Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Bosco, situated in the prime location of Surbiton, offers a delightful stay with easy access to both local and central London attractions. Its proximity to Surbiton Train Station, shops, cafes, and the Thames River makes it a preferred choice for travelers. The hotel manages to maintain a tranquil atmosphere amidst the lively area, providing an ideal setting for relaxation after a day of exploration. Guests appreciate the secure parking facilities nearby, and many find the ease of access to transportation and amenities highly convenient.
The breakfast offerings at Hotel Bosco feature a continental style that is generally praised for its quality and variety, particularly the coffee and the thoughtful service from the staff. Although some guests desire more variety and a traditional cooked option, the attentive service, especially from individuals like Sharon, contributes positively to guest experience.
The hotel's rooms are highlighted for their modern and stylish decor, spaciousness, and cleanliness. Guests praise the comfortable beds and well-equipped accommodations, describing them as luxurious yet not overly extravagant. Despite occasional mentions of smaller room sizes, the exceptional service from the staff ensures a satisfying stay.
Cleanliness is a recurring theme, with the hotel maintaining a high standard throughout its rooms and public areas. Guests frequently commend the brightness and tidiness of the surroundings, which contribute significantly to a pleasant atmosphere.
The staff at Hotel Bosco consistently receive high marks for their friendliness and helpfulness, enhancing the overall guest experience. Their professionalism and attentiveness, particularly in addressing guest inquiries and concerns, make the hotel a preferred choice for many.
Though the WiFi service receives mixed feedback, with some guests experiencing reliable connections and others reporting issues, the hotel's strategic location and comfortable accommodations generally offset these inconveniences.
Parking at Hotel Bosco is seen as a convenient feature, with guests appreciating the variety of options available even though the hotel's own parking fills up quickly. The nearby secure parking facilities, along with free parking on the main road, add to the overall convenience for travelers.
Hotel Bosco's commitment to guest comfort is evident in the quality of its beds, which are frequently described as very comfortable with options for different pillow types. Despite occasional mentions of beds being too hard or small, the overall bedding arrangements are well-received.
As a boutique hotel, Hotel Bosco shines with its elegant design and well-equipped facilities. The hotel combines comfort with sophistication, offering a charming retreat for travelers seeking stylish accommodations in a convenient location. Overall, Hotel Bosco is highly recommended for its modern comfort, excellent location, and dedicated staff, making it a promising destination for both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Hotel with Parking
Secure private parking is available nearby at an additional charge of £7 per day, located a three-minute walk away.
Boutique-style Hotel
Romantic Hotel
Hotel for Adults Only
4-Star Hotel
Room Types
Executive Double RoomThis air-conditioned room features recently upgraded high speed free WiFi, an en suite bathroom with free toiletries and a flat-screen TV.
Executive Double Room with BalconyThis contemporary room opens onto a private roof terrace. It has high-quality bedding, toiletries, goose-down pillows and quilts. There is free WiFi, a large flat-screen TV and a 24-hour check-in service.
You can enjoy free access to the Nuffield Fitness Centre.
Executive Double above BarThis air-conditioned room features free WiFi, an en suite bathroom with free toiletries and a flat-screen TV.
Please note that due to their location these rooms are affected by noise on Friday and Saturday nights until 01:00.
Guest Reviews
7.4
Good
Location
Hotel Bosco enjoys an enviable location in the heart of Surbiton, making it a prime choice for travelers looking for easy access to both local and central London attractions. Its central position, nestled on a main street, places it within walking distance to a variety of amenities, including shops, cafes, and the picturesque Thames River. Guests frequently praise its proximity to Surbiton Train Station, which is directly across the road, offering a convenient gateway to London with frequent fast trains to Waterloo. This strategic location not only makes suburban exploration easy but also facilitates quick journeys into the city.
The hotel is surrounded by a lively area, yet maintains a tranquil atmosphere, making it an ideal spot for relaxation after a day of sightseeing or business. Visitors note the ease of access to transportation hubs, local restaurants, and the scenic riverfront, highlighting the versatility of the hotel's location whether for leisure or professional purposes. The availability of secure parking nearby adds to its appeal, streamlining arrival and departure for those traveling by car.
Hotel Bosco's modern amenities and friendly, efficient staff round out the experience. The combination of comfort, convenience, and excellent service ensures that guests find the hotel perfectly suited to their needs. Whether one is looking for a leisurely escape or a well-positioned base to explore London and its surrounding areas, Hotel Bosco meets varied expectations with commendable ease.
Breakfast
Hotel Bosco's breakfast offerings have elicited a mix of responses from its guests, with many praising the continental breakfast's quality and variety. The continental style features a decent selection of options, including pastries, cereals, cold meats, toast, and cheeses. The coffee, in particular, has received numerous commendations for its quality. Guests have noted that the breakfast includes thoughtful touches like warming croissants upon request.
Though the breakfast is primarily continental, guests who favored this style enjoyed its execution, describing it as comprehensive and high in quality. However, some expressed a desire for more variety, with suggestions for additional pastry options beyond croissants or even the inclusion of a cooked breakfast.
Service is often noted as friendly and helpful, with some staff members, like Sharon, receiving specific mentions for their kindness. On the other hand, some frustrations arose over inconsistent service times and occasional availability issues, likely influenced by restaurant closures or renovation work. There were also comments about the limited operating hours, which were not always convenient for early risers planning to explore the area.
Overall, while the continental breakfast at Hotel Bosco is generally appreciated for its quality and variety, it may not fully meet the expectations of those anticipating a traditional English breakfast or a cooked option due to the hotel's emphasis on continental service.
Rooms
Hotel Bosco presents a compelling accommodation option with its modern and stylish decor. Guests often praise the rooms for their spaciousness, cleanliness, and comfort, with many noting that the rooms are impressively large compared to other hotels in the same price range. The contemporary design is a recurring theme, and the comfortable beds add to the overall relaxing ambiance. Rooms are described as well-equipped, offering all necessary amenities for a pleasant stay, including comfy beds and well-maintained bathrooms.
The location of Hotel Bosco is advantageous, being conveniently close to Surbiton Station, allowing easy access to central London and local attractions. This makes it an appealing choice for both those looking to explore the city and those visiting the surrounding area. Descriptions of the hotel highlight its spotlessly clean rooms and modern fittings, conveying a sense of luxury without being overly extravagant.
Despite the generally positive feedback, there are occasional mentions of smaller room sizes and basic amenities for the price threshold; however, these do not overshadow the overall satisfaction expressed by guests. The exceptional staff service and efficient room cleaning resonate positively with guests, making Hotel Bosco a recommended choice for those prioritizing modern comfort and convenience.
Beds
Hotel Bosco is generally well-regarded for its comfortable accommodation, specifically the quality of its beds, which guests frequently describe as very comfy. Many visitors appreciated the option of choosing between firm and soft pillows, ensuring a tailored sleeping experience. The duvets provided are noted to be thick enough to keep even the coldest sleepers warm, adding to the sense of comfort. Some reviews highlight the high quality of both beds and pillows, emphasizing a satisfying stay. Guests have also commended the hotel's refurbished rooms, mentioning the comfort enhanced by appropriate air conditioning. A few reviews, however, pointed out that certain beds were perceived as too hard, small, or noisy, which impacted the sleeping experience for some guests. Despite these occasional critiques, the overall consensus from the reviews is that Hotel Bosco prioritizes guest comfort with its well-appointed bedding arrangements.
Cleanliness
Hotel Bosco impresses visitors with its high standard of cleanliness and well-managed environment. Many guests have highlighted the pristine condition of the rooms, describing them as modern, spacious, and equipped with comfortable beds. The decor and cleanliness of the hotel as a whole leave a positive impression, with bright and tidy surroundings that contribute to a pleasant atmosphere. Attentive and courteous staff members are frequently mentioned, often going the extra mile to ensure a positive experience for guests. The hotel also benefits from a great location close to train stations, adding to its convenience.
Though there are occasional mentions of areas needing improvement, such as cleaning oversight and facility maintenance, the overall feedback highlights a clean and modern setting. Guests repeatedly praise the cleanliness of specific areas, including the breakfast area, indicating a consistent approach to hygiene. Hotel Bosco is noted for providing a quiet, comfortable, and generally satisfying stay, with many guests reporting good nights' sleep and a welcoming environment. The combination of a friendly and helpful staff, paired with clean and well-furnished rooms, seems to ensure that stays are both pleasant and memorable.
Staff
Hotel Bosco's staff consistently receives high praise from guests for their exceptional service. Visitors frequently describe the team as friendly, helpful, and welcoming, creating an inviting atmosphere from check-in to check-out. Many remarked on the efficiency and attentiveness of the staff, highlighting the management's swift resolution of any issues, such as room keys or breakfast concerns. The breakfast team, in particular, is often singled out for their excellent service. Guests appreciate the staff's professionalism, politeness, and warmth, noting their ability to handle guest inquiries and requests with ease. The courtesy and cheerfulness of the team extend to various aspects of the hotel, including parking assistance and room service. Overall, the staff's dedication to a positive guest experience stands out as a defining feature of Hotel Bosco, making it a preferred choice for those visiting the area.
Wi-Fi
Hotel Bosco receives mixed reviews regarding its WiFi service, reflecting varied experiences among its guests. Many visitors appreciate a strong and consistent WiFi connection, particularly noting satisfactory Internet service that complements a delightful continental breakfast. Guests on the ground floor seem to benefit most from a stable internet connection, enjoying good wireless access during their stay.
However, some guests report issues with WiFi reliability in certain rooms, such as room 204, where the strength is not as robust. Problems with logging in, slow speeds, and intermittent access are also noted, causing inconvenience during business activities and online planning. Evening connectivity often requires guests to seek external locations to secure stable access. There are instances where the staff's responsiveness to WiFi issues is lacking, which diminishes the overall satisfaction for some guests.
While Hotel Bosco does offer commendable WiFi performance in parts of the establishment, there is a need for improvement to ensure consistently reliable service across all areas of the hotel for a hassle-free experience.
Parking
Hotel Bosco offers a variety of parking options that visitors generally find convenient, despite some minor hiccups. The hotel's own parking is available but fills up quickly, making it essential for guests to arrive before 2300hrs to secure a spot. For those who miss this window or prefer an alternative, multiple nearby options are available, such as secure parking facilities that are just a short walk away. These facilities typically charge £7 per day and are praised for their security features, including CCTV coverage.
Additionally, free parking on the main road is a welcome perk for some visitors, although it might require a bit of luck to find available spots, especially during peak times. Guests have also noted various close off-site parking possibilities, with options just a 5-minute walk from the hotel. While some reviews express minor inconveniences such as the distance for carrying luggage, many find the short walk manageable and the cost reasonable. Overall, the hotel’s parking solutions are considered reliable and a positive aspect of the stay, adding to the satisfaction of those who choose Hotel Bosco for its comfortable rooms and pleasant staff.
Boutique-Style
Hotel Bosco, nestled in the heart of Surbiton, captures the essence of a boutique hotel experience with its elegant and smart design. Guests frequently praise its modern style, highlighting the well-equipped facilities that contribute to a pleasant stay. Positioned in an excellent location, the hotel stands out as a nice little retreat, offering a lovely atmosphere that combines comfort with sophistication. Despite some feedback suggesting areas for modernization to enhance its boutique allure, the overall consensus emphasizes its cleanliness and charm as a great boutique-style hotel. With potential for further updates, Hotel Bosco presents itself as a promising destination for travelers seeking both fashionable and cozy accommodations.
No, Hotel Bosco doesn't have any pool.
No, a spa isn't available at Hotel Bosco.
No, Hotel Bosco doesn't allow dogs.
Yes, parking facilities are available at Hotel Bosco.