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Summary of reviewsAS Inn Hotel has garnered a wealth of positive feedback from guests, particularly for its excellent location, dining experiences, room comfort, cleanliness and courteous staff. The hotel is conveniently situated near a large central park, offering serene surroundings and easy access to the city center, either by a short walk or through bus connections. Guests appreciate the hotel's friendly atmosphere, good pricing and clean, compact accommodations.
While the breakfast service has received mixed reviews, the on-site café is generally well-liked and adds value to the stay. Dinner at the hotel's restaurant is highly recommended, though it's worth noting that dining services are not available on weekends. The restaurant stands out for its excellent coffee and flavorful dishes.
The hotel's rooms are described as clean, cozy and spacious, featuring modern amenities such as Smart TVs, mini-bars and electric kettles. Guests enjoy the large, comfortable beds and bright atmosphere due to large windows in some rooms. Complimentary bathrobes, disposable slippers and fresh linens further enhance the comfort. However, the lack of air conditioning and occasional water pressure issues have been pointed out as areas needing improvement.
Cleanliness is a hallmark of AS Inn Hotel with numerous reviews highlighting the pristine condition of the rooms and common areas. The newness of the hotel and absence of any unpleasant odors contribute to an inviting environment.
The staff at AS Inn Hotel are frequently praised for their politeness and helpfulness. They are noted for being responsive, attentive and friendly, significantly enhancing the overall guest experience. However, the language barrier and occasional lapses in maintenance prompt some minor critiques, though these do not overshadow the generally positive sentiments.
Lastly, the hotel’s Wi-Fi service receives a mixed response with some guests finding it reliable and fast, while others encounter connectivity issues. Despite these inconsistencies, the overall sentiment towards AS Inn Hotel remains highly favorable, particularly for its clean, comfortable accommodations and excellent hospitality. Show more
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Categories
Hotel with Parking
This hotel offers parking.
Cheap Hotel
Located in Astana, AS Inn Hotel can be a reasonable option if proximity to Astana is acceptable, offering basic hotel amenities.
Accessible Hotel
AS Inn Hotel offers wheelchair access and dedicated rooms and facilities for disabled guests, including a toilet specifically designed for disabled use.
Hotel with Free Wi-Fi
Room Types
Single RoomThe single room features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Large Double RoomThe double room offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Superior Double RoomThe air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 1 bed.
Guest Reviews
Location
AS Inn Hotel boasts an excellent and convenient location that draws many positive remarks. It is situated near a large, central park, offering guests pleasant views of the trees and a serene environment. The hotel's location makes it easy to reach the city center with just a 15-minute walk or a leisurely 25-30 minute stroll through the park to access the central squares. The proximity to bus stops adds to the convenience, facilitating straightforward travel throughout Karaganda. Guests appreciate the balance of good pricing and prime location with clean and compact accommodations. The overall ambiance, appearance and friendly atmosphere contribute to its charm, making it a favorable place to stay. Although not located in the very heart of the city, the adjacent park and relatively short travel times to central attractions make it a solid choice for travelers.
Breakfast
Guests at 'AS Inn Hotel' have mixed feelings about the breakfast offerings. While some highlight the availability of a small café in the hotel where guests can enjoy a delicious breakfast, others mention issues such as no breakfast being available on weekends and unsatisfactory quality with specific complaints about certain dishes like cottage cheese pancakes. Despite being included in the room rate, some guests were disappointed with what was served, noting imitation butter products and limited selections by late afternoon. However, the café itself has been praised as good and several guests confirm that breakfast is indeed included in the room rate, adding value to their stay.
Dinner
The AS Inn Hotel offers an enjoyable dining experience with its restaurant serving delicious food that comes highly recommended by guests. The restaurant, which impresses with its excellent coffee and delectable dishes, operates from Monday to Friday. Guests should note that the restaurant is not open during weekends and there is no provision for breakfast, lunch, or dinner on those days. Despite some comments on the dining room's prices, the overall feedback highlights the quality of the meals available. Additionally, there is a small cafe within the building that adds to the dining options for guests.
Rooms
AS Inn Hotel offers a pleasant and comfortable stay with rooms that guests describe as clean, cozy and spacious. The hotel boasts fresh interiors and up-to-date renovations, giving the rooms a stylish and well-maintained appearance. Many reviewers praise the large, comfortable beds as well as the bright and airy atmosphere provided by huge windows in some rooms.
The hotel rooms come equipped with various amenities, including a mini-bar stocked with drinks, an electric kettle and Smart TVs. Guests also appreciate the complimentary bathrobes, disposable slippers and fresh linens. Although some single rooms may be on the smaller side, they are noted to contain all necessary conveniences.
However, a few downsides include the absence of air conditioning, which can make the rooms a bit stuffy and occasional issues with weak water pressure in the showers. Additionally, while the plumbing generally works, there are times when it may be unreliable.
All in all, AS Inn Hotel stands out as a charming, small hotel with clean, well-equipped rooms that are perfect for a comfortable stay.
Cleanliness
AS Inn Hotel stands out for its exceptional cleanliness, consistently highlighted in guest feedback. Visitors frequently praise the clean and cozy environment throughout the establishment. The rooms are noted for their tidy and immaculate appearance with fresh linens and neat repairs adding to the comfortable experience. The newness of the hotel is also a positive aspect, contributing to its clean and modern feel. Guests appreciate the absence of any unpleasant odors, ensuring a fresh and inviting atmosphere. The spacious rooms and soft beds further enhance the comfort, making it a welcoming retreat. The bathrooms maintain the same high standards of cleanliness, adding to the overall satisfaction. Cleanliness is a defining feature of AS Inn Hotel, making it a preferred choice for travelers seeking a pristine and pleasant stay.
Staff
The staff at AS Inn Hotel generally receive high marks for their politeness and friendliness. Numerous reviews commend the courteous and responsive attitude of the staff, noting their readiness to assist guests with various needs. The reception team, including a particularly polite and helpful manager, operates around the clock, making sure to prioritize guest comfort and convenience. Many guests appreciated the receptionists' assistance with luggage and the administrator is often highlighted as being very pleasant and calm.
Moreover, some specific staff members stand out, such as Andrey, the barista, who is praised for making great cocktails. However, it’s not all roses; there are some areas for improvement. Some reviews mention that the staff do not speak English, which could pose a challenge for international visitors. Additionally, there are comments about occasional lapses in service and maintenance issues not being promptly addressed. Despite these minor drawbacks, the general sentiment towards the hotel staff remains favorable, particularly for their friendliness and willingness to help.
Wi-Fi
The Wi-Fi experience at AS Inn Hotel receives mixed feedback from guests. While some appreciate that the Wi-Fi works without interruptions and mention it is fairly fast, others have faced challenges. There are reports of the internet being difficult to use with issues such as weak or inconsistent connections and Wi-Fi hardly working in certain areas. Guests have experienced problems both in their rooms and in the hotel lobby. Despite these challenges, there are moments when the Wi-Fi quality is satisfactory, but overall, the connectivity seems to require improvement for a more reliable experience.
No, AS Inn Hotel doesn't have any pool.
No, a spa isn't available at AS Inn Hotel.
No, AS Inn Hotel doesn't allow dogs.
Yes, parking facilities are available at AS Inn Hotel.