Nestled in the heart of Cuernavaca, the hotel redefines luxury with distinctive service and personal passion, making each stay even more memorable than the last one.
Summary of reviews
Anticavilla Hotel Restaurante & Spa is a luxurious and exceptional hotel that offers a five-star experience. The hotel's restaurant serves terrific food with excellent quality and flavor and the staff is amazing and attentive, providing exceptional customer service. The rooms are spacious, beautifully designed and furnished with a modern style and comfortable beds. The swimming pool area is lovely with lush grounds and a delightful pool that guests absolutely loved. While some guests noted minor issues, the overwhelmingly positive reviews of the hotel make it a perfect choice for a romantic getaway or a peaceful and secure stay surrounded by luxurious amenities.
Los Cruxes in Tepozatlán receives high praise from guests, particularly for its serene and strategic location, offering easy access to local attractions and a beautiful, tranquil setting. The proximity to the bus terminal and downtown Tepoztlan makes it convenient for travelers, while the peaceful environment with stunning views of the Tepozteco Mountains ensures a restful stay.
The culinary experience at Los Cruxes, especially the on-site El Perro Negro pizzeria, is a standout. Guests frequently commend the unique taste and delicious flavors of the freshly prepared pizzas and burgers, making dining a memorable part of the visit. However, improvements could be made in menu variety and service speed.
Rooms at Los Cruxes are appreciated for their spaciousness, cleanliness and rustic charm. Despite some minor issues such as dim lighting and intermittent practical inconveniences, the comfortable beds and aesthetic appeal of the rooms contribute to a relaxing stay. The tranquil environment further enhances the overall experience, highlighted by clean facilities and attentive pandemic measures.
The exceptional service provided by the staff is a significant highlight with many guests noting the warm, friendly and professional approach. Specific employees receive frequent commendations for going above and beyond to ensure guest satisfaction. The staff's proactive and attentive service creates a welcoming atmosphere, making guests feel well cared for.
While the WiFi connection can be unstable, it generally works better in communal areas like the pool. The pool itself, although sometimes noted for its cold temperature, is praised for its cleanliness and inviting environment, offering a pleasant space for relaxation.
Parking at Los Cruxes is secure and convenient with 24-hour availability adding to the comfort of guests traveling by car. The family-friendly and pet-friendly nature of the hotel also receives high marks with various activities and amenities catering to all age groups and pets, thus ensuring a delightful stay for families.
Overall, Los Cruxes is well-regarded for its excellent service, comfortable accommodations and beautiful setting, making it a favored choice for those seeking a blend of relaxation and convenience in Tepozatlán.
Hotel Boutique Teocalli in Tepoztlan is highly regarded for its prime location, offering a tranquil retreat within close proximity to the town's vibrant center. Guests appreciate the serene setting just a few blocks from downtown, which allows for easy exploration of the local mercado, Zocalo area and other attractions, all within a 10-minute walk. The hotel's slightly hidden but accessible location, along with additional amenities like complimentary yoga classes, creates a restful and inviting ambiance, enhanced further by friendly and attentive staff.
The breakfast service, while praised for its delicious and well-prepared offerings, receives mixed feedback due to its limited variety and portion size. Despite the high quality and healthy options like fruit, yogurt and granola, some guests find the selection too basic and light. Furthermore, the breakfast's late start time at 9 AM is noted as an inconvenience by some visitors.
Conversely, the hotel's restaurant earns consistent acclaim for its delectable cuisine with guests frequently describing the dining experience as truly amazing and delicious. However, the limited service hours, which start late and end early, can be inconvenient for those looking to dine or enjoy a drink after 9 PM.
Rooms at Hotel Boutique Teocalli offer a spacious and comfortable experience with beautiful views, particularly at sunrise. Cleanliness and a cozy atmosphere are significant positives, although some guests note concerns about the absence of air conditioning, televisions, poor bathroom ventilation and occasional insect issues. Despite these minor drawbacks, the rooms’ garden surroundings and cozy ambiance contribute to a relaxing stay.
Cleanliness is one of the hotel's strong suits with the facilities consistently maintained to high standards. Both the rooms and common areas receive praise for their immaculate condition, contributing to a pleasant and welcoming environment.
The staff at Hotel Boutique Teocalli receive high praise for their exceptional service. Described as friendly, attentive and helpful, the staff, including the owner Marco, consistently go above and beyond to ensure a pleasant stay, significantly enhancing the overall guest experience.
While the wifi service at the hotel is met with mixed reviews, ranging from satisfactory to intermittent connectivity issues, this does not overshadow the hotel's many appealing features. The spa, offering various treatments such as massages and the unique Temazcal experience, is highly recommended for its relaxing atmosphere and excellent services.
The pool is described as a serene oasis with a picturesque view and comfortable sunbeds. However, the pool's unheated water and shaded location are minor inconveniences for some, especially during cooler weather. Additionally, the restricted hours, closing at 7 PM, are noted as a downside.
Parking facilities at the hotel receive mixed feedback as well. Though free parking is available, it is located a few blocks away from the hotel, requiring guests to walk to and from their vehicles—a point of inconvenience for some.
While the beds are generally described as comfortable, some guests mention that the mattresses and pillows could benefit from upgrades.
Overall, Hotel Boutique Teocalli is a beautiful destination that offers a serene environment, excellent service and good value for its price. While it may not fully live up to its four-star rating due to dated facilities and certain maintenance issues, the hotel's charm, prime location and welcoming atmosphere make it a recommended choice for travelers.
Finca Catalina Hotel Boutique offers an exceptional blend of tranquility, comfort and exemplary service, making it a highly recommended destination for a relaxing getaway. Located away from the hustle and bustle, the hotel provides a serene atmosphere with stunning views and a beautiful garden, accessible within a 10-15 minute walk from the town center. This slightly removed, yet convenient location adds to the charm and appeal of the hotel.
Guests rave about the delicious breakfast, which is included in the stay and served between 8-11 AM, helping to start their day on a delightful note. Compliments extend to the hotel's restaurant, known for its tasty and well-priced meals, despite its early service closure and limited menu variety during certain seasons. The spacious and air-conditioned rooms, adorned with simple yet comfortable decor, contribute significantly to a restful experience, though some minor issues such as noise between rooms and occasional maintenance needs have been mentioned.
Cleanliness is a highlight with numerous praises for the immaculate environment and well-maintained facilities. The staff at Finca Catalina are frequently commended for their kindness, attentiveness and professional demeanor with special highlights for their personalized service rivaling that of five-star hotels. The presence of Matías, the hotel dog, further enhances the warm and welcoming atmosphere.
The hotel's modern amenities include good quality WiFi, though some guests noted areas for improvement in signal strength. The serene spa offers a range of exceptional services, particularly massages and traditional steam baths, praised for their relaxing and rejuvenating qualities. The heated pool with its comfortable temperature and picturesque surroundings, is another standout feature, offering a perfect spot to unwind while enjoying views of Tepozteco.
Finca Catalina is family-friendly, offering a tranquil and uncrowded environment ideal for a weekend retreat. The comfortable beds are frequently highlighted, contributing to the overall restful and pleasant stay at the hotel. Despite minor areas for improvement, Finca Catalina Hotel Boutique excels in creating a serene and delightful escape for its guests.