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Summary of reviewsGarden Court Sandton City is highly commended for its superb location, positioned directly across from Sandton City Mall and Nelson Mandela Square. This prime placement ensures guests are within walking distance of shopping, dining and major landmarks like the Sandton Convention Centre and the Gautrain station. The neighborhood's safety allows visitors to explore freely, making it an exceptional choice for both business and leisure travelers.
The breakfast experience at the hotel consistently receives rave reviews. Guests appreciate the wide selection of delicious and well-organized options, enhanced by the friendliness and efficiency of the staff. Breakfast sets a positive tone for the day, despite some guests noting limited variety over longer stays.
Dinner at the on-site restaurant garners mixed feedback. While many praise the well-prepared, reasonably priced meals and excellent service, others find the offerings lacking in variety and quality. Still, the Riff’s bar and grill is highlighted for its good pub grub and atmosphere.
Rooms at Garden Court Sandton City are appreciated for their cleanliness and comfort. Modern design and cozy atmospheres make them suitable for short stays, though some guests find the space small for families or extended stays. While some upgrades are desired, such as adding fridges and USB charging ports, the overall ambiance remains functional and inviting.
The hotel's cleanliness is a standout feature with numerous guests praising the spotless rooms and common areas. The helpful and friendly housekeeping staff contribute to maintaining high standards, creating a hygienic and pleasant stay.
Staff interactions at the hotel receive overwhelming praise. The team is described as friendly, professional and attentive, contributing to a welcoming environment. Specific staff members are noted for their exceptional service, enhancing the overall guest experience.
Wi-Fi services appear to be a significant point of dissatisfaction with many guests reporting issues with connectivity and speed. Despite the availability of free Wi-Fi, its inconsistency affects the hotel’s otherwise strong reputation.
The on-site gym is well-received for its modern equipment and 24/7 access, although some guests find it small and occasionally cramped. Its presence is considered a valuable amenity, contributing positively to the guest experience.
The pool area is appreciated for its pleasant and child-friendly environment, despite some guests finding it small and occasionally too cold. Overall, it offers a nice spot to relax, complemented by good service and well-maintained surroundings.
Parking earns commendation for its secure, basement facilities, providing peace of mind for guests. While some report congestion and tight spaces, the safety and convenience generally outweigh these concerns.
The hotel is also noted for its family-friendly environment, providing amenities like cots and a kiddie pool. Despite some families finding rooms cramped, the overall atmosphere and attentiveness towards children create a welcoming stay.
Located in a vibrant nightlife area, Garden Court Sandton City offers numerous evening entertainment options. While some venues may close early and occasional noise can disturb sleep, the lively atmosphere adds to the overall charm of staying at the hotel.
In summary, Garden Court Sandton City offers an excellent location, commendable service, comfortable and clean accommodations and a family-friendly environment. Despite minor areas for improvement, such as Wi-Fi and room sizes, the hotel's positive aspects make it a desirable choice for travelers. Show more
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Categories
Hotel near Golf Courses
While not a golf-specific hotel, its location in Sandton City offers access to various amenities and services. Golfing can be pursued at nearby golf courses, with transportation options available.
Family Friendly Hotel
This hotel provides family-friendly accommodations with convenient access to Sandton City's shopping and entertainment options. Its central location and comfortable amenities make it a practical choice for families visiting the area.
Hotel near Nightlife Spots
Located in Sandton City, this hotel is near top nightspots, restaurants and bars. Sandton is a place to see and be seen with superb restaurants and trendy bars.
Hotel with Swimming Pool
This hotel offers a convenient location in Sandton City and features a refreshing outdoor pool. The pool provides a relaxing respite for shoppers and business travelers alike.
Outdoor Pool
Business Hotel
This hotel is located in Sandton City and offers amenities suitable for business travelers.
Hotel with Parking
Secure undercover parking is available for a charge. The hotel offers a parking garage and accessible parking, although private parking on site may require a reservation.
Accessible Hotel
This hotel is noted for its accessibility, making it an ideal choice for guests with disabilities. The hotel's location is highly convenient, being within walking distance to key destinations like the Sandton Convention Centre and Mandela Square.
3-Star Hotel
Located in the heart of Sandton, this hotel provides easy access to shopping, dining, and business centers. Guests consistently praise its clean and comfortable rooms, professional service, and convenient amenities such as a swimming pool and fitness center. The central location makes it a top choice for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard Queen Room - Non SmokingThis modern room features a flat-screen TV with satellite channels.
Each room has a private bathroom with a shower and a hairdryer.
Standard Double Room with 2 Double Beds - Non SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Standard Double Room with 2 Double Beds - SmokingOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
Standard Queen Room - SmokingProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Garden Court Sandton City offers an exceptional location that consistently impresses its guests. Positioned directly across from the Sandton City Mall and Nelson Mandela Square, it provides easy access to prime shopping, dining and entertainment options. The hotel's central position in the heart of Sandton makes it ideal for both business and leisure travelers, ensuring proximity to major conference centers and essential amenities.
Guests appreciate the convenience of being within walking distance to significant landmarks, including the Sandton Convention Centre and the Gautrain station, facilitating smooth transportation around Johannesburg. The neighborhood is noted for its safety, which allows visitors to explore the area freely, enjoying nearby restaurants, shops and nightlife.
The hotel's location is perfect for those attending events or meetings in the area, making it a practical choice without compromising comfort. Overall, the strategic and secure placement of Garden Court Sandton City ensures a seamless and enjoyable visit, whether the trip focuses on business engagements or city excursions.
Breakfast
The breakfast experience at Garden Court Sandton City receives high praise for its variety, quality and taste. Many guests describe it as exceptional, superb, amazing and delicious, highlighting a wide selection of food and beverages that cater to various dietary preferences, including vegetarian options. The buffet style is frequently commended with several noting that the breakfast is well-organized and efficiently managed. Friendly and helpful staff add to the positive experience, making guests feel welcome and attended to.
However, some guests point out areas for improvement. There are mentions of a lack of variety over longer stays, limited healthy and vegetarian options and occasional issues with food temperature and freshness. Despite these minor concerns, the overall guest sentiment leans towards a satisfying and enjoyable breakfast experience, often described as a highlight of their stay. The convenient location near the conference center and Mandela Square further adds to the appeal. For many, the breakfast at Garden Court Sandton City sets a positive tone for the rest of their day, making it an anticipated part of their lodging experience.
Dinner
Garden Court Sandton City offers a mixed experience when it comes to dinner at the hotel. On the positive side, many guests found the on-site restaurant convenient and reasonably priced, serving delicious and well-prepared meals. Some reviews highlighted that both breakfast and dinner were good and the restaurant service was praised for its excellence. Evening meals received accolades for being tasty, fabulous and even exquisite. Additionally, the Riff’s bar and grill, while having a limited menu, was considered a great place with good pub grub and a pleasant atmosphere.
However, consistency seems to be an issue, as several guests mentioned that their dinner did not meet expectations, describing the food as tasteless, dry and even reheated. The variety of options appeared to be lacking with some guests wishing for a menu overhaul and improvements in the selection. Despite the service being generally good, there were a few incidences of rudeness and mixed reviews on the quality of the food in the restaurant.
Overall, while some guests had an excellent dining experience and appreciated the convenience and taste of the meals, others found the offerings underwhelming and in need of improvement in both variety and quality.
Rooms
Garden Court Sandton City offers a varied experience when it comes to room accommodations. Guests frequently highlight the cleanliness and comfort of the rooms, noting that they are well-maintained and often spotless. Many appreciate the modern design and cozy atmosphere, making it suitable for short stays. The hotel’s strategic location near key attractions like Mandela Square and the bustling city center adds a layer of convenience that's hard to ignore.
However, the size of the rooms is a common point of critique. Many reviews point out that the rooms tend to be small, especially for families or longer stays. The lack of amenities such as fridges, USB charging ports and occasional issues with air conditioning and room service options are also mentioned. Guests often find the rooms aesthetically outdated and in need of refurbishment, particularly the bathrooms.
Despite the spatial limitations, the beds are generally comfortable and rooms with scenic views over Sandton are well-received. The overall ambiance is one of functional utility rather than lavish luxury, making it a practical choice for those prioritizing location and basic comfort over space and high-end amenities.
For families, the tight quarters and limited storage space might be challenging, but solo travelers or couples may find the accommodations adequate for their needs. Overall, Garden Court Sandton City provides a dependable stay with some room for improvement.
Beds
The beds at Garden Court Sandton City have elicited a mixed range of reviews from guests. On the positive side, many guests found the beds to be comfortable, fresh and able to provide a good night's sleep. Descriptions such as comfortable, clean and good beds were frequently mentioned, suggesting that a significant number of visitors had restful experiences. However, there are notable instances of criticism. Several guests reported that some beds were uncomfortably small with a few describing the mattress as soft, hard or needing replacement. Issues with bed frames and noisy springs were also noted. Furthermore, complaints about uncomfortable bedding, bedbugs and lumpy pillows were registered. For those who appreciate a more spacious sleeping arrangement, the double beds might be a tight fit for two adults and some recommended queen or king-size beds for better comfort. Overall, while there were many positive comments on bed comfort, the variability in experiences suggests that accommodations could benefit from consistent quality upgrades.
Cleanliness
Garden Court Sandton City boasts a prime location with spacious, comfortable rooms that are a hit among guests. Cleanliness is a consistent highlight with numerous reviewers praising the spotless and well-maintained conditions of the rooms and amenities. The hotel’s housekeeping staff are noted for their helpfulness and friendly demeanor, ensuring rooms are kept in pristine condition daily. Compliments extend to the common areas of the hotel, which are also kept remarkably clean and tidy.
While some guests did encounter occasional lapses in cleaning schedules or minor issues such as dirty mirrors or unwashed carpets, these instances were generally quickly resolved upon request. Despite a few remarks about rooms being on the smaller side, the overall atmosphere of cleanliness and comfort seems to leave a positive impression on visitors.
The hotel’s commitment to high standards of cleanliness and maintenance shines through, making it an inviting option for travelers seeking a hygienic and pleasant stay.
Staff
The staff at Garden Court Sandton City has garnered overwhelmingly positive feedback from guests. They are frequently described as friendly, helpful and professional, creating a welcoming atmosphere throughout the hotel. Many guests highlight the attentiveness and courteous nature of the staff, including the receptionists, housekeeping and restaurant teams. Specific individuals such as Michael at the concierge desk and Sharon from guest services are often praised for their exceptional service and efficiency.
Guests appreciate the warm smiles and proactive attitudes of the employees, which contribute to a comfortable and pleasant stay. The friendliness of the security staff and the competence of the management further enhance the overall positive experience. Whether it's the breakfast service, room assistance or general inquiries, the hotel's personnel are recognized for their prompt and efficient support.
However, a few reviews mention inconsistencies and areas for improvement, such as occasional unprofessional behavior or inadequate interaction with guests. Despite these rare instances, the overarching sentiment from guests remains highly favorable with the staff's dedication to excellent service frequently emphasized. In summary, the staff at Garden Court Sandton City is largely seen as a key asset to the hotel's welcoming and professional environment.
Wi-Fi
Garden Court Sandton City seems to struggle with providing consistent internet services. While some guests were pleased with the strong and reliable Wi-Fi available in the rooms, these positive experiences appear to be exceptions rather than the norm. Many reviews highlight issues such as the Wi-Fi being down frequently, poor connectivity and non-existent or extremely limited internet service. There were also mentions of slow speeds and unreliable connections, making it challenging for guests who require stable internet for work or communication. The availability of free Wi-Fi was appreciated by some, but the persistent problems overshadowed this benefit. Overall, the hotel's Wi-Fi situation appears to be a significant point of dissatisfaction among the guests.
Gym
The fitness center at Garden Court Sandton City receives generally positive feedback from guests, particularly praising its convenience and 24/7 access. Many found the gym to be well-equipped, modern and accommodating, which made for a pleasant workout experience. Despite some guests mentioning that the gym is small and occasionally cramped, the overall sentiment leans towards appreciation for its presence and the complimentary access provided. While a few noted that not all equipment was always in proper working order, the consensus is that the gym's facilities are commendable and sufficient for maintaining a fitness routine while traveling. Overall, the availability of the gym is highlighted as a valuable amenity.
Pool
The pool at Garden Court Sandton City receives mixed feedback, yet its positive highlights shine through. The pool area is often described as nice, pleasant and pretty, providing a safe and child-friendly environment. Many guests appreciate the outdoor setup, enjoying the shaded verandah to relax with a drink and the generally well-maintained facilities. The pool is mostly deemed clean and substantial for relaxation with many enjoying the comfortable and accommodating pool surroundings.
However, some guests did find the pool a bit small and at times too cold to enjoy fully. Despite its size, others found it sufficient and refreshing. There were a few instances of maintenance issues and occasional murkiness, but these seem to be exceptions rather than the rule.
For those seeking an inviting spot to unwind, the Garden Court Sandton City's pool offers a delightful and serene experience with impeccable service and a comforting ambiance making up for its minor shortcomings.
Parking
Located in the bustling area of Sandton City, Garden Court Sandton City receives commendation for its parking facilities. Offering secure, basement parking, guests frequently highlight the safety and convenience of parking their cars on-site. The availability of parking spaces is often praised with some guests noting the commendable accessibility and sufficient capacity. The hotel provides amenities such as free and valet parking, along with convenient services and a secure system, enhancing the overall experience for visitors who drive.
However, the parking situation is not without its criticisms. Some guests have mentioned that the parking area can become congested and at times full, leading to tight parking spaces. There are also remarks about the need for improvement in the parking area and suggestions for making parking complimentary. Issues with parking cards and the functionality of the parking system were also pointed out.
On the positive side, the parking lot's safety and security are consistent themes, making it a reliable choice for visitors traveling by car. Despite the occasional challenges, the convenience of having on-site parking and secure facilities seems to outweigh the drawbacks for most guests.
Family
The Garden Court Sandton City offers a comfortable stay for families, providing a welcoming and family-friendly environment perfect for family trips. Guests appreciate the hotel's prime location, as it is within walking distance of various nearby activities suitable for children and families alike. Despite some concerns about the size of the family rooms, which some guests found cramped and in need of more privacy or separation from the bathrooms, the hotel's commendable service and attentiveness towards families are frequently praised. The rooms are noted for their cleanliness and there is a special focus on meeting the needs of guests traveling with young children, including amenities like cots for babies.
The hotel is noted for its child-safe environment and family-friendly atmosphere, making it a suitable choice for families traveling together. The property also features a kiddie pool, providing additional fun for younger guests. Families often look forward to the breakfast offerings and the overall service quality aimed at ensuring a pleasant stay for families is remarkable. Despite room size concerns, the hotel’s family-oriented services and child-friendly amenities contribute to a great family experience.
Nightlife
Located in the vibrant area of Sandton City, the nightlife around Garden Court offers a blend of excitement and varied evening attractions. Popular nightlife options abound, providing guests with ample opportunities to explore and enjoy nighttime activities. The restaurant scene in the evening creates a lively and inviting atmosphere. However, some guests mentioned that certain venues tend to close early, potentially limiting late-night plans. While the buzz from nearby nightlife adds to the charm, at times it can also lead to noise disturbances impacting sleep. Despite occasional noise, the overall experience is enriched by early morning walks and the dynamic night outings available nearby.
3 Star
Garden Court Sandton City fulfills the expectations of a three-star rating by offering comfort and convenience without any unnecessary frills. As a budget-friendly option, it provides basic amenities and accommodation, ensuring a comfortable stay for guests. The rooms are decent and the breakfast spread is typical for a three-star hotel. Despite some opinions that the hotel needs renovation and that standards have fallen compared to the pre-COVID period, it consistently meets the expected three-star standards and is recognized as one of the best within its category.
The hotel is family-friendly and enjoys an excellent location for accessing nearby amenities, making it a convenient choice for travelers. Commendable service is provided, maintaining the consistency expected of a three-star establishment. Guests have particularly appreciated the great check-out experience, comfortable rooms and reasonable prices, which add to the overall positive stay. Garden Court Sandton City remains a reliable option, continually meeting guest expectations within the three-star scope.
Business
Garden Court Sandton City offers an array of facilities and services well-suited for business travelers. It is centrally located, providing easy access to Sandton City and various business sites, making it a convenient choice for those attending conferences and business meetings. The hotel features a convention center, meeting rooms and a well-maintained business center that caters to diverse business needs.
The business facilities are highly functional with fast and free WiFi, although some reviews noted that the WiFi could be inconsistent. Additionally, the inclusive breakfast option is a valuable perk for those on tight schedules. The rooms are clean and comfortable, meeting the expectations of a three-star hotel.
While some reviewers felt that the hotel might not focus primarily on business travelers anymore, the extensive offerings for business make it a commendable choice for professional trips. Overall, Garden Court Sandton City provides efficient and reliable services for business stays with a convenient central location ideal for meetings and business-related activities.
Accessible
Garden Court Sandton City is noted for its accessibility, making it an ideal choice for guests with disabilities. The hotel's location is highly convenient, being within walking distance to key destinations like the Sandton Convention Centre and Mandela Square. This proximity, along with accessible public transport options, adds to the ease of reaching various attractions.
The hotel is generally wheelchair friendly with accessible parking spaces and easy access to the mall and staircases. Staff services are also highlighted for their accessibility and comprehensive support, ensuring a comfortable stay for all guests. The availability of an excellent breakfast further enhances the experience. However, it's worth noting that the lack of USB charging ports might be a minor inconvenience. Despite this, the overall ease of access and convenience provided make Garden Court Sandton City a commendable option for travelers with specific accessibility needs.
Outdoor Pool
The outdoor pool at Garden Court Sandton City has been widely admired by guests for its delightful surroundings and exceptional service. The pool area is often described as clean and well-maintained, providing a pleasant and refreshing retreat. Nestled in a nicely kept garden, the poolside environment enhances the overall experience, making it an inviting spot for relaxation. In addition to its aesthetic appeal, guests appreciate the consistent cleanliness of the pool. An available outdoor pool adds a valuable amenity, contributing positively to the accommodation's offerings. While there have been suggestions to heat the pool, the overall feedback regarding the pool area remains largely positive.
Yes, Garden Court Sandton City has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Garden Court Sandton City.
No, Garden Court Sandton City doesn't allow dogs.
Yes, parking facilities are available at Garden Court Sandton City.