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Waves Aqua Resort

Kenitra , Avenue Mohamed V Route De Tanger (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsWaves Aqua Resort receives generally positive feedback, particularly for its beautiful location, attentive staff and family-friendly amenities, though there are areas where it falls short of guests' expectations.

Guests appreciate the resort's scenic setting, featuring panoramic and pool views and proximity to essential amenities like grocery stores. However, its placement in an industrial area brings occasional unwelcome odors due to nearby factories. Despite these drawbacks, the location contributes positively to the resort's overall appeal.

The breakfast experience at Waves Aqua Resort is largely commendable with guests enjoying a variety of high-quality dishes and a hospitable restaurant staff. Conversely, the dinner services fall short with many reviewers pointing out limited options and inconsistent food quality. This has led to recommendations for dining outside the resort for lunch and dinner.

The rooms at the resort receive high marks for their cleanliness, comfort and spaciousness. Many rooms feature balconies with appealing views, adding to the guests' satisfaction. Nonetheless, there were occasional issues such as delayed hot water and the presence of ants or mosquitoes, but overall, the clean and well-equipped rooms leave a lasting positive impression.

Cleanliness throughout the resort is frequently praised, from the spotless public areas to the meticulously maintained pool. The staff plays a significant role in maintaining the high cleanliness standards and enhancing the guest experience with their attentiveness and friendliness. Housekeeping is particularly noted for its exceptional service.

The pool area is a standout feature, boasting a large, well-maintained swimming pool and access to a water park, providing enjoyment for all ages. This, combined with excellent service from the reception staff, ensures a pleasant poolside experience.

For families, the resort proves to be an excellent choice with spacious family rooms, a fantastic water park for the kids and a welcoming atmosphere. The comfort of the beds also contributes significantly to a restful stay with the bedding found to be consistently clean and comfortable.

Despite the positive attributes, the resort doesn't entirely meet the expectations of a 5-star establishment. Issues such as subpar dinner services, lack of hot water and absence of certain amenities lead some guests to consider the resort closer to a 4-star rating.

Overall, Waves Aqua Resort offers a clean, comfortable and family-friendly environment with stellar service but has areas that could improve to fully align with its advertised star rating.
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Categories

Hotel with Spa

Waves Aqua Resort offers a relaxing experience with its spa and wellness center, featuring massage services. It provides a variety of amenities, including a garden, terrace, and restaurant, making it suitable for a tranquil getaway. The resort also has an outdoor pool.

Family Friendly Hotel

This resort stands out with its water park, multiple pools, and various recreational activities suitable for all ages. It offers family-friendly rooms and entertainment, ensuring both kids and adults have a memorable experience. There is also a restaurant, kid meals and kid's club available.

Hotel with Swimming Pool

This 5-star hotel features a sprawling outdoor swimming pool, water slides, and a lazy river. Guests have free access to the adjoining water park with thrilling water slides and serene pools for relaxation. It also offers a spa, a sun terrace, and a lush garden.

Outdoor Pool

Business Hotel

While primarily a resort, it offers amenities such as dry cleaning/laundry services and a 24-hour front desk. The hotel provides conveniences suitable for business travelers.

Hotel with Parking

The resort offers parking facilities for guests. It also features recreational amenities such as a steam room and a seasonal outdoor pool. Dining options are available with multiple restaurants and a coffee shop.

5-Star Hotel

This resort offers a unique blend of comfort and adventure, featuring water parks and recreational activities suitable for families or groups. Its proximity to the beach provides easy access to seaside activities.

Hotel with Outdoor Pool

This resort features a seasonal outdoor pool, a steam room, and multiple dining options, including two restaurants and a coffee shop. It offers a wide range of amenities and services, including body treatments, concierge services, and complimentary Wi-Fi, ensuring a relaxing and enjoyable stay.

Luxury Hotel

Hotel for Honeymoon

Romantic Hotel

Room Types

Superior Queen Room The spacious double room offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

Deluxe Double or Twin Room The spacious twin/double room offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as lake views.

Deluxe Family Room The spacious family room provides air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as pool views. The unit offers 1 bed.

Junior Suite The spacious air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a seating area, a dining area as well as lake views. The unit has 3 beds.

Executive Suite The spacious suite offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as lake views. The unit offers 1 bed.

Presidential Suite The spacious suite offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as lake views. The unit offers 2 beds.

Three-Bedroom Suite The spacious suite offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as lake views. The unit has 4 beds.

Deluxe Double or Twin Room with Pool View The spacious twin/double room offers air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as pool views.

Queen Room with Balcony The spacious double room features air conditioning, a minibar, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

About Waves Aqua Resort

License: 00000XX0000

Guest Reviews

Location

Waves Aqua Resort is situated in a mixed setting that offers both positives and challenges. The location is praised by many for its panoramic views and close proximity to essential amenities like grocery stores. Guests have highlighted the magnificent pool views as a key feature of its good location. However, the resort is set within an industrial area and faces a factory, resulting in some less favorable aspects. Visitors have noted unpleasant and sometimes unbearable odors from nearby factories and the proximity to a river, which can negatively impact the experience. Additionally, reaching the hotel might be somewhat challenging due to its position away from the city and close to a main road with potential dangers. Overall, Waves Aqua Resort provides a scenic and accessible retreat, but guests should be aware of the industrial surroundings and associated smells.

Breakfast

Waves Aqua Resort offers a breakfast experience that has its fair share of both praise and criticism from guests. Many have highlighted the great variety and high quality of the offered dishes, including fresh juice, crepes and plenty of fruits and vegetables. Several guests described the breakfast as delicious, abundant and highlighted the friendly and hospitable restaurant staff.

However, not all feedback was positive. Some guests found the breakfast buffet to lack variety and quality with specific mentions of insufficient choices and basic offerings. A few reviews noted issues such as the buffet not being well-stocked and poor attention from the dining area staff. Despite these criticisms, the breakfast was generally described as good by many with particular praise for its completeness and the warm hospitality of the staff.

Dinner

Dining at Waves Aqua Resort presents a mixed experience for guests. The dinner buffet is described as decent and even delicious at times with some guests appreciating the varied choices and excellent dining service. However, several reviews highlight significant issues with the food quality and organization. Common complaints include a limited menu for lunch and dinner, cold and tasteless food and a disorganized dining experience that fails to meet the expectations of a 5-star hotel. Some guests noted that only half of the menu was available and dinner options didn't always match what was booked. On the flip side, there were instances when the food improved after customer complaints, though the range of choices remained limited. Overall, while breakfast receives positive feedback, many travelers recommend dining outside the resort for lunch and dinner, especially given the nearby restaurant options.

Rooms

Waves Aqua Resort offers an impressive stay with its exceptionally clean and spacious rooms. Guests consistently highlight the comfort of the accommodations, noting the well-equipped and updated furniture. Many rooms feature balconies that provide magnificent views of the pool and aqua park, enhancing the overall experience. The private pool and chic atmosphere of the resort add a touch of luxury to the stay.

The junior suites and many standard rooms are noted for their generous size, comfortably hosting families with two adults and three children. Most guests praise the comfort of the beds and the overall room furnishings. The terrace views are additional perks that several guests appreciate.

However, there were some issues reported with room readiness and cleaning standards for a few visitors. Instances of delayed hot water and cleanliness concerns, including occasional ant and mosquito problems, were mentioned. Despite these setbacks, the frequent mention of very clean facilities and comfortable, spacious rooms often overshadows these concerns. Overall, the blend of large, well-furnished rooms with impressive views creates a predominantly positive impression of Waves Aqua Resort.

Beds

Guests at Waves Aqua Resort have consistently praised the quality and comfort of the beds. The bedding is described as top-notch and very pleasant, contributing to a relaxing and restful sleep experience. The beds themselves are frequently mentioned as comfortable, clean and well-sized, ensuring a comfortable stay for visitors. The overall bedding quality is highlighted, confirming the resort's attention to providing a high standard of comfort to its guests.

Cleanliness

Consistently praised for its cleanliness, Waves Aqua Resort stands out among its peers. Reviews highlight the commendable cleanliness of both the hotel and the rooms, noting they are spotless, very comfortable and well-maintained. Guests frequently remark on the extreme cleanliness throughout the property, including the pool, public areas and even specific details such as toilets, windows and bedroom carpets.

The staff receives high marks for their cleanliness, attentiveness and friendliness, enhancing the overall experience. The housekeeping service is repeatedly described as impeccable. Positive remarks are made about the clean and luxurious setting, along with the quality of the restaurant and the general upkeep of the hotel.

Though most feedback is glowing, a few areas of concern are noted. Some guests felt that the pool water had room for improvement and there were occasional mentions of carpets not being thoroughly cleaned. Despite these minor critiques, the overwhelming consensus is that Waves Aqua Resort delivers a clean and comfortable stay with excellent service.

Staff

When it comes to the staff, Waves Aqua Resort seems to excel in making guests feel welcomed and cared for. Numerous reviews highlight the friendliness and professionalism of the personnel with many guests noting the staff's attentiveness and willingness to go above and beyond to ensure a pleasant stay. The reception team, including notable mentions for Zahira and Omar, have been particularly praised for their helpfulness and responsiveness. Dining room staff have also been recognized for their efforts to satisfy every need.

Kindness and politeness appear to be a staple among all employees, contributing to a warm and welcoming atmosphere throughout the resort. Despite a mention that some employees may lack high-level skills, the overall consensus remains highly positive. The dedication and care provided by the team, combined with their professional demeanor, ensures that guests consistently enjoy a comfortable and enjoyable experience.

Wi-Fi

The WiFi at Waves Aqua Resort has garnered mixed feedback from guests. While some reviews highlight a solid and appreciated internet connection, others indicate that the WiFi can be quite unstable and weak, particularly in the rooms and on the second floor. Connectivity issues include non-functional Wi-Fi, poor internet speed and service that only works at specific times. Despite these challenges, the attentive staff receives praise, indicating a level of service that complements the resort's amenities.

Pool

The Waves Aqua Resort offers an impressive pool experience that guests consistently praise. The hotel's clean and well-maintained pool area is often highlighted with many guests noting the large and beautiful swimming pool as a standout feature. The private pool, which tends to be less crowded, provides a relaxing escape. Additionally, free access to the adjoining water park is a significant advantage, adding an element of fun and excitement for visitors of all ages. Exceptional service from the professional reception staff further enhances the overall pool experience, ensuring guest comfort and satisfaction during their stay. With beautiful views surrounding the pool areas, the atmosphere is both refreshing and serene, making Waves Aqua Resort an attractive choice for those seeking a comprehensive aquatic retreat.

Family

Waves Aqua Resort emerges as an ideal destination for families seeking a memorable vacation. The resort is praised for its family-friendly atmosphere, offering various amenities tailored especially for children. Highlights include a fantastic waterpark where kids can have endless fun, ensuring that adults can relax and enjoy their time as well. Family rooms are available, providing ample space and comfort for adults with children. The resort's pleasant and accommodating service, coupled with excellent meals, further enhances the stay, making it a great choice for those traveling with kids. From the assessable aqua park to the overall inviting environment, the resort stands out as a top choice for family holidays.

5 Star

Waves Aqua Resort offers a mix of positive and negative experiences according to guest reviews. On the brighter side, the hotel features spacious and cozy rooms, as well as super attentive staff, warranting praise from guests seeking comfort and excellent service. However, the consensus leans towards disappointment with several aspects of the hotel not aligning with its advertised 5-star status. Guests have noted issues such as the lack of hot water, absence of basic amenities like toothbrushes and slippers and a less-than-mediocre breakfast. The coffee service and buffet experience were also criticized, not meeting 5-star standards. Additionally, there is no evening entertainment for children once the park closes at 6 PM, leaving families with limited options. Multiple reviewers have suggested that the hotel might be closer to a 4-star rating and mentioned that everything seems to be just for show, lacking the substance one would expect from a five-star establishment.

Yes, Waves Aqua Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Waves Aqua Resort.

No, Waves Aqua Resort doesn't allow dogs.

Yes, parking facilities are available at Waves Aqua Resort.

No, Waves Aqua Resort doesn't have a gym.

Location Show Map

Waves Aqua Resort

Does Waves Aqua Resort have a pool?

Is there a spa available at Waves Aqua Resort?

Is Waves Aqua Resort dog-friendly?

Is parking available at Waves Aqua Resort?

Does Waves Aqua Resort have a gym?