Eagle Regency Hotel

Kandy 7.25459200, 80.61236100 , No. 80, Welihiriya, Uda Peradeniya (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Eagle Regency Hotel is celebrated for its enchanting location, warm hospitality, and comfortable accommodations. Nestled amid the lush hills near Kandy, the hotel provides an idyllic escape characterized by breathtaking views and a serene, jungle-like atmosphere. Guests appreciate the peaceful and secluded setting, making it a perfect retreat for nature lovers and those seeking tranquility. The hotel offers spacious, elegantly furnished rooms, praised for their cleanliness and comfort, featuring large beds and scenic views. Family suites also provide ample space, ensuring a comfortable experience for all family members.

Guests frequently commend the attentive and friendly staff, whose exceptional service enhances the overall atmosphere of the hotel. They contribute to a welcoming and supportive environment, continually aiming to meet guest needs with a courteous and helpful attitude. Breakfast at the Eagle Regency is generally well-received, with a variety of options that cater to different tastes. The dining area boasts stunning views, though some guests feel the breakfast could benefit from more diverse and unique selections.

The hotel's pool, while large and often peaceful, receives mixed reviews. There are some concerns about ease of access and occasional issues with cleanliness and maintenance. Despite this, the pool area is generally a delightful space for families and those seeking relaxation.

While the dining experience, particularly dinner, is mixed, with some guests praising the room service meals and others finding the buffet average, the overall satisfaction with food quality reveals room for consistency improvements.

Overall, the Eagle Regency Hotel offers a charming and relaxing stay enhanced by its picturesque surroundings and dedicated staff, appealing to guests seeking both luxury and a closer connection to nature.
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Categories
Hotel with Swimming Pool
This hotel offers a comfortable and convenient stay with its well-appointed rooms and excellent amenities. The swimming pool is a key feature, offering guests a refreshing and enjoyable way to unwind during their stay.

  Outdoor Pool  


Accessible Hotel
This 4-star hotel is listed as an accessible option in Kandy District, indicating it provides facilities to accommodate guests with accessibility requirements.

4-Star Hotel
Eagle Regency Hotel offers well-appointed rooms and essential amenities. It ensures a comfortable and convenient stay for travelers.

Hotel with Outdoor Pool
This hotel is popular with guests booking hotels with pools in Kandy and offers an outdoor swimming pool.

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

Small Hotel

Room Types
Deluxe Double Room This double room features a infinity pool. The spacious double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Family Suite Guests will have a special experience as this family room features a infinity pool. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

Junior Suite This suite's standout feature is the infinity pool. This suite includes 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Super Deluxe This double room features a infinity pool. The spacious double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Nestled deep amidst the verdant hills, Eagle Regency Hotel offers an enchanting escape from the bustling city life of Kandy. The hotel's dramatic setting on a high hill provides guests with captivating views and a serene ambiance, wrapped in nature’s tranquility. Surrounded by coconut trees and blooming plants, the approach to the hotel is marked by visually stunning steep roads that captivate the senses, though they can be challenging to navigate.

This unique location immerses visitors in a jungle-like atmosphere, offering a retreat that feels luxurious in its natural seclusion. Guests can enjoy spacious rooms and soak in breathtaking views from the restaurant or the upper levels of the hotel. However, the hotel's multi-tiered design does necessitate navigating several stairs. The hotel promises a peaceful experience with its stunning surroundings and charming atmosphere that reflects the coziness of an English country house. A little outside the vibrant core of Kandy, this setting is ideal for those seeking comfort away from the hectic pace, though the remoteness does present some challenges, such as distance from shops and city attractions.

Eagle Regency Hotel pairs its secluded location with an inviting environment where guests are welcomed as if they are stepping into a serene sanctuary. The friendly staff enhances the experience, adding to the hotel's warmth and appeal. Ideal for nature lovers and those seeking a quieter retreat, the hotel ensures a precious vantage point over the surrounding landscape, with moments of tranquility to savor throughout their stay.

Breakfast
The Eagle Regency Hotel seems to offer an overall positive breakfast experience to its guests, highlighted by a variety of offerings and the opportunity to choose from a buffet. Many travelers found the breakfast to be very good, with a diverse selection allowing guests to sample local dishes as well as more familiar options. The chance to request freshly prepared items such as omelets and scrambled eggs contributes to the personalized service. The environment in which breakfast is served was also noted as being fantastic and enjoyable. However, some guests mentioned that the breakfast options could be more diverse and that the quality or uniqueness of certain combinations was not always to everyone's taste. The cost of breakfast was highlighted as high by a few, and some found the options somewhat limited, though this did not overshadow the generally positive food experience coupled with lovely service. The view from the dining area and the general ambiance add to the breakfast experience, enhancing the start of the day for most visitors.

Dinner
Eagle Regency Hotel offers a dining experience with mixed reviews from its guests. While some found the breakfast and dinners delightfully tasty and considered the meals very good, others described the dinner offerings as average and expressed dissatisfaction with the buffet, citing it as not worth the price. Several guests praised the deliciousness of room service dinners, yet lamented the lengthy wait times even when the restaurant was not busy. The buffet presentation seemed disorganized at times, and there was a call for a change in the set dinner menu due to limited options. Overall, while some guests enjoyed their meals and considered the food excellent, others felt the quality fell short of their expectations, specifically mentioning issues with freshness and serving temperatures. The dining experience at Eagle Regency Hotel appears to be a case of hit or miss, with potential for improvement in consistency and variety.

Rooms
The Eagle Regency Hotel stands out for its impressive accommodations, receiving consistent praise for its beautifully spacious rooms that are both clean and well-maintained. Guests frequently highlight the comfort and cleanliness of their rooms, with the availability of large beds and linens enhancing their stay. Many of the rooms feature stylish furnishings that add a touch of elegance to the experience. Guests also appreciate the scenic views of the jungle from their rooms, especially when dining at the breakfast terrace.

The hotel's variety of room options include junior suites and family suites that afford extra space and comfort, with some suites offering two bedrooms, multiple bathrooms, and connected rooms for families. While most reviews mention how well-equipped the rooms are with needed amenities, a handful noted that a few minor improvements, such as additional pillows, could enhance comfort further. Despite a few outlier comments, the overall feedback paints a picture of spacious, beautifully decorated rooms that meet high expectations for cleanliness and comfort, complemented by excellent service from the hotel staff.

Beds
At Eagle Regency Hotel, comfort is a highlight for guests, with many praising the beds as a standout feature of their stay. The rooms are described as spacious and inviting, equipped with large, very comfortable beds that invite a restful night's sleep. Guests frequently mention the coziness of the bedding and the quality of the comforters, adding an extra layer of enjoyment to their experience. While some guests noted that the mattresses are on the firmer side, and there were occasional noise issues when turning, the overall consensus paints a picture of a hotel that prioritizes a restful experience. Cleanliness is consistently evident, contributing to the welcoming atmosphere of each room. Despite minor issues like stray chocolate crumbs on a bed from a previous stay, the general comfort level of the beds at Eagle Regency Hotel leaves guests feeling satisfied.

Cleanliness
Eagle Regency Hotel offers a blend of modern comfort and attentive service, ensuring an overall pleasant stay for its guests. Visitors commend the hotel for its overall cleanliness, with several noting that both the rooms and hotel grounds are maintained to an ideal standard. Spacious and clean bathrooms contribute to the positive experience, and the attentive housekeeping staff consistently receive high praise for their efforts in keeping the rooms spotlessly clean.

Despite these positives, some areas of the hotel, such as the pool, occasionally fall short of expectations regarding cleanliness and upkeep. While certain spots may feel antiquated and could benefit from updates, the rooms are often described as new and exceptionally clean, highlighting the hotel’s dedication to providing a well-kept environment.

The friendly staff enhance the stay with their attentiveness and support, particularly in accommodating guests during emergencies. Breakfast at the hotel receives favorable mentions for its variety and quality, complementing the clean and comfortable accommodations. Overall, Eagle Regency Hotel ensures a consistently clean and welcoming experience, with room for improvement in specific areas.

Staff
The Eagle Regency Hotel is renowned for its outstanding staff, who consistently receive accolades for their friendly and accommodating nature. Guests frequently highlight the team's attentiveness and courteous demeanor, describing them as exceptionally kind, always smiling, and eager to assist. Beyond exceeding expectations, the staff is noted for their efficiency and helpfulness, with everyone contributing to a welcoming and supportive atmosphere. While the majority of staff members provide excellent service, there were some difficulties with English proficiency, particularly among certain receptionists. Despite this, many guests appreciated the warm hospitality and the staff's willingness to go above and beyond, even in challenging situations. Overall, the staff's commitment to customer satisfaction contributes significantly to the hotel's positive reputation.

Pool
Nestled within the premises of Eagle Regency Hotel, the pool area offers a mix of experiences for its visitors. The pool itself is notably large and clean, providing a pleasant space for guests to enjoy. Some families have found delight as their children engaged in playful entertainment like chess by the poolside. For those seeking solitude or exclusive relaxation, there have been occasions where the pool was less crowded, providing a sense of privacy and peace.

However, accessing the pool demands a bit of effort, as guests are required to navigate a series of stairs, which could pose a challenge for some. On the downside, there are comments about one pool suffering from a lack of upkeep, leading to concerns about cleanliness and appearance. Similarly, guests have noted that pictures online may be misleading in portraying the pool area, as the larger shown pool was not available for use, and facilities like sunbeds showed signs of age.

Yet, amidst the mixed reviews, the hotel itself encompasses a large, well-maintained environment, supported by a dedicated staff committed to providing an enjoyable stay.

Family
The Eagle Regency Hotel provides an ideal setting for families traveling with children, offering spacious accommodations that cater to familial needs. Many guests commend the ample size of the family rooms and suites, noting that they offer enough space for both relaxation and activities. The rooms, often described as huge, are well-suited for families and include separate sleeping areas divided by connecting doors to ensure both privacy and comfort. This design feature allows for a restful stay, particularly beneficial for those traveling with small children and even elderly family members.

Surrounded by lush greenery, the breathtaking views offer a serene backdrop, complimenting the experience of spotting local wildlife, like occasional visits from monkeys, which many children find particularly delightful. The accommodating premises make it a perfect choice for families looking to harmoniously balance exploration and relaxation in nature.

Guests also appreciate the attentive and helpful hotel staff, ensuring that the stay is pleasant and meets the needs of all family members. Whether visiting for a short stay or settling in for an extended vacation, the Eagle Regency Hotel's commitment to providing a comfortable and enriching environment is evident from the positive feedback of its guests.


Yes, Eagle Regency Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Eagle Regency Hotel.

No, Eagle Regency Hotel doesn't allow dogs.

Yes, parking facilities are available at Eagle Regency Hotel.

No, Eagle Regency Hotel doesn't have a gym.

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