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Summary of reviewsThe Radh Hotel in Kandy, Sri Lanka, garners widespread acclaim across various aspects of its services, creating a well-rounded and highly praised guest experience.
Located in the heart of Kandy, the hotel's exceptional location provides easy access to major attractions like the Temple of the Tooth Relic and Kandy Lake. Guests appreciate the convenience of being close to tourist sights, shopping areas and city life, making it an ideal base for exploring both Kandy and nearby destinations such as Sigiriya and Dambulla.
The breakfast at The Radh Hotel receives enthusiastic endorsements for its fantastic and delicious offerings. The buffet features a diverse mix of traditional Sri Lankan and Western options, including egg hoppers and freshly made waffles. Guests commend the wide variety, high quality and exceptional presentation, further enhanced by the friendly and helpful staff. Though a few guests mentioned a desire for more variety, the overall sentiment remains highly positive.
Dinner experiences at the hotel's restaurant are generally favorable with guests highlighting the excellent quality of both Sri Lankan and Japanese dishes. Some reported that the menu could benefit from more variety and additional vegan options, but many appreciated the outstanding taste and reasonable pricing of the meals.
The rooms at The Radh Hotel stand out for their cleanliness, modernity and comfort. Guests frequently mention their spaciousness, stylish decor and luxurious amenities. Comfortable beds and well-maintained rooms contribute to a restful stay with thoughtful touches like bathrobes and complimentary mini-bar drinks enhancing the experience. Any minor issues, such as tricky lighting systems or the need for minor renovations, did not significantly detract from the positive overall impression.
Cleanliness is a consistent highlight with numerous reviews praising the hotel's immaculate rooms, spotless bathrooms and high European standards of hygiene. The contemporary design and elegance of the hotel further add to its appeal.
The hotel's staff are frequently described as attentive, helpful and friendly. This consistent level of care and service plays a significant role in creating a welcoming atmosphere with staff members often going above and beyond to ensure guest satisfaction.
While the hotel's Wi-Fi receives mixed reviews with some finding it reliable and others experiencing connectivity issues, overall, the internet service is satisfactory for most guests.
The spa and gym receive mixed feedback; guests enjoy the use of quality Spa Ceylon products and good massages but note the small size of the facilities and the need for soundproofing and equipment maintenance.
For families, The Radh Hotel provides a welcoming environment. The staff's thoughtful attention and excellent service are appreciated, though some family rooms may feel small. The hotel's superb location makes it convenient for exploring with children.
The beds are repeatedly praised for their exceptional comfort with guests describing them as among the most comfortable they've experienced, ensuring a restful night's sleep.
Overall, The Radh Hotel offers a luxurious experience comparable to high-end European establishments, bolstered by excellent service and attention to detail. Despite minor areas for improvement, guests leave thoroughly impressed, finding the hotel well-deserving of its high rating and eager to return. Show more
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Hotel with Spa
Listed as a spa hotel in Kandy, The Radh Hotel provides spa services for guests looking to relax and rejuvenate during their stay.
Family Friendly Hotel
The Radh Hotel offers family suites that can house up to two adults and two children. The suites are equipped with amenities to ensure the comfort of families. The amenities include air conditioning, free WiFi, and a full HD television.
Accessible Hotel
The entire unit at this hotel is wheelchair accessible and accessible by lift. Bathrooms feature a walk-in shower and a bidet.
Hotel with Gym
The hotel has a fully-equipped fitness center located on the first floor. Well-trained staff are available to provide guidance upon request.
4-Star Hotel
This hotel offers a full-service spa and a restaurant specializing in Japanese cuisine. It also provides complimentary wireless internet access and concierge services. Its central location provides easy access to Kandy's attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Room Types
Deluxe RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a private entrance, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels.
Executive King RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room features air conditioning, a private entrance, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.
Premier RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as a quiet street view. The unit offers 1 bed.
Radh Family SuiteFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.
The Radh Premier SuiteThis suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite comprises 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a balcony with city views, this suite also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.
The Radh Royal SuiteThe hot tub is a top feature of this suite. Boasting a private entrance, this spacious suite also comes with 2 bedrooms, a seating area and 2 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 3 beds.
Plunge Pool SuiteThe private pool is a top feature of this suite. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, tumble dryer, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.9
Excellent
Location
The Radh Hotel boasts an exceptional location that is highly praised by its guests. Situated right in the heart of Kandy, it offers easy access to many of the city's main attractions, including the renowned Temple of the Tooth Relic, which is just a short walk away. The hotel’s proximity to Kandy Lake and other sites like Sigiriya and Dambulla makes it an ideal base for exploring both the city and surrounding sightseeing areas.
Guests frequently highlight the convenience of being centrally located with various tourist attractions, shopping areas and city life just steps away. The hotel’s setting also allows visitors to enjoy pleasant walks along the lake, especially after sunset. In addition to its location, the hotel receives commendations for its cleanliness, comfort and modern amenities, making it a popular choice for those seeking both luxury and convenience in Kandy. The combination of a superb location and high-quality facilities makes The Radh Hotel an excellent choice for any traveler visiting the area.
Breakfast
'The Radh Hotel' has received widespread praise for its breakfast offerings. Guests frequently describe the breakfast as fantastic, delicious and very good, often emphasizing the wide variety and the high quality of the food. The buffet-style breakfast features both traditional Sri Lankan dishes and Western options, making it a diverse and extensive spread that caters to various tastes.
Guests particularly enjoyed the mix of local and English breakfast items, including specialties like egg hoppers and freshly made waffles. The breakfast includes an array of fresh fruit and a selection of exquisite delicacies with several reviews noting that it was one of the best breakfasts they had experienced in Sri Lanka.
The helpful and friendly staff further enhance the breakfast experience. While some guests felt there could have been a bit more variety or noted modest offerings, the overall sentiment remains highly positive. Most reviewers highlight the exceptional presentation and the delicious nature of the buffet, which includes made-to-order options and a delightful array of choices that made for a lovely start to the day.
Dinner
Guests staying at 'The Radh Hotel' have shared generally positive experiences regarding dinner at the hotel's restaurant. They found the food to be outstanding with several remarks highlighting both Sri Lankan and Japanese options as particularly excellent. Diners were impressed with the overall quality and taste, noting the deliciousness and reasonable price of meals.
However, there were some points of criticism. A few guests mentioned that the dinner menu lacked variety and did not offer many vegan options. On several occasions, the food was cited as mediocre, lacking in authentic flavors or not served hot enough. Some guests also found the hamburger subpar and suggested that dinner might sometimes be better enjoyed outside the hotel.
In conclusion, while there are areas for improvement, most visitors have had enjoyable dining experiences at 'The Radh Hotel', appreciating the delicious and well-prepared local and international dishes offered.
Rooms
The Radh Hotel in Kandy boasts rooms that consistently receive high praise for their cleanliness, modernity and comfort. Guests have found the rooms to be very clean, spacious and equipped with all necessary amenities. The modern decor and stylish furnishings contribute to an appealing atmosphere with some rooms offering cozy, romantic settings and beautiful, luxurious accents.
Visitors appreciated the comfortable beds and the well-maintained, airy rooms. The rooms often feature thoughtful touches such as bathrobes, quality cosmetics and complimentary mini-bar drinks. Many rooms are described as incredibly spacious, though a few guests mentioned that some rooms felt a bit small, especially for families with children.
Convenience is another highlight, as the hotel is located just a few minutes' walk from the Temple of the Tooth. Certain rooms provide a pleasant city view and despite being centrally located, some rooms are noted for their quietness, ensuring a restful stay.
With clean and fresh bedding, modern facilities and excellent breakfasts, The Radh Hotel seems to excel in creating a comfortable and welcoming environment. Minor issues such as tricky lighting systems and the need for minor renovations in some rooms were mentioned, but these did not overshadow the overall positive experiences. The rooms are well-represented by the photos and the hotel itself is stylish, well-appointed and consistently leaves guests feeling satisfied with their stay.
Beds
At The Radh Hotel, guests consistently praise the comfort of the beds, which are described as fantastic, incredibly comfortable and even heavenly. Reviewers frequently highlight the high quality of the linen and pillows, noting that the bedding is perfect and that there are options for different types of pillows. The beds are often referred to as the most comfortable they have experienced during their trips with many describing their stay as having super comfortable rooms and soft pillows. Overall, the feedback points to an exceptional sleep experience with beds that ensure a restful and cozy stay.
Cleanliness
The Radh Hotel in the heart of Kandy has consistently received commendations for its impeccable cleanliness. Guests have described the hotel as very clean with rooms that are not only spotless but also modern, spacious and equipped with all necessary amenities. The bathrooms, in particular, have been noted for their superb cleanliness and design, contributing to an overall comfortable stay.
The hotel's contemporary look and elegant design further enhance its appeal. Many reviews highlight the excellent upkeep of the property with rooms and facilities that meet high European standards of hygiene. The hotel is also praised for its great location in the city center, adding convenience to the comfort and cleanliness it provides.
Overall, The Radh Hotel stands out for its high standards of cleanliness, from the spotless rooms and bathrooms to the well-maintained facilities, making it a top choice for visitors seeking a clean, comfortable and well-situated accommodation in Kandy.
Staff
The reviews for The Radh Hotel paint a glowing picture of the staff's dedication and hospitality. Words like attentive, helpful and friendly come up repeatedly, highlighting the consistent level of care and service offered to guests. Several reviewers noted the exceptional and accommodating nature of the staff with specific mentions of individuals like Iqram and Irfan, praised for their thoughtfulness and courteousness. The staff's readiness to assist, their polite demeanor and eagerness to go above and beyond for guests stand out. Additionally, the attentive and knowledgeable service has been described as impeccable with many guests appreciating the insider tips and prompt responses to their requests. Overall, the staff at The Radh Hotel is characterized by their friendliness, professionalism and genuine willingness to make each guest’s stay as pleasant and comfortable as possible.
Wi-Fi
The Wi-Fi at The Radh Hotel garners mixed reviews from guests. Some visitors reported seamless and reliable internet throughout the hotel, describing it as good, very good and great. However, a significant number of guests found the Wi-Fi to be slow or intermittent with mentions of complicated login processes and the need to re-log multiple times with the same code. While a few guests experienced poor Wi-Fi connections, others noted that these issues could be resolved by contacting reception. Overall, while some find the internet service satisfactory and even very good, others believe that there is considerable room for improvement.
Spa
The spa at The Radh Hotel brings mixed reactions from guests. On the positive side, the use of Spa Ceylon skincare products adds a touch of luxury to the experience and guests appreciate the kindness and effort of the therapist, finding the massage and gym to be of good quality. However, there are several areas in need of improvement. The spa and gym are notably small and soundproofing could be better to ensure a more tranquil environment. Guests have been disappointed by the lack of a masseur and female therapist availability, as well as discrepancies between advertised and actual spa prices. Some reviewers felt that the overall spa service was not up to standard, describing it as poor and underwhelming with a suggestion that the hotel could invest more effort into enhancing the spa experience.
Gym
The gym at The Radh Hotel is frequently described as small, yet equipped with essential and functional equipment. Despite its limited size, guests mention that it serves the basic needs of those looking to maintain their fitness routines while traveling. Reviewers appreciated a variety of aspects, from the presence of weights to the overall functionality of the space. However, it's noted that some equipment, such as the treadmill, may require maintenance. Overall, guests found the gym to be a convenient addition to the hotel's range of facilities with the helpfulness of the hotel manager also being highlighted positively.
Family
The Radh Hotel offers a family-friendly atmosphere ideal for those travelling with children. Guests appreciated the thoughtful attention from the staff, who provided excellent recommendations and suggestions tailored to families. The hotel's breakfast received high praise, adding to the pleasant experience. While some found the family rooms to be somewhat small and not fully equipped for families, the stylish concept of the hotel and its superb location near the Temple of the Tooth Relic and a picturesque lake made exploring with kids convenient and enjoyable. Guests expressed eagerness to return, underlining the welcoming environment for children.
4 Star
The Radh Hotel features well-appointed, modern rooms with luxurious amenities, creating an ambiance typically found only in high-end European establishments. Guests often feel like they're receiving top-tier service comparable to a 5-star hotel in Germany, as the staff consistently offers excellent service that exceeds expectations. The hotel's colonial style and European 4-star standard provide a unique and comfortable stay.
While the price may seem expensive for Sri Lanka, it aligns with the high-quality experience provided. Some guests noted that, although the hotel is pricey, the service is fuss-free and very good. However, there have been mentions that the room service could be improved to better meet the expectations of a 4-star establishment. Despite this, overall feedback suggests that the hotel deserves its high rating with everything corresponding well to its star level and leaving guests thoroughly impressed.
No, The Radh Hotel doesn't have any pool.
Yes, a spa is available at The Radh Hotel.
No, The Radh Hotel doesn't allow dogs.
No, parking facilities aren't available at The Radh Hotel.