Joliet, 1750 McDonough Street41.51539,-88.122721(Show on Map)
5.7
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesThu, 25 Jun - Fri, 26 Jun25 Jun - 26 Jun
1 Room2 Guests
Info
Summary of reviews
Red Roof Inn Chicago - Joliet offers a convenient location close to main highways and various dining options, making it an accessible and practical choice for travelers seeking a quick stopover. The central setting in Joliet, combined with ample parking and friendly staff, enhances the overall convenience and ease of stay. Guests particularly appreciate the smooth and welcoming check-in process, consistently staffed by attentive and helpful personnel who contribute positively to the overall experience.
The rooms, while spacious and convenient in size, present a mixed scenario. The beds receive varied feedback with some guests finding them quite comfortable and others experiencing discomfort due to issues like hardness and reported bed bugs. Cleanliness in the rooms, though satisfactory to some, is frequently cited as problematic with complaints about mold, water damage, stained towels and lingering odors. These cleanliness issues extend to the overall hotel environment, which some guests describe as run-down with dirty carpets and visible trash.
Despite these drawbacks, the staff at Red Roof Inn Chicago - Joliet stands out for their friendliness and efficiency, going above and beyond to accommodate guest needs. Their pleasant demeanor and willingness to help significantly enhance guest satisfaction, balancing some of the hotel’s less favorable aspects. For travelers on a budget, the hotel's advantageous location and the warm, helpful staff may outweigh the noted compromises in cleanliness and comfort.
Categories
Dog Friendly
Red Roof Inns are generally known for being pet-friendly.
EV charging stations
Accessible
Room Types
Superior King Room Smoke FreeFree Wi-Fi and a flat-screen cable TV are provided in this room, along with a microwave and fridge.
Please refer to the policies for extra adult charges.
Deluxe Room with Two Double Beds Smoke FreeFree Wi-Fi and a flat-screen cable TV are provided in this room, along with a microwave and fridge.
Please refer to the policies for extra adult charges.
Deluxe King Room Smoke FreeThe spacious double room provides air conditioning and a private entrance, as well as a private bathroom featuring a bath. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Room with Two Double Beds Disability Access Smoke FreeThe spacious double room provides air conditioning and a private entrance, as well as a private bathroom featuring a bath. This double room features heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Deluxe King Room Disability Access Smoke FreeThe spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
5.7
Rated
Review Summaries
Location
Located in a convenient spot close to the main highways and interstate, Red Roof Inn Chicago - Joliet provides easy access to various food options, gas stations and dining venues. The hotel's central location in Joliet makes it a suitable choice for travelers seeking a quick and comfortable stopover. Guests appreciate the plentiful parking and the overall cleanliness of the facilities. With its easy access to major routes, including the main highway and interstate, the hotel stands out as an ideal lodging option for those on the go. The friendly staff and effortless check-in process add to the positive experience of staying here.
Rooms
The reviews for Red Roof Inn Chicago - Joliet highlight several key aspects of the hotel's rooms. The beds are generally comfortable, which is appreciated by many guests, although some found them uncomfortable or oddly shaped. Cleanliness is a mixed bag; while some rooms are noted as very clean and well-decorated, others were reported as dirty with issues such as mold, fire or water damage and stained towels. The spaciousness of the rooms and their convenient size are notable positives. However, issues with room odors, both from cleaning products and other sources, were cited as causing discomfort. Despite some criticisms, the hotel’s proximity to stores and gas stations is a convenient perk for travelers. Overall, the quality of the rooms appears to be inconsistent with both satisfactory and concerning elements depending on the specific room and guest experience.
Beds
The beds at Red Roof Inn Chicago - Joliet have received mixed feedback from guests. Some travelers found the beds comfortable with a few highlighting them as among the best they've experienced on their road trip. The hotel also boasts good beds according to some positive reviews. Additionally, the rooms were noted to be clean and well-decorated by certain guests, adding to the overall pleasant experience.
However, there are significant concerns regarding the beds' quality and maintenance. Several guests reported uncomfortable, hard and worn-out beds. Issues such as bed bugs, squeaky frames and beds that were not freshly made, bearing stains and other unsanitary conditions, have been mentioned. The discomfort is compounded by outdated room fixtures and a lingering bad smell, despite it being a non-smoking environment. For the budget-conscious traveler, these drawbacks might be tolerable considering the price and location, but there are notable compromises in comfort and cleanliness.
Cleanliness
The Red Roof Inn Chicago - Joliet presents a mixed picture when it comes to cleanliness. While some guests report the hotel as clean and comfortable for the price, many others cite significant cleanliness issues. Complaints range from minor annoyances like a strong cleaning smell to more concerning issues such as dirty towels, rusty bathtubs, broken furniture and dirty mirrors. Additionally, multiple reviews mention an unpleasant odor, likely from a spray intended to mask underlying issues. The overall condition of the hotel appears run-down with several reports highlighting stained sheets, dirty carpets and sticky floors. Grounds maintenance also seems lacking with visible trash and an unsightly appearance. Overall, the cleanliness at this hotel leaves much to be desired, detracting from the overall guest experience.
Staff
The guest reviews for the staff at Red Roof Inn Chicago - Joliet highlight a consistently positive experience. The reception staff is described as attentive, friendly and always willing to help with a smile. The front desk personnel are particularly noted for their efficiency and cordiality, ensuring smooth and quick check-ins, even after midnight. This courteous approach is mirrored in their willingness to accommodate specific guest requests, enhancing the overall guest satisfaction. Instances of staff members going the extra mile, such as moving their own car to fulfill a guest's preference, reflect their commitment to excellent service. However, there were a few isolated comments noting less than ideal interactions, including an instance where a staff member appeared more interested in a personal phone call than addressing a guest's question. Despite this, the prevalent sentiment is one of a well-organized and kind team contributing significantly to a pleasant and comfortable stay.
FAQ
No, Red Roof Inn Chicago - Joliet doesn't have any pool.
No, a spa isn't available at Red Roof Inn Chicago - Joliet.
Yes, Red Roof Inn Chicago - Joliet welcomes dogs.
No, parking facilities aren't available at Red Roof Inn Chicago - Joliet.
No, Red Roof Inn Chicago - Joliet doesn't have a gym.
