Hotel Santo

Karlsruhe , , Karlstr. 67-69 (Show on Map)
8.4
Very Good


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Summary of reviewsHotel Santo in Karlsruhe is renowned for its exceptional location, making it highly accessible to both business travelers and tourists. Centrally placed between the main train station and the city center, it offers the perfect base for exploring the city's attractions. Guests value the easy access to public transportation, free parking and the quiet, comfortable rooms despite the nearby busy roads.

The hotel's breakfast offerings receive high praise, being described as varied, abundant and of high quality. The breakfast room's ambiance and the friendly, efficient service enhance the dining experience, making it a standout feature of the hotel. Dinner experiences are mixed with the cocktail bar shining as a highlight due to its extensive menu and live piano music, despite occasional noise and long wait times for drinks.

Rooms at Hotel Santo are clean, modern and well-equipped with amenities, providing a comfortable stay. The spaciousness of certain rooms is appreciated, although some guests find others to be on the smaller side. Cleanliness is consistently noted with meticulous housekeeping maintaining a hygienic environment throughout the hotel.

The staff receives consistent acclaim for their friendliness and helpfulness, contributing significantly to the overall positive experience. The free WiFi is generally reliable and the hotel’s partnership with a nearby gym is particularly valued, overshadowing the minor shortcomings of the in-house fitness room.

Parking options are both free and secure with the convenience of rooftop and underground parking highly appreciated. Additionally, facilities for electric vehicles, including free charging stations, add to the hotel's appeal. Hotel Santo is also recognized as family-friendly, providing amenities such as cribs and offering spacious, quiet family rooms.

The beds in the hotel are largely deemed comfortable, adding to the restful experience of the guests, although some mention issues with bed size and mattress conditions. Despite these few concerns, Hotel Santo provides a comfortable and practical stay, meeting the expectations of a four-star establishment in many aspects, although there is some room for improvement.
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Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations  


Hotel with Gym

4-Star Hotel

Room Types
Standard Single Room This air-conditioned room includes an LED TV with an iPad remote, a minibar and a safe. Rooms with a French balcony are available for smokers upon request.

Standard Double Room This air- conditioned room comes with an LED TV with iPad remote, a safe and a minibar Rooms with a French balcony are available for smokers upon request.

Suite Classic DaVinci Suite with balcony or modern Verdi suite with hot tub and 2 leather couches.

Superior Double Room This room is fitted with a free minibar, air conditioning, an LED TV with iPad remote, bathrobes and a safe. Rooms with a French balcony are available for smokers upon request.

Superior Single Room This air-conditioned room is equipped with a free minibar, a safe, an LED TV with iPad remote and bathrobes. Rooms with a French balcony are available for smokers upon request.

Guest Reviews
8.4
Very Good
Location
Hotel Santo in Karlsruhe boasts a commendable location that has left a positive impression on many guests. This centrally situated hotel is ideally positioned between the main train station and the city center, making it highly accessible by public transport and on foot. Guests frequently mention the convenience of having tram stops right outside the hotel, as well as the proximity to the vibrant city center, which is just a short 10-15 minute walk away. Moreover, the hotel's location is lauded for its harmonious blend of accessibility and tranquility with quiet rooms despite being near busy roads.

The hotel is seen as a perfect base for exploring Karlsruhe with numerous attractions such as the Karlsruhe Palace, zoo and various shopping centers within walking distance. This central locale makes it suitable for both business travelers and tourists looking for a practical and comfortable stay. Additionally, the availability of free parking and the hotel's proximity to the highway further enhance its appeal for those traveling by car.

Guests appreciate the surroundings, noting that it is easy to reach dining and entertainment options, making it an excellent choice for both short stopovers and longer stays. The simplicity of access to public transport, including quick connections to nearby cities, underscores the hotel's advantageous position. Overall, Hotel Santo's location combines convenience, comfort and connectivity, making it a favored choice for visitors to Karlsruhe.

Breakfast
Hotel Santo has garnered exceptionally positive feedback for its breakfast offerings. Guests have consistently praised the extensive selection and high quality of the breakfast buffet, often highlighting the diverse and delicious options available. The breakfast is described as varied, abundant and beautifully presented, catering to a wide range of tastes with fresh ingredients.

Many noted the appealing and clean breakfast rooms with the ambiance adding to a pleasant dining experience. The service provided by the breakfast staff is frequently commended as friendly and efficient. Despite operating under COVID regulations at times, the hotel has managed to maintain its high standards for breakfast, impressing guests with thorough organization and continued variety.

Overall, the breakfast at Hotel Santo stands out as a major highlight with numerous reviews labeling it as excellent, superb and even phenomenal. The array of choices, including hot and cold dishes, fresh fruits, pastries and a variety of drinks, ensures that every guest starts their day well-nourished and satisfied.

Dinner
Hotel Santo in Karlsruhe appears to be a popular destination largely due to its renowned cocktail bar. With an extensive selection of 800 cocktails, guests often highlight this cozy, beautifully designed bar as a significant highlight of their stay. Many reviews mention the live piano music on Friday and Saturday evenings, adding a special touch to the bar's ambiance.

The staff receives frequent praise for their friendliness and the high quality of their services. Despite occasional loudness and wait times for drinks, the bar's setting—complete with both indoor and outdoor seating—draws guests back. For those who appreciate a well-crafted cocktail, this bar is highly recommended.

Dinner experiences, however, present a mixed picture. The restaurant area appears to lack diverse dining options, sometimes resulting in long waiting times and reliance on ordered food from external sources like Domino's Pizza, which was not always satisfactory. On Saturdays, guests might find their dining interrupted to accommodate performers, which can be off-putting.

Overall, Hotel Santo’s cocktail bar stands out, drawing in guests with its extensive menu and live music, making it a must-visit spot in Karlsruhe despite some dining drawbacks.

Rooms
Hotel Santo's guest reviews reveal mixed feelings about the rooms with a strong emphasis on cleanliness and modernity. Numerous reviews consistently note that the rooms are very clean, tidy, modern and well-equipped, featuring amenities such as coffee machines and comfortable furniture. Spaciousness is another frequently mentioned positive aspect, particularly in suites and certain larger rooms, which are described as bright, cozy and beautifully furnished.

However, a recurring theme is the small size of many rooms with several guests feeling cramped, especially for two people or families. Some bathrooms and furniture appear somewhat outdated and a few rooms suffer from poor soundproofing, particularly those facing the street, where tram noise can be an issue.

Overall, the rooms at Hotel Santo are praised for their comfort, cleanliness and stylish decor, providing a pleasant and functional stay despite some size and noise concerns.

Beds
Guest reviews of Hotel Santo reveal a generally positive impression of the beds. Many guests praised the beds for their comfort, describing them as good, very comfortable, amazing and even luxurious. High-quality linen and towels were frequently mentioned, adding to the overall sleeping experience. Guests also appreciated the presence of multiple pillows on the beds.

However, there were some criticisms as well. Several reviews highlighted issues with the beds being too small, narrow or soft for certain preferences. Some guests found the pillows either too thick or uncomfortable and there were occasional mentions of saggy mattresses and beds that rolled towards the middle. A few reviews pointed out that specific rooms had beds that were old or worn out.

Overall, while most guests enjoyed a pleasant and restful sleep thanks to the comfortable beds and excellent bedding quality, there were isolated instances where the bed quality could be improved to better accommodate varying preferences.

Cleanliness
Hotel Santo in Karlsruhe is consistently praised by guests for its high standards of cleanliness and well-maintained facilities. Reviewers frequently describe the rooms as very clean, modern and comfortable, often noting that they are furnished with all necessary conveniences. Guests appreciate the hygiene and overall tidiness of the hotel, extending from individual rooms to common areas such as the reception hall.

Many remarks highlight the spotless and meticulously clean environment with phrases like extremely clean and shining floors. Housekeeping appears to be diligent, ensuring that rooms are cleaned properly every day and providing fresh towels regularly. The hotel itself is described as well-maintained and hygienically spotless, contributing to a pleasant and comfortable stay.

Nonetheless, there are some minor criticisms regarding the need for deeper cleaning in specific areas such as carpets and showers. Certain facilities are occasionally noted as showing wear, like old carpets or broken shower cabins. Despite these small issues, the overall consensus underscores the hotel's commitment to cleanliness and guest satisfaction.

Staff
Hotel Santo boasts a remarkably friendly and helpful staff, consistently earning high praise from guests. The reception team is particularly noted for their welcoming demeanor and competence with special mentions of their politeness, attentiveness and informative nature. The bartenders and room service staff also contribute to the overall positive experience with their friendliness and professional service.

Guests commonly highlight the staff's willingness to accommodate and assist with any needs and many appreciate the personal touch and warm reception they receive. Whether it's the front desk, housekeeping or the bar, the high level of service remains a standout feature.

While there are occasional comments about staff being overwhelmed or less friendly during checkout, these instances are notably outnumbered by positive remarks. Overall, the service at Hotel Santo is characterized by a warm, welcoming atmosphere and an exceptionally friendly team, making for a consistently pleasant stay for all visitors.

Wi-Fi
Hotel Santo provides a generally reliable and commendable WiFi experience across its premises. Guests have highlighted the free WiFi as efficient and easily accessible throughout the entire area. The connectivity is praised for being strong and stable with commendable speed and quality. Many reviews also pointed out the convenience of the hotel tablet, which adds to the seamless internet usage.

However, there are occasional issues noted, such as WiFi cutting off in rooms, slow speeds at times and difficulties connecting more than one device. Some guests experienced problems with the WLAN login and needed improved WiFi strength. Despite these few drawbacks, the overall feedback indicates that the free WiFi at Hotel Santo is a helpful and valuable amenity for a comfortable stay.

Gym
Hotel Santo has received various comments about its gym facilities from its guests. One notable feature is the hotel's solid partnership with a nearby gym, which is particularly praised for providing excellent access to comprehensive and well-equipped workout facilities. Multiple reviews highlight the convenience of having free entry to this fitness center, described as the best many guests have ever used during a hotel stay.

The in-house fitness room at Hotel Santo itself receives mixed feedback. While it is appreciated for being calm and functional for a basic workout, some guests note that it is quite small and lacks extensive equipment. Additionally, the absence of a window on the back wall was mentioned, which can make the space feel even more confined. Despite these limitations, the collaboration with the local gym significantly enhances the overall fitness experience for guests, more than making up for the minor shortcomings in the hotel's own fitness room.

Parking
Hotel Santo offers a variety of parking options that are appreciated by its guests with free parking being one of the standout features. Many visitors highlight the convenience of free rooftop parking, either on the deck or the roof of a nearby Penny supermarket, making it easy to leave their vehicles close to the hotel. This free parking is particularly valued given the hotel's central location, which allows for easy access to the city center.

For those who prefer more secure options, the hotel provides an underground parking garage, though this comes at a fee of 10 euros per night. The security of the garage is well-regarded with video surveillance and designated spaces that some guests found especially useful for charging electric vehicles. However, the tightness of the underground parking spaces is noted, which may require some careful maneuvering.

There are ample parking spots available, ensuring that guests typically find a place for their car, whether they arrive early or late. Immediate availability of parking upon arrival adds to the overall convenience. Additionally, the clear provision of parking spaces directly behind rooms or in private garages underscores the ease and accessibility of parking at Hotel Santo.

In summary, Hotel Santo impresses with its free, convenient and secure parking options, catering well to both casual travelers and those needing enhanced security for their vehicles.

EV charging stations
Hotel Santo offers convenient facilities for electric vehicle owners with several reviews highlighting the availability of free EV charging stations. The hotel provides both electric charging spots and outlets in their underground parking garage, including Shuko sockets, ensuring guests can recharge their vehicles. Although one review mentioned the charging point was a regular outlet and slow, generally, the presence of free onsite EV charging is seen as a valuable amenity.

Family
Hotel Santo stands out as a highly recommended family-friendly hotel with numerous positive remarks from guests. Families visiting from various places, including Great Britain, express their satisfaction with the welcoming and friendly staff, who add a personal touch with small gifts for children upon arrival. The hotel provides comfortable and quiet family accommodations, even in rooms near external noise sources like tram lines.

Guests appreciate the availability of essential amenities such as cribs and bassinets, making it convenient for families with babies. The hotel also features secure bike storage and free parking, adding to its family-friendliness. The onsite reception and bar staff are highlighted for their helpfulness and pleasant demeanor.

Overall, Hotel Santo is noted for its large rooms that perfectly match their online photos, offering practical setups like adjoining rooms and family rooms to accommodate families of various sizes. While one review mentioned a less-than-ideal room placement, the general consensus points toward a positive experience for families seeking a comfortable and enjoyable stay.

4 Star
Hotel Santo presents a mixed bag of experiences when it comes to aligning with its four-star rating. While some guests found it to be a very nice, luxurious establishment with exceptional service and amenities typical of a four-star hotel — such as a minibar, complimentary toiletries, flat-screen TV, coffee machine, air conditioning and even a tablet — others felt it fell short of the mark. The central location and fantastic breakfast garnered praise, making it ideal for sightseeing on foot. Free parking and great value for money were highlighted as significant benefits. Yet, several reviews contradict this positive outlook, stating the hotel did not meet their four-star expectations with room furnishings perceived as below average. Despite the divided opinions, a handful of guests believe Hotel Santo exceeded their expectations and lived up to its four-star designation, offering excellent value at a very good price.

Business
Hotel Santo is highly regarded as an excellent choice for business travelers. It boasts a great price-performance ratio, making it an appealing option for those looking to balance cost with quality. The hotel is centrally located, which provides convenience for business meetings and short city trips.

The ambiance is tailored to business needs with quiet, well-soundproofed rooms perfect for work and rest. The hotel offers additional amenities such as a 24-hour reception, a luggage service and a welcoming cocktail bar, enhancing the overall guest experience.

Staff at Hotel Santo are noted for their professionalism and friendliness, contributing to a smooth and efficient stay. The establishment's business-like setting and useful facilities make it an ideal choice for those needing to work or hold meetings in KA. Guests frequently express their intention to return, highlighting the hotel’s consistency in delivering value for business trips.

While it may not cater to vacationers seeking leisure amenities, for those spending 1-2 nights in the city on business, Hotel Santo is perfect. Overall, it is a very nice business hotel and comes highly recommended for short business stays and corporate travel.

Romantic
Hotel Santo creates a charming and cozy atmosphere perfect for couples seeking a romantic getaway. The ambiance is repeatedly described as romantic with a couple-friendly vibe throughout the property. Guests appreciate the comfortable rooms, which are ideal for honeymooners. The fantastic bed and great breakfast contribute to the overall experience. The bar enhances the romantic setting with live piano music and a thoughtful 50% discount on the first cocktail. While some guests suggest that the hotel might not be suitable for those looking for something particularly extravagant, most find the setting romantic and beautiful.

Dog Friendly
Hotel Santo has garnered praise for its warm and welcoming attitude towards dogs. Guests have highlighted that the hotel is very dog-friendly, allowing dogs to stay and feel welcome. Upon arrival, some dogs were even greeted with a treat, attesting to the hotel's friendly approach. Although dogs are not permitted in the breakfast room, they are nonetheless welcome in other communal areas, such as the cocktail bar, where they can sit on the corner bench. Additionally, the staff have been noted for their kind and friendly attitude towards dogs, ensuring a pleasant stay for both pet owners and their furry companions. However, one review did mention fees associated with bringing a dog and there were no specific arrangements made for dogs. Overall, Hotel Santo is a welcoming place for travelers who want to bring their dogs along.


No, Hotel Santo doesn't have any pool.

No, a spa isn't available at Hotel Santo.

Yes, Hotel Santo welcomes dogs.

Yes, parking facilities are available at Hotel Santo.

Yes, Hotel Santo has a gym.

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