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Summary of reviewsThe Holiday Inn Resort Phuket Karon Beach by IHG is widely appreciated for its excellent location, offering guests easy access to the stunning Karon Beach and other vibrant Phuket attractions. Positioned just across the road from the beach, the resort provides a blend of tranquility and convenience for families seeking a peaceful environment without sacrificing the lively offerings nearby.
Guests speak positively of the spacious and comfortably appointed rooms, suitable for families, with effective air conditioning and daily cleaning services enhancing their stay. Though there are occasional reports of maintenance issues or noise from street-facing rooms, the friendly and attentive staff significantly contribute to a warm and welcoming atmosphere, ensuring a pleasant visit.
The dining experience at the resort presents a good variety, with a buffet breakfast offering continental and Asian dishes. Some guests express a desire for increased diversity, especially after extended stays. The evening dining options are diverse, showcasing international cuisines like Thai, Greek, and Indian, though they are noted to be on the pricier side compared to local alternatives.
Families particularly commend the resort's children-friendly amenities, including a lively kids' club, a dedicated children's pool with a slide, and a variety of activities that keep kids entertained throughout their stay. The family rooms add to the resort’s appeal, providing ample space and comfort for travelers with children.
While the resort has well-designed pool areas, maintenance concerns regarding cleanliness and upkeep have been noted, suggesting room for improvement in ensuring consistently pristine pool conditions. Similarly, the gym has been described as needing upgrades due to aging equipment and inadequate facilities.
The resort shines with its dedicated spa services, offering high-quality treatments that guests find value for money. A few logistical challenges, like coordination with reception for services, are minor compared to the overall delightful experience.
Free Wi-Fi access in common areas, though reliable, contrasts with connectivity issues in guest rooms, indicating a need for better in-room internet service. The terrain surrounding the resort is well-maintained, enhancing its green and pleasant atmosphere despite some reported anomalies in cleanliness during peak periods.
Overall, Holiday Inn Resort Phuket Karon Beach by IHG proves to be a commendable destination for families and leisure travelers who value friendly service, enjoyable amenities, and a prime beach location offering both relaxation and adventure in Phuket. Show more
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Hotel near The Beach
This resort is located on Patak Road, offering convenient access to Karon Beach. It features multiple outdoor pools and a spa. The resort provides comfortable accommodations with easy access to the beach and other amenities.
Hotel Taking Steps Towards Sustainability
As an IHG property, this resort adheres to the company's 'Journey to Tomorrow' sustainability plan, which includes global targets for reducing energy consumption and waste. It is committed to environmental responsibility as part of a larger corporate initiative.
Family Friendly Hotel
This resort provides a dedicated kids' club, multiple swimming pools, and family-friendly dining options. Its location near Karon Beach offers easy access to water activities, and the spacious rooms ensure a comfortable stay for families.
Hotel with Swimming Pool
This hotel is located near Karon Beach and offers family-friendly amenities, including multiple pools. It is a convenient choice for a beach vacation.
Children's Pool Pool Swim Up Bar Pool Water Slide Private Pool Outdoor Pool
Business Hotel
This resort offers meeting spaces suitable for small meetings and events. It provides flexible solutions, the latest technology, and a specific meeting room with a capacity for up to 36 guests.
Hotel with Parking
Complimentary daily self parking is available for hotel guests. The resort offers accessible parking and a parking drop-off point adjacent to the entrance.
Accessible Hotel
While specific accessibility features are not detailed in the provided snippets, this hotel is part of a major international chain known for providing accessible options.
Hotel with Gym
The resort has fitness facilities. Guests can access these amenities to engage in physical exercise.
4-Star Hotel
This resort offers family-friendly amenities and a convenient location. It is situated near Karon Beach and provides comfortable accommodations.
Hotel with Outdoor Pool
This resort features three outdoor pools, including a main pool with ocean views. It is highlighted as a kid-friendly option with engaging activities and pool facilities.
Hotel with Swim Up Bar
Likely offers a swim-up bar based on general Holiday Inn resort standards and Phuket listings. Provides a convenient and enjoyable way to relax and socialize by the pool while enjoying a variety of drinks and snacks.
Hotel with Children's Pool
This resort features a kids' pool with a waterslide and is located near Kids World, which offers a kids' club and other child-friendly amenities. The family suites are specifically designed for those traveling with children.
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Private Pool Rooms
Hotel with Pool Water Slide
Room Types
Standard King RoomThe spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Premium King RoomThe spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
One-Bedroom VillaBoasting a balcony, this villa also offers air conditioning, a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.
Family SuiteFeaturing a balcony with garden views, this suite also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard RoomThe spacious air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
One-Bedroom Villa with Plunge PoolThe air-conditioned villa features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.
Premium King Room with One King and Bunk BedThe spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.
Standard Twin RoomThe spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.
One-Bedroom SuiteThe spacious air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
King RoomThe spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard King Room with Plunge Pool - Central BuildingThe private pool is the special feature of this double room. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard Twin Room with Bathtub - Central BuildingThis twin room features a hot tub. Boasting a balcony with garden views, this twin room also features air conditioning and a flat-screen TV with satellite channels. The unit has 2 beds.
Standard Twin Room - Central BuildingFeaturing a balcony with garden views, this twin room also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
Location
Holiday Inn Resort Phuket Karon Beach by IHG boasts a prime location that is highly praised by its guests. Situated right across from the stunning Karon Beach, and within easy walking distance to Patong, Kata, and other vibrant Phuket regions, visitors find it convenient for accessing a variety of local attractions. The resort is well-positioned for families seeking a quieter space, yet close enough to enjoy the lively restaurants and nightlife that Karon has to offer.
The location provides quick access to shops, restaurants, and weekend night markets, ensuring guests can explore the area effortlessly. Many appreciate the proximity to popular beaches, emphasizing their cleanliness and family-friendly atmosphere. While the hotel is slightly removed from central Karon, guests enjoy the peaceful setting without being far from the action.
One consideration for travelers is that although the beach is directly across the road, the crossing can be challenging due to traffic. Nevertheless, the proximity to the sea is frequently highlighted as a major advantage. The hotel remains in a good area, offering convenient access to taxis for further exploration.
Overall, guests describe the location as excellent, combining tranquility with access to the best of Phuket's beaches and attractions.
Breakfast
The breakfast experience at Holiday Inn Resort Phuket Karon Beach by IHG presents a mix of impressions from guests, highlighting both strengths and areas for improvement. Positively noted is the variety offered, with many guests appreciating the wide selection of continental and Asian-style dishes. Fresh fruits and an omelette station are among the standout options for some visitors. The breakfast setup is generally considered pleasant, with nicely displayed food and a decent range of choices that occasionally vary day by day.
However, some guests feel that the breakfast lacks diversity and becomes repetitive over extended stays, with comments on limited options and the menu remaining the same each day. There are mentions of the quality not meeting expectations, with industrial fruit juices and overcooked bacon detracting from the experience. While the atmosphere and staff generally receive praise, some guests suggest the need for a menu upgrade and more fresh options, particularly for vegetarians. Overall, the breakfast receives mixed reviews, appearing delightful for some and somewhat ordinary for others.
Dinner
Holiday Inn Resort Phuket Karon Beach by IHG provides guests with a diverse culinary experience, showcasing a variety of global cuisines, from traditional Thai to Greek and Indian. Visitors can enjoy dining at the pool bar, which offers a wide selection of dishes, and choose from different restaurant options within walking distance, where delicious European and Thai foods are readily available. Despite the impressive range of dining options, guests have consistently noted that the prices for food and drinks at the resort are quite steep, with many recommending nearby cafes for more affordable alternatives. Some dining facilities may not always offer the full number of advertised restaurants, leading to limited options at certain times.
Rooms
Holiday Inn Resort Phuket Karon Beach offers a mix of experiences when it comes to their rooms, but there's a definite emphasis on space and comfort. Many guests appreciate the beautiful, spacious, and well-decorated rooms, noting the comfortable beds and effective air conditioning. The resort's larger accommodations, like the family room and plunge pool suites, receive praise for having ample space for families and the added luxury of private pools or courtyards. Daily cleaning is consistently noted, ensuring that rooms remain clean throughout the stay.
However, several reviews mention issues that could tarnish the experience, such as rooms that are occasionally musty, damp, or exhibiting signs of age like rusted fixtures and broken shower handles. Noise from street-facing rooms and a lack of soundproofing are also points of concern for some visitors. Additionally, certain guests were inconvenienced by the late housekeeping schedule and noted some slow room service.
Despite these drawbacks, the friendly and attentive staff seem to enhance the overall experience for many, with the resort's family-friendly amenities, such as the kids club and enjoyable pools, adding to the appeal for those traveling with children. While some rooms may require maintenance and updating, the resort's positive attributes, particularly for those seeking a spacious and comfortable stay, continue to draw families and holidaymakers.
Beds
Guests at Holiday Inn Resort Phuket Karon Beach by IHG frequently comment on the comfort and size of the beds. Most reviews highlight the beds as being large, with some describing them as huge and capable of accommodating multiple people. Many guests find them comfortable, enhancing the overall experience during their stay. The spacious rooms also contribute to the comfort, offering ample space to relax. However, there are a few mentions of discomfort, with some guests experiencing hard beds or issues with pillows. Despite this, the majority of reviews focus on the positive aspects of bed size and comfort, making it a notable feature for those considering a stay at this resort.
Cleanliness
Holiday Inn Resort Phuket Karon Beach by IHG presents a mixed experience regarding cleanliness and maintenance, as observed by many guests. While the hotel boasts a large, well-maintained, and green territory that appeals to families with children, the cleanliness of the facilities remains a considerable concern. The rooms are generally described as clean, comfortable, and spacious, with high-quality daily cleaning when requested. However, several guests have encountered issues with room cleanliness, including persistent odors and insufficient maintenance. The pools, in particular, received frequent criticism, with reports of murky water and debris often floating in them, indicating that pool maintenance could use significant improvement. The surrounding decking and facilities also show signs of wear and require refurbishment. Despite the challenges, the hotel maintains a pleasant atmosphere, enhanced by friendly staff and appealing amenities for families. However, potential visitors should be prepared for variability in the level of cleanliness and upkeep, particularly during peak occupancy periods.
Staff
The Holiday Inn Resort Phuket Karon Beach by IHG is renowned for its exceptional staff who consistently demonstrate friendliness and helpfulness. Guests repeatedly highlight the warmth and empathy typical of Thai hospitality, finding the team to be polite, accommodating, and attentive. Many reviews emphasize the staff's ability to go above and beyond to ensure guest satisfaction, consistently sporting big smiles and rapid response times. Families appreciate the excellent team at Kids World, while other guests mention the delightfully friendly reception staff. Although there are mentions of occasional language barriers, especially with English and French, the majority of interactions are positive, with staff members showing great effort to accommodate requests. The smiles and welcoming demeanor of the staff significantly contribute to a pleasant and peaceful stay, making the resort a commendable choice for visitors seeking attentive service.
Wi-Fi
At the Holiday Inn Resort Phuket Karon Beach, guests have shared mixed experiences regarding the hotel's Wi-Fi connectivity. Positive feedback highlights that the Wi-Fi connection works quite well, particularly in communal areas such as the reception, around the pools, and in the main building. However, many guests have encountered challenges with connectivity in their rooms, describing the internet as weak, intermittent, or even non-existent. Some guests resorted to spending time in the reception area to access a more reliable connection. Despite making multiple requests for assistance, several guests noted that staff were unable to resolve these issues effectively. While the public areas of the hotel appear to offer better connectivity, the room-based internet service has room for improvement to meet guests' needs.
Spa
The spa at the Holiday Inn Resort Phuket Karon Beach by IHG receives positive attention from guests for its excellent treatments and attentive service. Visitors often remark on the beauty of the spa facilities in relation to the price, appreciating the value offered. Sessions spent at the spa are described as delightful, with many opting for extended visits. The spa team is noted for being particularly accommodating, ensuring a pleasant experience for guests. However, there are some logistical considerations to be aware of, such as needing to coordinate with reception staff to operate the spa facilities, which may not be immediately intuitive for every guest. Also mentioned are higher costs for treatments and services, and the necessity to book in advance due to occasional staffing shortages. Despite these minor inconveniences, the overall spa experience at the hotel is warmly regarded by visitors.
Gym
The gym at Holiday Inn Resort Phuket Karon Beach by IHG appears to need significant improvement according to guest reviews. While some guests acknowledge a newer and good size facility, the gym is often described as equipped with old and non-functional machines. Reports indicate issues with multiple pieces of equipment, including treadmills and an exercise bike. Additionally, the air conditioning is found to be inadequate, making the space too warm for comfortable workouts. It's also noted that gym essentials, such as towels, were not provided, and there were mentions of mosquitoes within the facility. Overall, guest experiences suggest that the gym could benefit from upgrades and better maintenance.
Pool
Holiday Inn Resort Phuket Karon Beach by IHG offers a striking pool experience that appeals particularly to families. Guests frequently commend the resort for having three engaging and large swimming pools, which are a significant attraction for both adults and children. The main pool is especially appreciated for its size and the addition of a poolside bar, bringing an extra layer of enjoyment to the experience. The children's pool, equipped with a fun slide and numerous activities, is highlighted as a major draw, ensuring kids are entertained throughout their stay. The pools remain accessible into the evenings, making them a pleasant and quiet retreat after a day out.
However, maintenance concerns are noted, with reports of murky water and debris in some pools, particularly the private ones. The main pool occasionally suffers from cleanliness issues, as it sometimes contains leaves, algae, or other debris. There are also mentions of pools needing a deep clean, and technical issues have led to some being closed temporarily. The resort's convenient location near the beach and well-facilitated children's play areas complement the overall experience, albeit with an emphasis on a need for improved pool maintenance.
Beach
Nestled in the serene locale of Karon Beach, the Holiday Inn Resort Phuket Karon Beach by IHG offers easy access to one of the most beautiful beaches in the area. The proximity of the hotel to the beach is certainly a highlight, with soft sandy shores and crystal-clear waters just across the road. Guests enjoy the convenience of a short walk—typically within five minutes—to reach the stunning beach, which is often less crowded than the bustling center of Karon. The location benefits from peaceful surroundings, making it an ideal getaway for families with small kids seeking tranquility without sacrificing the vibrancy of nearby attractions.
While the brief journey to reach the beach remains largely enjoyable, some caution is advised due to the necessity of crossing a busy main road. This can be challenging, particularly for those with children. Nevertheless, the allure of the calm and clean waters coupled with the scenic beauty of Karon Beach largely overshadows this minor inconvenience. Overall, guests find exceptional value in the resort’s proximity to the beach, blending relaxation with easy access to local charm and stylish beach pools.
Family
Holiday Inn Resort Phuket Karon Beach by IHG stands out as a top choice for families traveling with children, offering a wide array of activities and amenities designed specifically to cater to young guests. The resort is impeccably geared towards children, providing excellent kids' facilities like a dedicated kids' club, an exclusive kids' pool, and a spacious, engaging playroom filled with games suitable for all ages. The numerous activities and entertainment options ensure that children remain entertained throughout their stay, with daily programs that include indoor games, cartoons, and even ball pits.
Families can enjoy a comfortable stay in spacious family rooms, and the family fun suite is particularly noted for its ample size. For parents, the resort offers a relaxing environment, with clean, tidy facilities and a calm atmosphere that is ideal for unwinding. The convenience of the resort's location adds to its appeal, being just a short walk to the beach and close to bustling streets, yet maintaining a serene ambiance.
The staff receives high praise for their accommodating and polite service, adding to the overall family-friendly experience. Overall, the resort is highly recommended for families looking for a memorable and enjoyable stay, chock-full of activities to keep the little ones entertained.
4 Star
The Holiday Inn Resort Phuket Karon Beach offers a mixed experience when it comes to its four-star rating, facilities, and services. While some guests feel that the hotel meets the standard of a solid four-star resort, others believe it falls short due to outdated facilities and lackluster service. The resort's location provides easy access to local amenities like 7 Eleven, offering more affordable options for drinks compared to within the hotel itself. However, several reviews highlight that the property appears tired and in need of significant updates. Additionally, external factors such as recent downpours have also impacted the overall experience. While the hotel aims for a four-star experience, there are discrepancies in whether it consistently achieves this standard.
Accessible
Holiday Inn Resort Phuket Karon Beach by IHG offers a convenient stay for guests looking to enjoy the beauty of Karon Beach. The resort boasts a prime location, making it easy for visitors to reach the beach with just a short, secure ten-minute walk away from traffic. Additionally, the hotel is strategically placed within walking distance of local amenities like a 7-Eleven and a variety of restaurants, providing guests with easy access to essential comforts and local cuisine.
The resort takes steps to ensure accessibility within its premises, with upgraded rooms providing conveniences that cater to guests' needs. A unique shortcut located right in front of the hotel further enhances accessibility to surrounding attractions. For crossing any busy roads nearby, there is assistance available, making navigation smoother and safer.
However, there are noted challenges when it comes to navigating certain areas, such as the path to the beach that includes a ditch with a makeshift bridge and lacks proper ramps or stairs. This might pose difficulties for guests with strollers or mobility issues. Despite these challenges, the overall accessibility of the resort ensures a comfortable stay, alongside the natural splendor of its garden setting which occasionally welcomes local wildlife.
Pool Water Slide
The Holiday Inn Resort Phuket Karon Beach offers a children’s pool with a water slide that tends to be a hit among younger guests. Described as an enjoyable and different feature, the pool slide provides great fun for kids, with many expressing their love for it. The resort impresses with several pool areas, allowing guests to explore a variety of swimming options. While there have been occasional issues with the operation and condition of the slide and pool, the feature remains a highlight for families staying at the resort.
Children's Pool
The children's pool at Holiday Inn Resort Phuket Karon Beach by IHG offers a range of activities tailored for younger guests. The pool area is highlighted by a fun water slide and the excitement of a foam party, providing lively entertainment for children. Additionally, the resort features a well-received kids club and a children's playroom, offering a variety of engaging activities that many children have thoroughly enjoyed. However, some guests have noted issues such as broken decking around the pool and concerns about cleanliness, which could present challenges. Despite these drawbacks, the overall facilities, including a large swimming pool and diverse options for family-friendly entertainment, are appreciated by those traveling with children.
Private Pool
The private pools at Holiday Inn Resort Phuket Karon Beach are a distinct feature that attracts guests seeking a unique and personal experience during their stay. Many guests appreciate the convenience of having a private pool directly accessible from their room, adding a touch of exclusivity and relaxation. The availability of private pools in various accommodations, such as villas, suites, and apartments, offers guests options to best fit their needs and preferences. Despite some challenges with cleanliness and temperature regulation, as noted in several reviews, the concept of having a personal plunge pool remains a desirable aspect of the resort. The management, specifically the manager Lahiru, is commended for being lovely and accommodating, suggesting a positive overall interaction during guests' stay. The family fun rooms offer additional amenities such as balcony or terrace access, contributing to an enjoyable family experience. Overall, while some improvements could be made regarding maintenance, the allure of private pools as part of the room offerings at this resort continues to appeal to guests looking for privacy and relaxation.
Outdoor Pool
The Holiday Inn Resort Phuket Karon Beach by IHG offers guests a variety of pool options that enhance the overall holiday experience. The property boasts three well-appointed pools, including a generous main pool that serves as a central hub for relaxation. Families are well catered for with a dedicated kids' pool and a convenient kids' club, ensuring a fun experience for younger guests. Among the accommodation options, the plunge pool suites stand out, providing a secluded and relaxing escape for travelers who prefer a bit more privacy. However, there are indications that some private pools have been noted for cleanliness issues, which may affect the experience. Overall, the diverse pool offerings at this resort largely contribute to its appeal as a holiday destination.
Yes, Holiday Inn Resort Phuket Karon Beach by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Pool Water Slide, Private Pool, Outdoor Pool.
Yes, a spa is available at Holiday Inn Resort Phuket Karon Beach by IHG.
No, Holiday Inn Resort Phuket Karon Beach by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Resort Phuket Karon Beach by IHG.
Yes, Holiday Inn Resort Phuket Karon Beach by IHG has a gym.