Kandy, 352/15 dharmaraja mawatha7.287234,80.655594(Show on Map)
8.3
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Mount Blue Kandy is lauded for its idyllic and tranquil setting, offering panoramic views of the Kandy valley from its mountaintop location. This serene and romantic getaway rewards visitors with awe-inspiring vistas from rooms, the pool and the terrace, providing an escape from the city’s hustle and bustle. The friendly and helpful staff, combined with well-maintained facilities, further enhance the overall positive experience despite the somewhat challenging and remote access.
The breakfast buffet at Mount Blue Kandy receives largely positive feedback for its variety and deliciousness, offering a blend of local and continental options that include fresh omelets, Sri Lankan dishes and European favorites. Although there were a few mixed opinions regarding variety and consistency, most guests found the meals filling and well-prepared. Dinner offers mixed reviews—while many guests enjoyed the food quality and special dining arrangements, there were criticisms regarding menu limitations and occasional service delays.
Rooms are highly praised for their cleanliness, spaciousness and stunning views of mountains, the pool or forests. The rooms are consistently described as fresh, bright and equipped with comfortable amenities such as large bathrooms and balconies, providing a luxury feel. However, a few issues regarding incomplete cleaning were noted, though they did not overshadow the overall positive feedback.
Cleanliness receives mixed reviews with general praise for the tidy and well-maintained rooms, though some inconsistencies were reported, particularly in bathrooms and the pool area. Despite this, the hotel manages to maintain a clean and inviting atmosphere with staff efforts being commendable.
The hotel's staff consistently stands out for their friendliness, attentiveness and willingness to ensure a memorable stay. Guests frequently commend the team for their warm hospitality, making notable mentions of specific employees who provided exceptional service. The staff's excellent service and special touches significantly contribute to the pleasant atmosphere of the establishment.
Wi-Fi connectivity presents a mixed experience with some guests appreciating good service, but others struggling with weak connections and frequent disconnections. Power outages also impacted the internet reliability, indicating room for improvement in this area.
The pool area of Mount Blue Kandy is a highlight, offering spectacular views and a serene ambiance. Described as very clean with a cool temperature, the pool's scenic surroundings make it a main attraction despite the noted need for additional amenities like umbrellas.
Finally, the beds at Mount Blue Kandy receive consistent praise for their comfort, ensuring guests enjoy a restful night's sleep. The bedding quality complements the well-functioning air conditioning, further enhancing the guest experience. Overall, Mount Blue Kandy provides a welcoming and comfortable retreat, making it a strong choice for those visiting Kandy.
Categories
Parking
Free private parking is available at this hotel, including accessible parking options for guests.
Accessible
This 4-star hotel provides air-conditioned rooms and is listed as wheelchair accessible.
4 Star
This hotel offers comfortable accommodations and a convenient location in Kandy. It is suitable for travelers seeking a blend of comfort and accessibility.
Pool
Outdoor Pool
Honeymoon
Spa
Family
Romantic
Business
Outdoor Pool
Room Types
Deluxe Twin RoomThis twin room features a fireplace. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit has 2 beds.
Deluxe Double RoomGuests will have a special experience as the double room offers a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit offers 1 bed.
Deluxe SuiteThe hot tub and fireplace are the special features of this suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit has 1 bed.
Family SuiteThe hot tub and fireplace are the special features of this suite. This suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 2 beds.
Superior SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 1 bed.
Superior Double or Twin Room with Mountain ViewThe spacious twin/double room provides air conditioning, a minibar, a balcony with mountain views as well as a private bathroom featuring a shower.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Mount Blue Kandy boasts an idyllic and tranquil setting, offering guests stunning, panoramic views of the Kandy valley. This beautifully located hotel sits atop a mountain, providing breathtaking vistas from both rooms and shared spaces, such as the pool and terrace. The peaceful surroundings make it a perfect getaway for those seeking a quiet and romantic escape, away from the hustle and bustle of city life.
While the hotel’s remote and secluded nature contributes to its serene ambiance, it also means that access can be challenging. It is a bit far from the city center, requiring about a 15-minute tuk-tuk ride to reach key landmarks like Kandy's Temple of the Tooth. The roads leading up to the hotel are narrow and can be complicated to navigate with some guests noting the importance of having reliable transportation.
Despite the distance from city amenities, the location rewards visitors with awe-inspiring views that are truly worth the journey. It promises peaceful nights and picturesque sunrises, making it a memorable choice for travelers looking to immerse themselves in natural beauty. Moreover, the friendly and helpful staff, combined with the hotel's well-maintained facilities, add to the overall positive experience. For those willing to trade convenience for tranquility and magnificent scenery, Mount Blue Kandy presents an exceptional option.
Breakfast
The breakfast at Mount Blue Kandy receives generally positive feedback from guests with many praising the variety and deliciousness of the offerings. Guests enjoyed a wide range of local and continental options available in the breakfast buffet, which included fresh omelets, Sri Lankan dishes and European favorites like eggs with sausages, potato hash browns, American pancakes, fruits and freshly squeezed juices. Some reviews highlighted that the breakfast buffet was superb and the food overall was amazing, giving special thanks to the chef.
However, there were a few mixed opinions as well. Some guests found the variety lacking and the quality inconsistent, mentioning occasions where the breakfast did not meet their expectations. The need to wait for tea while dining and the occasional repetition in the buffet were noted concerns. Despite these minor drawbacks, many found the breakfast very good or even amazing, appreciating the filling and well-prepared meals with special highlights for the preparation of fresh and customized dishes.
Dinner
Mount Blue Kandy offers mixed experiences when it comes to dinner at their restaurant. On a positive note, the service is often described as friendly and accommodating with the restaurant providing a variety of dining options, including a large buffet for both dinner and breakfast. Guests have praised the food quality, especially highlighting instances when the dinner was exceptional or very good, including room service options that were delicious and reasonably priced.
Special occasions seem to be well-catered with guests enjoying beautifully decorated candlelight dinners, festive meals and personalized touches like tables set up with hearts and balloons, offering a unique and pleasant dining experience.
However, there are notable criticisms as well. Several guests felt the food was mediocre with some finding specific dishes on the menu lacking in quality. Issues such as slow service at times, a limited menu and a few disappointing meals suggest inconsistencies in the dining experience. Despite these drawbacks, the overall ambiance and efforts for special arrangements have left many guests with memorable moments.
For those considering dining at the hotel, it may be best to manage expectations regarding the menu and service speed, but to look forward to potential highlights like specially arranged dinners and friendly service.
Rooms
Mount Blue Kandy receives high praise for its rooms, which many guests describe as clean, spacious and beautifully maintained. Notably, the spectacular views from the rooms, often overlooking the mountains, pool or forest, stand out as a highlight. The hotel's rooms are consistently described as fresh, bright and inviting with many featuring balconies or large panoramic windows that enhance the experience.
Several reviews mention specific amenities that guests found appealing, such as comfortable beds, large bathrooms and jacuzzi tubs, although there were occasional issues like a non-functional jacuzzi reported. The rooms are also noted for their luxury feel with some reviews highlighting the deluxe suites for their breathtaking views and added comforts.
The overall cleanliness and comfort of the rooms are frequently commended with many guests appreciating the tidy and well-equipped accommodations. Despite a few comments about incomplete cleaning or missing amenities, the majority of reviewers found their rooms to be cozy, quiet and equipped with what they needed for a comfortable stay.
In summary, Mount Blue Kandy impresses with its well-maintained, spacious rooms, stunning views and relaxing atmosphere, making it a strong choice for travelers seeking a comfortable and scenic retreat.
Beds
Visitors to Mount Blue Kandy have consistently praised the comfort and quality of the hotel's beds. Many described the beds as comfortable, very comfortable or even great, which suggests that a restful night's sleep is a reliable part of the experience. The bedding also received positive remarks, indicating overall guest satisfaction with sleep quality.
While most reviews highlighted the comfort, there were a couple of mentions regarding cleanliness issues such as stained bed sheets. Despite these few detractors, the overwhelming sentiment was positive. Notably, the accommodation was not only comfortable but also paired with well-functioning air conditioning, enhancing the overall guest experience.
Additionally, guests appreciated the friendly and attentive staff, particularly those in the restaurant and handling luggage, likening their hospitality to that of family members. Overall, Mount Blue Kandy seems to offer a welcoming and comfortable retreat for those visiting Kandy with the positive aspects of their beds and staff standing out in guest reviews.
Cleanliness
Mount Blue Kandy presents a mixed bag when it comes to cleanliness according to guest reviews. The establishment generally offers clean and inviting rooms with guests frequently mentioning how fresh and tidy the accommodations appear. Many highlight the spotless condition of their rooms and the overall clean atmosphere of the hotel, which still looks new and well-maintained.
However, there are notable inconsistencies in cleanliness, especially concerning the bathrooms and pool area. Some guests report that the bathrooms could be cleaner, pointing out areas such as corners and showers that haven't been adequately cleaned. Issues like mold in the shower, stains on bedding and occasional oversight like forgotten towels or unchanged bath mats have also been mentioned. The pool has received criticism for the cleanliness of its water and bottom, although it is apparently cleaned every morning.
Despite these varying reviews on cleanliness, the magnificent views from the rooms, pool and restaurant often make a positive impression and the staff is generally described as friendly, albeit sometimes a bit slow. While cleanliness remains a point for improvement, the overall experience at Mount Blue Kandy appears to be fine for many guests.
Staff
Mount Blue Kandy stands out for its exceptional staff, who consistently receive high praise for their friendliness, attentiveness and willingness to go the extra mile to ensure a memorable stay. Guests frequently mention the accommodating and helpful nature of the team, highlighting the excellent service provided by both the front desk and restaurant staff. Employees like Kevin and Rashad from maintenance were particularly noted for their welcoming demeanor and diligent service.
The staff's attentive and caring approach, combined with their ability to handle special requests and their constant check-ins to ensure guests' satisfaction, reflect a deep-seated culture of hospitality. Despite a few comments about noise and occasional lapses in professionalism, the overwhelmingly positive feedback points to a team that is both cheerful and supportive, contributing significantly to the overall pleasant atmosphere of the establishment. Special touches, such as a welcome drink and cake, further enhance the guest experience, making Mount Blue Kandy a highly recommended choice for travelers seeking both excellent service and a warm, friendly environment.
Wi-Fi
Mount Blue Kandy offers a mixed experience when it comes to Wi-Fi connectivity. While some guests appreciated the availability of good WiFi, others faced challenges such as weak connections, frequent disconnections and non-functional service in certain areas, including rooms close to the reception. Notably, the internet tended to be unreliable after 10:00 PM and a few guests had to struggle with the hotel staff to gain access. Additionally, there were mentions of frequent power outages affecting the WiFi, though some guests acknowledged this could be planned around with only about two hours of downtime. Overall, while there are instances of positive feedback, the WiFi service appears to be inconsistent, impacting the overall guest experience.
Pool
Mount Blue Kandy features an exceptional pool experience that leaves a positive impression on its guests. The pool area offers stunning views of the surrounding mountains and sunrise, making it a fantastic spot for a scenic retreat. Described as very clean and maintaining a cool temperature, the infinity pool stands out for its impressive visuals and serene ambiance. Guests appreciate the spacious surroundings and the condition of the pool, highlighting it as a main attraction of their stay. While some found the water temperature too cold and noted the need for additional amenities like umbrellas, the overall feedback emphasizes the beauty and comfort of the pool area. The spectacular views from the pool complement the friendly service, contributing to an enjoyable and memorable stay.
FAQ
Yes, Mount Blue Kandy has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mount Blue Kandy.
No, Mount Blue Kandy doesn't allow dogs.
Yes, parking facilities are available at Mount Blue Kandy.
