The Black Swan Hotel
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Summary of reviewsThe Black Swan Hotel in Kelso receives high praise for its convenient and central location, making it an ideal base for exploring the town's charming attractions. Its proximity to local shops, bars, and attractions, along with the availability of free nearby parking, adds to its appeal for travelers. The hotel is pet-friendly, further broadening its appeal to a diverse range of guests.
Guests frequently commend the breakfast experience at the hotel, lauding the quality and variety of cooked-to-order offerings, including standout Scottish dishes. The accompanying service is often praised, contributing to a delightful start to the day. While breakfast does come at an additional cost, many guests feel it offers excellent value.
The rooms at The Black Swan Hotel are described as clean, comfortable, and spacious, providing ample amenities such as towels, tea, and coffee. Many guests appreciate the cozy, warm, and practical environment, despite some feedback suggesting the need for updates in decor and bathroom fixtures. The rooms' comfort, particularly the beds, is widely noted, ensuring a good night's sleep for most guests.
The hotel maintains a high standard of cleanliness, with spotless and fresh rooms that enhance the overall guest experience. Visitors consistently highlight the quality amenities provided, contributing to a home-like atmosphere.
A significant highlight of The Black Swan Hotel is its incredibly friendly and accommodating staff, who contribute to the establishment's warm and welcoming atmosphere. Their prompt and efficient service, along with a professional yet personable approach, ensures that guests consistently feel valued and at ease during their stay.
Overall, The Black Swan Hotel stands out as a well-located, comfortable, and clean choice for travelers looking for value for money, reinforced by excellent hospitality and memorable dining.
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Guests frequently commend the breakfast experience at the hotel, lauding the quality and variety of cooked-to-order offerings, including standout Scottish dishes. The accompanying service is often praised, contributing to a delightful start to the day. While breakfast does come at an additional cost, many guests feel it offers excellent value.
The rooms at The Black Swan Hotel are described as clean, comfortable, and spacious, providing ample amenities such as towels, tea, and coffee. Many guests appreciate the cozy, warm, and practical environment, despite some feedback suggesting the need for updates in decor and bathroom fixtures. The rooms' comfort, particularly the beds, is widely noted, ensuring a good night's sleep for most guests.
The hotel maintains a high standard of cleanliness, with spotless and fresh rooms that enhance the overall guest experience. Visitors consistently highlight the quality amenities provided, contributing to a home-like atmosphere.
A significant highlight of The Black Swan Hotel is its incredibly friendly and accommodating staff, who contribute to the establishment's warm and welcoming atmosphere. Their prompt and efficient service, along with a professional yet personable approach, ensures that guests consistently feel valued and at ease during their stay.
Overall, The Black Swan Hotel stands out as a well-located, comfortable, and clean choice for travelers looking for value for money, reinforced by excellent hospitality and memorable dining.
Hotel near Golf Courses
Positioned in Kelso, offering access to the Roxburghe Golf Course, Kelso Golf Club, and Hirsel Golf Club.
Cheap Hotel
This hotel in Kelso provides basic and budget-friendly accommodations. It's a simple option for travelers looking to save on lodging costs.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
Guest Reviews
Nestled in the heart of Kelso, the Black Swan Hotel is praised for its exceptional central location, making it an ideal choice for travelers looking to explore the town. The hotel is conveniently situated near the town centre, providing easy access to shops, bars, and local attractions. With free car parking available close by, guests find it a hassle-free base for their visit. The surrounding area, described as lovely, enhances the appeal for those enjoying strolls around town. Despite some early morning noise disruptions noted by a minority, the hotel's positioning offers great convenience and value for money, particularly for those seeking a simple, comfortable stay. The facility also caters well to travelers with pets, making it a versatile choice for different types of visitors. Overall, the Black Swan Hotel stands out as a well-located hub that combines comfort with practicality in the charming town of Kelso.
The breakfast experience at The Black Swan Hotel consistently impresses guests with its high quality and delightful offerings. With a wide range of choices, the meals are cooked to order and known for being both plentiful and satisfying. Visitors frequently praise the breakfast as excellent, delicious, and well-presented. Noteworthy highlights include perfectly cooked scrambled eggs and a hearty Scottish meal featuring black pudding and haggis. The service accompanying the breakfast is described as very good, adding to the positive dining experience. Although breakfast incurs an additional charge, many guests find it to provide great value for money, often describing it as out of this world. A few mention minor disruptions or opting out of the breakfast offering, but the overall consensus is that the breakfast at The Black Swan Hotel is a memorable start to the day, cooked with care and attention to detail.
The Black Swan Hotel offers a range of rooms that consistently earn praise for their cleanliness, comfort, and spaciousness. Many guests highlight the lovely, clean, and practical aspect of the rooms, noting the provision of ample towels, tea, and coffee, which is often appreciated. Comfortable beds are frequently mentioned, ensuring a good night's sleep. Rooms are noted to be warm and cozy, with some described as particularly large and well-equipped, including those with spacious bathrooms stocked with toiletries.
Despite these positives, it's acknowledged that some rooms could use updating, particularly in terms of decor and bathroom fixtures. The hotel's central location is a strong advantage, though it can lead to noise from the bustling surroundings, especially on warmer days when windows are kept open. Nonetheless, the hotel appears to offer great value for money, with friendly and attentive staff contributing to a welcoming atmosphere. Overall, the Black Swan Hotel presents a reliable option for travelers seeking clean and comfortable accommodation in a convenient location.
The Black Swan Hotel is noted for its comfortable beds, frequently highlighted by guests as a standout feature of their stay. Many reviews mention the coziness and comfort of the beds, adding to the overall satisfaction of the accommodations. While most guests find the bedding to be comfortable, a few have noted instances of discomfort, particularly with some of the double beds. Despite this, the majority of feedback emphasizes the pleasant sleeping experience. Guests also appreciate the thoughtful room amenities, such as plenty of tea and coffee, which complement the comfortable and clean sleeping arrangements.
The Black Swan Hotel in Kelso consistently impresses guests with its high standards of cleanliness. Reviews highlight rooms that are not only very clean but also fresh and welcoming. The accommodation provides a comfortable experience with spotless and tidy rooms, equipped with quality amenities such as tea, coffee, and even cookies for a home-like touch. Visitors appreciate the comfortable beds and good quality towels, ensuring a restful stay. Although some note that the bathrooms could benefit from updates, the overall cleanliness of the hotel remains a strong point. Guests also value the hotel's central location in Kelso, making it a convenient choice for exploring the area.
The Black Swan Hotel is celebrated for its incredibly friendly and accommodating staff. Guest reviews frequently highlight the welcoming atmosphere created by the team, with numerous mentions of their helpful nature and prompt service. The staff are praised for quick and efficient check-ins and making guests feel at home by fulfilling requests such as providing wine glasses and ice. The warm reception extends from the moment of arrival, often setting the tone for a pleasant stay. Guests consistently experience a combination of amiable hospitality and professionalism, whether interacting with the friendly landlord or the supportive team at the bar. The hotel is not only noted for its charming setting but also for its personable and accommodating staff, contributing to a comfortable and value-for-money experience.
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Location
Breakfast
Rooms
Despite these positives, it's acknowledged that some rooms could use updating, particularly in terms of decor and bathroom fixtures. The hotel's central location is a strong advantage, though it can lead to noise from the bustling surroundings, especially on warmer days when windows are kept open. Nonetheless, the hotel appears to offer great value for money, with friendly and attentive staff contributing to a welcoming atmosphere. Overall, the Black Swan Hotel presents a reliable option for travelers seeking clean and comfortable accommodation in a convenient location.
Beds
Cleanliness
Staff
No, The Black Swan Hotel doesn't have any pool.
No, a spa isn't available at The Black Swan Hotel.
No, The Black Swan Hotel doesn't allow dogs.
No, parking facilities aren't available at The Black Swan Hotel.
No, The Black Swan Hotel doesn't have a gym.
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