Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
Johannesburg
-26.13202000,
28.06641500
,
Whitely Street; Melrose Arch Precinct; Melrose Arch
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Summary of reviewsProtea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch receives significant acclaim for its prime location within the vibrant Melrose Arch complex. Guests frequently appreciate the safe, gated environment brimming with restaurants, bars, shops and clubs, making it an ideal spot for dining and entertainment. Its accessibility and proximity to amenities are widely praised with favorable comments extending to the hotel's cleanliness, friendly staff and enjoyable breakfast offerings, enhancing its overall appeal.
The breakfast at the hotel is a standout feature, consistently earning high praise for its excellent selection and quality. Guests commend the extensive spread of food and drinks, describing it as rich, tasty and superb. The attentive staff, particularly hosts like Thuso, enhance the experience with their positive demeanor. Although some guests noted drawbacks such as the high cost and occasional cold food, the general consensus views the breakfast as exceptional and an enjoyable part of their stay.
Rooms at the hotel are commonly described as clean, comfortable and spacious, featuring a modern and well-kept aesthetic. Guests appreciate the efficient room service and the comfortable bathrooms and showers. While there are occasional mentions of issues like bad smells or malfunctioning equipment, the majority of guests are satisfied with the pleasant and tidy conditions, spacious layouts and lovely views, ensuring an enjoyable stay.
Cleanliness is a strong point with guests frequently praising the hotel's spotless environment, from rooms to common areas. Reviews often highlight the neat, fresh and relaxing atmosphere, contributing to overall comfort. Despite rare reports of cleanliness lapses and poorly maintained equipment, the hotel's commitment to high standards is evident, making it a dependable choice for travelers.
The staff at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch are consistently lauded for their friendliness, professionalism and helpfulness. Guests often highlight the team’s attentiveness, pleasant demeanor and excellent customer service, which makes for memorable stays. Despite occasional remarks about disorganization and some less friendly reception staff, the overall sentiment is overwhelmingly positive with guests appreciating the friendly and efficient atmosphere, excellent restaurant service and accommodating responses to special requests. The fantastic location and accessible amenities further enhance the guest experience at this hotel.
Categories
The breakfast at the hotel is a standout feature, consistently earning high praise for its excellent selection and quality. Guests commend the extensive spread of food and drinks, describing it as rich, tasty and superb. The attentive staff, particularly hosts like Thuso, enhance the experience with their positive demeanor. Although some guests noted drawbacks such as the high cost and occasional cold food, the general consensus views the breakfast as exceptional and an enjoyable part of their stay.
Rooms at the hotel are commonly described as clean, comfortable and spacious, featuring a modern and well-kept aesthetic. Guests appreciate the efficient room service and the comfortable bathrooms and showers. While there are occasional mentions of issues like bad smells or malfunctioning equipment, the majority of guests are satisfied with the pleasant and tidy conditions, spacious layouts and lovely views, ensuring an enjoyable stay.
Cleanliness is a strong point with guests frequently praising the hotel's spotless environment, from rooms to common areas. Reviews often highlight the neat, fresh and relaxing atmosphere, contributing to overall comfort. Despite rare reports of cleanliness lapses and poorly maintained equipment, the hotel's commitment to high standards is evident, making it a dependable choice for travelers.
The staff at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch are consistently lauded for their friendliness, professionalism and helpfulness. Guests often highlight the team’s attentiveness, pleasant demeanor and excellent customer service, which makes for memorable stays. Despite occasional remarks about disorganization and some less friendly reception staff, the overall sentiment is overwhelmingly positive with guests appreciating the friendly and efficient atmosphere, excellent restaurant service and accommodating responses to special requests. The fantastic location and accessible amenities further enhance the guest experience at this hotel.
Family Friendly Hotel
This hotel offers a unique and trendy experience. It is located in Melrose Arch and provides a vibrant atmosphere for families.
Hotel near Nightlife Spots
Located in Melrose Arch, this hotel offers immediate access to a variety of restaurants, bars, and shops within a secure, gated area. The hotel itself features two bars and an outdoor pool, providing options for on-site entertainment and relaxation.
Hotel with Swimming Pool
This hotel features a lively outdoor pool area. Protea Hotel Fire & Ice! provides a trendy and social atmosphere, ideal for guests looking for a vibrant poolside scene.
Outdoor Pool
Business Hotel
Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch provides a trendy and modern environment with functional business facilities. It features stylish meeting rooms, high-speed internet, and a vibrant atmosphere conducive to creative thinking. Its location in Melrose Arch offers easy access to entertainment and dining options.
Hotel with Parking
This hotel offers parking and is located in Melrose Arch. The combination of location and parking makes it a convenient choice.
Accessible Hotel
Part of the Marriott Protea brand, this hotel is expected to offer accessible rooms and features, consistent with the brand's standards, although specific details were not found.
4-Star Hotel
Known for its trendy and vibrant atmosphere, this hotel offers a unique experience with its stylish design and lively social scene. It's a popular choice for younger travelers and those seeking a fun and energetic environment.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Nestled in the vibrant Melrose Arch complex, Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch boasts an impressive location that garners much praise from its guests. Positioned in a safe and gated area, the hotel is surrounded by an array of restaurants, bars, shops and clubs, making it a convenient spot for both dining and entertainment. Guests consistently highlight the excellent and central location, noting its accessibility and proximity to amenities. The favorable comments extend to the hotel's cleanliness, friendly and professional staff and enjoyable breakfast offerings, further enhancing the overall convenience and appeal of staying at this beautifully situated establishment.
At Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, the breakfast experience consistently earns high praise from guests. Many reviews highlight the excellent selection and vast variety available, describing it as rich, tasty and superb. The buffet breakfast impresses with its extensive spread of food and drinks, making it a standout feature of the hotel.
Guests frequently commend the quality of the food with several mentioning it as a very enjoyable part of their stay. The service also receives accolades with particular praise for attentive and caring hosts like Thuso, who enhance the breakfast experience with their positive demeanor.
While most reviews are overwhelmingly positive, a few guests noted some drawbacks, such as the breakfast not being included in the room rate and its relatively high cost. There were occasional mentions of breakfast being cold and not up to expectations. However, the general consensus is that breakfast at this hotel is a highlight with many describing it as exceptional and never disappointing.
Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is frequently praised for its rooms, where the decor and ambience stand out as notable features. Guests often describe the rooms as clean, comfortable and spacious, appreciating the modern and well-kept aesthetic. Many found the room service to be efficient and enjoyed the delicious food. The bathrooms and showers are also highlighted as very nice and comfortable additions to the rooms.
However, there were occasional mentions of issues such as rooms with a bad smell and some instances where rooms didn’t meet expectations, whether through a malfunctioning aircon or a sense of a low-budget feel. Despite these setbacks, the majority of guests seemed satisfied with the pleasant, neat and tidy conditions of the rooms. Overall, the spacious layouts and lovely views are complemented by cleanliness and comfort, making the stay enjoyable for most.
Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch receives high marks for cleanliness and comfort. Guests frequently highlight the hotel's cleanliness, noting that everything from the rooms to common areas is neat, clean and fresh. Many reviews describe the environment as clean and relaxing, contributing to an overall comfortable stay. A consistent mention of spotlessly clean rooms underscores the hotel's commitment to maintaining high standards. The decor also gets a nod alongside cleanliness, creating a pleasing aesthetic for guests. However, there are isolated incidents where cleanliness was less than satisfactory with some guests mentioning issues like malfunctioning equipment and poorly maintained curtains. Despite these occasional lapses, the majority of reviews reflect a positive experience regarding the hotel's cleanliness and comfort, making it a dependable choice for travelers.
The staff at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is consistently praised for their friendliness, professionalism and helpfulness. Guests often highlight how attentive, pleasant and informed the team is, making stays memorable through excellent customer service. The management is also noted for being good and the overall environment feels safe due to its location within a gated business park. Although there were occasional remarks about disorganization and some less friendly reception staff, the general sentiment remains very positive, emphasizing an extremely friendly and efficient atmosphere. Specific mentions include excellent service in the restaurant and accommodating responses to special requests like quieter rooms. Guests appreciate the fantastic location with accessible amenities, which further enhances their experience at the hotel.
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Location
Breakfast
Guests frequently commend the quality of the food with several mentioning it as a very enjoyable part of their stay. The service also receives accolades with particular praise for attentive and caring hosts like Thuso, who enhance the breakfast experience with their positive demeanor.
While most reviews are overwhelmingly positive, a few guests noted some drawbacks, such as the breakfast not being included in the room rate and its relatively high cost. There were occasional mentions of breakfast being cold and not up to expectations. However, the general consensus is that breakfast at this hotel is a highlight with many describing it as exceptional and never disappointing.
Rooms
However, there were occasional mentions of issues such as rooms with a bad smell and some instances where rooms didn’t meet expectations, whether through a malfunctioning aircon or a sense of a low-budget feel. Despite these setbacks, the majority of guests seemed satisfied with the pleasant, neat and tidy conditions of the rooms. Overall, the spacious layouts and lovely views are complemented by cleanliness and comfort, making the stay enjoyable for most.
Cleanliness
Staff
Yes, Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch.
No, Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch.
Yes, Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch has a gym.
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