Kent47.40167000,
-122.22748700,
22318 84th Avenue South(Show on Map)
4.8
Rated
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Ramada by Wyndham Kent Seattle Area, situated with convenient access to major freeways and the airport, generally attracts praise for its practical location. This central setting makes it easy for guests to reach nearby amenities, job sites and transit points. Despite some concerns about the safety and upkeep of the immediate surroundings, many find the location ideal for their needs.
The hotel's breakfast offerings, however, have been a significant point of dissatisfaction. Guests were typically disappointed with the minimal grab-and-go breakfast, finding it misleading compared to what was advertised. The meager selection—often just a granola bar, juice and a small fruit cup—fell short of expectations for a substantial morning meal.
Guest feedback on the rooms reflects a mixed experience. Positives include the cozy, spacious and wheelchair-accessible rooms with many appreciating the comfortable beds and clean accommodations. However, there were also notable complaints about issues such as dirty rooms, visible wear and tear, outdated furniture and unpleasant odors. Noise from neighboring rooms and specific cleanliness concerns also detracted from the stay for some guests.
Cleanliness across the property emerged as a recurrent issue with reports of dirty carpets, unpleasant odors and poorly maintained amenities like the pool and hot tub. The presence of homeless individuals within the hotel added to the guests' concerns regarding safety and hygiene with many feeling that maintenance and housekeeping were insufficient.
In contrast to the mixed feedback on other aspects, the hotel staff received consistent praise for their friendliness, kindness and accommodating service. Despite occasional delays in assistance, the overall impression of the staff was positive with particular commendation for their helpfulness and professionalism.
The beds received generally positive remarks for comfort, firmness and the quality of pillows and linens, contributing to a good night's sleep for many guests. However, cleanliness issues and occasional reports of small or overly firm beds did detract from some guests' experiences.
In sum, while the Ramada by Wyndham Kent Seattle Area has strengths in location and staff service, significant improvements are needed in breakfast offerings, cleanliness, room maintenance and overall hotel facilities to fully meet guest expectations. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Double Room with Two Double Beds - Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
King Room with Jacuzzi - Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
Double Room with Bathtub with Grab Bars - Mobility Accessible/Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
Double Room with Roll-In Shower - Mobility Accessible/Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
One-Bedroom King Suite with Sofa Bed - Non-SmokingThis suite features a seating area, flat screen TV, and free Wi-Fi. A microwave and a fridge are included.
King Room - Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
Double Room - Non-SmokingThis room features a flat screen TV and free Wi-Fi. A microwave and a fridge are included.
One-Bedroom Suite with Two Double Beds - Non-SmokingThis suite features a seating area, flat screen TV, and free Wi-Fi. A microwave and a fridge are included.
Guest Reviews
4.8
Rated
Location
The Ramada by Wyndham Kent Seattle Area enjoys a generally favorable location, recognized for its easy access to major freeways and proximity to the airport, making it convenient for travel and activities. Guests frequently mention the central setting, which provides straightforward access to various amenities, including job sites and Kent Station. Many find the location convenient for their specific purposes with some describing it as perfect for their needs.
However, there are mixed feelings about the immediate surroundings. While the location is beneficial for its functional proximity to important destinations, some guests express concerns regarding safety and the upkeep of the area. Criticisms point to a perceived sketchiness and indications of a high crime rate. Despite this, the overall sentiment underscores the practicality of the location, particularly for those needing efficient access to transportation and specific local interests.
Breakfast
Ramada by Wyndham Kent Seattle Area appears to fall significantly short of guest expectations when it comes to breakfast offerings. Many reviews highlight that the advertised breakfast is misleading, often described as a simple grab-and-go option rather than a substantial morning meal. Guests consistently mention receiving a bag containing a granola bar, juice and a small fruit cup, which they found unsatisfactory and not representative of what was promoted online.
The absence of a hot breakfast was a common point of disappointment with several reviews noting a lack of any substantial breakfast or explaining that they were given no breakfast at all, despite it being included in their booking. Some guests were frustrated to find that what was advertised as breakfast turned out to be minimal and unappealing items, such as a cereal bar, horrid bottled orange juice and a pot of fruit.
Overall, the feedback indicates a significant gap between guest expectations, based on the hotel's promotional materials and the reality of the breakfast provided. Many guests felt this was a severe letdown and suggested that breakfast options should be clearly communicated prior to booking to avoid any misconceptions.
Rooms
The rooms at Ramada by Wyndham Kent Seattle Area have received mixed feedback from guests. On the positive side, many reviewers praised the cozy and spacious rooms, noting that some even feature a nice jacuzzi. The beds were often described as comfortable and the room sizes as accommodating for walkers and wheelchairs.
Cleanliness was another frequently mentioned positive with several guests finding their rooms to be clean and neat. However, this was not a universal experience as other guests reported issues with dirty rooms, visible wear and tear and outdated furniture. Some noted specific cleanliness concerns such as dirty walls, squishy carpets, hair in various places and even bugs in the sheets.
The hotel's exterior and facilities also drew criticism, described as dated and rundown with a need for repair and painting. Noise was an issue for some guests, who experienced disturbances from neighboring rooms. There were also multiple reports of unpleasant smells, including mold and cigarette odor.
Overall, while there are commendable aspects such as room size and bed comfort, the recurring issues with cleanliness, noise and outdated facilities indicate that the hotel may benefit from significant improvements and renovations.
Beds
The beds at the 'Ramada by Wyndham Kent Seattle Area' have received mixed feedback from guests. Many reviews highlight the comfort and firmness of the beds, describing them as comfortable, firm and relatively comfy. Guests mentioned that they had a good night's sleep thanks to the bed's quality and the comfort of the pillows and linens. Positive phrases like perfect and comfy were frequently mentioned in relation to the beds.
However, there were notable concerns regarding bed cleanliness with some guests reporting soiled or stained bedding and sheets. A few reviews also mentioned that the beds were small or too hard. These issues were significant enough for some guests to decide to leave early.
In summary, while many guests found the beds at the Ramada comfortable and conducive to a good night's sleep, there were consistent issues with cleanliness and bed size that detracted from the overall experience for some.
Cleanliness
At the Ramada by Wyndham Kent Seattle Area, the guest reviews paint a concerning picture regarding the hotel's cleanliness and maintenance. The property appears to be in dire need of attention with multiple mentions of dirty rooms, hallways and common areas. The carpets, notably in the corridors and stairs, are frequently described as old, smelly and in desperate need of cleaning. Additionally, several reviews highlight the presence of unpleasant odors, including cigarette smoke, urine and marijuana.
Guests frequently point out specific hygiene issues such as blood stains on sheets and walls and even vomit in outdoor areas. The hotel’s amenities are also poorly maintained with the pool and hot tub often noted as unusable and unclean, described in some cases as green and gross.
There seems to be a persistent issue with the presence of homeless individuals inside the hotel, particularly in stairwells and hallways, which further detracts from the overall sense of safety and cleanliness. Several reviews also mention that essential maintenance and housekeeping requests are often ignored, leaving guests feeling neglected.
Overall, the reviews suggest that significant improvements in cleanliness, maintenance and management attention are needed to meet guest expectations.
Staff
The staff at Ramada by Wyndham Kent Seattle Area have received numerous positive remarks from guests. The staff is characterized as friendly, kind and accommodating, frequently going out of their way to meet guests' needs. Several individuals were highlighted for their exceptional service, including a gentleman who handled morning check-outs and specific staff members like Matthew, Danielle (Ms. Red) and Skye. Despite some instances of staff being preoccupied or taking longer than expected to assist due to phone conversations, the overall impression is one of excellent customer service. The team appears to handle challenges well, such as dealing with changes in ownership and remains professional and courteous. Reception staff, in particular, are often commended for their friendliness and helpfulness, contributing positively to the guest experience.
No, Ramada by Wyndham Kent Seattle Area doesn't have any pool.
No, a spa isn't available at Ramada by Wyndham Kent Seattle Area.
No, Ramada by Wyndham Kent Seattle Area doesn't allow dogs.
No, parking facilities aren't available at Ramada by Wyndham Kent Seattle Area.
No, Ramada by Wyndham Kent Seattle Area doesn't have a gym.