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Summary of reviewsThe Kimberley Anne Hotel excels in providing a top-tier experience to guests, boasting a prime location that combines accessibility with tranquility. It is conveniently situated near major roads and a mall, allowing easy navigation and access to dining options, yet it maintains a peaceful atmosphere that serves as a quiet retreat amidst the city's hustle. The in-house restaurant is a highlight, impressing guests with fantastic cuisine and a well-designed facility. Visitors frequently commend the warm welcome and impeccable service that distinguish the hotel from other local accommodations.
Breakfast at the Kimberley Anne Hotel receives high praise for being both delightful and unique. Guests find it an excellent way to start the day, with the majority considering it one of the best hotel breakfasts they have experienced. The breakfast menu offers great value for money, with items like the banting burger breakfast standing out. Dinner is equally celebrated, thanks to the chef's expertise in crafting exquisite and consistently delicious meals. Though occasional order errors are mentioned, the overall dining experience remains superb, solidifying the restaurant’s reputation for excellent food and service.
The hotel's rooms are newly renovated, spacious, and modern, providing luxurious comfort and striking a perfect balance between classic and contemporary styles. Guests appreciate the thoughtful amenities and meticulous cleanliness, which create a cozy and welcoming environment. The decor and comfort provided in the rooms enhance the hotel's appeal, contributing to the overall memorable experience. The dedication to cleanliness is noteworthy, with the entire property described as spotless and tidy, enhancing the serene ambiance.
A key factor in the hotel's success is its exceptional staff, who are consistently recognized for their professionalism and friendliness. Their welcoming and supportive demeanor significantly adds to the atmosphere, ensuring guests have a pleasant and enjoyable stay. The staff's commitment to hospitality and prompt assistance is frequently highlighted in reviews, enhancing the overall positive experience at Kimberley Anne Hotel.
Overall, Kimberley Anne Hotel stands out for its combination of accessibility, comfort, cleanliness, and stellar service, making it an ideal choice for travelers seeking a blend of tranquility and luxury. Show more
Read review summaries for all categories
Categories
Hotel with Parking
This hotel offers convenient on-site parking for guests. Its location in Kimberley makes it easily accessible.
Accessible Hotel
This hotel offers a spacious wheelchair-friendly room with wider entrances, roll-in showers, and lowered countertops. It also provides emergency flashing lights for hearing-impaired guests and a bed that vibrates to alert visually impaired guests.
Small Hotel
This newly built design hotel offers luxurious accommodation and top-class service in a friendly atmosphere. The Copper Onyx restaurant features unique local flavors, and the Meerkat Deck cocktail bar is ideal for unwinding. It is a boutique hotel with artfully crafted rooms.
4-Star Hotel
This small luxury hotel offers uniquely furnished suites with high-speed internet and smart TVs. Guests can enjoy meals at the on-site Copper Oryx Restaurant and relax at the Meerkat Deck cocktail bar. It is known for its luxurious rooms, excellent service, and secure parking.
Hotel where Extra Health & Safety Measures Have Been Taken
The Kimberley Anne Hotel likely has implemented comprehensive health and safety protocols, including enhanced cleaning procedures, social distancing measures, and readily available sanitization stations. They probably maintain well-ventilated spaces and have staff trained in hygiene practices.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit no lift
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 80% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: guest will be confined to room
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? conference tooms
The Kimberley Anne Hotel features an outdoor pool. It also offers room service, a restaurant, and a bar for guests. The hotel is well-regarded by previous guests, adding to its appeal.
Hotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
When is the pool open?All year
Around the pool, there are also available:
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Luxury Double RoomFitted with a queen size bed, the Luxury Room comes with a walk-in shower and air conditioning.
Superior Double RoomWith a queen-size extra length bed, this room is decorated in neutral tones accented by rich textiles and dark woods. It offers an open-plan marble bathroom with freestanding bath, separate glassed-in shower, oversized vanity and a separate toilet.
Deluxe King RoomThe spacious Executive Room comes with a queen-size extra length bed, open-plan bathroom and living area.
Grand Accessible RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as pool views. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
The Kimberley Anne Hotel boasts a prime location that offers both convenience and tranquility. Situated near major roads and within close proximity to a mall, guests find it easy to access dining options and navigate the area. Despite being centrally located, the hotel maintains a peaceful atmosphere, providing a quiet retreat amidst the city's bustle. Visitors are consistently impressed by the fantastic in-house restaurant and well-designed facilities. This small yet charming establishment stands out in Kimberley, offering a warm welcome and impeccable service that sets it apart from other local accommodations. Whether traveling for business or leisure, this hotel emerges as a perfect choice for those seeking a blend of accessibility and comfort.
Breakfast
Kimberley Anne Hotel garners a favorable reception for its breakfast offerings, with many guests expressing satisfaction over the experience. It stands out as a delightful start to the day, with descriptors like exceptional, excellent, and wonderful frequently mentioned. The menu format appears to be a notable highlight, adding a touch of uniqueness that complements the overall experience. Guests have specifically appreciated dishes such as the banting burger breakfast. While opinions vary, with some finding the breakfast merely good or somewhat ordinary, the majority find it to be one of the best hotel breakfasts they've enjoyed in a while. Moreover, guests often noted the breakfast's good value for money, contributing to the appeal of this well-regarded establishment.
Dinner
The dinner experience at the Kimberley Anne Hotel is consistently praised by its guests. Noteworthy is the expertise of the chef, who is commended for producing fantastic and exquisite cuisine that leaves a lasting impression. The on-site restaurant, especially in the evenings, garners high recommendations for its superb and well-prepared meals, which are often described as yummy and super tasty. While the overall dining experience is held in high regard, there are occasional mentions of order errors. However, these do not seem to overshadow the generally excellent food and service offered at this highly recommended gastronomic venue.
Rooms
The rooms at Kimberley Anne Hotel leave a lasting impression with their newly renovated design and luxurious comfort. Guests consistently praise the superb quality of the accommodations, noting them as not only beautifully furnished but also encompassing excellent decor. Spacious and modern, the rooms provide a tranquil environment with a tasteful mix of classic and contemporary styles. Thoughtful amenities like a coffee maker, coffee pods, milk, water, and biscuits enhance the overall experience. The commitment to cleanliness ensures a cosy, welcoming atmosphere that complements the attentive service one receives at the hotel. Moreover, the allure of the beautifully furnished rooms extends to a recommended dining experience at the hotel’s restaurant. Overall, the mix of rich decor and the right hint of luxury make it a standout choice for travelers seeking a blend of comfort and style.
Cleanliness
Kimberley Anne Hotel is frequently praised for its exemplary cleanliness, making it a standout choice for travelers. Consistently described as clean, modern, and tidy, the hotel creates a welcoming atmosphere. Guests appreciate the property's spotless condition, noting both the hotel itself and the rooms maintain high standards of cleanliness. The friendly staff contributes to the inviting environment, ensuring visitors feel comfortable during their stay. Many reviewers commend the hotel's quiet and serene ambiance, enhancing the overall experience. Accommodations are described as neat and cute, with very nice rooms that add to the allure of this pristine hotel.
Staff
The staff at Kimberley Anne Hotel consistently receives high praise for their professionalism and friendliness. Guests highlight the team's welcoming and helpful demeanor, describing them as fantastic, supportive, and competent. Many reviews mention the staff's exceptional hospitality and their willingness to go the extra mile to ensure a pleasant stay. The emphasis on knowledgeable service and prompt assistance further enhances the overall positive experience. Visitors also appreciate the combination of friendly staff with the hotel's cleanliness, contributing to an enjoyable atmosphere.
Yes, Kimberley Anne Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Kimberley Anne Hotel.
No, Kimberley Anne Hotel doesn't allow dogs.
Yes, parking facilities are available at Kimberley Anne Hotel.