The Greswolde Arms by Chef & Brewer Collection, situated in the tranquil village of Knowle, earns widespread acclaim for its location. Guests appreciate its easy access to local shops, restaurants and countryside settings, as well as its proximity to Birmingham Airport and the NEC. The hotel's location just off the M42 motorway enhances its connectivity, supported by free parking and excellent public transport options. The peaceful environment offers a pleasant escape from city life, making it a favored spot for both leisure and business travelers.
The breakfast at Greswolde Arms has mixed reviews with many praising the variety and quality, including options ranging from full English breakfasts to vegetarian meals and fresh fruit. Positive feedback highlights freshly cooked, plentiful and delicious foods in a comfortable setting, enhanced by attentive and helpful staff. However, inconsistencies regarding food temperature, slow service and occasional shortages of basic items have been noted by some guests.
Dinner experiences largely receive positive feedback with guests commending the quality, flavor and presentation of the food. The Sunday roast is particularly well-regarded. The vibrant restaurant and bar areas are popular, offering a good selection of wines. Despite overall acclaim, some diners have faced slow service, uneven food quality and occasional hygiene concerns, such as dirty plates or cold dishes.
The rooms at Greswolde Arms are frequently praised for their spaciousness, cleanliness and modern amenities. Guests find the decor tasteful and contemporary with comfortable beds and quiet surroundings contributing to restful stays. The newly refurbished rooms receive high marks, though minor issues like temperature control and noise from the bar area are mentioned.
Cleanliness is a standout feature at the hotel with many guests noting the spotless rooms, well-maintained public areas and diligent housekeeping. The modern, stylish decor adds to the comfortable and inviting atmosphere.
The staff's friendly and attentive service is a highlight with many reviewers noting their professionalism, politeness and efficiency. The team makes guests feel welcome and ensures a smooth stay. Occasional comments on staff being overstretched do not overshadow the overall positive sentiment.
WiFi service at the hotel has mixed reviews. Many find it reliable with good connectivity, while others report frequent dropouts and difficult login procedures, especially in certain rooms.
The parking facilities are highly praised for being spacious, convenient and free, adding to the overall positive guest experience.
The Greswolde Arms is family-friendly, offering spacious and comfortable family rooms, a welcoming atmosphere and helpful staff. The location near amenities like a play park is ideal for families, despite some minor challenges with decor and navigation.
Guests enjoy the comfortable beds, often described as large and soft, contributing to a good night's sleep. Bedding and linens also receive positive mentions, although a few guests found the beds too firm.
Overall, the Greswolde Arms by Chef & Brewer Collection is a reliable, three-star option that provides good value for money, cleanliness, comfort and a pleasant atmosphere, making it a favored choice for many visitors.
The Regency Hotel is praised for its ideal location with easy access to nearby convention centers and the NEC, as well as shops, the beach and town center. The breakfast is consistently good with a variety of options, although some guests noted issues with cold food and broken toasters. The dining experience is mixed with some guests enjoying their meals while others found it expensive and slow. The rooms are also a mixed bag with some guests finding them spacious and clean while others reported issues with uncomfortable beds, mold and outdated decor. The cleanliness of the hotel varies with some guests praising the cleanliness while others reported issues with mold and bugs. The staff is generally friendly and accommodating, although some guests experienced issues with blocking room access or hostility when making a complaint. The gym and pool facilities are decent but could use some updates. The hotel is generally accessible, although some guests noted issues with the emergency button in one of the accessible rooms. Overall, The Regency Hotel may not be worthy of more than a 3-star rating, but some guests may return if they hear reports of improvements.
The Arden Hotel And Leisure Club is a suitable option for travelers attending events at the NEC thanks to its convenient location within walking distance of both the NEC and Resorts World Arena, as well as Birmingham International train station and the airport. While the breakfast and dinner received mixed reviews, the staff were noted for their helpfulness and friendliness. Rooms were comfortable and clean, though some guests noted that the decor was outdated. The hotel was praised for its cleanliness and spa facilities, though some guests found the pool to be too small. Free parking is a big plus, though some guests had trouble finding a spot. Overall, the Arden Hotel And Leisure Club provides basic facilities at a budget-friendly price.
Adnans Hotel is lauded for its strategic location, especially for travelers needing quick access to Birmingham Airport with numerous guests highlighting the convenience of being just a few minutes away. Its closeness to key attractions like the NEC and Resort World Arena further adds to its appeal, catering to both business and leisure guests. The ease of accessing main roads, public transport and on-site car parking adds to the overall accessibility and convenience, making it a solid choice for those planning a short or budget-friendly stay without sacrificing comfort.
The cleanliness of the rooms receives positive comments from many guests, who appreciated the tidy, cozy and inviting nature of the accommodations. Clean rooms with new decorations, new carpets and spacious, private wet rooms with showers contributed to a pleasant experience for many visitors. However, some reviewers reported inconsistencies, noting issues like black mold, dusty areas and general untidiness that detracted from their stay.
Staff at Adnans Hotel are frequently praised for their friendliness and helpfulness, significantly enhancing the guest experience. Notably, a staff member named Shah is often mentioned for his exceptional service. The team's willingness to accommodate late check-ins exemplifies their commitment to guest satisfaction, despite occasional logistical hitches.
The beds at Adnans Hotel have garnered mixed reviews. While some guests found them spacious and comfortable, others faced challenges with hard or worn-out mattresses and lumpy pillows. These varied experiences suggest that the hotel could improve in this area to ensure more consistent comfort for all guests.
Overall, Adnans Hotel is recognized for offering excellent value, particularly for those needing quick access to the airport or nearby attractions. The friendly staff and generally clean rooms add to its appeal, though addressing specific maintenance and comfort issues could further enhance guest satisfaction.
The Royal Square Hotel - NEC & Birmingham Airport primarily attracts guests with its exceptional location, being conveniently close to the NEC, Birmingham Airport, Resort World Arena and other local attractions. This positioning makes the hotel an efficient base for travelers attending events, conferences or catching early flights and is often praised as providing substantial value for money.
Guest reviews commend the staff for their friendliness, helpfulness and accommodating nature. The receptionists receive particular accolades for their attentiveness and willingness to assist with various needs, contributing significantly to positive guest experiences and a welcoming atmosphere.
Cleanliness is another notable strong point with many guests describing the rooms as clean and comfortable. Despite some criticisms about dated decor and occasional neglect in certain areas, the general consensus highlights the hotel's commitment to maintaining a tidy environment. The family suite and other family-oriented amenities are appreciated, offering spaciousness and thoughtful touches like games and books for children, making it suitable for family stays.
Parking is generally well-received with ample on-site spaces that are easy to use and convenient. Though an overnight fee of £6 did receive mixed reactions, the overall availability of free parking for paying guests is considered a bonus.
However, the hotel has areas needing improvement. The breakfast experience, while convenient for some, often falls short of expectations due to its limited continental options and lack of hot food. Similarly, dinner options are limited, usually involving local takeaway services rather than an on-site restaurant, which disappointed guests seeking a more traditional dining experience.
The rooms, though clean, are frequently described as small and in need of updates. Comfort levels vary with some guests finding their rooms cozy and beds comfortable, while others cite issues like noise, dampness and uncomfortable beds. The WiFi, although free, provides an inconsistent experience with some guests praising its speed and reliability, while others report issues with connectivity.
Overall, the Royal Square Hotel - NEC & Birmingham Airport offers a budget-friendly, three-star accommodation experience that leans toward a bed and breakfast setup. Its strengths lie in its location, staff and cleanliness, making it a practical choice for short stays near key points of interest. However, areas such as breakfast quality, dining options, room comfort and WiFi service could benefit from further enhancement to improve the overall guest experience.