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Summary of reviewsHotel Załęże in Katowice is recognized for its ideal location and accessibility. Situated near the highway and close to public transportation options like tram and bus stops, it allows guests to explore the city with ease. Visitors appreciate the hotel's proximity to key attractions such as Park Śląski, Spodek arena and several shopping centers. For those traveling by car, the hotel offers free private parking and is well-connected by major roads.
The breakfast at Załęże receives high marks from guests, who commend its variety and taste. With an abundant selection of both hot and cold dishes, the breakfast buffet caters to diverse tastes and is regularly replenished. The friendly staff and clean dining areas further enhance the breakfast experience, making it a standout feature of the hotel.
The on-site restaurant also earns praise for its diverse and delicious menu, including local specialties like Silesian roulade and schnitzels. Guests appreciate the generous portions and cozy ambiance of the basement restaurant. Although there are some mixed opinions about the consistency of food quality, many diners report positive experiences.
Rooms at Hotel Załęże are noted for their spaciousness and cleanliness. Despite the hotel's slightly dated appearance, the rooms are well-maintained with comfortable beds and adequate amenities. Some minor issues such as weak water pressure and the lack of air conditioning are mentioned, but overall, the feedback highlights satisfactory comfort and tidiness.
Cleanliness is a consistent strong point across reviews with guests praising the hotel's well-kept rooms and common areas. The staff's diligent maintenance and attention to hygiene contribute to a pleasant and welcoming environment.
The staff at Hotel Załęże are frequently lauded for their friendliness, helpfulness and professionalism. Guests appreciate the courteous service at both reception and the restaurant, which significantly enhances their overall experience. The staff's willingness to assist and provide information ensures a comfortable and enjoyable stay.
Parking at the hotel is another well-regarded feature with guests benefiting from free, secure and ample parking facilities. The convenience and safety of the fenced and monitored parking lot add value to the stay.
Accessibility is a notable strength of Załęże. The hotel is equipped with elevators and accessible rooms, making it suitable for guests with disabilities. Its central location and seamless connectivity to public transportation further enhance its accessibility, along with thoughtful features like ramps and spacious rooms.
While the WiFi service at Hotel Załęże receives mixed reviews with some guests experiencing weak signals and connectivity issues, the overall amenities and services provided ensure a generally positive stay. The hotel's focus on comfort, convenience and friendly service makes it a dependable choice for visitors to Katowice. Show more
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Categories
Bed & Breakfast with Free Wi-Fi
This bed and breakfast provides standard free Wi-Fi services. It is a basic accommodation with internet access.
3-Star Bed & Breakfast
This bed and breakfast offers a cozy stay and is located in Katowice. It provides a local experience with comfortable accommodations.
Bed & Breakfast with Parking
Accessible Bed & Breakfast
Room Types
Standard Single RoomA classic room with a private bathroom and a work desk. Features a TV.
Standard Double RoomA classic room with a private bathroom and a work desk. Features a TV.
Standard Triple Room A classic room with a private bathroom and a work desk. Features a TV.
Guest Reviews
8.3
Very Good
Location
Located conveniently near the highway and the city center of Katowice, the Załęże hotel offers excellent accessibility for visitors wanting to explore the area. The hotel's proximity to multiple public transportation options, including tram and bus stops right outside the door, makes getting around straightforward and efficient.
Its central location means guests are close to Park Śląski, Spodek arena and several shopping centers, while being just a short tram or 20- to 25-minute walk from the heart of Katowice. For those traveling by car, the hotel provides free private parking and is near major roads.
Despite some mixed reviews about the surrounding neighborhood, the accessibility and convenience of nearby public transportation help offset these concerns. Guests recommend opting for rooms facing the back to avoid noise from the trams on the main street.
Overall, the Załęże hotel stands out for its good value, central location and the ease with which visitors can access local sights and amenities.
Breakfast
The breakfast at 'Załęże' hotel consistently garners high praise from guests, who often highlight its variety and taste. Reviewers frequently describe the breakfast as very good, delicious and excellent with a rich, abundant selection that includes both hot and cold dishes. Many appreciated the wide array of options available, from scrambled eggs, sausages and pancakes to fresh bread, salads, cereal, cakes and yogurts. The Swedish table style ensures that breakfast is replenished regularly and guests note that it starts early, which is convenient for those catching flights.
Guests also commend the friendly and helpful staff, who contribute to a pleasant breakfast experience. Clean and spacious dining areas further enhance the overall enjoyment. The inclusion of breakfast in the room rate is repeatedly mentioned as a positive aspect, adding to the overall value of the stay.
While the majority of reviews are glowing, there are occasional mentions of limited warm dish selections and instances where food items ran out before the buffet officially closed. Despite these minor issues, the overwhelming consensus is that the breakfasts at 'Załęże' are a standout feature, praised for their taste, variety and value.
Dinner
Located conveniently within the premises of 'Załęże', the on-site restaurant boasts a diverse and tasty menu, ensuring that guests don't need to venture out for a good meal. Guests appreciate the friendly service provided in both the restaurant and reception areas. The establishment offers a range of dishes, from the renowned Silesian roulade and schnitzels to a generous breakfast buffet that has been praised for its variety and quality.
While there are some mixed opinions on the consistency of the food quality, many diners reported enjoying their meals, highlighting the deliciousness of the menu and the substantial portion sizes. The restaurant's coffee is another favored feature with some guests describing it as excellent.
The ambiance of the cozy basement restaurant adds to the dining experience, enhancing the appeal for those staying at the hotel. Overall, despite some criticisms, the restaurant in 'Załęże' is deemed a worthwhile choice for dining with its delicious offerings leaving a positive impression on many diners.
Rooms
Hotel Załęże offers spacious and clean rooms, consistently praised for their size and tidiness. Despite being an older establishment, guests often commend the overall comfort and cleanliness. Many appreciate the large, bright rooms that are well-suited for accommodating multiple people, including adequately sized bathrooms. The room decor might be considered outdated or reminiscent of a previous era, but the essential amenities, such as comfortable beds and cleanliness, are well-maintained.
However, there are a few drawbacks. Some rooms exhibit wear and tear with issues like non-closing shower cabins and leaky doors noted. Additionally, the absence of air conditioning and insufficient lighting in some rooms can be a slight inconvenience. The water pressure in the showers is also reported to be weak in some instances.
The hotel seems to have undergone partial renovations, but some areas still require updates. Despite these minor issues, the overall feedback highlights a satisfactory experience, especially regarding room cleanliness, spaciousness and comfort.
Beds
Hotel Załęże receives mixed feedback regarding its beds from guests. Many visitors praise the comfort, highlighting very comfortable and soft beds with some emphasizing the comfort of the mattresses. Some guests found the mattresses to be comfortably firm.
However, a significant number of guests reported that the soft mattresses were a downside with some describing them as too soft and uncomfortable. A recurring issue was the two single beds provided instead of a double bed, which often moved apart during the night. Some even mentioned that they would fall off due to the beds' instability.
Overall, while some guests were satisfied with the bed comfort, others felt that improvements were necessary, particularly concerning the softness and stability of the mattresses.
Cleanliness
Hotel Załęże has garnered a noticeable amount of praise for its cleanliness from its guests. The reviews consistently highlight the clean and spacious rooms, including the bed linen and towels. The bathrooms also receive commendation for their cleanliness. Despite the hotel being slightly outdated, it is well-maintained and cleanliness is a top priority, evident in the regular sanitizing attention.
Most guests found the entire facility, including the common areas, to be clean and tidy. Some reviews point out that cleanliness inside the hotel is fine and the atmosphere is welcoming and friendly. However, a few noted areas for improvement, such as dusty curtains and sporadic cleaning schedules during longer stays.
Overall, the accommodation offers a clean and comfortable stay with well-kept rooms, making it a dependable choice for travelers prioritizing hygiene.
Staff
The staff at 'Załęże' Hotel receive overwhelmingly positive feedback from guests, consistently described as friendly, helpful and professional. Reception staff are highlighted for their courteous and efficient check-in process, making guests feel welcome from the moment they arrive. The team is commended for excellent communication, attentiveness and a pleasant demeanor, ensuring visitors have a smooth and comfortable stay. Guests frequently mention the staff's polite nature and their readiness to provide information and assistance, showcasing a high level of competency and reliability. The hotel's cleaning and service personnel are also praised for maintaining a clean and orderly environment. Overall, the staff's friendliness and willingness to go above and beyond significantly enhance the guest experience at 'Załęże' Hotel.
Wi-Fi
Hotel Załęże offers a mixed experience when it comes to WiFi. Positive reviews highlight that the WiFi works well, providing a solid and reliable internet connection. Some guests found the WiFi to be decent and useful, indicating that it served their needs adequately. However, there are several areas where the WiFi service falls short. Guests frequently mentioned issues such as weak internet signal, difficulty accessing the WiFi after disconnections and a complex login system. Additionally, WiFi quality seems to vary by location within the hotel, working best on the first floor but being absent in some rooms. Some guests faced significant problems, including the WiFi not working for most of their stay or having to go offline due to unstable connections. There is also criticism about the lack of automatic login and missing instructions for connecting to the internet, making the process cumbersome. Overall, while some guests had a satisfactory experience with the hotel's WiFi, many others encountered substantial challenges.
Parking
'Załęże' hotel offers a variety of convenient parking options as highlighted by numerous reviews. Guests particularly appreciate the free and large parking facilities, which provide ample space and ease of access. The parking is described as being safe and secure with several mentions of it being fenced, locked and even monitored, ensuring peace of mind for travelers. The hotel's parking lot is located right on-site, making it a very convenient choice. Despite a few mentions of limited or small parking spaces, the general consensus is positive with terms like private, segregated and enclosed indicating a well-organized system. Overall, guests find the parking situation at 'Załęże' to be a significant advantage during their stay.
Accessible
Załęże has earned positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is well-equipped with elevators, ensuring easy access to higher floors. Accessible rooms are available and guests commend the spaciousness of the rooms and the large wardrobes, enhancing comfort during their stay.
The hotel's location also gets high marks for accessibility. Guests can easily reach Załęże by bike, tram or bus with a bus stop conveniently positioned right outside the door. This connectivity extends to the city center, further simplifying travel plans. For those arriving by car, the hotel offers convenient parking with accessibility options and direct access from the parking lot.
A significant highlight is the barrier-free accessibility throughout the hotel, making it ideal for wheelchair users. Additionally, the presence of ramps and well-connected public transportation options ensures seamless mobility for all guests. The helpful and friendly staff also plays a crucial role in enhancing the overall accessible experience at Załęże.
Overall, Załęże stands out as an accessible and well-connected hotel with thoughtful amenities and a supportive staff to ensure a comfortable and convenient stay for guests with disabilities.