HOTEL MYSTAYS Kanazawa Castle

Kanazawa 36.57821800, 136.65241600 , Konohana 10-17 (Show on Map)
7.8
Good


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Summary of reviewsHOTEL MYSTAYS Kanazawa Castle garners positive reviews for various aspects of its offerings, primarily due to its excellent location, delicious dining options and friendly staff.

Located just a short walk from Kanazawa Station, the hotel provides exceptional convenience for travelers. Its proximity to the JR line and bus terminal facilitates easy access to the city's attractions and downtown areas. Visitors also benefit from the abundance of nearby restaurants and shops, making it perfect for both leisure and business travelers seeking easy navigation and accessible amenities.

The hotel's breakfast has been widely praised for its variety and quality. The buffet offers a mix of Asian, Western and local Kanazawa dishes, ensuring diverse culinary choices. Guests particularly enjoyed the local specialties and the breakfast was described as abundant and fresh, albeit a few noted limited options for vegetarians and vegans. The value for money and the luxurious presentation of the breakfast contribute to a positive dining experience. Likewise, the hotel's proximity to a diverse array of restaurants and convenience stores enhances the overall dining experience, offering guests a taste of local cuisine and various dining options.

Guest reviews indicate that the rooms at HOTEL MYSTAYS Kanazawa Castle are largely spacious, clean and well-equipped with necessary amenities. Many appreciated the comfortable bedding with some rooms featuring separate bath and toilet facilities, adding to the convenience. However, there are occasional mentions of inconsistency in room sizes and cleanliness with some guests reporting issues like dust and outdated room conditions. Public bath facilities and other amenities were generally well-received, contributing to a comfortable stay.

Cleanliness of the hotel receives mixed feedback; while many guests commend the overall hygiene and maintenance, some mentioned specific lapses such as dust and mold, indicating areas needing improvement.

The hotel staff consistently receive high praise for their exemplary service. Guests noted the friendly, polite and helpful nature of the personnel with the 24-hour reception ensuring guests' needs are promptly met. Specific instances of courteous and efficient service were frequently highlighted and the staff's positive attitude significantly enhanced guests' overall experience.

The free Wi-Fi service at the hotel provides good connectivity for most guests, though some experienced issues with reliability and found the sign-in process slightly inconvenient. Most found the beds to be comfortable and supportive, ensuring a restful sleep, despite occasional remarks about thin futons or mismatched bedding for larger groups.

As a three-star hotel, HOTEL MYSTAYS Kanazawa Castle offers commendable value with affordable rates and quality facilities. The relaxed check-out time is an added convenience and the clean, comfortable rooms and commendable front desk service make it a strong choice for budget-conscious travelers despite a few minor drawbacks.

Overall, HOTEL MYSTAYS Kanazawa Castle provides a solid, value-driven accommodation experience characterized by excellent location, welcoming staff and satisfactory amenities.
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Hotel with Parking
Hotel Mystays Kanazawa Castle provides self-parking options for guests, although these are subject to additional charges.

Cheap Hotel
This hotel combines affordability with convenience, located a short walk from Kanazawa Station. It offers spacious rooms and friendly service.

3-Star Hotel
Located near Kanazawa Castle, this hotel offers a blend of convenience and comfort. It provides essential amenities and is well-situated for exploring the historical sites of Kanazawa.

Hotel near Nightlife Spots

Room Types
Standard Double Room with Small Double Bed - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 1 bed.

Standard Double Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit has 1 bed.

Standard King Room - Non-Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.

Standard Twin Room - Annex - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Standard Twin Room - Annex - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Superior Twin Room - Annex - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.

Superior Twin Room - Annex - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Deluxe Twin Room - Annex - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit has 2 beds.

Hollywood Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Standard Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room features air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 2 beds.

Deluxe Twin Room - Non-Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Triple Room - Non-Smoking The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This triple room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 3 beds.

Annex Deluxe Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Room Selected at Check-In - Non-Smoking (No choice of bed preference) The twin/double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin/double room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 1 bed.

Standard Semi Double Room - Non-Smoking - Eco Plan - No Room Cleaning Service The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 1 bed.

Standard Double Room - Non-Smoking - Eco Plan - No Room Cleaning Service The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit has 1 bed.

Standard King Room - Non-Smoking - Eco Plan - No Room Cleaning Service The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 1 bed.

Hollywood Twin Room with City View - Non-Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 2 beds.

Standard Twin Room - Non-Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room offers air conditioning, a safe deposit box, an electric kettle, pajamas, as well as a flat-screen TV. The unit offers 2 beds.

Small Twin Room The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Standard Twin Room Annex - Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a safe deposit box, an electric kettle, pajamas and a flat-screen TV. The unit offers 2 beds.

Superior Twin Room Annex - Non-Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Superior Twin Room Annex - Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Deluxe Twin Room Annex - Non-Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Deluxe Twin Room Annex - Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 2 beds.

Deluxe Twin Room - Non-Smoking - Eco Plan - No Room Cleaning Service The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit offers 2 beds.

Deluxe Triple Room - Non-Smoking - Eco Plan - No Room Cleaning Service The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV, a safe deposit box, an electric kettle and pajamas. The unit has 3 beds.

Guest Reviews
7.8
Good
Location
HOTEL MYSTAYS Kanazawa Castle offers a highly convenient location for travelers, being strategically situated very close to Kanazawa Station. Guests repeatedly highlighted that the hotel is just a short walk—usually cited as 5 to 10 minutes—from the train station, making it extremely easy to navigate the city. The proximity to the JR line and bus terminal enhances accessibility to various attractions and downtown areas, allowing for seamless exploration of Kanazawa. Additionally, the surrounding area is filled with numerous restaurants and shops, adding to the convenience for visitors looking for dining and shopping options near their accommodation. The hotel’s location is particularly appreciated for its ease of transport and overall convenience, making it a solid choice for both leisure and business travelers.

Breakfast
Hotel MYSTAYS Kanazawa Castle offers a diverse and delicious breakfast experience that has garnered positive feedback from guests. The breakfast buffet features a wide variety of options, including both Asian and Western dishes, ensuring that guests with different tastes can find something to enjoy. Many guests particularly appreciated the inclusion of local Kanazawa specialties such as Kanazawa-style Oden and Jimono-ni.

The breakfast is frequently described as abundant and satisfying with several guests noting the luxurious presentation and the freshness of dishes such as freshly fried items. Although some found the selection a bit limited, most agreed that the flavors and quality were excellent. The inclusion of local cuisine, like grilled sweet potatoes, has also been highlighted as particularly delightful.

Guests have generally been pleased with the value for money, describing the breakfast as worth the price. The hotel's attention to detail, such as delivering part of the breakfast to the room or offering a luxurious spread, adds to the overall positive impression.

One area for improvement mentioned by some guests is the lack of coffee and the limited options for vegetarians and vegans. Additionally, there were occasional comments about long lines during the breakfast service. Despite these minor drawbacks, the consensus is that the breakfast at Hotel MYSTAYS Kanazawa Castle is delicious, varied and a great start to the day for those staying at the hotel.

Dinner
Hotel MYSTAYS Kanazawa Castle offers a culinary delight for its guests, thanks to its prime location near a variety of dining options. Just steps away, visitors can find the well-regarded Ryo restaurant and the nearby Taiga ramen shop, both celebrated for their delicious offerings. The area also features the famed Jom Seung ramen, known for its delectable flavors and Dahe noodle shop, which is conveniently located across the street.

For those who enjoy barbecue, a small yet delightful barbecue restaurant opens its doors downstairs in the evening, adding to the diverse food scene. Guests can also find a multitude of dining choices near Kanazawa Station, ensuring that there is something to suit every palate.

The local cuisine is not to be missed with traditional Japanese dishes such as Kanazawa Oden and Jibu-ni receiving high praise for their taste. The local specialty, Metta-jiru, truly showcases the unique food culture of Kanazawa and leaves a lasting impression on those who try it. For those preferring quick bites or convenience, nearby convenience stores provide additional options to satisfy hunger at any time. All in all, the rich variety of dining options around Hotel MYSTAYS Kanazawa Castle significantly enhances the dining experience for guests.

Rooms
Hotel MYSTAYS Kanazawa Castle offers a mixed experience when it comes to its rooms with a predominant focus on spaciousness and cleanliness. Many guests appreciated the large, comfortable rooms that were sufficient for families and groups, as well as the presence of necessary amenities. Some rooms even featured separate bath and toilet facilities, which were particularly praised for their spaciousness.

However, the room sizes varied significantly with some guests finding their accommodations cramped and less conducive to a comfortable stay. The cleanliness of the rooms also received mixed feedback; while many guests highlighted the rooms as clean and tidy, others noted issues such as dust and outdated room conditions.

The hotel's facilities, including a large public bath, were well-received, though a few guests experienced unpleasant smells from bathroom ventilation and minor maintenance issues like dusty areas and older furnishings. Rooms generally looked clean, modern and fully equipped, providing a pleasant stay for many, despite a few inconveniences such as lack of closet space and the need for some updates.

In summary, Hotel MYSTAYS Kanazawa Castle manages to provide a generally pleasant and comfortable experience with spacious, clean rooms and necessary amenities, although room sizes and conditions can be inconsistent. The presence of separate bath and toilet facilities in many rooms is a notable advantage, enhancing the convenience and overall guest satisfaction.

Beds
Guests at HOTEL MYSTAYS Kanazawa Castle generally found the beds to be comfortable and spacious. Many appreciated the softness and supportiveness of both the beds and pillows, often highlighting how well they slept and noted the right firmness of the mattresses. Several visitors mentioned the beds being large with some describing them as queen or king-size, which added to their overall comfort. The bedding, including futons in some rooms, was commonly mentioned as soft and comfortable.

However, there were a few remarks about issues such as dust on the back parts of the beds and occasional mismatches between the number of guests and available bedding. Some guests found the futons too thin and cold and there were a few negative comments on specific pillows causing discomfort. Nonetheless, the overall sentiment was positive with guests often praising the bed sizes and the provision of additional beds when necessary, ensuring a good night's rest.

Cleanliness
HOTEL MYSTAYS Kanazawa Castle has received varied feedback on its cleanliness from guests. Many have praised the hotel for its cleanliness, citing clean rooms and facilities with some even lauding the overall hygiene as great. The spacious rooms, availability of amenities and well-maintained atmosphere have also been positively noted, contributing to a comfortable stay. The large public bath and building’s atmosphere have also been appreciated for their cleanliness.

However, some guests noted issues with cleanliness. Problems such as dust around rooms, dirty sanitary boxes, mold in the bathroom and hair left in places were mentioned. There were specific mentions of cleaning not being thorough with dust in various corners, on bathtub covers and ventilation fans. The public bath areas were noted to have some cleanliness issues as well, including scattered garbage and a strong odor. The hallway and bed shelves also had signs of dust accumulation. Instances of untidiness like damp sheets and towels left in hallways were also reported.

Overall, while the hotel's cleanliness is generally commended, there are occasional lapses that could use attention to ensure a consistently high standard of hygiene throughout the property.

Staff
HOTEL MYSTAYS Kanazawa Castle consistently receives praise for its exceptional staff. The guests appreciate the friendly, polite and helpful nature of the hotel personnel, who are noted for their attentiveness and efficiency. Many reviews highlight the 24-hour reception that ensures guests' needs are promptly met, often providing great service and thoughtful assistance such as giving directions or calling cabs.

Several guests mention specific encounters where the staff's courteous and kind demeanor made their stay more comfortable, including instances of providing parking guidance immediately upon arrival and offering annotated maps with local restaurant recommendations. The Taiwanese staff member's helpful and efficient service also received commendation.

Despite a few language barriers with English proficiency varying among the staff, the overall feedback points to their positive and accommodating attitude. The staff's smiles and hospitality are widely appreciated, contributing significantly to the overall pleasant experience at the hotel.

Although there were occasional criticisms regarding room availability and a less favorable reception experience for some guests, the majority of reviews reflect a high standard of service, highlighting the staff's exemplary response and excellent service as key strengths of the hotel.

Wi-Fi
HOTEL MYSTAYS Kanazawa Castle offers free Wi-Fi and many guests have found the internet connection to be good and reasonably fast with a decent upload speed. The Wi-Fi setup process is straightforward and easy to navigate. However, some reviewers did experience issues with the Wi-Fi being unreliable, particularly in their rooms and mentioned that the requirement to sign in could be inconvenient. Overall, while there are positive aspects to the hotel's internet service, there are also a few areas that could benefit from improvement.

3 Star
HOTEL MYSTAYS Kanazawa Castle offers a commendable experience for those seeking budget-friendly accommodations. The hotel impresses with its excellent cost-performance, providing quality facilities and services at around 10,000 yen for a room without meals, which is quite reasonable. The relaxed check-out time adds to the convenience, allowing guests to enjoy a more leisurely departure.

Although categorized as a three-star hotel, its facilities are complete and well-maintained, making it a great choice for budget-conscious travelers. The hotel is particularly noted for its clean and beautiful rooms, which add a touch of comfort to the stay. The front desk staff generally provides commendable service, contributing to a positive overall experience.

However, it’s important to note a couple of shortcomings, such as an instance where a staff member entered a room without knocking and some guests found the overall experience to be more in line with a typical budget hotel. Additionally, perspectives on the public bath's busy times were sought but not addressed. Despite these minor drawbacks, HOTEL MYSTAYS Kanazawa Castle serves as a solid, value-driven option for travelers.


No, HOTEL MYSTAYS Kanazawa Castle doesn't have any pool.

No, a spa isn't available at HOTEL MYSTAYS Kanazawa Castle.

No, HOTEL MYSTAYS Kanazawa Castle doesn't allow dogs.

Yes, parking facilities are available at HOTEL MYSTAYS Kanazawa Castle.

No, HOTEL MYSTAYS Kanazawa Castle doesn't have a gym.

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