The Fenwick Hotel

Kilmarnock 55.65239200, -4.44983000 , Junction 8 M77, Fenwick Village, By Kilmarnock, Ayrshire (Show on Map)
7.8
Good


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Summary of reviewsThe Fenwick Hotel garners widespread acclaim for various aspects of its services, contributing to a pleasant and comfortable stay for a wide range of guests. Its strategic location, nestled in a quaint village and easily accessible from major roads like the A77 and M77, makes it an appealing stopover for travelers, especially those heading to events or Prestwick Airport. Despite some concerns about noise from nearby busy roads and distance from local shops, the location remains a significant draw due to the ease of access and the scenic charm of the surrounding village.

Breakfast at The Fenwick Hotel is a standout feature, frequently praised for its quality, variety and taste. Guests laud the plentiful and delicious options, from continental to fried dishes, along with the friendly and efficient service from the staff. Even though some guests mention limited options for non-meat eaters and preference for piping hot food, the overall feedback is overwhelmingly positive, making breakfast a highlight of the stay.

The hotel's dining experience, particularly dinner, also receives high marks. Guests consistently describe the meals as superb and excellent with notable mentions of specific dishes like the chicken Balmoral and beef. The combination of delicious food, great value for money and the courteous and helpful staff contributes to the hotel's reputation for outstanding dining.

The accommodations at The Fenwick Hotel present a mixed bag. Many guests appreciate the spacious, comfortable and clean rooms, often highlighting the large, comfortable beds. Recently updated rooms add to the modern and cozy ambiance. However, some reviews point out inconsistencies, such as dated decor, noise issues from traffic and occasional problems like frayed carpets and small repairs needed in the bathrooms. Despite these concerns, the overall comfort and cleanliness of the rooms are well-regarded.

Cleanliness is a strong point at The Fenwick Hotel with most guests praising the spotless rooms, comfortable beds and well-maintained facilities. While occasional issues like scuff marks or outdated decor arise, the diligent housekeeping and friendly staff generally ensure a tidy and welcoming environment throughout the hotel.

The staff at The Fenwick Hotel receive consistent commendations for their exceptional friendliness and helpfulness. Guests frequently highlight the courteous and accommodating nature of the team, contributing to a warm and hospitable atmosphere. From the receptionists to the servers, the staff's dedication to ensuring a pleasant stay stands out.

Ample and free parking facilities add to the convenience with guests appreciating the large, safe and accessible parking area. This ease of access to parking spaces further enhances the overall hassle-free experience.

Families find The Fenwick Hotel to be a welcoming and friendly destination with staff going out of their way to accommodate the needs of large family groups. The excellent dining options and accessible rooms make it an inclusive choice for all guests, although minor issues like a broken cot were noted but promptly addressed by the attentive staff.

Overall, The Fenwick Hotel offers a charming and convenient option for travelers, highlighted by its excellent location, top-notch dining experiences, comfortable accommodations and exceptionally friendly staff. Despite some minor critiques, the hotel consistently provides a welcoming and pleasant stay for its guests.
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3-Star Hotel
The Fenwick Hotel is a comfortable and inviting hotel with a modern feel throughout. It features a scenic terrace and garden, a restaurant and a bar.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Double Room These contemporary rooms have an en suite bathroom, direct-dial telephone, plasma TV, and complimentary wireless broadband.

Twin Room These contemporary rooms have an en suite bathroom, direct-dial telephone, plasma TV, and complimentary wireless broadband.

Small Double Room These contemporary rooms have an en suite bathroom, direct-dial telephone, plasma TV, and complimentary wireless broadband.

Family Room This family room offers heating and a TV. The unit offers 2 beds.

Guest Reviews
7.8
Good
Location
The Fenwick Hotel is highly praised for its strategic and convenient location, making it an ideal choice for travelers. Easily accessible and just off the motorway, it provides a hassle-free option for those on long journeys or attending events, particularly weddings. The hotel is situated in a small and picturesque village, adding to its charm. Its proximity to major roads such as the A77 and M77 also makes it a great stopover for those heading to places like Prestwick Airport.

While the hotel is centrally located in Ayrshire and perfect for exploring the region, some guests noted the noise from the nearby busy roads could be bothersome. Nevertheless, the ease of access and the friendly, helpful staff contribute positively to the overall experience. Despite being ideally positioned for motorway connections, it may be a bit removed from shops and other amenities. Overall, its location is seen as both a strength and a challenge, depending on one's preferences and sensitivities to road noise.

Breakfast
The breakfast experience at The Fenwick Hotel receives predominantly positive acclaim from guests, highlighting its quality and variety. Many reviews mentioned the excellent and delicious breakfast offerings, describing the food as very tasty, plentiful and featuring both continental and fried options. Guests appreciated the wide range of items available and noted that the breakfast was a significant highlight of their stay.

Although there were a few mentions of tepid temperatures and limited options for non-meat eaters, the general sentiment was overwhelmingly favorable. The buffet-style service was praised for its ample selection, though some guests expressed a preference for food served piping hot. A variety of breakfast choices, including fresh fruit and gluten-free options upon request, was noted as a strong point.

In addition to the food, the friendly and efficient staff contributed positively to the breakfast experience with many guests praising their friendliness and efficiency. Whether breakfast was cooked to order or served from the buffet, the majority of guests found it to be a superb start to their day. Overall, breakfast at The Fenwick Hotel is well-regarded for its quality, variety and excellent service, making it a delightful aspect of the stay for most visitors.

Dinner
The Fenwick Hotel receives high praise for its dining experiences, particularly for its dinner offerings. Guests frequently describe the dinner as superb, excellent and amazing, noting the great choice of meals and the delicious flavors. Many reviewers highlight the food's quality, describing it as beautiful, tasty and a great value for money.

The hotel's restaurant is recognized for its friendly staff and their helpfulness, which complements the lovely and appetizing meals. Numerous guests were impressed by specific dishes like the chicken Balmoral and beef and would recommend them. Breakfast, too, is well-regarded with some praising the option for a freshly cooked breakfast.

While the majority of feedback is positive, a few guests noted issues such as overcooked food, some specific dishes not meeting expectations and one report of illness. However, these instances appear to be exceptions rather than the rule.

Overall, the consistent commendation of the dinner and other meals, coupled with the friendly atmosphere and value for money, makes dining at The Fenwick Hotel a noteworthy experience.

Rooms
The Fenwick Hotel offers a varied experience when it comes to its accommodations. Many guests highlight the spaciousness and comfort of the rooms with descriptions of large, comfortable beds and well-equipped spaces common. Cleanliness is frequently noted with several reviewers praising the rooms as spotless and very clean. Some rooms appear to have been recently updated, contributing to their modern appearance and comfort.

However, the reviews suggest some inconsistencies. Several guests mention that certain rooms are dated and in need of refurbishment with issues like frayed carpets and small repairs required in bathrooms. Noise is also a recurring theme, especially for rooms facing the motorway or busy roads, which can detract from the overall comfort.

While some guests find the rooms too hot, often exacerbated by the lack of air conditioning, these issues don't seem to overshadow the general impression of comfort and space. Ground floor rooms are noted for easy access and for those without noise sensitivity, they can be a good option.

The hotel staff are frequently described as friendly and accommodating, which enhances the experience despite the varied room conditions. Overall, the Fenwick Hotel provides a mix of well-maintained, comfortable rooms and some that could benefit from attention, making it a somewhat hit-or-miss option for travelers.

Beds
Visitors to The Fenwick Hotel frequently comment on the comfort and size of the beds with many highlighting their enjoyable sleep experiences. Descriptions often include terms such as "very comfortable", "super good" and "massive". However, there are a few mentions of issues like hard mattresses or the need for mattress toppers when two singles are pushed together. Rooms are generally noted to be clean, although some could benefit from upgrades, such as replacing worn mattresses. Overall, the beds receive high marks for comfort with some minor critiques on bedding arrangements.

Cleanliness
The Fenwick Hotel generally receives praise for its cleanliness and friendly staff. Many guests highlight the hotel as clean, tidy and modern with spotless rooms, comfortable beds and well-kept facilities. The staff are frequently described as lovely, friendly and helpful, contributing positively to the overall experience. Fresh-smelling rooms, clean dining areas and modern amenities add to the positive impressions.

However, some guests noted specific areas for improvement. There were occasional remarks about bathrooms not being up to standard, room cleanliness issues and outdated decor. In particular, some reviews mentioned scuff marks, cracks and dust on the walls, as well as housekeeping problems such as mould in the bathroom and unclean bed sheets.

Despite these sporadic criticisms, the overall sentiment remains positive with cleanliness frequently emphasized as a strong point for most guests. The friendly staff and fresh, tidy rooms make The Fenwick Hotel a commendable choice for visitors looking for a comfortable and welcoming stay.

Staff
At The Fenwick Hotel, guests consistently commend the staff for their exceptional friendliness and helpfulness. Many reviews highlight the courteous and accommodating nature of the hotel team with particular praise for the welcoming and polite service provided. Visitors often note that the staff go out of their way to ensure a pleasant stay with many mentioning the professional and efficient check-in process. The overall impression is of a warm and hospitable environment, where every staff member, from the receptionists to the servers, contributes to a welcoming atmosphere. Despite a few isolated critiques, the general consensus is that the staff help make the experience at The Fenwick Hotel truly enjoyable.

Parking
The Fenwick Hotel offers ample and free parking facilities, making it convenient for guests. The parking area is large, safe and easy to use, accommodating both general and disabled parking needs. The positive feedback highlights the availability and ease of accessing parking spaces, contributing to a hassle-free experience.

Family
The Fenwick Hotel offers a welcoming and friendly atmosphere, ideal for families looking to enjoy a comfortable stay. The staff are consistently noted for being approachable, kind and eager to ensure that guests, including large family groups, feel accommodated. Families can relish enjoyable meals in the restaurant, which is praised for its good dinner menu and excellent breakfast service. The hotel also features accessible rooms, making it inclusive for all guests. Though a minor concern was raised about the provisioning of a broken cot, overall, the staff's dedication to solving problems stands out, ensuring a positive experience for visitors.


No, The Fenwick Hotel doesn't have any pool.

No, a spa isn't available at The Fenwick Hotel.

No, The Fenwick Hotel doesn't allow dogs.

Yes, parking facilities are available at The Fenwick Hotel.

No, The Fenwick Hotel doesn't have a gym.

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