Petra Moon Hotel offers an exceptional experience steeped in positive reviews across various categories.
The hotel is lauded for its unbeatable location, situated mere steps from the Petra Visitor Centre, making it an ideal base for exploring the ancient city. Guests consistently appreciate the convenience of being able to reach the archaeological site within minutes. The superb positioning, complemented by breathtaking views and proximity to amenities, enhances the overall appeal.
The breakfast at Petra Moon Hotel receives high praise for its extensive and varied offerings, including continental and local dishes like fresh falafel and hummus. Guests delight in the made-to-order pancakes and omelettes, ample vegetarian choices and the packed breakfast boxes available for early excursions. The breakfast experience is frequently described as excellent with exceptional service and great value for money.
Dining at the hotel, particularly the rooftop buffet dinner, is highly recommended. Guests enjoy a wide selection of delicious and well-prepared dishes, all while taking in stunning views of Petra. The dining options cater to different tastes, combining traditional Jordanian and Western favorites and providing a memorable experience at reasonable prices.
The rooms at Petra Moon Hotel are consistently described as clean, comfortable and spacious, equipped with modern amenities and spectacular views from higher floors. Guests appreciate the attentive housekeeping, which ensures a pristine environment, contributing to the hotel's welcoming ambiance.
The staff's exceptional service stands out in guest reviews. Warm and attentive hospitality, exemplified by managers like Mr. Raja, Mr. Huthayfa and Mr. Khalil, as well as the diligent housekeeping and restaurant teams, significantly enhance the overall guest experience. Personal touches and problem-solving abilities are frequently highlighted.
Petra Moon Hotel offers a reliable and fast Wi-Fi experience appreciated by guests for both leisure and work purposes. The complimentary amenities such as free minibar, snacks and water upon arrival are also well-received.
The rooftop pool is a standout feature, offering a clean, relaxing retreat with panoramic views of Petra. Despite occasional crowding, the pool's ambiance and the addition of a jacuzzi make it a favorite spot for unwinding.
Parking at the hotel is highly convenient with free, ample and secure options. The provision of valet parking further adds to the ease of access for guests traveling by car.
Families find the hotel particularly accommodating with spacious family rooms and thoughtful extras like Mickey Mouse pancakes enhancing their stay. The location and family-friendly amenities make it an excellent choice for those visiting Petra with children.
Overall, Petra Moon Hotel is celebrated for its comfortable and clean beds, friendly and attentive staff, prime location, excellent dining experiences and thoughtful amenities, making it a highly recommended choice for travelers seeking a memorable stay near Petra.