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Summary of reviewsPark Hotel enjoys a prime location that blends urban convenience with natural tranquility, offering excellent proximity to city attractions and a large serene park. Guests appreciate the quiet, peaceful atmosphere and the ease of access to various amenities. The hotel impresses with its well-maintained grounds and cozy accommodations, adding to the charm of staying in a boutique setting that provides both comfort and convenience.
The hotel’s breakfast is frequently praised for its delicious offerings and variety, described as freshly prepared, tasty and of high quality. Despite the occasional comment about high prices, the overall breakfast experience is seen as a great value, especially with discounts through certain booking platforms. The friendly and relaxing atmosphere enhances the experience, making breakfast a key highlight of the stay.
Dinner at the on-site restaurant also garners commendations for its delectable cuisine and excellent service. Guests commend the quality and outstanding taste of the food, as well as the attentive and courteous waitstaff. The option of room service adds further convenience, making the dining experience at Park Hotel a significant plus.
Rooms at Park Hotel are noted for their spaciousness, modern amenities and cleanliness. Daily cleaning service and thoughtful touches contribute to a comfortable and cozy stay. High ceilings and soundproofing ensure a peaceful environment, while the beautiful courtyard adds a serene touch. A few reviews mention minor cleanliness issues and the need for occasional maintenance, but these are generally outweighed by the overall positive feedback on the luxurious rooms and courteous staff.
Cleanliness is another strong point with rooms typically described as clean and neat. The reception staff are praised for their efficient service and attention to detail. Although some guests noted that cleaning services sometimes require reminders, the overall impression is of a well-maintained and tidy environment.
The staff at Park Hotel receives high praise for their friendliness, politeness and responsiveness. Specific staff members and their exceptional service often stand out in reviews, contributing to a welcoming atmosphere. Despite minor critical mentions, the general consensus is that the staff's attentiveness and helpful nature significantly enhance the guest experience.
In summary, Park Hotel delivers a highly satisfying stay with its excellent location, delectable and varied dining options, spacious and clean rooms and a friendly, responsive staff, making it a preferred choice for visitors seeking convenience and tranquility. Show more
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Categories
Family Friendly Hotel
Park Hotel features family rooms and a children's playground. It also has a restaurant, terrace and bar, offering options for family dining and relaxation. The location near the central park adds to its appeal for families.
Hotel with Parking
Park Hotel provides parking facilities for guests. While some information suggests paid parking, other sources indicate free parking is available.
Accessible Hotel
Park Hotel is committed to accessibility with a step-free main entrance, lifts to all floors, accessible toilets on the ground floor, and designated accessible parking spaces. Rooms and facilities for disabled guests are available.
Small Hotel
Park Hotel receives high marks for cleanliness. This hotel provides comfortable accommodations suitable for a pleasant stay.
Hotel for Honeymoon
Romantic Hotel
Room Types
Standard Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with satellite channels, a dining area, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Superior Double Room with Two Double BedsProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin room provides air conditioning, a dining area, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as an inner courtyard view. The unit has 1 bed.
SuiteThis spacious suite comprises 2 living rooms, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a seating area, a dining area, a wardrobe as well as garden views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Situated in a prime spot in the city, the Park Hotel offers a harmonious blend of urban convenience and natural tranquility. The location is frequently lauded by guests for its proximity to a large, serene park, making it a perfect choice for morning runs or leisurely strolls. This park-side setting ensures a quiet atmosphere, sheltered from the bustling city noise, allowing guests to enjoy a peaceful stay.
Convenience is a recurring theme in guest reviews with many highlighting the ease of access to various city attractions and amenities. The hotel’s central position allows for straightforward logistics around the city, whether using taxis or taking a pleasant walk through the adjacent park to the city center. Supermarkets and other essential shops are also conveniently close, making it easy for guests to find whatever they need during their stay.
The Park Hotel also earns praise for its well-maintained grounds and cozy, clean accommodations. The boutique nature of the hotel, coupled with its luxurious location, adds to the charm and comfort experienced by visitors. Guests appreciate the blend of good location, comfort and service, which are further complemented by the hotel’s delicious and reasonably priced food offerings.
In summary, the Park Hotel's excellent and strategic location, combined with its quiet, park-adjacent setting, makes it an ideal choice for those seeking both convenience and tranquility during their city stays.
Breakfast
Park Hotel's breakfast is generally praised for its delicious offerings and excellent variety. Guests continually noted the fantastic and substantial quality of the breakfast served in the hotel restaurant. The food is freshly prepared according to the menu and is described as very tasty with a diverse menu and high-quality dishes.
Furthermore, the breakfast is highlighted as an excellent value for money, particularly when booking through specific platforms like booking.com, which often provides discounts. However, it is worth noting that breakfast operates on a deposit system limited to 3000 tenge, which could be restrictive for larger groups.
Despite the breakfast prices being occasionally considered high, the overall experience, including the food, service and decor, is reported to be very pleasant. The restaurant also offers a wide selection of dishes, adding to the positive dining experience.
In addition to the food, the atmosphere at Park Hotel is described as friendly and relaxing, providing a peaceful escape from the hustle and bustle. While there are a few logistical limitations, the common consensus remains that the breakfast at Park Hotel is excellent and a key highlight of the stay.
Dinner
Park Hotel boasts a commendable dining experience at its on-site restaurant. The restaurant is well-regarded, frequently described as excellent. Guests consistently praise the delicious food, noting its quality and outstanding taste. The service also receives high marks with positive comments about the waitstaff and overall dining experience. The convenience of having such a reputable restaurant nearby enhances the overall appeal of staying at the hotel with the added option of having meals delivered to rooms. Overall, the restaurant at Park Hotel stands out for its delectable cuisine and commendable service.
Rooms
Park Hotel offers an array of rooms that stand out for their spaciousness and comfort. Guests frequently mention the rooms' size with ample space for families or groups and highlight the modern and functional amenities provided. Cleanliness is a recurring theme with many visitors appreciating the daily cleaning service and the overall tidiness of the rooms. The comfortable beds, high ceilings and soundproofing contribute to a peaceful and cozy atmosphere.
The hotel also impresses with its beautiful and quiet courtyard, adding a serene touch to the stay. Visitors remark on the warm and welcoming feel of the rooms, which are equipped with all necessary amenities and thoughtful touches such as hooks for bathrobes. The positive experiences are further complemented by the courteous and polite staff, enhancing the overall satisfaction.
However, some reviews indicate inconsistencies in cleaning standards with occasional dust and unwashed items noted. There are also mentions of noise issues and minor maintenance needs. Despite these drawbacks, the large and luxurious rooms often make up for the shortcomings, providing a pleasant stay for most guests. The hotel's location is also praised, contributing to its appeal as a solid choice for accommodation.
Cleanliness
Park Hotel maintains a strong reputation for cleanliness with many guests highlighting the rooms as clean, neat and perfectly tidy upon check-in. The overall experience is often described as clean and cozy with clean sheets and corridors further contributing to a positive initial impression.
The reception staff also receive commendation for their efficient work, ensuring everything necessary is available in the room. Guests generally noted that everything is at the highest level and well-maintained although some reviews mentioned that the cleaning service is only provided upon request and occasionally requires reminders to be carried out.
Despite these positive aspects, there are comments regarding the need for updates and some cleanliness issues. Certain guests found the rooms to be dusty with areas like under the bed and glasses sometimes overlooked. Additionally, noise from neighboring rooms could be a disturbance for some.
In summary, while there are areas that could benefit from improvement, Park Hotel largely delivers a clean and comfortable stay with efficient reception service and well-kept rooms being standout features.
Staff
At Park Hotel, the staff consistently earns high praise from guests for their friendly, polite and responsive demeanor. Guests often mention the warm welcome they receive, noting individuals like the girl at the reception and the restaurant administrator, Alice, for their exceptional friendliness. The service provided is often described as superior with particular emphasis on the staff’s attentiveness and their ability to quickly respond to requests.
Many reviewers appreciate the helpful nature of the staff, highlighting their readiness to explain everything clearly and provide useful hints. Special mentions are made of staff members such as receptionist Oksana, who guests found especially accommodating. The staff also receives commendations for being attentive with a knack for taking everything into account without needing to be reminded.
Although there are a few critical mentions about the quality of service, the general consensus portrays the Park Hotel staff as polite, good and effective in maintaining a friendly atmosphere. Overall, the combination of friendly staff and excellent service contributes significantly to guests leaving very satisfied with their stay.
No, Park Hotel doesn't have any pool.
No, a spa isn't available at Park Hotel.
No, Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Park Hotel.