Queen's Hotel
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Summary of reviewsQueen's Hotel, situated in the vibrant heart of Kandy, stands out for its exceptional location directly opposite the Temple of the Sacred Tooth Relic and Kandy Lake, offering easy access to major attractions and local amenities. This historic colonial-era hotel serves as a perfect starting point for exploring Sri Lanka's cultural capital, blending old-world charm with modern conveniences.
Guests often commend the breakfast buffet for its wide selection of Western, Asian, and local Sri Lankan cuisines, with standout features such as a popular egg and omelette station. Although generally well-received for its variety and freshness, there are occasional mentions of inconsistent temperatures and perceived high costs.
The dining experience, particularly at the dinner buffet and the in-house Chinese restaurant, is frequently praised for its ambiance, diverse menu, and quality dishes, although opinions on flavor and food quality vary.
Queen’s Hotel offers spacious rooms that exude historical charm, with antique furnishings and period decor that transport visitors to another era. While many rooms provide comfort and breathtaking views, some reveal signs of age and require renovation, particularly regarding bathrooms and soundproofing.
Cleanliness is generally satisfactory, with praise for the hotel's effort to maintain clean environments, including the pool area. However, the need for property updates and consistent maintenance is noted by some guests.
The hotel's staff is a standout feature, widely recognized for their friendliness, attentiveness, and superb customer service, contributing significantly to a memorable guest experience. Occasional lapses in service are rare but present, suggesting room for improvement in certain areas.
WiFi generally satisfies the needs of casual users, offering reliable connectivity throughout most areas, including the pool. Periodic connectivity issues are usually resolved promptly by staff.
The large, well-maintained swimming pool is a favored retreat, set in a serene garden environment that offers relaxation and a picturesque setting with a bar area for refreshments. Suggestions for improved poolside comfort highlight areas for enhancement.
Guests frequently appreciate the comfortable beds, with some describing them as particularly plush and conducive to restful sleep. However, there are mixed reviews about pillow quality and firmness of certain beds.
Finally, Queen's Hotel delivers an experience rich in historical elegance, evident in its stunning architecture and period decor. While it may not align with modern luxury standards, its classic charm attracts those who value historical beauty and classic ambiance, making it a sought-after destination for travelers appreciating its storied character.
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Guests often commend the breakfast buffet for its wide selection of Western, Asian, and local Sri Lankan cuisines, with standout features such as a popular egg and omelette station. Although generally well-received for its variety and freshness, there are occasional mentions of inconsistent temperatures and perceived high costs.
The dining experience, particularly at the dinner buffet and the in-house Chinese restaurant, is frequently praised for its ambiance, diverse menu, and quality dishes, although opinions on flavor and food quality vary.
Queen’s Hotel offers spacious rooms that exude historical charm, with antique furnishings and period decor that transport visitors to another era. While many rooms provide comfort and breathtaking views, some reveal signs of age and require renovation, particularly regarding bathrooms and soundproofing.
Cleanliness is generally satisfactory, with praise for the hotel's effort to maintain clean environments, including the pool area. However, the need for property updates and consistent maintenance is noted by some guests.
The hotel's staff is a standout feature, widely recognized for their friendliness, attentiveness, and superb customer service, contributing significantly to a memorable guest experience. Occasional lapses in service are rare but present, suggesting room for improvement in certain areas.
WiFi generally satisfies the needs of casual users, offering reliable connectivity throughout most areas, including the pool. Periodic connectivity issues are usually resolved promptly by staff.
The large, well-maintained swimming pool is a favored retreat, set in a serene garden environment that offers relaxation and a picturesque setting with a bar area for refreshments. Suggestions for improved poolside comfort highlight areas for enhancement.
Guests frequently appreciate the comfortable beds, with some describing them as particularly plush and conducive to restful sleep. However, there are mixed reviews about pillow quality and firmness of certain beds.
Finally, Queen's Hotel delivers an experience rich in historical elegance, evident in its stunning architecture and period decor. While it may not align with modern luxury standards, its classic charm attracts those who value historical beauty and classic ambiance, making it a sought-after destination for travelers appreciating its storied character.
Family Friendly Hotel
This historic hotel provides a unique experience in the heart of Kandy. Its central location makes it convenient for exploring cultural sites.
Luxury Hotel
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the heart of Kandy, the Queen's Hotel boasts an exceptional location that consistently delights its guests. This historical, colonial-era hotel is ideally situated opposite the Temple of the Sacred Tooth Relic and Kandy Lake, providing guests with immediate access to two of the city's main attractions. The central position is perfect for those who wish to explore the vibrant city on foot, with local eateries, shopping areas, and cultural sites all within walking distance. The surroundings offer a unique blend of old-world charm and modern convenience, making it an ideal base for exploring the rich history and culture of Kandy. With a strategic spot that's peaceful yet super central, visitors find Queen's Hotel the perfect gateway to the heart of Sri Lanka’s cultural capital.
The breakfast experience at Queen's Hotel offers a largely positive impression with its diverse buffet. Guests frequently appreciate the wide selection of options available at the breakfast buffet, which includes both Western and Asian dishes, alongside notable Sri Lankan specialties featuring roti and curries. Many find the breakfast delicious, with an abundance of choices that satisfy a range of palates.
The breakfast's overall quality is praised, with several guests describing it as amazing and excellent, noting that the food is freshly prepared and includes specific highlights such as an egg and omelette station. This variety contributes to a culinary delight when dining at the hotel. Despite these positives, there are some critiques regarding the freshness of the offerings and the consistency of meal temperatures, with a few guests mentioning cold dishes or an empty buffet.
Atmosphere adds to the breakfast experience, making it worthwhile. However, there are mixed reviews about the cost, with some suggesting it may be overpriced, and others mentioning an additional charge for breakfast. A few reviews indicate areas for improvement in the breakfast's preparation and quality. Overall, Queen's Hotel delivers a pleasant breakfast experience with room for enhancement in certain aspects.
Despite mixed impressions, dining at Queen's Hotel offers notable experiences for visitors. The restaurant's ambiance receives commendations, creating a pleasant setting for meals. The excellent buffet dinner options attract praise for their variety and value. Guests frequently highlight the diverse menu, which includes a combination of Western and Sri Lankan cuisine, catering to a range of tastes. While breakfast often earns positive mentions for its wide selection and pleasing flavors, dinner opinions diverge slightly.
The Chinese restaurant within the hotel garners attention, delivering superb and memorable dishes. While some guests find certain evening meals less satisfactory, other diners express enjoyment and appreciation for the culinary offerings. Although a few reviews suggest areas for improvement in food quality, especially in terms of taste, overall, the hotel continues to serve satisfying, flavorful meals. The establishment's approach to presenting its dishes ensures a visually appealing dining experience, often leaving a favorable impression.
Nestled in a fabulous old building, Queen's Hotel offers an experience steeped in charm and history. The grandeur of this historic hotel is evident from the moment one steps into the grand lobby and explores the atmospheric old colonial bar. Rooms are often praised for their generous size, with many being described as spacious, comfortable, and well-furnished. Some suites even treat guests to breathtaking lake views from their private balconies, embodying the elegance of another era.
The rooms display an inviting ambience, with a decor that nods to the grand colonial era through antique furnishings and solid, period furniture. The sense of history is pervasive, adding an interesting layer to the stay.
However, there is a marked contrast in experiences with the hotel's accommodations. While some rooms have been refreshed with modern touches and are immaculately maintained, others reveal their age with dated interiors, worn-out facilities, and the need for renovation. The bathrooms, in particular, often come under scrutiny, typically requiring upgrades and better maintenance.
Despite these inconsistencies, many rooms are noted for their comfort, with large, cozy beds being a common delight for visitors. That said, soundproofing is minimal, and it is not uncommon for guests to experience noise disturbances. Furthermore, some rooms may lack adequate lighting, adding to a somewhat dark atmosphere.
Overall, Queen's Hotel captivates with its historical charm and spacious accommodations, though potential visitors should be aware of the varied conditions of rooms and the individual character of this storied establishment.
Queen's Hotel seems to make a noteworthy impression with its emphasis on providing comfort in their sleeping arrangements. Many guests appreciated the comfortable beds, with some describing them as huge and cozy, contributing significantly to a restful experience. The beds stand out as some of the most comfortable encountered while traveling, complemented by quality linens that enhance their appeal. The super deluxe mattresses in particular garnered praise, suggesting a luxurious sleep experience for guests. However, it is worth noting that not all reviews were glowing; some guests felt the beds were either very hard or even thin, and a few mentioned noise from older beds. Despite mixed opinions on pillows, largely revolving around their condition, the overall sentiment paints a picture of a hotel that offers a cozy and well-maintained sleeping environment, particularly catching the attention of those seeking relaxation at the end of a long day exploring the heart of Kandy.
Queen's Hotel presents a mixed experience in terms of cleanliness, as evidenced by various guest reviews. On a positive note, many guests appreciated the super clean environment, with clean sheets and bathrooms being highlights. The attentive staff are recognized for their persistent efforts in maintaining cleanliness throughout the hotel, including the large pool area, which also receives praise for its cleanliness. Guests have also remarked on the neat presentation of the dining room, with crisp tablecloths and napkins.
However, the overall condition of the hotel points to a need for renovation and more consistent maintenance. Some reviews indicate issues such as stained sheets, poorly maintained bathrooms, and outdated interiors. Areas such as the flooring, sanitary ware, and furniture require attention, with some guests noting musty smells and uncomfortable beds. The hotel's age shows in its décor, with dim lighting and bubbling paint, and various guests note that despite daily cleaning efforts, the building feels dusty and neglected. Furthermore, a lack of soundproofing in the rooms detracts from the overall experience.
Given these insights, potential visitors might anticipate mixed feelings regarding the cleanliness and upkeep. There is substantial room for improvement, especially in updating the facilities, ensuring thorough cleaning, and enhancing soundproofing and maintenance across the premises.
At Queen's Hotel, the staff shines as an integral part of the guest experience, consistently earning praise for being friendly, helpful, and attentive. They are known for their excellent customer service and are eager to ensure guests feel looked after and special. Visitors frequently highlight the accommodating and supportive nature of the team, with many noting that the staff go out of their way to assist, creating an atmosphere of genuine warmth and hospitality.
The staff's ability to communicate effectively, especially at the reception, further enhances the seamless service. Guests appreciate the balance of charm, sincerity, and unobtrusiveness that the staff bring, making their stay pleasant. Notably, younger staff members are recognized for their eagerness to please and genuine smiles, contributing positively to the hotel's overall reputation.
However, while the majority of feedback is positive, there are occasional remarks about specific experiences where service fell short, suggesting areas for improvement in training and customer orientation. Despite these few drawbacks, the prevailing sentiment is overwhelmingly positive, with many guests describing the staff as an asset to the hotel, ensuring memorable stays for travelers in Kandy.
At Queen's Hotel, guests generally find the WiFi to be a strong point, with many enjoying reliable connectivity throughout the property, including the pool area. For those who need a decent connection, the WiFi is typically reported as good, with some reviews emphasizing its sufficient speed. Although there are occasional hiccups, such as issues with connectivity in certain rooms, these problems are often swiftly addressed by the hotel staff, who resolve them with solutions like providing routers. Overall, while not flawless, the WiFi at Queen's Hotel frequently meets the needs of casual internet users, though it may not be ideal for individuals needing uninterrupted connectivity for remote work.
The Queen's Hotel offers a delightful oasis within its premises, highlighted by a large and clean swimming pool that consistently receives high praise from guests. Nestled in a tranquil garden, the pool area provides a serene environment perfect for relaxation after a day of exploration. Guests appreciate the pool's well-maintained condition and enjoy the opportunity to sunbathe and unwind in this peaceful haven. The pool's atmosphere is described as fabulous and gorgeous, with the added charm of a bar area where guests can savor cocktails and welcome drinks in a picturesque setting. Although the pool area is generally well-regarded, there is a suggestion for more comfortable furniture and a parasol to enhance the overall experience. Overall, the Queen's Hotel’s swimming pool serves as a standout feature that perfectly complements the urban setting, offering a welcome retreat in the heart of the city.
Nestled in the heart of Kandy, Queen's Hotel captivates guests with its historical charm and stunning architecture. As a lovely historic establishment, it offers a unique experience with beautiful period furniture that harks back to a bygone era. The hotel's classic and refined appeal is evident throughout its spaces, providing a certain charm that many find endearing. While some may not equate it with modern four-star luxury, the hotel's elegance and character deliver what one might expect from a luxury hotel, preserving an old-world charm that resonates deeply with visitors who appreciate historical beauty and classic ambiance.
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Location
Breakfast
The breakfast's overall quality is praised, with several guests describing it as amazing and excellent, noting that the food is freshly prepared and includes specific highlights such as an egg and omelette station. This variety contributes to a culinary delight when dining at the hotel. Despite these positives, there are some critiques regarding the freshness of the offerings and the consistency of meal temperatures, with a few guests mentioning cold dishes or an empty buffet.
Atmosphere adds to the breakfast experience, making it worthwhile. However, there are mixed reviews about the cost, with some suggesting it may be overpriced, and others mentioning an additional charge for breakfast. A few reviews indicate areas for improvement in the breakfast's preparation and quality. Overall, Queen's Hotel delivers a pleasant breakfast experience with room for enhancement in certain aspects.
Dinner
The Chinese restaurant within the hotel garners attention, delivering superb and memorable dishes. While some guests find certain evening meals less satisfactory, other diners express enjoyment and appreciation for the culinary offerings. Although a few reviews suggest areas for improvement in food quality, especially in terms of taste, overall, the hotel continues to serve satisfying, flavorful meals. The establishment's approach to presenting its dishes ensures a visually appealing dining experience, often leaving a favorable impression.
Rooms
The rooms display an inviting ambience, with a decor that nods to the grand colonial era through antique furnishings and solid, period furniture. The sense of history is pervasive, adding an interesting layer to the stay.
However, there is a marked contrast in experiences with the hotel's accommodations. While some rooms have been refreshed with modern touches and are immaculately maintained, others reveal their age with dated interiors, worn-out facilities, and the need for renovation. The bathrooms, in particular, often come under scrutiny, typically requiring upgrades and better maintenance.
Despite these inconsistencies, many rooms are noted for their comfort, with large, cozy beds being a common delight for visitors. That said, soundproofing is minimal, and it is not uncommon for guests to experience noise disturbances. Furthermore, some rooms may lack adequate lighting, adding to a somewhat dark atmosphere.
Overall, Queen's Hotel captivates with its historical charm and spacious accommodations, though potential visitors should be aware of the varied conditions of rooms and the individual character of this storied establishment.
Beds
Cleanliness
However, the overall condition of the hotel points to a need for renovation and more consistent maintenance. Some reviews indicate issues such as stained sheets, poorly maintained bathrooms, and outdated interiors. Areas such as the flooring, sanitary ware, and furniture require attention, with some guests noting musty smells and uncomfortable beds. The hotel's age shows in its décor, with dim lighting and bubbling paint, and various guests note that despite daily cleaning efforts, the building feels dusty and neglected. Furthermore, a lack of soundproofing in the rooms detracts from the overall experience.
Given these insights, potential visitors might anticipate mixed feelings regarding the cleanliness and upkeep. There is substantial room for improvement, especially in updating the facilities, ensuring thorough cleaning, and enhancing soundproofing and maintenance across the premises.
Staff
The staff's ability to communicate effectively, especially at the reception, further enhances the seamless service. Guests appreciate the balance of charm, sincerity, and unobtrusiveness that the staff bring, making their stay pleasant. Notably, younger staff members are recognized for their eagerness to please and genuine smiles, contributing positively to the hotel's overall reputation.
However, while the majority of feedback is positive, there are occasional remarks about specific experiences where service fell short, suggesting areas for improvement in training and customer orientation. Despite these few drawbacks, the prevailing sentiment is overwhelmingly positive, with many guests describing the staff as an asset to the hotel, ensuring memorable stays for travelers in Kandy.
Wi-Fi
Pool
Luxury
Yes, Queen's Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Queen's Hotel.
No, Queen's Hotel doesn't allow dogs.
Yes, parking facilities are available at Queen's Hotel.
No, Queen's Hotel doesn't have a gym.
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