Step Inn - Kazbegi provides guests with an indoor heated pool, perfect for relaxing after exploring the surrounding mountain area. The hotel also includes a sauna, complementing the heated pool experience with additional wellness amenities.
Monte Hotel receives high praise for its picturesque location, nestled in an elevated setting that offers stunning views of snowy mountains and serene valleys. The hotel’s position provides easy access to ski lifts and hiking paths, making it an ideal retreat for couples, hikers and those seeking peace and tranquility. Despite some comments about its distance from central amenities, guests appreciate the beauty, tranquility and impressive vistas the location provides.
Breakfast at Monte Hotel is a standout feature, often described as delicious with a rich variety and elegant presentation. The buffet meets diverse dietary needs, including international items and halal food, although suggestions for greater vegetarian variety and better basics like milk and toast were noted. The dining experience extends to dinner, where the quality and taste of the food are frequently lauded. Guests enjoy dishes like chicken kebabs and local desserts in a comfortable setting with splendid views, although some noted slow service and limited options for children.
The hotel rooms are well-received for their cleanliness, modern design, comfortable beds and breathtaking mountain views. Most rooms are spacious and well-maintained, offering homely and cozy atmospheres with high-standard finishes. However, a few rooms are considered too small or basic and some lack adequate storage or become too hot in summer.
Monte Hotel excels in cleanliness with daily cleanings, neat and organized rooms and friendly housekeeping staff who ensure a pristine environment. This cleanliness extends to the public areas and is often highlighted as rivaling five-star standards.
The hotel's staff significantly enhance the guest experience with their friendly, professional and welcoming demeanor. Guests frequently commend staff members for going above and beyond to assist, creating a warm and pleasant atmosphere despite some feedback suggesting a need for consistency in friendliness and additional training for a few.
However, the hotel falls short in terms of internet connectivity with many guests reporting poor and unstable WiFi, especially in the rooms. Reliable internet is generally found in the reception area, which could be inconvenient for some.
The spa experience is mixed; it is appreciated for cleanliness and facilities like the sauna and steam room, but it also faces criticism for needing renovation and additional charges for certain amenities. The parking facilities, though free, are limited and guests often have to park along the road.
Monte Hotel is highlighted as family-friendly with amenities like children’s play areas and gaming rooms, making it suitable for family vacations. The comfort of the beds is generally positive with many guests enjoying a restful sleep, though some suggest upgrades to improve mattress and pillow quality.
Overall, Monte Hotel offers a charming and comfortable stay with an emphasis on cleanliness, friendly service and scenic views, although it could improve in areas like internet connectivity and dining variety.
Quadrum Hotel features an indoor heated pool as part of its spa area, which also includes hydromassage and sauna facilities. Guests can enjoy a warm swim and utilize the wellness amenities for relaxation with views of the surrounding landscape.