Fox Kandy
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Summary of reviewsFox Kandy provides a stunning retreat high in the hills above Kandy, known for its tranquility and breathtaking views. Despite the challenging approach via steep, narrow roads, the serene setting and panoramic views make it worth the effort. The hotel's remote location offers a respite from city life with a 10-20 minute tuk-tuk ride to reach Kandy’s center. Guests enjoy the infinity pool overlooking the jungle, a highlight for its otherworldly views.
Breakfast at Fox Kandy is largely praised for its hearty and diverse offerings, featuring a wide range of Western and Sri Lankan options in a picturesque setting. Although some guests noted a need for more variety and prompt refills, the general consensus is positive. Dinner experiences garnered mixed feedback; while many appreciated the variety and taste, including special event dinners, others felt the quality didn’t always justify the price and some found the buffet options limited.
Rooms at Fox Kandy are highly praised for being clean, spacious and comfortable with modern furnishings and amenities. Beautiful views are a consistent highlight, though a few guests noted issues like outdated furnishings in some rooms, air conditioning problems and noise disturbances. Despite these minor setbacks, the overall consensus is positive with many valuing the cleanliness and comfort.
Cleanliness at Fox Kandy stands out as a strong point with numerous reviews noting spotless rooms and well-maintained facilities. The pool area in particular is mentioned frequently for its cleanliness and beautiful views. A few isolated issues with room windows and minor pest problems in bathrooms were reported, but these are rare.
The staff at Fox Kandy receives high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the professional yet warm demeanor of the team, from the receptionists to the gardeners. Personalized attention, such as special dietary accommodations made by the chef, adds to the positive experience. Minor mentions of unfriendly encounters do exist, but the overall sentiment toward the staff is overwhelmingly positive.
The WiFi at Fox Kandy receives mixed reviews. While some guests found it excellent and sufficient for streaming, others experienced weak and inconsistent connectivity.
The pool is a significant attraction, described as stunning and well-maintained with breathtaking views from the infinity pool. The pool area is generally praised, although there are mentions of it being on the smaller side and occasional shortages of sunbeds.
Parking facilities are available but challenging with restricted space and no guided parking services, making navigation difficult, especially for larger vehicles.
Fox Kandy is considered very family-friendly, offering comfortable accommodations and attentive service that cater well to both adults and children. It is frequently recommended for family vacations due to its welcoming atmosphere and suitable facilities.
Beds at Fox Kandy are highly commended for their comfort, contributing significantly to the overall positive experience. Occasional issues with bed sizes and cleanliness were noted, but these are outliers compared to the frequent praise for comfortable and cozy bedding.
Despite some aspects not meeting the five-star standard, particularly in room and bathroom quality, Fox Kandy delivers a luxurious experience with excellent customer service and amenities. It is a favorable choice for both leisure and business travelers due to its picturesque location, attentive staff and overall comfort.
Categories
Breakfast at Fox Kandy is largely praised for its hearty and diverse offerings, featuring a wide range of Western and Sri Lankan options in a picturesque setting. Although some guests noted a need for more variety and prompt refills, the general consensus is positive. Dinner experiences garnered mixed feedback; while many appreciated the variety and taste, including special event dinners, others felt the quality didn’t always justify the price and some found the buffet options limited.
Rooms at Fox Kandy are highly praised for being clean, spacious and comfortable with modern furnishings and amenities. Beautiful views are a consistent highlight, though a few guests noted issues like outdated furnishings in some rooms, air conditioning problems and noise disturbances. Despite these minor setbacks, the overall consensus is positive with many valuing the cleanliness and comfort.
Cleanliness at Fox Kandy stands out as a strong point with numerous reviews noting spotless rooms and well-maintained facilities. The pool area in particular is mentioned frequently for its cleanliness and beautiful views. A few isolated issues with room windows and minor pest problems in bathrooms were reported, but these are rare.
The staff at Fox Kandy receives high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the professional yet warm demeanor of the team, from the receptionists to the gardeners. Personalized attention, such as special dietary accommodations made by the chef, adds to the positive experience. Minor mentions of unfriendly encounters do exist, but the overall sentiment toward the staff is overwhelmingly positive.
The WiFi at Fox Kandy receives mixed reviews. While some guests found it excellent and sufficient for streaming, others experienced weak and inconsistent connectivity.
The pool is a significant attraction, described as stunning and well-maintained with breathtaking views from the infinity pool. The pool area is generally praised, although there are mentions of it being on the smaller side and occasional shortages of sunbeds.
Parking facilities are available but challenging with restricted space and no guided parking services, making navigation difficult, especially for larger vehicles.
Fox Kandy is considered very family-friendly, offering comfortable accommodations and attentive service that cater well to both adults and children. It is frequently recommended for family vacations due to its welcoming atmosphere and suitable facilities.
Beds at Fox Kandy are highly commended for their comfort, contributing significantly to the overall positive experience. Occasional issues with bed sizes and cleanliness were noted, but these are outliers compared to the frequent praise for comfortable and cozy bedding.
Despite some aspects not meeting the five-star standard, particularly in room and bathroom quality, Fox Kandy delivers a luxurious experience with excellent customer service and amenities. It is a favorable choice for both leisure and business travelers due to its picturesque location, attentive staff and overall comfort.
Luxury Hotel
Listed as a luxury property by multiple sources, this hotel offers comfortable accommodation with notable features like a restaurant, free private parking, and an outdoor swimming pool.
Hotel with Spa
The hotel offers signature spa treatments at Laama Spa.
Family Friendly Hotel
Consistently praised for its family-friendly atmosphere and facilities. The hotel caters to both adults and children, ensuring a comfortable and enjoyable stay for the entire family.
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Triple rooms
Please suggest which room type a family with one child should choose and where the child will sleep:
Double Deluxe an additional bed can be placed on request
Show more...Double Deluxe an additional bed can be placed on request
Dog Friendly Hotel
This hotel is tagged as a 4-star pet-friendly hotel. It provides a comfortable stay for both guests and their pets. It is a well-regarded option for those traveling with dogs.
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, Rs 3662,00 per night
Yes, Rs 3662,00 per night
Should the dog owner notify you before checking in?
Yes
Show more...Yes
Business Hotel
Fox Kandy, part of the luxurious Fox Resorts, is nestled in the Hantana mountain range, offering proximity to the city and immersion in nature.
Hotel with Parking
Complimentary private parking is available directly at the hotel with a car park on site free of charge, offering convenient and free private parking.
Location of parking spaces:
Outdoors, not covered (inside the premises).
Cost of parking: Free
Self parking or valet parking?
Show more... Self-parking: Guests find a parking space on their own.
Accessible Hotel
This hotel offers an accessible room specifically designed for wheelchair users. Its location is described as easy to access, particularly via Tuk-Tuks.
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Are there any facilities that guests who use a wheelchair cannot reach? Yes
Please specify: Restaurant
Please specify: Restaurant
Are assistance/guide dogs allowed in the hotel/accommodation? Yes
Show more...5-Star Hotel
Identified as a 5-star luxury boutique hotel, Fox Kandy features classy and spacious rooms. It is noted for its stunning outdoor pool with breathtaking views and friendly, helpful staff.
Hotel with Outdoor Pool
Nestled in the Hantana mountain range, this luxury boutique hotel offers a stunning outdoor pool with breathtaking views. It provides a serene atmosphere close to the city.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Zero-edge pool
Pool surface size: 40x20 ft2
Show more...Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Yes
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Guest Reviews
Nestled high in the hills above Kandy, Fox Kandy offers a stunning retreat for those seeking tranquility and breathtaking views. The hotel's picturesque location provides a peaceful escape from the hustle and bustle of the city, allowing guests to unwind amidst lush green vegetation and scenic mountain vistas. The elevated position of the property ensures that travelers are treated to panoramic views of the surrounding valley and the bustling city below.
Despite the challenging and winding roads leading to the resort, guests agree that the effort is worth it for the serene setting and the incredible views. The approach up the steep, narrow roads can be daunting, but the sense of seclusion and the quiet ambiance at the top more than compensate for the journey. The hotel's infinity pool overlooking the jungle is a particular highlight, offering an otherworldly view that makes it an ideal spot to relax.
Located a bit farther from Kandy's center, this resort is perfect for those who value solitude and a respite from city life. The journey to the city involves a steep climb and a drive of about 10-20 minutes by tuk-tuk, but the remote location affords a level of tranquility that is hard to find elsewhere. Whether gazing across the hills from the terrace or enjoying the beautifully manicured property, guests will find Fox Kandy a haven of peace and natural beauty.
The breakfast at Fox Kandy receives a largely positive reception from guests, offering a hearty and diverse start to the day. Many reviews highlight the extensive breakfast buffet, featuring a wide range of Western and Sri Lankan options, which is considered both delicious and varied. Guests often mention the sumptuous and tasty nature of the breakfast with particular praise for the buffet's variety and quality. The setting for breakfast with its wonderful views, adds to the overall experience.
However, some guests point out that the breakfast could use more variety and that certain items can run out without being replaced promptly. A few reviews also suggest that the selection remains somewhat consistent day-to-day and a few specific critiques mention limited options for vegetarians or a desire for more local Sri Lankan items. Despite these minor setbacks, the general consensus is that the breakfast is quite delicious and plentiful, making it a commendable aspect of the stay at Fox Kandy.
Guests at Fox Kandy have shared mixed feedback about their dining experiences, particularly regarding the dinner buffet. On the positive side, many guests praised the varied options available, noting a good mix of European and Sri Lankan cuisine. There were commendations for the delicious and tasty food with some guests highlighting the exceptional quality of the Christmas Eve dinner and the fantastic night buffet. The service at the restaurant was also appreciated with mentions of the wonderful staff and attentive chefs.
However, several guests found the meals to be expensive and expressed that the quality did not always justify the price. Some reviews pointed out issues with food being served cold and a lack of variety in the dinner menu. The buffet was described by some as mediocre or disappointing with specific mentions of it being bland or poorly cooked. There were also a few logistical complaints, such as the absence of an a la carte menu and the inconsistency in table settings.
Despite these critiques, many guests still enjoyed their dining experience at Fox Kandy, emphasizing the overall good quality and delicious taste of the food when it met their expectations.
The guest reviews for 'Fox Kandy' highlight a range of experiences with the hotel's rooms. Overall, guests frequently praised the rooms for being clean, spacious and comfortable with modern furnishings and well-appointed amenities. Many pointed out the beautiful, often stunning views from the rooms, particularly those overlooking Kandy and the mountains, adding an extra touch of charm to their stay.
The bathrooms were noted to be modern and well-maintained, contributing to the overall positive experience. Guests enjoyed the comfortable beds and appreciated the daily refill of glass water bottles. The spaciousness of many rooms was repeatedly mentioned, making the accommodations feel more luxurious.
Despite the overwhelmingly positive feedback, some guests did mention occasional issues. A few rooms were described as small and outdated with old facilities and furniture. Air conditioning issues and noise disturbances were also noted by some guests. Additionally, the rooms were sometimes reported to lack sufficient storage space.
In summary, though there were some areas for improvement, the general consensus is that the rooms at 'Fox Kandy' provide a very pleasant, comfortable stay, highlighted by cleanliness, modern amenities and beautiful views.
The beds at Fox Kandy have received overwhelmingly positive feedback from guests. Described as very comfortable, super cozy and exceptionally soft, the beds promise a restful night's sleep. Phrases such as "comfortable beds," "exceptional bedding," and "splendid bed covered with flowers" frequently appear, highlighting the quality and attention to detail in the guest experience. The rooms are noted for their cleanliness and spaciousness with comfortable bedding and well-maintained furnishings.
While there are mentions of occasional issues like a spider in the bed and dirty sheets, these seem infrequent compared to the widespread praise. Some guests found the beds a bit small, especially when advertised as a double but being two singles pushed together. Nonetheless, the comfort level remains high with many guests expressing they had the best sleep.
Overall, the beds at Fox Kandy stand out as a strong positive aspect, contributing significantly to the overall comfort and satisfaction of the stay.
Fox Kandy impresses with its outstanding cleanliness, garnering praise for well-maintained facilities and spotless rooms. The hotel is celebrated for its consistently high standards of hygiene with guests frequently noting the pristine condition of the rooms, toilets and balconies. The outdoor spaces, including the pool area, are meticulously cared for, adding to the overall pleasant ambiance of the property. Reviewers commend the clean and spacious rooms, highlighting their comfort and stylish furnishings.
The hotel’s attractive grounds and well-kept environment make for a delightful stay. The pool, often mentioned as clean and offering stunning views, is a notable feature. Despite a few issues such as room windows not being spotless and occasional problems with ants or fixtures in the bathrooms, the general consensus points to a high level of cleanliness throughout the hotel.
Guests appreciate the tidy, beautifully presented rooms and facilities, contributing to an overall impression of a clean and comfortable stay. Fox Kandy’s commitment to maintaining excellent cleanliness standards stands out, making it an inviting choice for travelers seeking a neat and well-maintained accommodation.
The reviews of Fox Kandy highlight the hotel's outstanding staff, frequently described as friendly, helpful, attentive and welcoming. Guests repeatedly mention the professional yet warm demeanor of the team, from the receptionists to the room service and even the gardeners. The personalized attention and care provided by the staff were exceptional with the chef notably taking a keen interest in guests' satisfaction and dietary preferences, even creating special dishes for those who expressed a love for Sri Lankan cuisine.
The waiting staff stood out for their attentiveness and courteous service, ensuring guests felt valued and well cared for. Many visitors appreciated the extra efforts made by staff to assist with tickets, taxis and organizing tours, reflecting their sincere hospitality. Despite a few mentions of unfriendly encounters, the majority of reviews paint a picture of a team dedicated to providing top-notch service and making each guest's stay as pleasant as possible.
The positive sentiments resonate through mentions of smiling, polite and accommodating staff who go above and beyond to meet guest needs. The consistent friendliness and professionalism of the staff significantly contribute to the high regard visitors have for Fox Kandy, making it a highly recommended destination for those seeking excellent service and genuine hospitality.
The WiFi experience at Fox Kandy displays a mix of reviews. On the positive side, some guests have commented that the WiFi was excellent, highlighting that it worked well enough for streaming YouTube on the TV without issues. However, several guests noted challenges with the WiFi, describing it as weak, poor quality or not working properly during their stay. Despite the contrasting feedback, it's evident that the WiFi performance may vary, offering good connectivity for some while others faced difficulties.
The pool at Fox Kandy hotel receives high praise from guests for its beauty and cleanliness. Many reviews highlight the stunning infinity pool that offers breathtaking views, making it a delightful and very relaxing spot. Guests describe the pool area as great and inviting, perfect for chilling and taking in the surroundings. Despite some remarks about the pool being on the smaller side, the overall consensus is one of admiration for its well-maintained condition and tranquil atmosphere. Sunbeds and towels are conveniently available, although there's a note about the occasional shortage of sunbeds. Overall, the pool at Fox Kandy is seen as a highlight of the hotel, providing a refreshing retreat with a magnificent and picturesque view.
Fox Kandy offers parking facilities that, while available, present some challenges. The parking area is decent, providing sufficient space, although some guests noted it was restricted and might not be ample for larger vehicles. Maneuvering above the property requires careful navigation and there are no guided parking services to assist drivers. Additionally, parking access can be difficult given the hotel's location between Kandy and the hotel itself. Despite these limitations, parking is generally provided, but there might not be available space for a driver’s car and calling the hotel for assistance may be necessary.
Located in a welcoming and attentive environment, Fox Kandy offers a comfortable and accommodating stay, especially for families. Guests frequently highlight the family-friendly atmosphere and facilities that cater to both adults and children. The hotel ensures that even dining experiences are pleasant for young guests, making it an enjoyable visit for the entire family. Parents appreciate the effort put into making the stay enjoyable for their children with one guest noting how their youngest son wished to return throughout their stay.
Fox Kandy consistently receives praise for being a top choice for family holidays, vacations and trips, evidenced by numerous mentions of its suitability for family getaways. Whether it’s a family vacation or just a general family trip, this hotel emerges as a reliable recommendation for families looking for a pleasant and memorable stay. The combination of family-friendly rooms and facilities ensures that the needs of all family members are met, reinforcing its reputation as a great place for a family retreat.
Despite being advertised as a five-star hotel, some aspects of 'Fox Kandy' fall short of that standard, particularly the rooms and bathrooms which align more with a three-star rating. However, guests frequently highlight the luxurious experience, noting that everything was extravagant and the complex offered the best amenities. The breakfast received positive remarks for being done well and the hotel did offer generous touches such as complimentary desserts.
The customer service stands out as a major positive with staff being particularly responsive and attentive to details, ensuring guests' needs and reservation changes were handled efficiently. The managers, including one named Niro, were quick to address issues and enhance the guest experience. While some areas, such as the parking and fly prevention measures, could use improvement, the hotel’s luxurious rooms and the delightful customer service left many guests impressed. Despite the mixed sentiments about its overall rating, 'Fox Kandy' has features that contribute to a noteworthy stay.
Fox Kandy stands out as a favorable choice for business travelers. It offers good facilities suitable for business meetings, events and overall business stays. The amenities provided cater well to those on business trips, making it an ideal spot for conducting business efficiently while enjoying the surroundings. The focus remains on creating a business-friendly environment, ensuring that professionals have everything they need for a successful and comfortable stay.
At Fox Kandy, accessibility for guests with disabilities seems to be a mixed bag. On the positive side, the hotel offers an accessible room for wheelchair users, ensuring some level of comfort for guests with mobility issues. The location itself is described as easy to access and convenient, especially via Tuk-Tuks.
However, there are notable challenges for those using other modes of transport. The steep drive and difficult road conditions make it hard for motorcycles and cabs to reach the hotel and getting into the shower in the accessible room is not very straightforward. While the hotel does provide specific accessible features, potential visitors should consider the demanding approach roads and website accessibility issues before planning their trip.
The guest reviews for the outdoor pool at 'Fox Kandy' offer a glowing account of the facility. The pool, often described as an infinity pool, is noted for its stunning, breathtaking design that wonderfully integrates with the surrounding landscape. Visitors especially appreciate the delightful and amazing feeling of swimming while taking in the great views and beautiful scenery, making for an unforgettable experience. Multiple reviews highlight the pool's cleanliness and the refreshing quality of the water. The resort itself is frequently mentioned as beautiful with the pool being a standout feature. Though some guests pointed out that the pool might be on the smaller side and mentioned a lack of sufficient sunbeds, the overall consensus is that the pool offers a fantastic outdoor experience. Whether overlooking lush greenery or providing a great view from the bedrooms, the pool at Fox Kandy is a beloved amenity for visitors seeking relaxation and scenic beauty.
Guests have highlighted Fox Kandy as an excellent choice for honeymooners with several mentioning thoughtful touches like Happy Anniversary spelled out in leaves on the bed and towel swans. It's described as a perfect getaway for couples seeking a beautiful setting with an ideal ambiance for honeymoon celebrations. The hotel's location is praised for its lovely views and the staff are noted for being welcoming, kind and very friendly. While the rooms are clean, there were some comments about the food quality, indicating it was not tasty. Additionally, some noise issues were mentioned, but these were specific to the suite. Overall, Fox Kandy provides a memorable and romantic experience for honeymooners.
Nestled in the beautiful Kandy Hills, Fox Kandy offers a harmonious blend of luxury and nature that is hard to find. With its luxurious décor and facilities, the hotel provides a setting that is both elegant and modern. The reception area immediately exudes a high-end vibe, hinting at the luxurious experience that awaits guests.
From the luxurious rooms to the extensive array of luxury amenities, every aspect of the hotel aims to provide a stay worthy of a 5-star rating. The luxurious new facilities add to the overall plush ambiance of the hotel. The staff, embodying the true essence of a luxury hotel, further enhance the luxurious feel of the place.
Guests can enjoy stunning views of Kandy, making the location itself a noteworthy feature. Overall, Fox Kandy stands out not just for its elegance and luxurious vibe but also for offering luxury at a good price, ensuring a memorable and indulgent stay.
Fox Kandy offers a romantic atmosphere, ideal for couples seeking a peaceful and beautiful location. The luxurious pool with views of the mountains and the calm, serene surroundings contribute to a romantic getaway. Guests appreciate the candlelit dinners and special events like Valentine's night BBQs. The views from the bedroom add to the charm, making it a perfect spot for a great stay. Though it is not the coziest place and the city center requires a tuk-tuk ride, the overall tranquil and romantic setting makes it worth considering for couples.
Location Show Map
Location
Despite the challenging and winding roads leading to the resort, guests agree that the effort is worth it for the serene setting and the incredible views. The approach up the steep, narrow roads can be daunting, but the sense of seclusion and the quiet ambiance at the top more than compensate for the journey. The hotel's infinity pool overlooking the jungle is a particular highlight, offering an otherworldly view that makes it an ideal spot to relax.
Located a bit farther from Kandy's center, this resort is perfect for those who value solitude and a respite from city life. The journey to the city involves a steep climb and a drive of about 10-20 minutes by tuk-tuk, but the remote location affords a level of tranquility that is hard to find elsewhere. Whether gazing across the hills from the terrace or enjoying the beautifully manicured property, guests will find Fox Kandy a haven of peace and natural beauty.
Breakfast
However, some guests point out that the breakfast could use more variety and that certain items can run out without being replaced promptly. A few reviews also suggest that the selection remains somewhat consistent day-to-day and a few specific critiques mention limited options for vegetarians or a desire for more local Sri Lankan items. Despite these minor setbacks, the general consensus is that the breakfast is quite delicious and plentiful, making it a commendable aspect of the stay at Fox Kandy.
Dinner
However, several guests found the meals to be expensive and expressed that the quality did not always justify the price. Some reviews pointed out issues with food being served cold and a lack of variety in the dinner menu. The buffet was described by some as mediocre or disappointing with specific mentions of it being bland or poorly cooked. There were also a few logistical complaints, such as the absence of an a la carte menu and the inconsistency in table settings.
Despite these critiques, many guests still enjoyed their dining experience at Fox Kandy, emphasizing the overall good quality and delicious taste of the food when it met their expectations.
Rooms
The bathrooms were noted to be modern and well-maintained, contributing to the overall positive experience. Guests enjoyed the comfortable beds and appreciated the daily refill of glass water bottles. The spaciousness of many rooms was repeatedly mentioned, making the accommodations feel more luxurious.
Despite the overwhelmingly positive feedback, some guests did mention occasional issues. A few rooms were described as small and outdated with old facilities and furniture. Air conditioning issues and noise disturbances were also noted by some guests. Additionally, the rooms were sometimes reported to lack sufficient storage space.
In summary, though there were some areas for improvement, the general consensus is that the rooms at 'Fox Kandy' provide a very pleasant, comfortable stay, highlighted by cleanliness, modern amenities and beautiful views.
Beds
While there are mentions of occasional issues like a spider in the bed and dirty sheets, these seem infrequent compared to the widespread praise. Some guests found the beds a bit small, especially when advertised as a double but being two singles pushed together. Nonetheless, the comfort level remains high with many guests expressing they had the best sleep.
Overall, the beds at Fox Kandy stand out as a strong positive aspect, contributing significantly to the overall comfort and satisfaction of the stay.
Cleanliness
The hotel’s attractive grounds and well-kept environment make for a delightful stay. The pool, often mentioned as clean and offering stunning views, is a notable feature. Despite a few issues such as room windows not being spotless and occasional problems with ants or fixtures in the bathrooms, the general consensus points to a high level of cleanliness throughout the hotel.
Guests appreciate the tidy, beautifully presented rooms and facilities, contributing to an overall impression of a clean and comfortable stay. Fox Kandy’s commitment to maintaining excellent cleanliness standards stands out, making it an inviting choice for travelers seeking a neat and well-maintained accommodation.
Staff
The waiting staff stood out for their attentiveness and courteous service, ensuring guests felt valued and well cared for. Many visitors appreciated the extra efforts made by staff to assist with tickets, taxis and organizing tours, reflecting their sincere hospitality. Despite a few mentions of unfriendly encounters, the majority of reviews paint a picture of a team dedicated to providing top-notch service and making each guest's stay as pleasant as possible.
The positive sentiments resonate through mentions of smiling, polite and accommodating staff who go above and beyond to meet guest needs. The consistent friendliness and professionalism of the staff significantly contribute to the high regard visitors have for Fox Kandy, making it a highly recommended destination for those seeking excellent service and genuine hospitality.
Wi-Fi
Pool
Parking
Family
Fox Kandy consistently receives praise for being a top choice for family holidays, vacations and trips, evidenced by numerous mentions of its suitability for family getaways. Whether it’s a family vacation or just a general family trip, this hotel emerges as a reliable recommendation for families looking for a pleasant and memorable stay. The combination of family-friendly rooms and facilities ensures that the needs of all family members are met, reinforcing its reputation as a great place for a family retreat.
5 Star
The customer service stands out as a major positive with staff being particularly responsive and attentive to details, ensuring guests' needs and reservation changes were handled efficiently. The managers, including one named Niro, were quick to address issues and enhance the guest experience. While some areas, such as the parking and fly prevention measures, could use improvement, the hotel’s luxurious rooms and the delightful customer service left many guests impressed. Despite the mixed sentiments about its overall rating, 'Fox Kandy' has features that contribute to a noteworthy stay.
Business
Accessible
However, there are notable challenges for those using other modes of transport. The steep drive and difficult road conditions make it hard for motorcycles and cabs to reach the hotel and getting into the shower in the accessible room is not very straightforward. While the hotel does provide specific accessible features, potential visitors should consider the demanding approach roads and website accessibility issues before planning their trip.
Outdoor Pool
Honeymoon
Luxury
From the luxurious rooms to the extensive array of luxury amenities, every aspect of the hotel aims to provide a stay worthy of a 5-star rating. The luxurious new facilities add to the overall plush ambiance of the hotel. The staff, embodying the true essence of a luxury hotel, further enhance the luxurious feel of the place.
Guests can enjoy stunning views of Kandy, making the location itself a noteworthy feature. Overall, Fox Kandy stands out not just for its elegance and luxurious vibe but also for offering luxury at a good price, ensuring a memorable and indulgent stay.
Romantic
Yes, Fox Kandy has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Fox Kandy.
Yes, Fox Kandy welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Fox Kandy. For more information, read the answers to the Parking questionnaire
No, Fox Kandy doesn't have a gym.
Location Show Map
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