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Summary of reviewsThe Holiday Inn Express - North Palm Beach and IHG Hotel is highly regarded for its prime location, offering guests convenient access to beautiful beaches, vibrant dining options, and shopping venues. Visitors appreciate the easy stroll to the ocean and local restaurants, enjoying a harmonious blend of leisure and comfort. The warmth of the hotel staff stands out, with team members like Jacob and Amanda noted for their exemplary customer service and friendly demeanor, contributing to an inviting atmosphere.
Guests frequently commend the hotel for its delightful breakfast offerings. Included in the stay, the breakfast features a wide variety of American favorites, such as omelets, pancakes, and cinnamon rolls, described as a satisfying start to the day. Despite the absence of waffles, the breakfast selection meets and often exceeds expectations, leaving guests eager to begin their beach day after a delightful meal.
Rooms at the hotel are spacious and clean, with modern amenities like Wi-Fi and balconies that promise relaxation. While certain older areas might require some refreshing, the majority of guests enjoy the comfortable and tidy environment, enriched by appealing decor and amenities. Cleanliness across the hotel is impressive, with guests highlighting the pristine condition of rooms and common spaces, supplemented by the attentive housekeeping staff.
The hotel's pool is a notable feature, appreciated for its size and maintenance. Guests enjoy the warm temperature and well-kept sunbathing areas, creating a relaxing environment for unwinding during their stay. Beds are generally comfortable, with many guests praising the quality linens and pillows, although there are a few remarks about firmness and the need for minor adjustments to meet individual preferences.
Overall, Holiday Inn Express - North Palm Beach and IHG Hotel is celebrated for its excellent location, inviting staff, delectable breakfast, and clean facilities, making it a preferred choice for a comfortable and enjoyable stay. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Standard RoomThis guestroom includes a microwave and a small refrigerator. A private bathroom is also provided.
Standard Double Room with Two Double BedsThis guestroom includes a microwave and a small refrigerator. A private bathroom is also provided.
Standard King RoomThis executive-level room features a microwave, a small refrigerator, and a private balcony. A sofa bed is also provided.
Superior Twin Room - Non-SmokingThis executive-level room features a microwave, a small refrigerator, and a private balcony.
King SuiteThis suite features a microwave, a small refrigerator, and a seating area with a sofa bed.
Double RoomThis guestroom includes a microwave and a small refrigerator. A private bathroom is also provided.
Standard Double Room with Two Double Beds and Pool ViewLocated poolside, this guestroom includes a microwave and a small refrigerator. A private bathroom is also provided.
Standard King Room with Roll-In Shower - Mobility AccessThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
King Room - Mobility Access Tub - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
King Suite - Disability AccessThe spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
King Suite with Disability Access and Bathtub - Non SmokingThe spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. Boasting a patio, this suite also features a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
King Suite with Balcony and Ocean ViewThe unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Nestled in a prime spot, the Holiday Inn Express North Palm Beach offers an enviable location that delights beach lovers and foodies alike. Just a short stroll from the pristine shores, guests rave about the easy access to the beach, making it ideal for those looking to enjoy sun-soaked days by the ocean. Its proximity to various restaurants and shops further enhances the stay, ensuring visitors can indulge in culinary delights and retail therapy within walking distance.
The area surrounding the hotel is praised for its vibrant atmosphere and convenience, with guests loving the abundance of excellent dining options, including grill bars that add a special touch to the local experience. The hotel's excellent staff and great parking facilities further contribute to a seamless stay.
Rooms offering balconies provide a pleasant retreat, allowing guests to soak in the ambiance after a day of exploring. With an impressive location complemented by attentive service and clean, beautiful nearby beaches, this hotel strikes a harmonious balance between leisure and comfort, making it a standout choice in North Palm Beach.
Breakfast
The breakfast at the Holiday Inn Express in North Palm Beach, an IHG Hotel, is a delightful start to the day. Guests consistently praise the hotel for offering a delicious breakfast that caters well to American standards. Included in the price of the stay, the complimentary breakfast features a wide array of options, ensuring there's something for everyone. Omelets, pancakes, cinnamon rolls, yogurt, and various juices are some of the popular items that receive high marks from visitors. The breakfast is described as very good, with some even calling it exquisite. While there may not be waffles, the overall quality and selection make for a satisfying morning meal. However, it's worth noting that the breakfast service ends at 10 AM on weekends and 9:30 AM during weekdays. The hotel's proximity to the beach further enhances the appeal of starting the day with its delicious breakfast offerings.
Rooms
Holiday Inn Express in North Palm Beach offers a mix of contemporary comfort and some aspects in need of a touch-up. Guests appreciate the spaciousness and comfort of the rooms, highlighting the cleanliness and appealing decor of those located in the newer parts of the hotel. Many rooms provide modern conveniences, such as included Wi-Fi and breakfast, alongside lovely amenities like balconies and executive suites, offering stunning views or additional space. While the layout of the hotel is generally well-received, some notes point to the need for refreshing certain older spots, with occasional issues surrounding cleanliness and maintenance. In general, many guests enjoy a tidy environment with well-functioning amenities, set close to the beach, promising a convenient and pleasant stay.
Beds
Guests at the Holiday Inn Express - North Palm Beach generally find the beds to be comfortable and of good quality, with some highlighting the first-rate bed and linens as a positive aspect. The bed's comfort level receives favorable comments, with several guests appreciating how well they slept. The pillows were noted to be better than those found in many other hotels, adding to the overall positive sleeping experience. However, there were some remarks about the beds being too hard for certain preferences and the mattresses being uncomfortable for some guests. Additionally, a few guests mentioned the beds as being quite narrow and a bit high, which might be inconvenient for short or older individuals. There were also occasional concerns about the bedsheets smelling slightly of smoke. Overall, while the bedding generally received praise for its quality, some aspects might require attention to meet varying guest preferences.
Cleanliness
The Holiday Inn Express in North Palm Beach delights guests with its impressive cleanliness and well-maintained facilities. From immaculate rooms featuring large beds to a consistently tidy environment, the hotel ensures a pleasant stay for all visitors. Spacious and organized, the accommodations not only meet but often exceed expectations, leaving guests satisfied with their choice of lodging. The staff enhances this positive experience, with particular praise given to the attentive housekeeping team that keeps rooms spotless. Moreover, the convenience of the hotel's location complements its cleanliness, providing a perfect blend of comfort and accessibility. While there is a mention of below-average housekeeping, the overall feedback focuses strongly on the hotel's cleanliness, efficient service, and the warm hospitality extended by the front desk staff, such as Amanda, who is recognized for her accommodating nature and assistance during check-in.
Staff
Holiday Inn Express - North Palm Beach and IHG Hotel has earned praise for its warm and welcoming staff, with numerous guests highlighting the friendliness and helpfulness of the team. Reception personnel are often noted for their kindness, creating a friendly atmosphere upon arrival. Jacob, in particular, stands out as an exemplary employee, impressing guests with his dedication and service.
Many visitors appreciate the courteous and attentive approach of the staff, noting their availability to assist with inquiries and needs. The positive interactions contribute to the overall hospitable environment of the hotel.
Despite some instances of customer service needing improvement at the front desk, the majority of guests have had favorable experiences, describing the staff as polite, informative, and committed to providing a pleasant stay. Overall, the staff at Holiday Inn Express - North Palm Beach plays a significant role in enhancing the guest experience with their helpfulness and kind hospitality.
Pool
The pool at the Holiday Inn Express - North Palm Beach, an IHG Hotel, receives a lot of positive attention from guests who appreciate its size and maintenance. Described frequently as very good, great, and amazing, it offers a pleasant swimming experience with its warm temperature and an ample number of sunbeds for relaxation. Guests often highlight the clean and well-kept environment, adding to the overall appeal. However, while most reviews emphasize the cleanliness and quality of the pool area, there are occasional mentions of areas that could benefit from more frequent cleaning. Overall, the pool stands out as a noteworthy feature of this hotel, offering an enjoyable place for guests to unwind.
Yes, Holiday Inn Express- North Palm Beach and IHG Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express- North Palm Beach and IHG Hotel.
Yes, Holiday Inn Express- North Palm Beach and IHG Hotel welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express- North Palm Beach and IHG Hotel.
Yes, Holiday Inn Express- North Palm Beach and IHG Hotel has a gym.