Kirkenes Hotell
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Summary of reviewsKirkenes Hotell offers a centrally located and reasonably priced accommodation option right in the heart of Kirkenes. Its prime location offers easy access to key city landmarks, shops, cafes, the harbor and convenient transportation routes, making it an ideal base for exploring the city. Guests appreciate the easy access to bus stops for routes to the Russian border, the Snowhotel and the airport, alongside free parking facilities.
The in-house dining experience is highlighted by the highly praised Chinese restaurant offering delicious and fresh cuisine at reasonable prices, along with a cozy atmosphere and good service. The rooms, though basic and modestly furnished, are generally clean and comfortable, offering amenities such as large TVs and functional fridges. While they are on the smaller side and occasionally in need of refurbishment, the adjustable heating and comfortable beds receive positive remarks.
Cleaning standards are somewhat inconsistent with some guests noting cleanliness issues in specific areas like bathrooms and common spaces. However, many guests still find their rooms to be adequately clean upon arrival with well-maintained towels and sheets.
The hotel's free Wi-Fi is consistently praised for its reliability and strong connection, adding value to the stay. Free parking availability also stands out as a significant convenience for travelers with ample space close to the hotel entrance. The bed comfort generally receives positive feedback for being clean and comfortable, despite some guests finding the mattresses too soft or worn out.
Staff interactions are a mix with many guests appreciating the warm and helpful nature of the staff and hosts. However, some challenges with staff availability and language barriers were noted. Despite these challenges, the majority of guests leave with a positive impression of the hospitality offered.
In conclusion, while Kirkenes Hotell offers a practical and budget-friendly stay with commendable amenities and a strategic location, it faces some areas for improvement, particularly in cleanliness and staff consistency. It remains a solid choice for budget-conscious travelers looking for a short stay in Kirkenes.
Categories
The in-house dining experience is highlighted by the highly praised Chinese restaurant offering delicious and fresh cuisine at reasonable prices, along with a cozy atmosphere and good service. The rooms, though basic and modestly furnished, are generally clean and comfortable, offering amenities such as large TVs and functional fridges. While they are on the smaller side and occasionally in need of refurbishment, the adjustable heating and comfortable beds receive positive remarks.
Cleaning standards are somewhat inconsistent with some guests noting cleanliness issues in specific areas like bathrooms and common spaces. However, many guests still find their rooms to be adequately clean upon arrival with well-maintained towels and sheets.
The hotel's free Wi-Fi is consistently praised for its reliability and strong connection, adding value to the stay. Free parking availability also stands out as a significant convenience for travelers with ample space close to the hotel entrance. The bed comfort generally receives positive feedback for being clean and comfortable, despite some guests finding the mattresses too soft or worn out.
Staff interactions are a mix with many guests appreciating the warm and helpful nature of the staff and hosts. However, some challenges with staff availability and language barriers were noted. Despite these challenges, the majority of guests leave with a positive impression of the hospitality offered.
In conclusion, while Kirkenes Hotell offers a practical and budget-friendly stay with commendable amenities and a strategic location, it faces some areas for improvement, particularly in cleanliness and staff consistency. It remains a solid choice for budget-conscious travelers looking for a short stay in Kirkenes.
Family Friendly Hotel
This hotel offers family rooms and is pet-friendly. It provides amenities such as books, DVDs, and music for children, along with child-safety socket covers, bicycle rental, and fishing activities.
Hotel with Parking
This hotel offers both valet parking and a car park free of charge, ensuring your vehicle is safe and secure. Free private parking is also available on site, providing excellent convenience for guests traveling by car.
Dog Friendly Hotel
Dogs Stay Free
Business Hotel
Accessible Hotel
Hotel where Dogs Stay Free
Guest Reviews
Kirkenes Hotell enjoys an enviable position right in the heart of Kirkenes, making it an ideal base for exploring the city. Centrally located, the hotel offers easy access to the city center with everything from shops and cafes to the harbor within walking distance. The strategic location also places guests near bus stops for convenient transport, including routes to the Russian border, the Snowhotel and the airport.
This prime spot is lauded for its proximity to key city landmarks such as the amphitheater and church and it's surrounded by a variety of dining and shopping options. Guests appreciate the convenience of being just a short walk from the main street, pedestrian mall and sea. Additionally, the hotel provides good, free parking facilities, making it even more convenient for visitors.
Overall, Kirkenes Hotell offers great value for money with its central and moderately priced accommodations, making it a popular choice for travelers seeking to experience the best of what Kirkenes has to offer.
Guests at Kirkenes Hotell have expressed mixed feelings about the breakfast experience. While some found the breakfast options adequate with comments like "good breakfast" and "the breakfast package had a decent content," many others were not as pleased. The hotel's breakfast service mainly consists of a packed lunch or items fetched from a refrigerator in a shared kitchen, which some guests considered sufficient but others felt was less than satisfactory.
A significant portion of reviews mentioned that breakfast was not included in the room price and, when available, had to be purchased separately. The cost of this breakfast service appeared to be a point of contention with some guests deeming it too expensive for what was offered. Several reviewers noted that the breakfast was simple and sometimes felt not worth the additional cost.
Additional criticisms included the sporadic availability of coffee, the lack of a buffet service and insufficient or unclear information about breakfast options. Some guests had to pick up their breakfast items the evening before, stored in plastic boxes or cups. The absence of breakfast altogether, broken coffee machines and no staff available to assist during mornings led to further dissatisfaction.
However, a few guests did appreciate the larger breakfast boxes provided, considering them reasonable in price and adequate to serve as a light lunch. Proximity to local cafes provided an alternative for those who preferred not to have the hotel's breakfast.
Overall, while some guests found the breakfast service acceptable, many felt it lacked in quality and value, suggesting a need for improvements in both service and offerings.
The Kirkenes Hotell offers a delightful dining experience, particularly noted for its high-quality Chinese cuisine. Guests consistently praise the attached Chinese restaurant for its delicious and fresh food, highlighting it as an excellent dining option within the hotel's premises. Many appreciate the ample portions and reasonable prices, emphasizing the good value for money. The convenience of having such a restaurant right next door is frequently mentioned with several reviews noting the cozy ambiance and good service. While some guests found the dinner merely satisfactory, the overall consensus is that the Asian meals, especially the Chinese dishes, are excellent, adding a positive culinary dimension to staying at the hotel.
Kirkenes Hotell offers a basic, affordable stay in a central location, making it ideal for a short visit or transit stop. The rooms, though small and modestly furnished, are noted to be comfortable and warm with adjustable heating. Guests appreciate amenities like a large TV and functional in-room fridge. Despite the compact size and minimalist interior, the rooms are generally clean with comfortable beds. However, some aspects, such as worn-out furnishings and occasional maintenance issues like broken shower holders and wobbling door latches, indicate the need for refurbishment.
Several reviewers mention a lack of thorough cleaning with reports of rooms not being fresh or tidy enough and bathrooms not cleaned properly. The small, sometimes cramped, nature of the rooms, along with insufficient ventilation and no additional cooling options, also draws attention. Nonetheless, the provision of basic necessities and the proximity to central Kirkenes, including nearby bus stops and private parking, add to the overall convenience, making Kirkenes Hotell an acceptable choice for budget-conscious travelers seeking a brief stay.
Kirkenes Hotell receives largely positive feedback when it comes to the comfort and quality of their beds. Guests frequently remark on the comfort level, describing the beds as comfortable, clean and surprisingly good. Phrases such as very good beds and super comfortable beds appear regularly. The bedding itself also garners praise for being comfortable and clean with many noting the clean linen and good bed sheets.
However, there are some areas for improvement. Some guests felt that the mattresses were too soft or worn out and a few noted the beds being narrower than standard. Additionally, there were occasional remarks about tired comforters, pillows and thin pillows, indicating that there might be inconsistencies in the bedding quality. Despite these minor criticisms, the general consensus leans towards a comfortable and restful experience at this hotel.
Kirkenes Hotell presents a mixed experience when it comes to cleanliness. While some guests have found their rooms to be very clean and have appreciated the well-kept sheets and towels, others have noted significant issues. The hotel's rooms, in some cases, are described as clean and tidy upon arrival, yet numerous reviews indicate that cleanliness in certain areas, particularly the hallways, staircases and communal spaces, could be vastly improved.
Guests have spotted dust around sockets, under beds and on skirting boards. There are recurring complaints about the state of the shower curtains and the cleanliness of the bathrooms with specific mentions of mold and dirty toilets. The overall condition of the hotel is characterized as worn and run-down with outdated paint and carpets that need replacement.
Furthermore, there have been reports of a bad smell in the bathroom, dirt behind refrigerators and unpleasant odors throughout the hotel. Communal facilities, including the kitchen, were also described as greasy and dirty with remnants of food and general uncleanliness.
Considering these points, while some rooms may meet guests' expectations for cleanliness, Kirkenes Hotell would benefit from addressing the inconsistencies in its cleaning standards and updating its facilities to ensure a more uniformly pleasant stay for all visitors.
The Kirkenes Hotell receives mixed reviews regarding its staff, but the predominant sentiment tilts towards a positive experience. Guests frequently highlight the warmth and friendliness of the staff, describing them as pleasant, accommodating and notably helpful. Many found the hosts and owners to be particularly kind and going out of their way to assist, creating a welcoming atmosphere upon arrival.
However, some guests encountered challenges with staff availability. Instances were mentioned where there was no staff present, particularly at the reception during certain hours, leading to some frustration. A few reviews also mentioned issues with language barriers, as some staff members spoke poor English or Norwegian. There were instances where the staff came off as unprofessional or uninterested and on rare occasions, specific needs like assistance with heavy baggage were not met satisfactorily.
Despite these concerns, the commitment to service is evident in numerous reviews praising the staff's friendliness and their accommodating nature. The overall service experience is often described as good with attentive and courteous interactions, particularly when the staff was present and engaged. The balance between these varying experiences suggests that while there are areas for improvement, many guests leave with positive impressions of the hospitality at Kirkenes Hotell.
Kirkenes Hotell offers reliable and complimentary Wi-Fi throughout the property. Guests consistently mentioned the good and stable Wi-Fi connection, which is available at no extra charge. The internet quality garners positive remarks, making it a great value for money. Additionally, the availability of Wi-Fi in the rooms enhances the overall convenience and comfort for guests.
When it comes to parking at Kirkenes Hotell, guests generally have positive feedback. The hotel offers both private and street parking, making it convenient for travelers to find a spot close to the entrance. One of the standout features is the availability of free parking, which multiple reviews highlight as a key advantage. The parking space is ample and conveniently located with some visitors noting that there are good parking spaces right outside the door.
Despite the overall positive comments, a few guests mentioned that there might be too few dedicated parking lots during peak times. However, the general consensus is that the parking situation is brilliant and easy, adding to the convenience of staying at Kirkenes Hotell. The hotel’s proximity to the city also means that parking nearby is a feasible option if the on-site spaces are occupied. Overall, guests appreciate the hassle-free and complimentary parking provided by the hotel.
Kirkenes Hotell is a practical choice for those seeking an affordable and convenient overnight stay. Despite its basic and somewhat worn-out facilities, it offers good value for money and meets expectations for budget-conscious travelers. The hotel is particularly noteworthy for its central location, making it a suitable option for visitors looking to explore Kirkenes on a short visit. Cleanliness is maintained and guests appreciate the availability of free coffee and tea. While it may not be luxurious, it serves as an ideal low-budget stay, providing the essentials needed for a comfortable night's rest. Suitable mostly for one-night stays, it balances simplicity with a moderate price, making it a practical choice for the pragmatic traveler.
Kirkenes Hotell presents a mixed bag of accessibility features for guests with disabilities. On the positive side, the owner demonstrated a willingness to assist by helping guests check in earlier than the designated time and quickly addressing issues like a clogged shower. There is an elevator designated for luggage, which can be beneficial for those with heavy bags or hand luggage.
However, several significant limitations make the hotel less accessible for people with disabilities. The hotel lacks an elevator for guests, making it difficult to access rooms for those who require it and it is not wheelchair accessible. Basic amenities like air conditioning or even a fan were also absent, which could be a drawback for comfort. The reception service was described as impersonal, mainly operating only in the evening and the owner and some staff members were noted to have limited English proficiency. Additionally, there was no breakfast service during Covid, which may affect the overall convenience for the guests.
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Location
This prime spot is lauded for its proximity to key city landmarks such as the amphitheater and church and it's surrounded by a variety of dining and shopping options. Guests appreciate the convenience of being just a short walk from the main street, pedestrian mall and sea. Additionally, the hotel provides good, free parking facilities, making it even more convenient for visitors.
Overall, Kirkenes Hotell offers great value for money with its central and moderately priced accommodations, making it a popular choice for travelers seeking to experience the best of what Kirkenes has to offer.
Breakfast
A significant portion of reviews mentioned that breakfast was not included in the room price and, when available, had to be purchased separately. The cost of this breakfast service appeared to be a point of contention with some guests deeming it too expensive for what was offered. Several reviewers noted that the breakfast was simple and sometimes felt not worth the additional cost.
Additional criticisms included the sporadic availability of coffee, the lack of a buffet service and insufficient or unclear information about breakfast options. Some guests had to pick up their breakfast items the evening before, stored in plastic boxes or cups. The absence of breakfast altogether, broken coffee machines and no staff available to assist during mornings led to further dissatisfaction.
However, a few guests did appreciate the larger breakfast boxes provided, considering them reasonable in price and adequate to serve as a light lunch. Proximity to local cafes provided an alternative for those who preferred not to have the hotel's breakfast.
Overall, while some guests found the breakfast service acceptable, many felt it lacked in quality and value, suggesting a need for improvements in both service and offerings.
Dinner
Rooms
Several reviewers mention a lack of thorough cleaning with reports of rooms not being fresh or tidy enough and bathrooms not cleaned properly. The small, sometimes cramped, nature of the rooms, along with insufficient ventilation and no additional cooling options, also draws attention. Nonetheless, the provision of basic necessities and the proximity to central Kirkenes, including nearby bus stops and private parking, add to the overall convenience, making Kirkenes Hotell an acceptable choice for budget-conscious travelers seeking a brief stay.
Beds
However, there are some areas for improvement. Some guests felt that the mattresses were too soft or worn out and a few noted the beds being narrower than standard. Additionally, there were occasional remarks about tired comforters, pillows and thin pillows, indicating that there might be inconsistencies in the bedding quality. Despite these minor criticisms, the general consensus leans towards a comfortable and restful experience at this hotel.
Cleanliness
Guests have spotted dust around sockets, under beds and on skirting boards. There are recurring complaints about the state of the shower curtains and the cleanliness of the bathrooms with specific mentions of mold and dirty toilets. The overall condition of the hotel is characterized as worn and run-down with outdated paint and carpets that need replacement.
Furthermore, there have been reports of a bad smell in the bathroom, dirt behind refrigerators and unpleasant odors throughout the hotel. Communal facilities, including the kitchen, were also described as greasy and dirty with remnants of food and general uncleanliness.
Considering these points, while some rooms may meet guests' expectations for cleanliness, Kirkenes Hotell would benefit from addressing the inconsistencies in its cleaning standards and updating its facilities to ensure a more uniformly pleasant stay for all visitors.
Staff
However, some guests encountered challenges with staff availability. Instances were mentioned where there was no staff present, particularly at the reception during certain hours, leading to some frustration. A few reviews also mentioned issues with language barriers, as some staff members spoke poor English or Norwegian. There were instances where the staff came off as unprofessional or uninterested and on rare occasions, specific needs like assistance with heavy baggage were not met satisfactorily.
Despite these concerns, the commitment to service is evident in numerous reviews praising the staff's friendliness and their accommodating nature. The overall service experience is often described as good with attentive and courteous interactions, particularly when the staff was present and engaged. The balance between these varying experiences suggests that while there are areas for improvement, many guests leave with positive impressions of the hospitality at Kirkenes Hotell.
Wi-Fi
Parking
Despite the overall positive comments, a few guests mentioned that there might be too few dedicated parking lots during peak times. However, the general consensus is that the parking situation is brilliant and easy, adding to the convenience of staying at Kirkenes Hotell. The hotel’s proximity to the city also means that parking nearby is a feasible option if the on-site spaces are occupied. Overall, guests appreciate the hassle-free and complimentary parking provided by the hotel.
3 Star
Accessible
However, several significant limitations make the hotel less accessible for people with disabilities. The hotel lacks an elevator for guests, making it difficult to access rooms for those who require it and it is not wheelchair accessible. Basic amenities like air conditioning or even a fan were also absent, which could be a drawback for comfort. The reception service was described as impersonal, mainly operating only in the evening and the owner and some staff members were noted to have limited English proficiency. Additionally, there was no breakfast service during Covid, which may affect the overall convenience for the guests.
No, Kirkenes Hotell doesn't have any pool.
No, a spa isn't available at Kirkenes Hotell.
Yes, Kirkenes Hotell welcomes dogs.
Yes, parking facilities are available at Kirkenes Hotell.
No, Kirkenes Hotell doesn't have a gym.
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