Comfort Hotel ERA Kobe Sannomiya
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Summary of reviewsComfort Hotel ERA Kobe Sannomiya offers an exceptional experience marked by convenience, comfort and outstanding value. Strategically located near Sannomiya Station, the hotel makes navigating Kobe a breeze, offering easy access to JR and other train lines, along with nearby shopping streets, cafes, pharmacies and more. Despite its central location, the hotel enjoys a quiet setting, perfect for a restful stay after a day of exploring the city's attractions.
Guests consistently praise the extensive and varied breakfast buffet, which includes both hearty and light options, contributing to a satisfying start to the day. While some mention occasional crowding and a few items of variable quality, the complimentary breakfast remains a highlight for many.
The rooms are spacious, clean and well-maintained, impressing guests with their modern amenities and thoughtful design. Comfortable beds and beautiful, easy-to-use bathrooms further enhance the stay, making it a great choice for families and larger groups.
Cleanliness is a prominent feature with guests noting the hotel's strong hygiene standards and efficient daily cleaning routines. The pleasant and meticulous cleaning staff contribute significantly to the overall fresh ambiance of the hotel.
The staff at Comfort Hotel ERA Kobe Sannomiya consistently receive high marks for their friendliness, helpfulness and efficiency. The front desk staff’s fluency in English is particularly appreciated by international visitors, ensuring smooth communication and support.
The hotel provides free WiFi in every room, though its stability and speed can vary with some issues related to connection drops and slow speeds.
Parking is available but can be challenging due to limited spaces and complicated rules. Despite this, the affordability of the parking options is a notable benefit.
Families find the hotel to be particularly accommodating with spacious rooms and child-friendly amenities, like free breakfast for elementary school students. The hotel's welcoming atmosphere and convenience make it a favorable choice for family vacations.
Comfortable beds are another strong point, though opinions on the pillows are divided. The beds are generally praised for their firmness and support, contributing to a restful sleep.
Overall, Comfort Hotel ERA Kobe Sannomiya stands out as a superb three-star hotel offering excellent value for money. With its modern, clean rooms, convenient location and reliable service, it is highly recommended for budget-conscious travelers looking to enjoy a pleasant and comfortable stay in Kobe.
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Guests consistently praise the extensive and varied breakfast buffet, which includes both hearty and light options, contributing to a satisfying start to the day. While some mention occasional crowding and a few items of variable quality, the complimentary breakfast remains a highlight for many.
The rooms are spacious, clean and well-maintained, impressing guests with their modern amenities and thoughtful design. Comfortable beds and beautiful, easy-to-use bathrooms further enhance the stay, making it a great choice for families and larger groups.
Cleanliness is a prominent feature with guests noting the hotel's strong hygiene standards and efficient daily cleaning routines. The pleasant and meticulous cleaning staff contribute significantly to the overall fresh ambiance of the hotel.
The staff at Comfort Hotel ERA Kobe Sannomiya consistently receive high marks for their friendliness, helpfulness and efficiency. The front desk staff’s fluency in English is particularly appreciated by international visitors, ensuring smooth communication and support.
The hotel provides free WiFi in every room, though its stability and speed can vary with some issues related to connection drops and slow speeds.
Parking is available but can be challenging due to limited spaces and complicated rules. Despite this, the affordability of the parking options is a notable benefit.
Families find the hotel to be particularly accommodating with spacious rooms and child-friendly amenities, like free breakfast for elementary school students. The hotel's welcoming atmosphere and convenience make it a favorable choice for family vacations.
Comfortable beds are another strong point, though opinions on the pillows are divided. The beds are generally praised for their firmness and support, contributing to a restful sleep.
Overall, Comfort Hotel ERA Kobe Sannomiya stands out as a superb three-star hotel offering excellent value for money. With its modern, clean rooms, convenient location and reliable service, it is highly recommended for budget-conscious travelers looking to enjoy a pleasant and comfortable stay in Kobe.
Family Friendly Hotel
This hotel is listed as a family hotel. It is also one of the most booked family hotels in Kobe.
Accessible Hotel
This hotel is wheelchair accessible, including a wheelchair-accessible registration desk and a wheelchair-accessible restaurant, ensuring a convenient experience for guests with mobility impairments.
3-Star Hotel
The Comfort Hotel ERA Kobe Sannomiya is nestled in the heart of Kobe, a few minutes' drive from Sannomiya underground station. Guests appreciate the convenient location and comfortable accommodations. It has a Very Good score of 8.4.
Business Hotel
Hotel with Parking
Guest Reviews
Comfort Hotel ERA Kobe Sannomiya boasts an exceptional location that guests consistently praise for its convenience and accessibility. Situated right by Sannomiya Station, travelers find it straightforward to navigate around Kobe, whether by train, subway or bus. The proximity to the station, just a few minutes walk, makes it easy to access the JR and other train lines, as well as the Shin Kobe Station.
The surrounding area is vibrant and full of amenities. Guests appreciate the numerous restaurants, cafes and eateries, including sushi and ramen shops, all just steps away from the hotel. Shopping is also highly convenient with the Sannomiya shopping street, Motomachi Shopping Mall and underground shopping areas being nearby. Essential services like pharmacies and supermarkets are also within close reach, adding to the convenience.
For those looking to explore Kobe, the hotel's central location means key tourist attractions and sightseeing spots are easily accessible by foot. The port, shopping centers and gardens are all within a short walking distance. Despite offering such convenience, the hotel's position in a side lane ensures it is not overly busy, providing a quiet environment for guests.
Overall, the hotel is superbly positioned for guests needing quick access to transportation hubs and the city's attractions with a clean and comfortable setting to return to after a day of exploration.
The breakfast experience at Comfort Hotel ERA Kobe Sannomiya has garnered a range of feedback from guests. On the positive side, many reviews emphasize the extensive selection and variety offered at the breakfast buffet with numerous options to suit different tastes. The quality of the food is frequently highlighted with guests describing it as delicious, fulfilling, healthy and well-prepared. The breakfast includes both hearty and light choices, making it a satisfying start to the day. Notably, the free breakfast is often appreciated for its value with several guests finding it to be a luxurious benefit of their stay. Complimentary items such as coffee, tea and even lemon water available throughout the day add to the positive experience.
However, there are a few downsides mentioned in the reviews. Some guests pointed out the limited variety and occasional poor quality of certain items, such as cold scrambled eggs and croissants with an unpleasant taste. The breakfast area can become very crowded, leading to long lines and a somewhat stressful dining experience. It is advised to go early to avoid the rush and ensure a better selection of food. Additionally, even though the breakfast is free, a few guests felt it was not worth the price when considered as part of the overall stay.
Overall, while there are some areas for improvement, the complimentary breakfast at Comfort Hotel ERA Kobe Sannomiya generally receives positive remarks for its variety, taste and the added value it provides.
Comfort Hotel ERA Kobe Sannomiya offers a pleasant stay with its rooms consistently receiving praise for their spaciousness, especially impressive by Japanese standards. Guests frequently highlight the cleanliness and modernity of the hotel with rooms being described as clean, tidy and well-maintained daily. The facilities within the rooms are noted to be new, convenient and fully equipped, meeting the needs of leisure travelers.
Many reviews emphasize the comfort and ample space of the beds and the layout and lighting within the rooms receive positive feedback. The spacious bathrooms, often described as beautiful and easy to use, add to the overall comfort of the stay. Families and larger groups appreciate the room configurations, such as the spacious triple rooms and the availability of rooms that can accommodate multiple beds.
Despite some mentions of smaller rooms, the overall sentiment reflects satisfaction with the thoughtful design and efficient use of space. The cleanliness and comfort of the rooms, combined with modern amenities, make the hotel a reliable choice for visitors. Guests also appreciate the peaceful and quiet environment of the rooms, enhancing the overall relaxing experience.
The beds at 'Comfort Hotel ERA Kobe Sannomiya' have received largely positive feedback from guests. Many reviews highlight that the beds are large and boast a comfortably firm yet soft surface, allowing for sound sleep. The ergonomic design and comfortable nature of the beds have been praised with several guests noting how spacious and pleasant they felt. In double and triple rooms, the beds were noted to be wide and sufficiently comfortable for a restful night's sleep. However, the firmness did not suit everyone with some guests finding the beds too hard.
There are mixed opinions about the pillows. While a few guests found them comfortable, the majority described the pillows as hard and uncomfortable, suggesting a need for softer alternatives. Additionally, a couple of reviews mentioned issues such as finding hair on the bed and the air conditioner blowing directly onto the bed, which may have detracted from the overall comfort experience for some.
Overall, despite the varied pillow comfort and occasional isolated issues, the beds themselves are generally considered to provide a comfortable and restful experience, contributing to a positive stay at the hotel.
Comfort Hotel ERA Kobe Sannomiya receives commendations for its impressive cleanliness. The hotel and rooms are frequently noted as very clean and well-maintained, fostering a strong sense of hygiene. New and modern facilities add to the overall fresh ambiance. Guests highlight the spaciousness and comfort of the rooms with daily cleaning routines ensuring spotless conditions. The bathrooms also maintain a high standard of cleanliness. The cleaning staff is described as pleasant and meticulous, contributing to a consistently tidy environment. Although some minor issues like residual dust on carpets were mentioned, these were considered negligible given the affordable accommodation rates. The hotel’s convenient proximity to Sannomiya station further enhances its appeal, ensuring a comfortable and clean stay with excellent value for money.
The 'Comfort Hotel ERA Kobe Sannomiya' has received widespread praise for its exceptional staff. Guests frequently described the personnel as friendly, helpful and polite, highlighting their positive interactions throughout their stays. The front desk staff, in particular, were noted for their fluent English, making them highly accommodating to foreign tourists. Many reviews emphasized the staff's quick and efficient responses to inquiries and requests, contributing significantly to guests' positive experiences.
The cleaning and service staff also garnered mentions for their courteousness and professionalism. Guests appreciated their attentive and thoughtful service, which often exceeded expectations. The hotel's overall customer service was commended for being reliable and diligent, especially during check-in and check-out processes.
However, a few reviews did note inconsistencies with occasional mentions of unfriendliness or insufficient training among some front desk staff. Despite this, the overwhelming majority of feedback painted a picture of a hospitable and well-trained team dedicated to ensuring a pleasant stay.
Overall, the hotel's staff are frequently regarded as a key positive aspect, contributing to its excellent value and the creation of wonderful memories for its guests.
The Comfort Hotel ERA Kobe Sannomiya offers free WiFi in every room, which is a thoughtful amenity for travelers. Guests appreciate that they can mirror their smartphone screens to the TV without needing a cable, thanks to the WiFi capabilities. However, the stability of the WiFi appears to be inconsistent. Some guests have experienced difficulty with connections dropping frequently, resulting in unstable internet access. Issues such as slow speeds and occasional complete unavailability also mark some reviews. Additionally, the network security settings can obstruct video calls from mobile devices or laptops, which may be a consideration for business travelers. While the WiFi setup includes individual connections for each room, the password can be hard to understand, further complicating usage. Overall, while the hotel provides WiFi, the quality and reliability of the connection may vary.
Comfort Hotel ERA Kobe Sannomiya offers several parking options for guests with a location behind the hotel that is generally convenient. The parking fees are relatively affordable compared to typical rates, making it an attractive choice for budget-conscious travelers. Additionally, there are nearby alternatives even when the hotel's parking lot is full, maintaining reasonable proximity to the hotel.
However, the parking situation has its challenges. The entrance to the parking lot is narrow and difficult to navigate and parking spaces cannot be reserved, which means they fill up quickly. The hotel parking is often reported as full, necessitating the use of external lots that aren't directly affiliated with the hotel. Guests have experienced difficulties finding available spots and the parking rules can be somewhat complicated.
Cleanliness and security of the parking area did not meet some guests' expectations and on-site staff’s efficiency was questioned regarding managing parking procedures. The hotel premises include a parking lot, which is a positive aspect, although information and maps provided about parking can be inaccurate, adding to the inconvenience. Despite some drawbacks, the affordability of the parking remains a notable advantage for those visiting Comfort Hotel ERA Kobe Sannomiya.
The Comfort Hotel ERA Kobe Sannomiya is a noteworthy option for families seeking a child-friendly lodging experience. The hotel garnered positive feedback for its welcoming atmosphere and friendly staff, which made family stays more enjoyable. Parents appreciated the accommodating nature of the hotel, including thoughtful amenities such as free breakfast for elementary school students. Families found the rooms, particularly the spacious triple ones, perfect for accommodating children. Reviewers highlighted the comfort and sufficient cleanliness levels, which contributed to a pleasant stay.
Many families took advantage of the child-friendly amenities and enjoyed the array of breakfast options that kept the little ones satisfied. However, a few guests noted minor inconveniences such as the absence of a sofa bed and suggested improvements like the addition of children's juice options. Despite these small drawbacks, families found the hotel convenient for short outings and appreciated the opportunity to make lasting summer vacation memories. The Comfort Hotel ERA Kobe Sannomiya thus stands out as a solid choice for families looking to enjoy a comfortable and family-oriented stay in Kobe.
Nestled in a quiet location in Kobe Sannomiya, Comfort Hotel ERA delivers exceptional value for money with its modern, minimalist rooms and thoughtful operations. Guests repeatedly highlight the hotel’s cleanliness and comfort as standout features, making it an appealing choice for budget-conscious travelers. The automated check-in and check-out process adds to the convenience, eliminating the need for face-to-face interactions and speeding up the experience.
The cost performance of this hotel is frequently praised with visitors describing it as both affordable and high-quality. The competitive pricing includes breakfast, further enhancing its cost-effectiveness. Overall, the combination of affordability, cleanliness and comfort positions Comfort Hotel ERA Kobe Sannomiya as a highly recommended stay for those looking to maximize value on their trip.
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Location
The surrounding area is vibrant and full of amenities. Guests appreciate the numerous restaurants, cafes and eateries, including sushi and ramen shops, all just steps away from the hotel. Shopping is also highly convenient with the Sannomiya shopping street, Motomachi Shopping Mall and underground shopping areas being nearby. Essential services like pharmacies and supermarkets are also within close reach, adding to the convenience.
For those looking to explore Kobe, the hotel's central location means key tourist attractions and sightseeing spots are easily accessible by foot. The port, shopping centers and gardens are all within a short walking distance. Despite offering such convenience, the hotel's position in a side lane ensures it is not overly busy, providing a quiet environment for guests.
Overall, the hotel is superbly positioned for guests needing quick access to transportation hubs and the city's attractions with a clean and comfortable setting to return to after a day of exploration.
Breakfast
However, there are a few downsides mentioned in the reviews. Some guests pointed out the limited variety and occasional poor quality of certain items, such as cold scrambled eggs and croissants with an unpleasant taste. The breakfast area can become very crowded, leading to long lines and a somewhat stressful dining experience. It is advised to go early to avoid the rush and ensure a better selection of food. Additionally, even though the breakfast is free, a few guests felt it was not worth the price when considered as part of the overall stay.
Overall, while there are some areas for improvement, the complimentary breakfast at Comfort Hotel ERA Kobe Sannomiya generally receives positive remarks for its variety, taste and the added value it provides.
Rooms
Many reviews emphasize the comfort and ample space of the beds and the layout and lighting within the rooms receive positive feedback. The spacious bathrooms, often described as beautiful and easy to use, add to the overall comfort of the stay. Families and larger groups appreciate the room configurations, such as the spacious triple rooms and the availability of rooms that can accommodate multiple beds.
Despite some mentions of smaller rooms, the overall sentiment reflects satisfaction with the thoughtful design and efficient use of space. The cleanliness and comfort of the rooms, combined with modern amenities, make the hotel a reliable choice for visitors. Guests also appreciate the peaceful and quiet environment of the rooms, enhancing the overall relaxing experience.
Beds
There are mixed opinions about the pillows. While a few guests found them comfortable, the majority described the pillows as hard and uncomfortable, suggesting a need for softer alternatives. Additionally, a couple of reviews mentioned issues such as finding hair on the bed and the air conditioner blowing directly onto the bed, which may have detracted from the overall comfort experience for some.
Overall, despite the varied pillow comfort and occasional isolated issues, the beds themselves are generally considered to provide a comfortable and restful experience, contributing to a positive stay at the hotel.
Cleanliness
Staff
The cleaning and service staff also garnered mentions for their courteousness and professionalism. Guests appreciated their attentive and thoughtful service, which often exceeded expectations. The hotel's overall customer service was commended for being reliable and diligent, especially during check-in and check-out processes.
However, a few reviews did note inconsistencies with occasional mentions of unfriendliness or insufficient training among some front desk staff. Despite this, the overwhelming majority of feedback painted a picture of a hospitable and well-trained team dedicated to ensuring a pleasant stay.
Overall, the hotel's staff are frequently regarded as a key positive aspect, contributing to its excellent value and the creation of wonderful memories for its guests.
Wi-Fi
Parking
However, the parking situation has its challenges. The entrance to the parking lot is narrow and difficult to navigate and parking spaces cannot be reserved, which means they fill up quickly. The hotel parking is often reported as full, necessitating the use of external lots that aren't directly affiliated with the hotel. Guests have experienced difficulties finding available spots and the parking rules can be somewhat complicated.
Cleanliness and security of the parking area did not meet some guests' expectations and on-site staff’s efficiency was questioned regarding managing parking procedures. The hotel premises include a parking lot, which is a positive aspect, although information and maps provided about parking can be inaccurate, adding to the inconvenience. Despite some drawbacks, the affordability of the parking remains a notable advantage for those visiting Comfort Hotel ERA Kobe Sannomiya.
Family
Many families took advantage of the child-friendly amenities and enjoyed the array of breakfast options that kept the little ones satisfied. However, a few guests noted minor inconveniences such as the absence of a sofa bed and suggested improvements like the addition of children's juice options. Despite these small drawbacks, families found the hotel convenient for short outings and appreciated the opportunity to make lasting summer vacation memories. The Comfort Hotel ERA Kobe Sannomiya thus stands out as a solid choice for families looking to enjoy a comfortable and family-oriented stay in Kobe.
3 Star
The cost performance of this hotel is frequently praised with visitors describing it as both affordable and high-quality. The competitive pricing includes breakfast, further enhancing its cost-effectiveness. Overall, the combination of affordability, cleanliness and comfort positions Comfort Hotel ERA Kobe Sannomiya as a highly recommended stay for those looking to maximize value on their trip.
No, Comfort Hotel ERA Kobe Sannomiya doesn't have any pool.
No, a spa isn't available at Comfort Hotel ERA Kobe Sannomiya.
No, Comfort Hotel ERA Kobe Sannomiya doesn't allow dogs.
Yes, parking facilities are available at Comfort Hotel ERA Kobe Sannomiya.
No, Comfort Hotel ERA Kobe Sannomiya doesn't have a gym.
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