mattresses as exquisite. Overall, the comfort of the beds and pillows is generally praised, but there is room for improvement, particularly regarding the mattress firmness.
Nestled in a peaceful and safe location, AOHOM SANTUARIO HOTEL & SPA stands out for its remarkable cleanliness. Guests frequently highlight the impeccable state of the rooms, bathrooms and common areas with special mentions of spotless sheets and a well-maintained pool. The hotel itself is described as cozy, clean and well-located, meeting basic service needs with a comfortable ambiance.
The staff's attentiveness and friendliness significantly contribute to the overall positive experience, ensuring that service from the team is always vigilant and pleasant. While the facilities are noted as clean, comfortable and beautiful, they are on the smaller side. Some guests pointed out an extremely hard bed and occasional noise. Breakfast received mixed feedback with some appreciating it while others found it lacking.
Overall, AOHOM SANTUARIO HOTEL & SPA impresses with high standards of cleanliness and excellent service, making it a reliable choice for a tranquil and comfortable stay.
The reviews for AOHOM SANTUARIO HOTEL & SPA highlight the exceptional service provided by the staff. Guests frequently praise the staff's friendliness, attentiveness and cordiality. The team is noted for being polite, kind and extremely helpful, always making efforts to ensure a pleasant stay. Additional services, such as the spa, are also rated highly, adding to the overall positive experience. The emphasis on excellent service, attention to detail and genuine care from the staff creates a welcoming and comfortable atmosphere for guests. The staff's efforts in providing outstanding service contribute significantly to the hotel's positive reputation.
The spa at AOHOM Santuario Hotel & Spa consistently receives high praise for its excellent service and the kindness of its staff. Guests frequently highlight the fabulous and very relaxing massages they received during their stay. Despite some feedback regarding the spa's somewhat dated appearance and concerns about the cost-benefit ratio, the overall sentiment is that the spa is wonderful, great and very affordable. Many recommend the relaxing massage specifically, indicating it significantly contributes to an excellent stay experience.
At AOHOM SANTUARIO HOTEL & SPA, the pool area garners a mix of feedback from guests. On the positive side, the pool facilities are praised for their beauty and excellence with some guests noting that the pool was warm and clean and the jacuzzis were highly appreciated. However, several reviews pointed out that the pool's temperature was inconsistent with many finding it too cold despite claims of it being heated. Concerns about cleanliness were also common with reports of cloudy water, mold and general lack of maintenance deterring some from taking a dip. Despite these issues, guests have enjoyed the delightful pool facilities and commend the excellent breakfast offerings at the hotel.
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Location
Breakfast
Rooms
However, multiple reviews point out that the rooms are very small with limited space in both the living areas and the bathrooms. Guests frequently mention that the size feels cramped with insufficient space for basic amenities or sitting areas. Despite the size, the rooms are generally clean and serve their purpose for short stays. Some guests felt the small size was adequate given the price, but it’s important to have adjusted expectations regarding space and amenities when booking.
Beds
Cleanliness
The staff's attentiveness and friendliness significantly contribute to the overall positive experience, ensuring that service from the team is always vigilant and pleasant. While the facilities are noted as clean, comfortable and beautiful, they are on the smaller side. Some guests pointed out an extremely hard bed and occasional noise. Breakfast received mixed feedback with some appreciating it while others found it lacking.
Overall, AOHOM SANTUARIO HOTEL & SPA impresses with high standards of cleanliness and excellent service, making it a reliable choice for a tranquil and comfortable stay.
Staff
Spa
Pool
Yes, AOHOM SANTUARIO HOTEL & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at AOHOM SANTUARIO HOTEL & SPA.
Yes, AOHOM SANTUARIO HOTEL & SPA welcomes dogs.
No, parking facilities aren't available at AOHOM SANTUARIO HOTEL & SPA.
No, AOHOM SANTUARIO HOTEL & SPA doesn't have a gym.
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