Hyatt House Johannesburg, Sandton
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Summary of reviewsHyatt House Johannesburg, Sandton is highly recommended for its prime location, offering easy access to Sandton’s bustling area, nearby shops and major attractions like Sandton Mall and Nelson Mandela Square. The hotel's central yet tranquil setting provides a safe and convenient environment for business or leisure travelers, augmented by excellent accessibility to highways and secure surroundings.
Guests commend the hotel’s breakfast for its quality and variety, especially the Halaal-certified options, although there are calls for more variety and improvements in food temperature. Dinner experiences are mixed with high praise for specific menu items like the crispy chicken burger, but some concerns about limited options and slow service remain. The restaurant’s Halaal-friendly offering is a strong point.
The rooms at Hyatt House are spacious, clean and well-equipped, featuring modern decor and functional amenities, making them ideal for families. Comfort and cleanliness are notable, although occasional issues with room size and readiness upon check-in are mentioned. Generally, the rooms provide a modern, comfortable stay.
Cleanliness throughout the hotel is consistently praised with the property described as exceptionally tidy and modern. Any minor lapses in housekeeping are overshadowed by the generally high standards upheld.
The staff receives high marks for their friendliness, professionalism and willingness to accommodate guests’ needs. Notable staff members enhance the overall experience, contributing to the hotel's welcoming atmosphere.
WiFi connectivity is adequate but could be improved with some guests experiencing intermittent issues. The gym receives positive reviews for its equipment and cleanliness, adding value to guests' stays. The outdoor pool is appreciated for its aesthetic appeal, though some guests wish it were heated.
Parking is secure and convenient, appreciated by guests for ease of access and ample space. Families find the hotel particularly accommodating with spacious rooms and family-friendly amenities drawing positive feedback. The beds, while generally comfortable, have some room for improvement in terms of size and linen quality.
Overall, Hyatt House Johannesburg, Sandton offers a luxurious, modern stay with exceptional staff service, making it a highly recommended choice for travelers.
Categories
Guests commend the hotel’s breakfast for its quality and variety, especially the Halaal-certified options, although there are calls for more variety and improvements in food temperature. Dinner experiences are mixed with high praise for specific menu items like the crispy chicken burger, but some concerns about limited options and slow service remain. The restaurant’s Halaal-friendly offering is a strong point.
The rooms at Hyatt House are spacious, clean and well-equipped, featuring modern decor and functional amenities, making them ideal for families. Comfort and cleanliness are notable, although occasional issues with room size and readiness upon check-in are mentioned. Generally, the rooms provide a modern, comfortable stay.
Cleanliness throughout the hotel is consistently praised with the property described as exceptionally tidy and modern. Any minor lapses in housekeeping are overshadowed by the generally high standards upheld.
The staff receives high marks for their friendliness, professionalism and willingness to accommodate guests’ needs. Notable staff members enhance the overall experience, contributing to the hotel's welcoming atmosphere.
WiFi connectivity is adequate but could be improved with some guests experiencing intermittent issues. The gym receives positive reviews for its equipment and cleanliness, adding value to guests' stays. The outdoor pool is appreciated for its aesthetic appeal, though some guests wish it were heated.
Parking is secure and convenient, appreciated by guests for ease of access and ample space. Families find the hotel particularly accommodating with spacious rooms and family-friendly amenities drawing positive feedback. The beds, while generally comfortable, have some room for improvement in terms of size and linen quality.
Overall, Hyatt House Johannesburg, Sandton offers a luxurious, modern stay with exceptional staff service, making it a highly recommended choice for travelers.
Hotel Taking Steps Towards Sustainability
Hyatt House Johannesburg, Sandton is part of a brand that focuses on guest well-being and offers apartment-style living with amenities, which can contribute to reduced environmental impact compared to traditional hotel stays.
Hotel with Swimming Pool
Hyatt House Johannesburg, Sandton offers an outdoor swimming pool. The hotel provides apartment-style accommodation with convenient amenities, suitable for extended stays and families.
Outdoor Pool
Business Hotel
Provides business travelers with modern amenities and services, including meeting spaces. Its location in Sandton offers easy access to corporate offices and business hubs.
Hotel with Gym
This hotel provides a fitness center for guests looking to maintain their workout routine. The inclusion of fitness amenities enhances the overall guest experience.
Hotel for Yoga
Offering modern amenities and fitness facilities, this property provides spaces that could accommodate personal yoga practice or potentially small group wellness sessions.
4-Star Hotel
This hotel is located in Sandton and provides comfortable accommodations. It offers amenities suitable for extended stays and is well-regarded for its service and facilities. The hotel is ideal for both business and leisure travelers.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Hotel with Outdoor Pool
Guest Reviews
Hyatt House Johannesburg, Sandton boasts a prime location that appeals to a wide array of travelers, especially those who need to be within close proximity to the bustling Sandton area. Guests commend the hotel for being centrally situated, making it convenient for accessing nearby shops and major attractions such as Sandton Mall and Nelson Mandela Square. Despite being central, the hotel offers a tranquil environment that feels safe and is perfect for those looking to explore or conduct business in Sandton.
Many reviewers highlight the hotel’s excellent accessibility to highways, providing quick routes to Sandton and Rosebank, which is particularly beneficial for those on work trips or short stays. The location is also praised for its residential appeal while remaining close to key points of interest.
Safety and convenience are consistently noted with guests appreciating the secure surroundings and the ease of using services such as Uber. The hotel’s location is not only ideal for practical needs but also contributes to an enjoyable and stress-free experience, whether for business or leisure.
The tranquility of the area, along with the great facilities and welcoming staff, enhances the overall experience, making Hyatt House Johannesburg, Sandton a highly recommended hotel for anyone visiting the area.
The breakfast at Hyatt House Johannesburg, Sandton consistently receives high praise from guests for its quality and variety. Described frequently as amazing, great, superb and delicious, the breakfast offerings leave a strong positive impression. The hotel’s Halaal-certified breakfast is highlighted as a notable feature, welcoming guests with dietary restrictions. Many guests appreciate the buffet style with its wide variety, while several applaud the balance and adequacy of the offerings. Complimentary mentions emphasize the delicious breakfast with a nice terrace as a delightful experience.
Yet, the breakfast experience is not universally perfect. Some guests note that the options can be limited and repetitive, calling for more variety and improvement. Complaints about food temperature, such as cold sandwiches and watery eggs, indicate occasional inconsistencies in quality. Despite these few critiques, the overwhelming sentiment leans towards satisfaction with the hotel's morning offerings, making it a notable aspect of a stay at this property.
The dining experience at Hyatt House Johannesburg, Sandton offers a mixed bag of impressions. Several guests praised the food, noting that the restaurant meals are exceptionally good with some describing the food as delicious and divine. Specific dishes like the crispy chicken burger and wraps received commendations, making them stand-out options for visitors. The fact that the restaurant is Halaal-friendly also added a positive note for many diners.
However, there were notable concerns. The limited menu, especially for dinner, was frequently mentioned, as was the slow service. Some guests found the quality of dinner disappointing and overly priced with the food lacking taste on occasion. The absence of alcohol service at the table, as well as basic amenities like toothpicks, detracted from the dining experience for some.
Despite these shortcomings, the overall sentiment suggests that there are certain high points in the restaurant's offerings, making it worth a try, especially for those who appreciate Halaal cuisine or specific menu items like the crispy chicken burger.
Guests of Hyatt House Johannesburg, Sandton have had much to say about the hotel's rooms. Generally, reviewers found the rooms to be spacious, clean and comfortable with modern decor and amenities that facilitated a luxurious stay. Many guests appreciated the fully equipped kitchenettes and the modern touches in the furniture and finishes. The suites, including the family suites, were particularly noted for their spaciousness. Cleanliness was a consistent highlight with many guests describing the rooms as exceptionally clean and well-maintained.
Several reviews praised the comfortable beds and noted that the rooms had everything needed for a relaxing stay. The hotel rooms were described as cozy, well-arranged and highly suitable for families due to interconnecting rooms providing spacious accommodation. Notably, the king studios and other room varieties received compliments for being well equipped and comfortable.
However, there were occasional drawbacks mentioned. A few guests felt that the rooms were smaller than anticipated and some mentioned issues with cleanliness and room readiness upon check-in. Noise from the ground floor, certain missing amenities and problems with booking the preferred room types were minor but recurring issues in some reviews.
Despite these few criticisms, Hyatt House Johannesburg, Sandton generally received positive feedback for its modern design, functional amenities and overall comfort, making it a solid choice for travelers looking for a contemporary and well-maintained place to stay in Johannesburg.
Guests staying at Hyatt House Johannesburg, Sandton have expressed varied opinions about the beds with a mix of positive and negative feedback. Many reviewers noted that the beds were very comfortable, helping them have a restful sleep. Descriptions like super comfortable bed and comfortable bed were common, indicating a generally positive perception of bed comfort for several guests. In addition, pillows were frequently praised for their comfort, contributing positively to the overall sleeping experience.
However, some guests found the beds to be small and soft, which detracted from their comfort. There were mentions of the bed being a bit hard or even uncomfortable on various occasions. Additionally, issues with bed linens and cleanliness cropped up with some guests highlighting stained and dirty linen or an improper fit of sheets on the beds. The size of the beds also seemed to be a concern with some reviewers pointing out that the beds were not as large as they expected with no king size options available.
Despite these mixed reviews, the general consensus tilts towards the beds being comfortable, although there's clearly room for improvement regarding bed size and the quality of linens used.
Hyatt House Johannesburg, Sandton is consistently praised for its exceptional cleanliness, which guests frequently highlight as a standout feature. The hotel is described as extremely clean and neat with both the rooms and the facilities regularly noted for their tidy appearance. Many reviews commend the modern and welcoming atmosphere, underpinned by the spotless condition of the premises.
The property's amenities also received positive feedback with guests appreciating their cleanliness and good maintenance. The overall environment of the hotel is modern, beautifully decorated and secure, adding to the comfortable experience. Additionally, the hotel’s operational efficiency during load shedding, thanks to a functional generator, has been well-received by guests.
However, some areas for improvement were noted, such as inconsistencies in housekeeping services and occasional issues with air conditioning. Despite these minor lapses, guests generally found their stay to be pleasant and up to their cleanliness standards, making it a reliable choice for travelers prioritizing hygiene and comfort.
Hyatt House Johannesburg, Sandton, has received consistently high praise for its staff, who are frequently described as friendly, helpful and accommodating. Guests report that the team is not only incredibly cordial but also informative and professional, adding to the overall pleasant experience. Noteworthy mentions highlight staff members like Nelson and Rahoul, who have left a significant positive impression on visitors.
The hotel’s reception is frequently commended for its welcoming and efficient service with many noting the staff’s readiness to assist and go the extra mile. From the front desk to the restaurant and concierge, guests emphasize the excellent customer service they receive throughout their stay.
The staff’s efforts to accommodate specific needs, such as packing breakfasts for guests with early appointments, contribute to the sense of thoughtful, personalized service. Despite a handful of less favorable comments, the overwhelmingly positive feedback underscores the exceptional level of care and friendliness that define the Hyatt House Johannesburg, Sandton experience.
The combination of professional and warm service from every department ensures guests feel well-supported and genuinely welcomed, making their stay at the hotel truly memorable.
The WiFi experience at Hyatt House Johannesburg, Sandton presents a mixed bag for guests. Many have praised the connectivity, describing it as excellent and very good, meeting their needs across the property. However, there are frequent mentions of instability with several guests reporting intermittent connection issues or a complete lack of internet during their stay. Some guests found the WiFi terribly slow, which affected their ability to communicate with the front desk. Despite these challenges, the hotel offers WiFi availability throughout the premises, albeit with varying levels of reliability.
The gym at Hyatt House Johannesburg, Sandton has garnered positive remarks from guests, highlighting its well-equipped and clean facilities. Reviewers have described it as top class, fantastic and a definite extra bonus during their stay. There is an appreciation for the variety of gym equipment available, contributing to its consistent rating as a nice and decent fitness space. Overall, the gym appears to provide a satisfactory and enjoyable workout experience for hotel guests.
The pool at Hyatt House Johannesburg, Sandton has received mixed feedback from guests. Many praised the pool as lovely and beautiful, describing it as top-notch and stored amazing. The pool area is noted for having a nice bar and being situated in a large outdoor space. However, some reviews mentioned that the pool is smaller than advertised and exposed with its location near a parking area. The pool could benefit from heating, as its cold temperature was a point of dissatisfaction for some guests. Despite this, the overall sentiment highlights the pool's aesthetic appeal and pleasant setting.
Hyatt House Johannesburg in Sandton offers a reassuringly secure parking experience for guests. The parking spaces are noted for their size and safety, including safe underground options. Guests find ample free parking close to the property with easy access. Despite some mentions of no parking on-site, the nearby parking proved to be convenient and plentiful, ensuring a hassle-free experience.
The Hyatt House in Johannesburg, Sandton receives high praise from families for its family-friendly amenities and atmosphere. Families frequently mentioned the large, comfortable and well-equipped rooms, including interconnected and family-sized suites, that cater perfectly to both parents and children. The spacious apartments and rooms with kitchenettes provide the necessary comforts for longer stays, making it ideal for families of four or more.
The hotel's grounds feature family-friendly spaces, like a treehouse that captures the imaginations of younger visitors. Parents can feel at ease with secure parking and safe environments within the hotel. Specific mentions of a fantastic team, especially staff member Nelson, highlight the exceptional service that makes family stays more pleasant.
While the options for kids' specific food items like pancakes or crumpets could be improved, families seem generally satisfied with the amenities provided. Many plan to return, noting a great family atmosphere and seamless accommodations that make family travel enjoyable and hassle-free. The Hyatt House stands out as a superb option for families visiting Johannesburg.
Hyatt House Johannesburg, Sandton receives commendable feedback for its four-star rating, offering luxury, modernity and style in its facilities and decor. The hotel is often highlighted for its fantastic, superb service, maintaining an excellent four-star standard. Guests frequently mention great quality and overall impressive value for money. While some note the absence of amenities like bathrobes, slippers, disposable items and hairdryers, the hotel's positive attributes typically outweigh these minor shortcomings. Despite an isolated issue with billing, which was resolved, the hotel generally comes highly recommended as a great place to stay in Sandton.
The outdoor pool area at the Hyatt House Johannesburg, Sandton receives significant praise from guests. Mentioned frequently, the swimming pool is highlighted as a notable feature of the hotel. Several reviews commend the pleasant atmosphere of the pool and bar area, describing it as really nice. While a few guests commented on the desire for a heated pool, overall, the pool's presence adds to the hotel's appeal, contributing to a pleasant stay experience.
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Location
Many reviewers highlight the hotel’s excellent accessibility to highways, providing quick routes to Sandton and Rosebank, which is particularly beneficial for those on work trips or short stays. The location is also praised for its residential appeal while remaining close to key points of interest.
Safety and convenience are consistently noted with guests appreciating the secure surroundings and the ease of using services such as Uber. The hotel’s location is not only ideal for practical needs but also contributes to an enjoyable and stress-free experience, whether for business or leisure.
The tranquility of the area, along with the great facilities and welcoming staff, enhances the overall experience, making Hyatt House Johannesburg, Sandton a highly recommended hotel for anyone visiting the area.
Breakfast
Yet, the breakfast experience is not universally perfect. Some guests note that the options can be limited and repetitive, calling for more variety and improvement. Complaints about food temperature, such as cold sandwiches and watery eggs, indicate occasional inconsistencies in quality. Despite these few critiques, the overwhelming sentiment leans towards satisfaction with the hotel's morning offerings, making it a notable aspect of a stay at this property.
Dinner
However, there were notable concerns. The limited menu, especially for dinner, was frequently mentioned, as was the slow service. Some guests found the quality of dinner disappointing and overly priced with the food lacking taste on occasion. The absence of alcohol service at the table, as well as basic amenities like toothpicks, detracted from the dining experience for some.
Despite these shortcomings, the overall sentiment suggests that there are certain high points in the restaurant's offerings, making it worth a try, especially for those who appreciate Halaal cuisine or specific menu items like the crispy chicken burger.
Rooms
Several reviews praised the comfortable beds and noted that the rooms had everything needed for a relaxing stay. The hotel rooms were described as cozy, well-arranged and highly suitable for families due to interconnecting rooms providing spacious accommodation. Notably, the king studios and other room varieties received compliments for being well equipped and comfortable.
However, there were occasional drawbacks mentioned. A few guests felt that the rooms were smaller than anticipated and some mentioned issues with cleanliness and room readiness upon check-in. Noise from the ground floor, certain missing amenities and problems with booking the preferred room types were minor but recurring issues in some reviews.
Despite these few criticisms, Hyatt House Johannesburg, Sandton generally received positive feedback for its modern design, functional amenities and overall comfort, making it a solid choice for travelers looking for a contemporary and well-maintained place to stay in Johannesburg.
Beds
However, some guests found the beds to be small and soft, which detracted from their comfort. There were mentions of the bed being a bit hard or even uncomfortable on various occasions. Additionally, issues with bed linens and cleanliness cropped up with some guests highlighting stained and dirty linen or an improper fit of sheets on the beds. The size of the beds also seemed to be a concern with some reviewers pointing out that the beds were not as large as they expected with no king size options available.
Despite these mixed reviews, the general consensus tilts towards the beds being comfortable, although there's clearly room for improvement regarding bed size and the quality of linens used.
Cleanliness
The property's amenities also received positive feedback with guests appreciating their cleanliness and good maintenance. The overall environment of the hotel is modern, beautifully decorated and secure, adding to the comfortable experience. Additionally, the hotel’s operational efficiency during load shedding, thanks to a functional generator, has been well-received by guests.
However, some areas for improvement were noted, such as inconsistencies in housekeeping services and occasional issues with air conditioning. Despite these minor lapses, guests generally found their stay to be pleasant and up to their cleanliness standards, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The hotel’s reception is frequently commended for its welcoming and efficient service with many noting the staff’s readiness to assist and go the extra mile. From the front desk to the restaurant and concierge, guests emphasize the excellent customer service they receive throughout their stay.
The staff’s efforts to accommodate specific needs, such as packing breakfasts for guests with early appointments, contribute to the sense of thoughtful, personalized service. Despite a handful of less favorable comments, the overwhelmingly positive feedback underscores the exceptional level of care and friendliness that define the Hyatt House Johannesburg, Sandton experience.
The combination of professional and warm service from every department ensures guests feel well-supported and genuinely welcomed, making their stay at the hotel truly memorable.
Wi-Fi
Gym
Pool
Parking
Family
The hotel's grounds feature family-friendly spaces, like a treehouse that captures the imaginations of younger visitors. Parents can feel at ease with secure parking and safe environments within the hotel. Specific mentions of a fantastic team, especially staff member Nelson, highlight the exceptional service that makes family stays more pleasant.
While the options for kids' specific food items like pancakes or crumpets could be improved, families seem generally satisfied with the amenities provided. Many plan to return, noting a great family atmosphere and seamless accommodations that make family travel enjoyable and hassle-free. The Hyatt House stands out as a superb option for families visiting Johannesburg.
4 Star
Outdoor Pool
Yes, Hyatt House Johannesburg, Sandton has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt House Johannesburg, Sandton.
No, Hyatt House Johannesburg, Sandton doesn't allow dogs.
Yes, parking facilities are available at Hyatt House Johannesburg, Sandton.
Yes, Hyatt House Johannesburg, Sandton has a gym.
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