Aarunya Nature Resort - Kandy is a beautiful boutique style resort nestled high up in the treetops of a mountaintop rainforest, offering exceptional views of the tropical nature that surrounds it. The sky villas are luxurious and unique with breathtaking views and interior design and the Jacuzzi is a wonderful addition that guests love. The staff is warm, welcoming and helpful with a particular shout out to Mr. Alec, who was described as the best. Guests were impressed by the friendliness and helpfulness of the staff, who went above and beyond to make their stay enjoyable. The food offering, cleanliness and attention to detail were also commended. Although there were a few negative experiences from guests, overall, Aarunya Nature Resort - Kandy provides a wonderful escape from reality. If you're looking for a peaceful retreat in Sri Lanka with friendly staff who will take care of your every need, Aarunya Nature Resort - Kandy is the perfect place for you!
The Kings Pavilion Luxury Hotel is consistently praised for its world-class staff who provide exceptional service with care and attention to detail. Guests describe the staff as dedicated, friendly and professional, acting as national ambassadors and providing helpful guidance and recommendations. The hospitality and warmth of the staff make for an exceptional vacation experience with international guests noting their quick aid to any request and even providing complimentary birthday cakes with candles. Overall, the staff at the Kings Pavilion Luxury Hotel go above and beyond for their guests.
The Flame Tree Estate & Hotel is a hidden gem nestled in the heart of the Sri Lankan jungle, just a short drive from Kandy. This beautifully restored colonial villa offers a tranquil retreat amid stunning natural vistas, providing guests with breathtaking views of the surrounding lush landscapes and breathtaking sunsets. The secluded, serene environment creates an ideal setting for relaxation and exploration while remaining conveniently connected to nearby attractions.
Guests repeatedly praise the exquisite accommodation, highlighting the villa's refined opulence, stylish decor, and luxurious charm, which contribute to a relaxed and intimate atmosphere. With accommodations that cater to a maximum of ten guests, the estate ensures personalized attention and a serene setting for everyone. The charming rooms, featuring incredibly comfortable beds and stunning details, offer a dreamy escape, complemented by immaculate cleanliness and tasteful decorations.
The culinary experience at The Flame Tree Estate & Hotel is a constant source of admiration. Breakfasts are celebrated for their abundance, quality, and variety, with guests enjoying homemade specialties like cinnamon rolls and pineapple jam. The dinner menu offers a gourmet journey, impressing with its high quality and variety, often praised for its top-tier restaurant quality. Dining on the terrace by the pool enhances the experience, providing an unforgettable backdrop.
The infinity pool is a standout feature, perfectly positioned to offer exceptional panoramic views of the jungle, hills, and palm groves. It becomes a magical setting at sunset, providing the perfect enclave for relaxation and enjoying the beauty of nature.
The hotel's exceptional hospitality is delivered by a dedicated and warm staff. Staff members such as David, Angelo, and Kasun, along with the owners, are recognized for their friendliness and professionalism, ensuring that every guest feels welcomed and valued. Their genuine care and enthusiasm for fulfilling guest requests create an inviting and supportive atmosphere.
In sum, The Flame Tree Estate & Hotel captures a harmonious blend of luxury, comfort, and peace. Every aspect of this paradise-like retreat, from its luxurious accommodations and remarkable culinary experiences to its dedicated staff and stunning natural surroundings, ensures an exceptional stay that leaves a lasting impression.
Galavilla Boutique Hotel & Spa is a hidden gem located in the midlands of Sri Lanka, boasting breathtaking views of the surrounding mountain scenery. The luxurious and spacious rooms are tastefully decorated with a Singhalese touch and offer beautiful veranda views overlooking the lush jungle. Guests appreciate the lovely ambiance and exceptional hospitality of the fantastic staff, who provide great service with warm and friendly hospitality. The hotel's restaurant is highly recommended for its mouth-watering, diverse and traditional Sri Lankan cuisine and the breakfast is called "excellent" with plenty of choices that suit everyone's taste. The hotel's spa offers comprehensive Ayurvedic treatments and relaxing massages, while the pool and jacuzzi provide a gemütlichen and enjoyable area to relax and unwind. Although the hotel is located 40 minutes away from Kandy, the effort is undoubtedly worth it and the hotel provides a personalized experience that is truly one-of-a-kind.
The Theva Residency, nestled in the serene hills of Kandy, Sri Lanka, is celebrated for its tranquil setting and breathtaking panoramic views. Guests consistently praise its location, offering an escape from the hustle and bustle of the city while maintaining convenient access via tuk-tuk. The stunning vistas from the rooms, pool, and breakfast terrace are a highlight, providing an ideal retreat for those seeking quiet and scenery.
Culinary experiences stand out at Theva Residency, with guests frequently extolling the quality and flavors of both breakfast and dinner. The blend of Sri Lankan and continental breakfast options, complemented by the outstanding service from friendly staff, is often highlighted. Despite minor feedback on limited breakfast options, the dining experience overall is considered one of the best in Kandy, driven by an award-winning chef. Dinner offerings are equally praised for their taste and presentation, making the hotel restaurant a dining highlight.
Accommodation at Theva Residency is recognized for its spacious rooms, comfortable beds, and amazing views. Large private balconies enhance the experience, offering captivating vistas of Kandy. Although some guests comment on dated interiors and occasional wear, these concerns are largely overshadowed by the serene atmosphere and attentive staff. Impeccable cleanliness standards further contribute to the positive experience, despite mixed feedback on certain areas like entrance carpets.
The staff at Theva Residency are consistently applauded for their warmth, efficiency, and dedication. They create a welcoming environment, ensuring guests feel well cared for and enhancing overall hospitality. The management's proactive approach complements the service provided by the culinary team, adding to the outstanding experiences guests encounter.
The intimate and well-maintained pool area, though small, offers a peaceful escape with breathtaking views of the surrounding mountains. Guests enjoy bird watching and relaxation, supported by excellent service from attentive staff. Despite some comments on potential improvement, the pool's ambiance is widely appreciated.
While Theva Residency positions itself as a five-star hotel, guest reviews suggest a more realistic three-star experience due to perceived need for renovation and alignment of amenities with price. Nevertheless, it remains a unique boutique destination offering charm and beauty, with luxury elements like impressive views and exceptional culinary offerings contributing to its allure. Overall, Theva Residency is a desirable choice for travelers seeking tranquility and memorable experiences, alongside standout hospitality and picturesque surroundings.
Fox Kandy by Fox Resorts - Luxury in the Mist provides a stunning retreat high in the hills above Kandy, known for its tranquility and breathtaking views. Despite the challenging approach via steep, narrow roads, the serene setting and panoramic views make it worth the effort. The hotel's remote location offers a respite from city life with a 10-20 minute tuk-tuk ride to reach Kandy’s center. Guests enjoy the infinity pool overlooking the jungle, a highlight for its otherworldly views.
Breakfast at Fox Kandy by Fox Resorts - Luxury in the Mist is largely praised for its hearty and diverse offerings, featuring a wide range of Western and Sri Lankan options in a picturesque setting. Although some guests noted a need for more variety and prompt refills, the general consensus is positive. Dinner experiences garnered mixed feedback; while many appreciated the variety and taste, including special event dinners, others felt the quality didn’t always justify the price and some found the buffet options limited.
Rooms at Fox Kandy by Fox Resorts - Luxury in the Mist are highly praised for being clean, spacious and comfortable with modern furnishings and amenities. Beautiful views are a consistent highlight, though a few guests noted issues like outdated furnishings in some rooms, air conditioning problems and noise disturbances. Despite these minor setbacks, the overall consensus is positive with many valuing the cleanliness and comfort.
Cleanliness at Fox Kandy by Fox Resorts - Luxury in the Mist stands out as a strong point with numerous reviews noting spotless rooms and well-maintained facilities. The pool area in particular is mentioned frequently for its cleanliness and beautiful views. A few isolated issues with room windows and minor pest problems in bathrooms were reported, but these are rare.
The staff at Fox Kandy by Fox Resorts - Luxury in the Mist receives high praise for their friendliness, helpfulness and attentiveness. Guests appreciate the professional yet warm demeanor of the team, from the receptionists to the gardeners. Personalized attention, such as special dietary accommodations made by the chef, adds to the positive experience. Minor mentions of unfriendly encounters do exist, but the overall sentiment toward the staff is overwhelmingly positive.
The WiFi at Fox Kandy by Fox Resorts - Luxury in the Mist receives mixed reviews. While some guests found it excellent and sufficient for streaming, others experienced weak and inconsistent connectivity.
The pool is a significant attraction, described as stunning and well-maintained with breathtaking views from the infinity pool. The pool area is generally praised, although there are mentions of it being on the smaller side and occasional shortages of sunbeds.
Parking facilities are available but challenging with restricted space and no guided parking services, making navigation difficult, especially for larger vehicles.
Fox Kandy by Fox Resorts - Luxury in the Mist is considered very family-friendly, offering comfortable accommodations and attentive service that cater well to both adults and children. It is frequently recommended for family vacations due to its welcoming atmosphere and suitable facilities.
Beds at Fox Kandy by Fox Resorts - Luxury in the Mist are highly commended for their comfort, contributing significantly to the overall positive experience. Occasional issues with bed sizes and cleanliness were noted, but these are outliers compared to the frequent praise for comfortable and cozy bedding.
Despite some aspects not meeting the five-star standard, particularly in room and bathroom quality, Fox Kandy by Fox Resorts - Luxury in the Mist delivers a luxurious experience with excellent customer service and amenities. It is a favorable choice for both leisure and business travelers due to its picturesque location, attentive staff and overall comfort.
The Golden Crown Hotel is a luxurious and comfortable stay that offers exceptional five-star service. The hotel boasts a stunning location with incredible views of the jungle and surrounding areas, providing guests with a relaxing stay just outside of the busy roads of Kandy Centre but still within easy and fast access to the city. The breakfast and dinner options are great with a good variety and quality of meals served and the staff is exceptional with guests consistently praising their friendliness, attentiveness and hospitality. The hotel's rooms are cozy and comfortable, clean and spacious with excellent maintenance and the outdoor pool is stunning with lovely views. The Golden Crown Hotel is a fantastic family destination that will surely provide a memorable experience for everyone. Overall, this is a superb complexe hôtelier that's perfect for anyone who wants to relax in style.
Santani Wellness Kandy is a luxurious and exceptional five-star retreat nestled deep in the heart of the mountains, offering a truly remarkable natural escape. The location is undeniably beautiful with incredible scenic hikes and breathtaking views of the valley and sunset. The mountain chalet-style rooms offer unforgettable panoramas of the surrounding environment and the staff is friendly, professional and approachable, providing personalized, high-touch service. The daily food is exceptional with fine-dining rated over five stars and the spa facilities are top class, offering diverse options for luxurious treatments. The pool area is a must-see feature with an infinity pool and outdoor swimming pool situated in a stunning location. The yoga facilities are fantastic with complementary sessions of Hatha yoga each day with a great instructor. Overall, Santani Wellness Kandy is a must-visit destination for anyone seeking a peaceful and magical holiday experience in nature. Highly recommended!
The Grand Kandyan is a luxurious five-star hotel located on a small hill with stunning views of Kandy city and the surrounding mountain ranges. The hotel's central location makes it easy to access all major attractions and transportation options. Guests rave about the exceptional dining experience with high-quality and delicious food served in the clean and attractive buffet setting. The hotel offers two restaurants, Lemongrass and Tamarind, serving mouth-watering dishes. The rooms are spacious, comfortable and clean with modern interiors and opulent decor. The hotel is well-maintained and the staff is courteous, friendly and well-trained, offering excellent service throughout the hotel. The rooftop pool offers breathtaking panoramic views of Kandy and the hotel boasts an impressive selection of facilities. The Grand Kandyan is a standout choice for even the most discerning travelers, providing a royal hotel experience with all the attributes of a five-star hotel.
View360 is a hotel that offers a unique experience with breathtaking panoramic views. The location is praised for its stunning views and tranquil atmosphere, making it a perfect escape from the hustle and bustle of city life. The spacious rooms with huge windows allow guests to fully appreciate the surrounding beauty and guests consistently rave about the size and comfort of the rooms. The hotel prides itself on its cleanliness and guests appreciate the cleanliness of the rooms and common spaces. The staff is friendly and helpful, going above and beyond to ensure guests have an unforgettable experience. The pool is a great spot to cool off and unwind with its magnificent view and clean water. Overall, View360 is highly recommended for travelers who value cleanliness, comfort and stunning views in their accommodations.
Bellwood Hills Resort & Spa offers exceptional hospitality and customer service with friendly and attentive staff. Many guests highlight specific staff members by name who provide exceptional service and go above and beyond to ensure guests have a perfect stay. Positive comments are echoed in multiple languages from guests all over the world, making it a top choice for those seeking a resort with superb staff.
Earl's Regency Hotel is a highly recommended hotel with a fantastic Hill Country Charm and breathtaking views of the mountains and pool. The hotel's location is remote from the city center, but guests appreciate the attractive location. The staff is helpful and responsive and the food is fabulous with a large variety of options. The breakfast buffet is especially noteworthy and the dinner buffet is described as excellent and most delicious. The hotel offers spacious, beautiful rooms with exceptional views and the property itself is also beautiful. The overwhelming positive phrases in the reviews show that Earl's Regency Hotel prioritizes maintaining high standards of cleanliness for their guests. The staff is friendly and caring and many guests appreciate their service. The hotel's pool is a popular feature for guests looking to relax and enjoy the stunning surroundings. Although some reviewers did not find the service or amenities quite up to par with a five-star rating, others believe the facilities have the potential to reach that status. Overall, Earl's Regency Hotel is a beautiful and comfortable hotel that maintains high standards and is highly recommended by guests.
The Madulkelle Tea and Eco Lodge is an intimate 4-star hotel with 19 private lodges on the Knuckles Mountain Range. Each room is secluded and has a front porch with panoramic views. For leisure, guests can enjoy the hotel’s infinity pool, library, lounge bar, dining room, and restaurant. The accommodation also offers four treatment tent pavilions with couples treatments available from trained therapists. On the property is the hotel’s very own organic garden where fruits, vegetables, and herbs are grown without synthetic pesticides or harmful fertilizers.
Summary of reviews
Madulkelle Tea and Eco Lodge is a paradise with stunning mountain views, surrounded by tea plantations, fruit trees and spice bushes. The English manor house charm of the lodge adds to the experience. The restaurant serves high-quality food, although some guests found the menu complicated and expensive. The unique tent accommodation is well-equipped, clean and spacious with incredible views of the Knuckles. The staff is friendly, helpful and accommodating with excellent language skills. Overall, Madulkelle Tea and Eco Lodge is an exceptional hotel that offers a remarkable experience to its guests, highly recommended for anyone seeking an unforgettable stay.
Jetwing Kandy Gallery, A Luxury Reserve is a tranquil oasis located slightly far from the town center, surrounded by a serene lake and beautiful natural surroundings. The exceptional personnel provide top-notch service and attention to detail, making your stay unforgettable. The staff goes above and beyond to make your stay as comfortable as possible with personalized care and hospitality. The hotel offers personalized service where every room has its own personal butler. Visitors love the calm and quiet atmosphere, making it a wonderful escape from the hustle and bustle of the city. The splendid setting with buildings harmonized with the surrounding nature is simply breathtaking. Overall, Jetwing Kandy Gallery, A Luxury Reserve is a wonderful and peaceful hotel experience in a beautiful location.
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