Hotel Aviva

Karlsruhe 49.03256100, 8.39359800 , Ohiostraße 15 (Show on Map)
7.7
Good


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Summary of reviewsHotel Aviva, located conveniently near Karlsruhe, is noted for its prime location that combines tranquility with accessibility. The hotel is easily reachable via major routes, public transport and is close to amenities like restaurants, a gas station and a playground, adding to its family-friendly appeal. Nature lovers will appreciate the nearby castle forest for evening strolls or bike rides.

The breakfast offerings at Hotel Aviva are a standout feature with guests consistently praising the varied and extensive buffet. High-quality food including fresh fruits, scrambled eggs, seafood and a variety of bread types contribute to a hearty and delicious experience. The friendly and efficient service further enhances the morning meal, making it a highlight of guests' stays.

While dinner options within the hotel are limited to items like pizza, guests often opt to dine at local restaurants, such as the highly recommended Funf or a nearby Greek restaurant. The on-site coffee and evening snacks also receive commendations and the staff's friendliness contributes positively to the dining experience.

Rooms at Hotel Aviva receive praise for their cleanliness and spaciousness. Modern furnishings and practical amenities like refrigerators and kitchenettes add comfort and convenience. Although some rooms show signs of wear and tear and the absence of air conditioning may be problematic during warmer weather, the overall impression is of a clean and comfortable environment.

The staff at Hotel Aviva are frequently lauded for their friendliness and attentiveness, playing a significant role in enhancing the guest experience. Their helpfulness, particularly with late check-ins and special requests, is a recurring theme in positive reviews.

Wi-Fi service at Hotel Aviva, however, presents mixed experiences. While some guests find the connection excellent in certain areas like the breakfast room, many report issues with weak or unstable connectivity in their rooms, suggesting an area for improvement.

Parking is generally seen as convenient with ample free options available on-site and nearby, although some guests mention challenges during peak times requiring advance reservations or navigating a complicated system.

Families find Hotel Aviva particularly accommodating, enjoying the spacious family rooms and added touches like room service tending to children's stuffed animals. The hotel's proximity to playgrounds and dining options further emphasizes its family-friendly nature.

Beds at the hotel receive mixed feedback; while many find them comfortable, complaints about the pillows and mattress quality suggest room for improvement in this area. Investing in new bedding could significantly enhance the comfort of guests.

Business travelers appreciate the hotel's convenient location and quiet, efficient environment, making it an ideal choice for short visits and overnight stays with a good price-performance ratio.

In summary, while there are areas that could benefit from updates, Hotel Aviva offers a clean, comfortable and well-positioned retreat with excellent breakfast offerings and a friendly, attentive staff, making it suitable for both family vacations and business travels.
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Categories
Family Friendly Hotel
This hotel offers a full-service spa and free parking, providing relaxation and convenience for families. The multilingual staff can assist with various needs, and there are laundry facilities available.

Business Hotel
Hotel Aviva is listed among the best group hotels with meeting rooms in Karlsruhe.

Hotel with Parking
Free on-site parking is provided at Hotel Aviva. This offers a convenient parking solution for guests, although some reviews note the parking area can be relatively narrow.

Accessible Hotel
Hotel Aviva provides wheelchair-accessible features including a registration desk and handrails in stairwells. The hotel is generally wheelchair-accessible and has a lift for ease of movement.

3-Star Hotel
Located on the grounds of the Wildpark Zoo, this modern hotel offers stylish spa facilities and spacious rooms. It includes iPod stations and a 24-hour bistro.

Dog Friendly Hotel

Room Types
Single Room Bright room featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom.

Double Room Bright room featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom.

Triple Room Bright room featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom.

Quadruple Room Bright room featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom.

Family Room Two bright connecting rooms featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom.

Comfort Single Room Bright room featuring a flat-screen TV, a minibar and a desk. Toiletries and a hairdryer are provided in the en suite bathroom. This room offers a larger bed and more space than the standard single room.

Comfort Double Room This double room includes a flat-screen TV with cable channels and a private bathroom.

Guest Reviews
7.7
Good
Location
Situated conveniently near Karlsruhe, Hotel Aviva enjoys a host of positive reviews for its prime location. Guests have praised its peaceful and quiet surroundings, making it ideal for a tranquil stay. The hotel is easily accessible via major routes and public transport with close proximity to the highway and ample parking, making it perfect for transit travelers. This convenience is underscored by the nearby bus and tram stops that ensure the city center and key attractions are just a short ride away.

Nature enthusiasts will find the nearby castle forest an added bonus, offering beautiful settings for evening strolls or bike rides. Despite being just outside the city center, the hotel's location allows guests to reach Karlsruhe’s main attractions, including the Karlsruhe Castle and surrounding park within a manageable time frame either by walking or cycling.

Additionally, the hotel is complimented for its proximity to local amenities such as restaurants, a gas station and a playground, highlighting its family-friendly aspect. With its mix of quiet charm and convenient access to the city, Hotel Aviva stands out as a well-positioned retreat for both transit stays and longer city explorations.

Breakfast
Hotel Aviva stands out with its breakfast offerings, consistently praised in guest reviews. The breakfast buffet is described as varied, extensive and rich with a wide selection of high-quality goods that leave no wish unfulfilled. Guests appreciate the delicious and plentiful food options, including fresh fruits, scrambled eggs, seafood like salmon and diverse bread types. Many highlight the hearty and tasty nature of the meals, noting that the breakfast is often the highlight of their stay. The breakfast area's atmosphere is pleasant and cozy, despite some comments on space constraints during busy times. Additionally, the efficient and friendly service further enhances the overall breakfast experience. Overall, guests find the breakfast at Hotel Aviva to be exceptional and well-organized, contributing positively to their stay.

Dinner
Hotel Aviva offers some options for dinner, albeit limited within the premises. Guests have the possibility to enjoy freshly cooked pizza, although the quality can be inconsistent with some finding it overcooked. For those not inclined to risk it, better dining experiences can be found nearby. The standout recommendation is the restaurant called Funf, known for its good food and comfortable atmosphere, featuring a lovely garden for al fresco dining in nice weather. Additionally, there is a Greek restaurant within walking distance and several other dining options. Besides, guests can enjoy drinks and snacks in the evening at the hotel. For those who are keen to explore, the coffee at the hotel has received commendations and the staff is noted for their friendliness. While the immediate area around the hotel may lack a high number of dining options, a little venture out provides an array of choices that can satisfy various tastes.

Rooms
Hotel Aviva offers a range of rooms that generally receive positive feedback for their cleanliness and spaciousness. Guests frequently highlight the modern and functional furnishing of the rooms, describing them as well-equipped and comfortable. Many reviews commend the hotel's cleanliness, indicating that the rooms are meticulously maintained.

The spaciousness of the rooms is a common praise with family rooms and those with double beds receiving specific mentions for their large size and suitability for groups. Functional amenities like refrigerators and kitchenettes in some rooms add to the practicality of the accommodations.

However, some guests note that certain aspects of the hotel, particularly the room interiors, could use updating. A few rooms have been described as outdated or showing signs of wear and tear, such as stained carpets and broken fixtures. Additionally, the small size of some rooms, especially single rooms, has been a point of critique. Noise levels in rooms facing the courtyard or connected by open doors can be an issue.

Comfort and warmth are recurrent themes, though the absence of air conditioning in some rooms can lead to discomfort during warmer weather. Some reviews mention that rooms can be hot and stuffy and a few guests found the available fans insufficient.

Overall, while there are areas that could benefit from refurbishment, Hotel Aviva delivers a clean, generally comfortable stay with practical amenities, making it a suitable choice for short stays or stopovers.

Beds
The beds at Hotel Aviva have received a mixed bag of reviews from guests. Many have praised the beds for being comfortable and providing a good night's sleep, describing them as very comfortable, great and cozy. Guests appreciated the new beds, finding them comfortable and warm, which contributed to a pleasant stay. The bedding and pillows, however, garnered some criticism with multiple remarks about the pillows being overly soft and the mattresses occasionally sagging or being too firm.

While several reviews mention the beds' comfort, there were a notable number of complaints about beds being narrow, small or low to the ground. Some guests reported issues with bed frames creaking and the overall quality of the beds being outdated or worn out. The firmness of the mattresses appeared to be a significant area of concern with opinions ranging from too hard to too soft and many noting that the mattresses should be replaced.

In terms of specific issues, saggy and noisy mattresses were frequently mentioned with some guests finding the beds to be uncomfortable and unsatisfactory for a restful sleep. The use of thin mattresses, futon beds and uncomfortable cots also caused discomfort for a few visitors, along with the pillows, which were described as exceptionally bad by some.

Although the overall impressions of the beds at Hotel Aviva are diverse, a common point of agreement suggests that investing in new mattresses and upgrading the bedding could significantly enhance the guest experience.

Cleanliness
The cleanliness of 'Hotel Aviva' receives high marks from numerous guests, who frequently highlight the spotless and well-maintained rooms. The overwhelming majority of reviews emphasize the hotel's cleanliness with terms such as very clean, spotless, immaculate and tidy often used to describe the rooms, bathrooms and overall hotel environment. Guests appreciate the large, bright and comfortable rooms, which are regularly cleaned to a high standard. The bathrooms, though occasionally noted for minor issues like mold or grout needing attention, are generally perceived as clean and fully functional.

Fresh towels are provided and the hotel's neat and tidy atmosphere is consistently praised. Despite a few mentions of dated décor and occasional remarks about dirty carpets or small aspects in need of deeper cleaning, the overall feedback underscores the hotel's commitment to maintaining a clean environment. The friendly and dedicated staff contribute to the positive experience, ensuring that cleanliness remains a top priority.

In summary, 'Hotel Aviva' stands out for its dedication to cleanliness, creating a welcoming and hygienic space for guests. While minor areas for improvement are noted, the general consensus reflects a hotel that values and maintains high standards of cleanliness, helping to ensure a comfortable and pleasant stay for its guests.

Staff
Hotel Aviva receives overwhelmingly positive feedback regarding its staff. Guests uniformly praise the very friendly, welcoming and helpful nature of the employees, often highlighting their attentive and accommodating service. The reception staff, in particular, is frequently acknowledged for being polite, efficient and considerate. Staff members across different departments, including those managing breakfast, are described as courteous and eager to ensure a comfortable stay.

Several reviews note instances where staff went above and beyond typical duties, such as assisting with late check-ins, providing prompt checkouts and helping with specific guest requests like printing tickets or mailing forgotten items. Consistent mentions of warm welcomes on arrival set a positive tone for guests' experiences.

Despite the generally excellent feedback, there are occasional reports of unfriendliness and unhelpfulness, typically isolated incidents involving specific staff members or departments. However, these reports are vastly outnumbered by positive comments, suggesting they are exceptions rather than the rule.

In summary, Hotel Aviva's staff is a significant highlight for many guests with their friendliness and attentive care contributing greatly to the overall pleasant experience at the hotel.

Wi-Fi
Hotel Aviva's Wi-Fi service presents a mixed experience for guests. While there are mentions of excellent, free and reliable Wi-Fi in certain parts of the hotel, such as the breakfast room, many reviewers highlight significant issues with Wi-Fi connectivity in the rooms. Problems cited include weak signals, instability and in some cases, non-existent or very poorly-functioning internet connections. Although some guests did note that Wi-Fi worked and provided good service, others experienced days without any internet or had to visit the reception to obtain the internet password. Overall, while the Wi-Fi works well in some areas, there are notable inconsistencies and areas for improvement, particularly in room coverage and stability.

Parking
Hotel Aviva offers a mix of parking experiences for its guests. One of the key positive highlights is the ample availability of free parking, both on-site and around the hotel, making it convenient for those traveling by car. Guests appreciate the accessibility of parking directly at the accommodation and the courtyard without the need for additional reservations. There are covered parking options and specific facilities for motorcycles and bicycles as well, further enhancing the convenience.

The public transport connections combined with free parking add to the overall appeal. Many reviewers found no problems finding parking spaces, even when arriving later in the day with plenty of spaces available on the street or nearby. The ability to reserve a parking space in advance was also mentioned as a helpful feature.

However, some guests noted a few challenges. During peak times, parking spaces can be limited or tight with a complicated system that sometimes requires double parking and leaving keys at the reception. There were remarks about the occasional need to park at a distance or in a second row, causing delays. For those who prefer specific arrangements, the need to reserve ahead might be essential due to the limited spaces.

Despite a few issues with space availability and organization, the predominant sentiment is that Hotel Aviva provides sufficient and often convenient parking options. The blend of free parking facilities, proximity to the hotel and additional amenities makes it a suitable choice for travelers seeking hassle-free parking solutions.

Family
Nestled conveniently for those on the move, Hotel Aviva has garnered positive feedback from families traveling with children. Guests appreciate the large, spacious family rooms, some of which come equipped with kitchenettes, ensuring a comfortable stay for family travel. It offers features like connecting rooms and family rooms with multiple beds, which provide convenience and flexibility for parents and children alike.

The hotel is described as excellent for family stays, ideally suited for short stops, transits or layovers, making it a preferred choice for those on a road trip or in need of a quick rest during longer journeys. Guests have noted that there is a playground and walkable dining options nearby, adding to the hotel's family-friendly appeal.

Families have enjoyed added touches like room service that takes care of children's stuffed animals and accommodating custom requests, which reflect the hotel's attention to detail. Although some reviews mention concerns like lack of privacy due to room layouts and occasional noise issues, the largely positive experiences indicate that Hotel Aviva strives to cater to the needs of families on the go. Breakfast is highly praised for starting the day on a good note, adding to the overall pleasant experience of staying at this suitably located, family-focused hotel.

Business
Hotel Aviva is well-regarded among business travelers for its convenient and accessible location, making it a perfect choice for short visits and overnight stays. The hotel is described as offering everything a business traveler might need with a good price-performance ratio and an environment conducive to quiet and efficient work.

Guests have highlighted its suitability for one-night business stays or layovers, emphasizing that it is an ideal stopover during longer journeys. The efficient handling of booking issues and other customer service aspects points to a guest-friendly attitude, particularly appreciated by those on tight schedules. The hotel is equipped with practical amenities, including a large desk that supports business activities and provides reliable taxi arrangements for ease of transportation.

The accommodations are comfortable with comments on the quality of sleep facilitated by a quiet setting and pleasant beds, although some mention that the pillows could be improved. A high-quality breakfast and adequately stocked refrigerator are notable bonuses for travelers starting their day early.

Free parking and a generally quiet ambiance further add to its appeal for business guests who need a hassle-free and practical stay. The hotel's affordability and alignment with the needs of business travelers, such as being great for layovers or transit, make it a preferred choice for those on work-related trips. While not necessarily suited for relaxing retreats, Hotel Aviva meets the essential requirements for a business-focused stay efficiently.

Accessible
Hotel Aviva offers notable accessibility features that make it a convenient choice for guests with disabilities. Situated in a quiet location with good transport connections, it is easily accessible by car and close to public transport. Many guests appreciated the hotel's wheelchair accessibility, noting the assistance provided for mobility issues and the shower facilities equipped to meet their needs.

Despite a few drawbacks such as the lack of air conditioning and issues with bathroom accessibility for wheelchair users, the hotel staff readily accommodated a variety of accessibility requests. For instance, one guest's 92-year-old father was provided with an accessible room without prior notice, exemplifying the hotel's commitment to ensuring a comfortable stay for guests with limited mobility.

Rooms were generally spacious, which facilitated ease of movement for those with disabilities. Although the immediate neighborhood was noisy for some, the hotel's proximity to Karlsruhe city center and the fairground added to its convenience for short stays and city exploration.

Parking presented some challenges, particularly for wheelchair users, as there were no designated spaces. However, public parking was available in front of the hotel. Overall, Hotel Aviva's accessible features and prime location make it a suitable choice for travelers, particularly those looking for easy accessibility and good transport links.

Dog Friendly
Hotel Aviva stands out as a top choice for pet owners, showcasing a superb dog-friendly environment. Dogs are not only welcomed but also catered to with several thoughtful amenities and services. The hotel provides access to an extensive green space and nearby forests, offering ample opportunities for leisurely strolls with pets. Dog walking services are also available, enhancing the convenience for travelers with furry friends.

The hotel’s practical pet policies, such as restricting dogs from breakfast areas for hygiene reasons, are appreciated by guests for maintaining a clean and comfortable atmosphere. For dog owners, there’s a separate breakfast area, ensuring they can enjoy their meal without leaving their pets behind.

Furthermore, Hotel Aviva is noted for its peaceful location, situated close to large parks and well-maintained walking trails, making it an ideal spot for dog owners looking for tranquility and scenic beauty. The hotel accommodates both dogs and cats and while there is an extra cleaning fee, the pet-friendly property is well worth the price for many guests.

Overall, Hotel Aviva succeeds in making stays enjoyable for both humans and their canine companions, offering an array of dedicated pet-friendly facilities, services and a welcoming atmosphere.


No, Hotel Aviva doesn't have any pool.

No, a spa isn't available at Hotel Aviva.

Yes, Hotel Aviva welcomes dogs.

Yes, parking facilities are available at Hotel Aviva.

No, Hotel Aviva doesn't have a gym.

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