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Diaara Hotel Appartments

Khamis Mushayt , 6257 King Faisal Road, Damak, Khamis Mushait 3901 - 62461 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDiaara Hotel Apartments is highly regarded for several key aspects that contribute to a positive guest experience. Located centrally, the apartments offer convenient access for exploring the surrounding areas and maintain a peaceful ambiance despite their downtown setting. Guests consistently praise the spacious, clean and comfortable rooms, augmented by fresh, well-kept furniture and wide corridors. The general cleanliness of the apartments and common areas is frequently lauded, complemented by the excellent service and cooperation of the staff. The reception staff, in particular, are highlighted for their professionalism, friendliness and exceptional customer service with special mentions for individuals like Walid and Abdulaziz Asiri.

Comfortable beds and soft pillows are a strong point, ensuring guests a restful night's sleep. Furthermore, the modern design and maintained cleanliness contribute significantly to the overall pleasant environment at Diaara Hotel Apartments.

However, there are areas where the establishment could improve. The breakfast offering falls notably short of expectations with many guests criticizing the lack of variety and poor quality. Additionally, the absence of an on-site restaurant detracts from the overall experience. Guests also mention issues such as small bathrooms, occasional maintenance problems like damaged furniture and broken appliances and poor soundproofing in some rooms.

Moreover, the Wi-Fi quality is another downside with multiple reviews pointing out weak and unstable connections throughout the property. Limited elevator availability and insufficient parking spaces are minor inconveniences reported by some guests.

Despite these drawbacks, the combination of an excellent location, cleanliness, comfort and remarkable staff makes Diaara Hotel Apartments a favorable choice for travelers looking for a clean and comfortable stay in a central location.
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Family Friendly Hotel

While specific family amenities aren't explicitly mentioned, apartment hotels often provide more space and kitchen facilities, which can be beneficial for families.

Hotel with Parking

As a hotel apartment, it likely provides parking for guests. This is a common amenity for such establishments, adding convenience for residents.

Accessible Hotel

Diaara Hotel Appartments has accessible rooms available and is wheelchair accessible. It provides accessible parking and includes toilets with grab rails. The property offers facilities for disabled guests.

Hotel for Honeymoon

Romantic Hotel

4-Star Hotel

Room Types

Deluxe Double Room This double room features a hot tub. Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as city views. The unit has 1 bed.

Two-Bedroom Suite This suite's special feature is the hot tub. Featuring a private entrance, this air-conditioned suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The spacious suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 4 beds.

One-Bedroom Suite This suite's standout feature is the hot tub. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The suite's kitchenette, which features a refrigerator and a microwave, is available for cooking and storing food. The suite offers soundproof walls, a tea and coffee maker, executive lounge access, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.

About Diaara Hotel Appartments

License: 10008352

Guest Reviews

Location

Guests frequently highlight Diaara Hotel Apartments for its excellent location. Positioned centrally, it offers convenience for exploring the surrounding areas. The apartments are described as spacious, clean and comfortable, adding to the overall positive experience. Visitors appreciate the peaceful ambiance despite its downtown setting, providing a serene retreat. The facilities and rooms receive commendations for their cleanliness and appearance. While the hotel excels in many areas, some guests noted minor drawbacks such as limited elevator availability and parking spaces. Overall, the combination of location, cleanliness and comfort makes it a favorable choice for travelers.

Breakfast

Guests at Diaara Hotel Apartments have expressed major concerns about the breakfast offered at the establishment. Many reviews highlight a lack of variety and poor quality in the breakfast selection. Common complaints mention a very modest offering that typically includes simple cheese, tahini, bread, a few olives and sometimes corn flakes, but even basics like milk for cereal are often missing. The breakfast is served in-room rather than in a buffet style, which some guests found misleading.

Additionally, the absence of a proper restaurant on-site means the breakfast experience falls short of expectations, especially given the accommodation costs. There are numerous calls for a more diverse breakfast menu, including more substantial items like eggs, shakshuka and beans. The service quality related to breakfast is also frequently critiqued as being inadequate.

Overall, while some guests find the breakfast just acceptable, the overwhelming sentiment points towards a significant need for improvement both in variety and quality to meet the standards relative to the accommodation pricing.

Rooms

Diaara Hotel Apartments offer a favorable accommodation choice with their large and friendly rooms that guests find spacious and clean. The apartments are noted for their well-kept corridors and new, clean furniture. Guests frequently highlight the comfort of the bed and pillows, adding to the overall positive experience.

However, the reviews also mention some areas needing improvement, such as damaged bathroom doors, paint chipping, cracks and occasionally broken furniture. While the rooms themselves tend to be spacious, bathrooms are often described as small and sometimes in poor condition with bad pipe fittings and unsafe floors. Some rooms suffer from water leaks and poor soundproofing, which can impact the stay quality.

Despite these drawbacks, the general cleanliness, newness and comfort of the rooms make Diaara Hotel Apartments a commendable place to stay with the size of the rooms being a particularly strong point.

Beds

Diaara Hotel Apartments receive consistent praise for their comfortable beds and soft pillows, providing guests with a restful night's sleep. Visitors frequently highlight the comfort of both the beds and pillows, creating an inviting and cozy sleeping environment. Despite these positive points, some guests note issues such as small room sizes and the lack of certain amenities like shelves in the bathroom and towels. There are occasional mentions of older mattresses and bed springs being less than ideal. However, the general consensus is that the beds and pillows at Diaara Hotel Apartments offer a comfortable experience, potentially outweighing the minor drawbacks reported by some guests.

Cleanliness

Diaara Hotel Apartments receives numerous commendations for its outstanding cleanliness, making it a top choice for travelers who value a spotless environment. Guests consistently praise the immaculate rooms with specific mentions of clean and wide rooms, pristine bathrooms and new organized furniture. The corridors and reception areas are noted for their pleasant aroma and cleanliness.

The staff at Diaara are highlighted for their excellent service and cooperation, contributing to the overall cleanliness and maintenance of the property. Cleaning supplies are readily available, ensuring continuous upkeep. Despite these positives, a few reviews do note some areas needing improvement, such as noise disturbances and minor issues with appliances. Nonetheless, the general consensus remains overwhelmingly positive with many guests equating the level of cleanliness to the highest standard.

Staff

Diaara Hotel Apartments stands out for its remarkable reception staff, who have been consistently praised in numerous reviews. Guests frequently mention the exceptional professionalism and friendliness of the Saudi youth employees at the front desk with special thanks often directed towards individuals like Walid, known for his responsiveness and kindness and Abdulaziz Asiri, appreciated for his respectful and perpetually smiling demeanor.

The reception team consistently receives high marks for their demeanor and welcoming attitude. Visitors highlight the overall cleanliness and the excellent behavior of the staff, which has been a significant aspect of their positive experience.

In addition to the friendly reception, the hotel is commended for its valuable service and good customer service with employees who are described as polite, professional and helpful. Reviewers also note the modern design of the new property, the excellent hospitality and the clean apartments, making for a comfortable stay.

Furthermore, the hotel emphasizes cleanliness with ample cleaning supplies provided, ensuring a pleasant and neat environment for guests. Overall, Diaara Hotel Apartments is characterized by its stellar staff, modern facilities and high standards of cleanliness and comfort.

Wi-Fi

Guests of Diaara Hotel Apartments have consistently reported issues with the Wi-Fi quality. The signal strength is notably poor throughout the property with particular challenges inside suites and bedrooms. The Internet is described as slow with delays in logging in and an unstable connection, even during breakfast hours. Various reviews mention that the Wi-Fi does not reach interior rooms effectively. Overall, the hotel's Wi-Fi service is considered unreliable and weak by multiple guests.

No, Diaara Hotel Appartments doesn't have any pool.

No, a spa isn't available at Diaara Hotel Appartments.

No, Diaara Hotel Appartments doesn't allow dogs.

Yes, parking facilities are available at Diaara Hotel Appartments.

No, Diaara Hotel Appartments doesn't have a gym.

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