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Summary of reviewsVictoria Hotel offers a serene and peaceful stay in Kharkiv with its location in a quiet residential area that maintains close access to city attractions. Guests enjoy the easy reach to notable spots like Independence Square and Shevchenko Park within a short walk and its proximity to a metro station enhances connectivity, making it convenient for those looking to explore the city.
Guests highly commend the breakfast at Victoria Hotel, highlighting its delicious, varied and plentiful offerings served in a restaurant-style setting. The breakfast is hearty and provides great value for money with options that cater to international travelers. The service is timely and the food is consistently well-prepared, despite minor criticisms about limited menu choices and occasional cold dishes.
The rooms at Victoria Hotel are praised for their cleanliness, spaciousness and comfort. Guests found them to be cozy and well-equipped, often mentioning the large bathrooms in the suites. Although there were a few isolated incidents of maintenance issues, the overall sentiment towards room quality and service remains positive.
Cleanliness across the hotel is consistently noted with many guests appreciating the tidy and cozy environment. While there are occasional mentions of minor cleanliness issues, these do not overshadow the overall impression of a clean and welcoming hotel.
The staff at Victoria Hotel are consistently highlighted as one of its best attributes. Described as friendly, attentive and accommodating, they contribute greatly to guests feeling well-cared for throughout their stay. The receptionist, in particular, receives frequent praise for their exceptional helpfulness.
Lastly, the beds receive mixed feedback. While some guests find them comfortable and clean, others point out issues such as two single beds being pushed together instead of a double bed, noisy mattresses and inadequate bedding. There's a general consensus for improvement in mattress condition and bedding quality.
In conclusion, Victoria Hotel is favorably reviewed for its quiet yet accessible location, excellent breakfast, clean and pleasant rooms and exceptionally friendly staff. However, some aspects related to the beds could benefit from attention to ensure a more consistently comfortable stay for all guests. Show more
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Categories
Hotel for Honeymoon
Featuring an extensive spa area, this hotel offers relaxation and rejuvenation for couples. The comfortable rooms and convenient amenities provide a pleasant stay for honeymooners.
Dog Friendly Hotel
This hotel is tagged as pet-friendly. It provides a comfortable environment for guests traveling with pets.
Hotel with Parking
Victoria Hotel is listed as a popular choice with parking, including free parking. This makes it an attractive option for budget-conscious travelers needing parking.
Cheap Hotel
Victoria Hotel offers affordable accommodation. It provides standard hotel amenities.
3-Star Hotel
This 3-star hotel features an extensive spa area and is located in Kharkov's business center. The hotel offers a conference hall and free Wi-Fi. Each air-conditioned room is equipped with a flat-screen satellite TV and minibar.
Hotel with Rooms With Jacuzzi / Hot-tub
Room Types
Superior Double RoomAir-conditioned room with a flat-screen TV.
This room offers additional space.
SuiteAir-conditioned room with a flat-screen TV.
Large suite featuring a separate seating area with leather chairs and bathroom with bathtub and amenities.
Three-Bedroom ApartmentAir-conditioned room with a flat-screen TV.
Includes a hot tub, sofa bed, and an extra toilet.
Standard Double or Twin RoomModern air-conditioned room with a flat-screen TV.
Guest Reviews
8.7
Very Good
Location
Victoria Hotel is situated in a quiet residential area of Kharkiv, offering a serene environment while still being within reach of city attractions. Guests appreciate its proximity to the center, noting it is close and conveniently located. Despite some remarks about being remote from the core and on the outskirts, others highlight it is within walking distance to notable spots like Independence Square and Shevchenko Park, approximately a 20-minute walk away. Freedom Square is also reachable within 25 minutes by foot. The hotel is also near a metro station, enhancing its connectivity. Overall, the quiet location combined with close access to central areas makes Victoria Hotel's position largely favorable for visitors seeking a peaceful yet accessible stay.
Breakfast
Victoria Hotel is widely lauded for its breakfast offerings, featuring deliciously prepared meals served in a restaurant-style fashion. Guests have praised the breakfasts as hearty, varied and plentiful, often describing them as tasty and delicious. The portions are large and filling, ensuring a satisfying start to the day. The breakfast is regarded as suitable for travelers from various countries with continental options included in the price, providing great value for money. Guests appreciate the timely service and the opportunity to choose in advance from a rich menu with the dishes being masterfully prepared. Despite some critiques about limited menu options and occasional cold dishes, the overall impression is positive, highlighted by the excellent price-to-quality ratio and splendid coffee.
Rooms
Victoria Hotel offers guests a clean and comfortable experience with rooms that are consistently praised for their cleanliness and spaciousness. Guests describe the rooms as cozy, pleasant and well-equipped with everything a traveler might need. The suites are noted for having particularly large bathrooms. While the majority of reviews highlight the positive aspects, there is a mention of a broken shower, indicating occasional maintenance issues. Overall, the hotel receives high marks for room quality and service.
Beds
The beds at Victoria Hotel receive a mixed reception from guests. Positive feedback highlights that the beds are generally comfortable and clean with several reviewers mentioning the overall comfort and cleanliness. Mattresses tend to be moderately soft, catering to preferences for a standard sleep experience.
However, some guests have noted issues with the beds that could affect a restful night's sleep. A recurring observation is that what is advertised as a double bed can often be two single beds pushed together. Additionally, there are remarks about the beds being noisy and the mattresses sagging or being worn out in places, which detracts from the comfort level. The spacing between individual beds is also mentioned as being quite small. Moreover, pillows and bedding sometimes fall short of guest expectations with specific complaints about insufficient sheets and uncomfortable pillows.
In summary, while some guests find the beds at Victoria Hotel to be quite comfortable and clean, others have pointed out significant areas for improvement, especially regarding the configuration and condition of the mattresses and bedding accessories.
Cleanliness
The guest reviews for Victoria Hotel provide a generally positive view regarding cleanliness. Many guests noted that their rooms and the spa were very clean with comments emphasizing cleanliness in the room, bathroom and common areas such as corridors. The hotel is described as clean, warm, cozy and tidy. Guests appreciated that everything was clean and tidy and highlighted the comfort of the bed.
However, there were a few concerns mentioned. Some guests reported instances of questionable cleanliness, such as cobwebs on the ceiling and a napkin in the trash can, along with used disposable soap in the shower. Despite these minor issues, the overall consensus still leans towards a clean and comfortable environment at Victoria Hotel.
Staff
The staff at Victoria Hotel consistently receive high praise from guests for their friendliness and attentiveness. They are described as polite, accommodating and always attentive to the needs of their guests, going above and beyond in their interactions. Many guests highlight the exceptional helpfulness and charm of the team, noting that the service provided is always of high quality and meets all expectations. The receptionist, in particular, is frequently mentioned for being fantastic and extremely helpful. Overall, the staff contribute significantly to the positive experience, making guests feel welcome and well-cared for throughout their stay.
No, Victoria Hotel doesn't have any pool.
No, a spa isn't available at Victoria Hotel.
Yes, Victoria Hotel welcomes dogs.
Yes, parking facilities are available at Victoria Hotel.