Access Resort & Villas - SHA Plus
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Summary of reviewsAccess Resort & Villas - SHA Plus offers a tranquil and serene environment despite its somewhat isolated location, which requires a 15-20 minute walk or tuk-tuk ride to Karon Beach. Its seclusion from bustling tourist areas allows for a peaceful retreat, complete with direct pool access from many rooms, enhancing the overall relaxing ambiance. Although the distant location from main attractions might not be ideal for all, the proximity to Karon Circle and local dining spots adds practical value.
Breakfast at the resort is generally well-received, featuring a varied and satisfying buffet with highlights like a cook-to-order egg station and freshly made omelettes. Yet, some guests find the options repetitive and in need of improvement, especially concerning the variety of vegetables, cheeses and the quality of coffee.
The dinner service, notably the Thai menu, receives praise for its delicious offerings and unique in-room delivery via boat, which adds a special touch to the dining experience. Although not all special events like the New Year’s buffet meet expectations, the overall food quality remains favorable.
Rooms at the resort are spacious, clean and well-maintained with many reviewers highlighting the unique pool access. The large, comfortable beds and daily housekeeping contribute to positive reviews, although some guests feel that the decor and furnishings are a bit outdated and could benefit from renovation.
Cleanliness is a strong point with meticulous upkeep of the rooms and common areas, supported by friendly and attentive housekeeping staff. However, occasional maintenance issues and lapses in cleaning standards are noted by some guests.
Staff at Access Resort & Villas stand out for their exceptional friendliness, attentiveness and efficiency. Guests consistently praise individuals like Sophie, Dada, Ben and Toto for their helpfulness and warm demeanor, enhancing the overall guest experience.
The Wi-Fi service receives mixed reviews; while some guests report strong, fast connectivity, others experience weak signals and unreliable connections, indicating inconsistent performance across the resort.
The on-site spa is appreciated for its excellent Thai massages and pleasant facilities, despite a few concerns about pricing and isolated cleanliness issues. The spa remains a popular amenity, particularly for guests looking to relax towards the end of their stay.
Access Resort & Villas’ pool area is a standout feature with well-maintained and aesthetically pleasing pools that provide direct access from the rooms. Guests laud the unique swim-up design, although minor cleanliness issues like missing tiles are occasionally mentioned.
The resort caters well to families and groups, offering spacious accommodations and a family-friendly atmosphere. The reasonable pricing and supportive surroundings make it a preferred choice for families seeking a relaxing stay.
While the beds receive mixed feedback with some guests finding them extremely firm, their large size and roominess are appreciated by many. There’s a general sentiment for improvement in bedding quality to enhance comfort.
Though advertised as a five-star property, guest reviews suggest it feels more like a solid three to four-star hotel, falling short in service quality and maintenance compared to other five-star establishments in the region. The resort still offers elements of luxury, notably through its room-side pool access and unique dining experiences, but some guests feel it lacks the comprehensive luxury expected from a five-star rating.
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Breakfast at the resort is generally well-received, featuring a varied and satisfying buffet with highlights like a cook-to-order egg station and freshly made omelettes. Yet, some guests find the options repetitive and in need of improvement, especially concerning the variety of vegetables, cheeses and the quality of coffee.
The dinner service, notably the Thai menu, receives praise for its delicious offerings and unique in-room delivery via boat, which adds a special touch to the dining experience. Although not all special events like the New Year’s buffet meet expectations, the overall food quality remains favorable.
Rooms at the resort are spacious, clean and well-maintained with many reviewers highlighting the unique pool access. The large, comfortable beds and daily housekeeping contribute to positive reviews, although some guests feel that the decor and furnishings are a bit outdated and could benefit from renovation.
Cleanliness is a strong point with meticulous upkeep of the rooms and common areas, supported by friendly and attentive housekeeping staff. However, occasional maintenance issues and lapses in cleaning standards are noted by some guests.
Staff at Access Resort & Villas stand out for their exceptional friendliness, attentiveness and efficiency. Guests consistently praise individuals like Sophie, Dada, Ben and Toto for their helpfulness and warm demeanor, enhancing the overall guest experience.
The Wi-Fi service receives mixed reviews; while some guests report strong, fast connectivity, others experience weak signals and unreliable connections, indicating inconsistent performance across the resort.
The on-site spa is appreciated for its excellent Thai massages and pleasant facilities, despite a few concerns about pricing and isolated cleanliness issues. The spa remains a popular amenity, particularly for guests looking to relax towards the end of their stay.
Access Resort & Villas’ pool area is a standout feature with well-maintained and aesthetically pleasing pools that provide direct access from the rooms. Guests laud the unique swim-up design, although minor cleanliness issues like missing tiles are occasionally mentioned.
The resort caters well to families and groups, offering spacious accommodations and a family-friendly atmosphere. The reasonable pricing and supportive surroundings make it a preferred choice for families seeking a relaxing stay.
While the beds receive mixed feedback with some guests finding them extremely firm, their large size and roominess are appreciated by many. There’s a general sentiment for improvement in bedding quality to enhance comfort.
Though advertised as a five-star property, guest reviews suggest it feels more like a solid three to four-star hotel, falling short in service quality and maintenance compared to other five-star establishments in the region. The resort still offers elements of luxury, notably through its room-side pool access and unique dining experiences, but some guests feel it lacks the comprehensive luxury expected from a five-star rating.
Luxury Resort
Listed as a luxury hotel and villas, suggesting upscale accommodation options, potentially including private villa experiences.
Resort Taking Steps Towards Sustainability
The 'SHA Plus' certification indicates adherence to specific health and safety standards, which can sometimes include environmentally conscious practices. Resorts with villas may offer opportunities for resource conservation, such as individual control over water and energy usage.
Resort for Honeymoon
This resort offers a unique experience with its private villas and access to a swimming pool. The villas provide an intimate and secluded space for couples to unwind, while the pool offers a refreshing escape from the heat. The resort's tranquil setting and personalized service make it a great choice for a romantic getaway.
Resort with Spa
While specific details about the spa are not highlighted, Access Resort & Villas offers a tranquil environment and private villas, providing a relaxing setting for guests interested in spa treatments.
Romantic Resort
The private villas and serene atmosphere create a romantic escape for couples. The lush surroundings and secluded location enhance the intimate experience. It's designed to provide a tranquil and relaxing environment.
Resort with Swimming Pool
Known for its unique swim-up rooms and private pool access, this resort offers a distinctive and luxurious pool experience. The direct access to the pool from the rooms provides ultimate convenience and privacy.
Pool Swim Up Bar Outdoor Pool
Resort with Free Wi-Fi
Access Resort & Villas includes free Wi-Fi for guests. The availability of internet ensures guests can stay connected during their stay.
Accessible Resort
This resort offers wheelchair accessible facilities, including wheelchair-accessible parking. It provides a free area shuttle up to 1 km.
5-Star Resort
Offers unique lagoon access rooms and private villas. Features multiple swimming pools, a restaurant, and a relaxing atmosphere. Ideal for families and couples seeking a unique and memorable stay.
Resort with Outdoor Pool
Features a unique concept with 5 outdoor pools, including swim-up bars and a children's pool. Every room offers direct access to a pool or a private plunge pool.
Resort with Swim Up Bar
Features multiple outdoor pools and a swim-up bar for a great poolside experience. The resort also offers a restaurant and poolside bars, enhancing the overall relaxation and enjoyment for guests seeking a swim-up bar experience.
Family Friendly Resort
Business Resort
Resort with Parking
Resort with Gym
Guest Reviews
Access Resort & Villas - SHA Plus offers a mixed experience when it comes to location. The resort is relatively far from Karon Beach, necessitating a 15-20 minute walk or convenient tuk-tuk rides for beach access. Although the location is somewhat isolated and quiet, which can be a relief from the hustle and bustle of tourist hotspots, it is not the most convenient for readily accessing restaurants, markets and other main attractions.
Despite being on a busy road and some areas outside the resort being less appealing, the resort is perfectly situated for those seeking tranquility. Being away from the central parts of Karon means a more serene and calm environment with cafes and shops within a reasonable distance. Additionally, the resort's proximity to both Karon Circle and massage places enhances its practical appeal.
Overall, while the distance from the beach and the need for taxis can be viewed as setbacks, the peaceful and quiet atmosphere, coupled with direct pool access from rooms, creates a relaxing retreat for visitors. The location may not be ideal for everyone, but it offers a great blend of relative seclusion and easy access to basic amenities.
The breakfast experience at Access Resort & Villas - SHA Plus garners a mix of opinions from its guests. Many reviews highlight the breakfast as satisfying, rich and varied with notable mentions of a cook-to-order egg station and delicious, freshly made omelettes. Guests frequently commend the large selection and plentiful buffet offerings, citing a good variety of food including fresh fruits, Asian dishes and eggs made to order.
However, some guests find the breakfast options limited and repetitive, noting that the same dishes are served every day. A number of reviews describe the breakfast as basic and in need of improvement with critiques about a lack of variety in vegetables, cheeses and yoghurts, as well as lukewarm dishes. There's also mention of disappointing aspects such as poor coffee quality and insufficient toasting facilities.
Overall, while the breakfast at Access Resort & Villas is appreciated for its tasty and fresh options, there are areas that could benefit from more variety and higher quality products to enhance the guest experience during longer stays.
At Access Resort & Villas - SHA Plus, dinners generally receive positive feedback, especially when ordered to the room or from the Thai menu with guests describing the food as very good and nice. One unique and luxurious aspect of dining at the resort includes food delivery by boat, which adds a special touch to the experience. Although the New Year's dinner and buffet for 500 baht per person were met with some disappointment, the overall impression of the food remains favorable. The staff also garners praise for their helpfulness organizing PCR tests and providing practical information. For those looking to explore nearby options, there's a recommendation for a small noodle shop just about 100 meters away from the resort.
Access Resort & Villas - SHA Plus has garnered praise for its spacious and clean rooms, many of which offer direct access to the pool, creating a unique and delightful experience for guests. The rooms are frequently described as lovely, gorgeous and immaculate with comfortable and large beds that ensure a pleasant stay. The hotel's tranquility and privacy are highlighted by the private terraces and balconies, some of which come with sun loungers.
Guests appreciate the exceptional cleanliness and the daily housekeeping that maintains a high standard. The private pool access from many rooms is a significant highlight, providing a special touch to the accommodation and allowing guests to enjoy a swim directly from their terrace. Additionally, the helpful and friendly staff enhance the overall experience, ensuring guests feel welcome and well taken care of.
However, some reviews mention that the rooms and furnishings are a bit outdated with a few specific issues like hard beds and old spring mattresses. There are also comments that some areas could benefit from renovation and that the rooms do not always match the promotional photos. Despite these minor drawbacks, the overall feedback remains positive, emphasizing the beauty, spaciousness and unique pool access of the rooms, making Access Resort & Villas a memorable stay for many travelers.
Guest reviews of Access Resort & Villas – SHA Plus reveal a mixed but insightful perspective on the hotel's beds. Many guests appreciated the beds for their large size and overall comfort with comments highlighting big and king-sized beds as quite nice and comfortable. Positive remarks also noted that some beds were firm yet still comfortable. However, a significant number of guests found the beds to be uncomfortably hard, describing them as very firm, rock hard and stiff. Some mentioned that the pillows were too soft or not very comfortable, adding to the overall mixed sleep experience. Issues such as old or worn-out mattresses and wobbly beds were also noted, suggesting that some aspects of the bedding could benefit from updates. Despite the varying opinions, the beds' size and roominess were consistently appreciated.
Access Resort & Villas - SHA Plus generally impresses guests with its high standards of cleanliness. The rooms and common areas are consistently described as clean, well-maintained and comfortable. Housekeeping services are praised for their thoroughness with towels changed daily and rooms cleaned every day. The pool area, grounds and common spaces are meticulously kept, contributing to an overall pleasant and clean atmosphere.
Despite mostly glowing reviews, some guests have encountered issues with maintenance and occasional lapses in cleaning standards, particularly in certain rooms and bathrooms. There are also mentions of the hotel showing its age and not meeting the expectations of a 4 to 5-star rating. A few specific complaints include sightings of mice in terrace areas and some areas not being cleaned up to standard.
However, the attentive and friendly staff, combined with the property's beautiful, quiet and accessible environment, enhance the overall positive experience. The resort offers a cozy and attractive setting with many guests noting the incredible attention to detail in terms of cleanliness and the delightful ambiance of the entire property.
The staff at Access Resort & Villas - SHA Plus have garnered exceptional praise for their friendliness, attentiveness and overall warm demeanor. Guests consistently highlighted the staff's kindness, helpfulness and professionalism with specific mentions of individuals like Sophie, Dada, Ben and Toto whose efforts left lasting impressions. Whether helping with bookings, making special arrangements like birthday celebrations or simply smiling and being responsive, the team is noted for going above and beyond to ensure a pleasant stay.
Reception staff and those throughout the hotel are frequently described as accommodating and attentive, providing service that stands out due to its exceptional efficiency and genuine care. The staff’s willingness to assist and their courteous behavior enhance the overall guest experience, making guests feel welcomed and looked after from the moment they arrive. Descriptions such as hardworking, polite and always ready to help are common sentiments expressed by visitors, reaffirming that the staff's dedication is a defining feature of the hotel.
Access Resort & Villas - SHA Plus receives mixed feedback regarding its Wi-Fi. Many guests praise the internet, noting that it worked perfectly with some even highlighting impressive speeds of up to 200mb/s and consistency without any drops. However, several reviews point out issues with weak signals and unreliable connections, particularly in the rooms. While some enjoyed a great Wi-Fi experience, others encountered poor quality and persistent connectivity problems. The overall sentiment suggests that Wi-Fi performance at the resort may vary significantly depending on the location within the property.
Access Resort & Villas - SHA Plus boasts a variety of positive feedback regarding its spa services. Guests frequently highlight the excellent Thai massages and commend the facility for its lovely and super massages. The spa treatments, including a notable 2-hour couple treatment, are often described as beautiful. Visitors appreciate the nice spa facilities and affirm that the onsite spa is great with knowledgeable masseuses. The spa is well-utilized by many guests, especially on their last day. While there are a few concerns about pricing and isolated issues with cleanliness and temperature, the overall sentiment towards the spa remains highly positive.
At Access Resort & Villas - SHA Plus, the pool experience consistently receives high praise. Guests repeatedly highlight the inviting, lovely and well-maintained swimming pool facilities. Notably, the resort features an impressive swim-up pool design, allowing direct access to the pool from many rooms, which guests find both convenient and delightful. The unique setup allows individuals to hop into the pool straight from their rooms or sun loungers, creating a seamless transition between lounging and swimming.
The resort's pool complex is described as huge, clean and beautiful, surrounding the villas and providing serene and pleasant surroundings. Guests appreciate the meticulously maintained pools with some mentioning multiple pools available for use, adding to the enjoyment and versatility of their stay.
There are, however, a few mentions of cleanliness issues, such as missing tiles and occasional debris like leaves, but these are contrasted by the generally positive remarks about the pool's condition and the exceptional staff service.
Summarily, the pool access and design are standout features at Access Resort & Villas, providing a unique and enjoyable swimming experience right at guests' doorstep, accentuated by the resort's scenic and tranquil ambiance.
Access Resort & Villas - SHA Plus is a great choice for families and youth. The accommodations are spacious enough to comfortably fit a family of four, making it ideal for larger groups, including families with young adults. Many guests found the atmosphere to be family-friendly, noting that most of the clientele are families and retirees.
The resort offers a reasonable price for a family stay, which adds to its appeal for those looking for value during their trip. The quiet location and convenient area provide a relaxing holiday setting for families. The restaurant's Thai menu is also a hit with guests, receiving praise for the quality of the food.
Whether it’s a family meal or just lounging around, guests seem happy with their family stays. Additionally, motorcyclists looking for a place to unwind also find the resort suitable for relaxation. Overall, there is strong sentiment of guests wanting to return and recommend the resort to others seeking a family-friendly and relaxing experience.
Access Resort & Villas - SHA Plus receives mixed feelings from guests regarding its five-star rating. Many reviews suggest it does not live up to a five-star standard with some comparing it to a three or four-star hotel. Despite being advertised as a five-star establishment, it seems to fall short in several areas, including service quality and overall maintenance, which some guests feel does not meet the expectations set by other five-star hotels in the region. Specific feedback highlights that while certain aspects, like breakfast, are commendable, they still fall short of a true five-star experience. It appears that this resort might have been more impressive in the past, but many guests currently rate it as a solid three-star hotel, questioning if it offers good value for the money compared to other options in Phuket.
Access Resort & Villas - SHA Plus offers a mixed experience of luxury and comfort. The property's highlight is its room-side pool access that exudes a luxurious resort feel. Guests appreciated the pool access, describing it as luxury at its best, especially noting the unique food delivery by boat, which added an extra touch of indulgence. The spacious, nicely appointed rooms by the pool were also well-received. Additionally, the resort's location provides a balanced mix of tranquility and proximity to vibrant nearby areas. However, some guests felt the hotel did not meet the 5-star standard it claimed, comparing it more to a 3-star standard by UK measures. Despite these critiques, the price point and room features left many guests satisfied with their stay. Special occasions like birthdays were acknowledged with thoughtful touches, enhancing the overall experience.
Access Resort & Villas - SHA Plus offers an idyllic refuge for couples seeking an enchanting escape. Especially appreciated for romantic getaways, it features direct access to a vast pool that adds a touch of luxury to the stay. Many guests found it ideal for honeymoons, highlighting the desire to relax and disconnect from sightseeing and day trips. The rooms stand out for their cleanliness and coziness, creating an exceptional honeymoon atmosphere. The hotel's serene location, away from Phuket's hustle and bustle, is perfect for those looking for peace and quiet. The surrounding greenery enhances the beauty and coziness of the terraces, aiding in creating a closed oasis ambiance. Thoughtful touches, such as special bed decorations and personalized cakes, add to the charm of staying here. These details have contributed to guests' perception of the hotel as a dreamy retreat for couples.
Location Show Map
Location
Despite being on a busy road and some areas outside the resort being less appealing, the resort is perfectly situated for those seeking tranquility. Being away from the central parts of Karon means a more serene and calm environment with cafes and shops within a reasonable distance. Additionally, the resort's proximity to both Karon Circle and massage places enhances its practical appeal.
Overall, while the distance from the beach and the need for taxis can be viewed as setbacks, the peaceful and quiet atmosphere, coupled with direct pool access from rooms, creates a relaxing retreat for visitors. The location may not be ideal for everyone, but it offers a great blend of relative seclusion and easy access to basic amenities.
Breakfast
However, some guests find the breakfast options limited and repetitive, noting that the same dishes are served every day. A number of reviews describe the breakfast as basic and in need of improvement with critiques about a lack of variety in vegetables, cheeses and yoghurts, as well as lukewarm dishes. There's also mention of disappointing aspects such as poor coffee quality and insufficient toasting facilities.
Overall, while the breakfast at Access Resort & Villas is appreciated for its tasty and fresh options, there are areas that could benefit from more variety and higher quality products to enhance the guest experience during longer stays.
Dinner
Rooms
Guests appreciate the exceptional cleanliness and the daily housekeeping that maintains a high standard. The private pool access from many rooms is a significant highlight, providing a special touch to the accommodation and allowing guests to enjoy a swim directly from their terrace. Additionally, the helpful and friendly staff enhance the overall experience, ensuring guests feel welcome and well taken care of.
However, some reviews mention that the rooms and furnishings are a bit outdated with a few specific issues like hard beds and old spring mattresses. There are also comments that some areas could benefit from renovation and that the rooms do not always match the promotional photos. Despite these minor drawbacks, the overall feedback remains positive, emphasizing the beauty, spaciousness and unique pool access of the rooms, making Access Resort & Villas a memorable stay for many travelers.
Beds
Cleanliness
Despite mostly glowing reviews, some guests have encountered issues with maintenance and occasional lapses in cleaning standards, particularly in certain rooms and bathrooms. There are also mentions of the hotel showing its age and not meeting the expectations of a 4 to 5-star rating. A few specific complaints include sightings of mice in terrace areas and some areas not being cleaned up to standard.
However, the attentive and friendly staff, combined with the property's beautiful, quiet and accessible environment, enhance the overall positive experience. The resort offers a cozy and attractive setting with many guests noting the incredible attention to detail in terms of cleanliness and the delightful ambiance of the entire property.
Staff
Reception staff and those throughout the hotel are frequently described as accommodating and attentive, providing service that stands out due to its exceptional efficiency and genuine care. The staff’s willingness to assist and their courteous behavior enhance the overall guest experience, making guests feel welcomed and looked after from the moment they arrive. Descriptions such as hardworking, polite and always ready to help are common sentiments expressed by visitors, reaffirming that the staff's dedication is a defining feature of the hotel.
Wi-Fi
Spa
Pool
The resort's pool complex is described as huge, clean and beautiful, surrounding the villas and providing serene and pleasant surroundings. Guests appreciate the meticulously maintained pools with some mentioning multiple pools available for use, adding to the enjoyment and versatility of their stay.
There are, however, a few mentions of cleanliness issues, such as missing tiles and occasional debris like leaves, but these are contrasted by the generally positive remarks about the pool's condition and the exceptional staff service.
Summarily, the pool access and design are standout features at Access Resort & Villas, providing a unique and enjoyable swimming experience right at guests' doorstep, accentuated by the resort's scenic and tranquil ambiance.
Family
The resort offers a reasonable price for a family stay, which adds to its appeal for those looking for value during their trip. The quiet location and convenient area provide a relaxing holiday setting for families. The restaurant's Thai menu is also a hit with guests, receiving praise for the quality of the food.
Whether it’s a family meal or just lounging around, guests seem happy with their family stays. Additionally, motorcyclists looking for a place to unwind also find the resort suitable for relaxation. Overall, there is strong sentiment of guests wanting to return and recommend the resort to others seeking a family-friendly and relaxing experience.
5 Star
Luxury
Romantic
Yes, Access Resort & Villas - SHA Plus has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at Access Resort & Villas - SHA Plus.
No, Access Resort & Villas - SHA Plus doesn't allow dogs.
Yes, parking facilities are available at Access Resort & Villas - SHA Plus.
Yes, Access Resort & Villas - SHA Plus has a gym.
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